Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI had a great experience working with Jessica as my letting agent. From start to finish, she was professional, helpful, and easy to talk to. As a first-time landlord, I had a lot of questions and some challenges early on, but Jessica guided me through the whole process with patience and care. She handled everything efficiently and got my property let quickly. I really appreciated her support and would highly recommend her to anyone looking for a reliable and knowledgeable letting agent.
Owen · 25 May 2025
★★★★★ 5/5
GoogleI cannot speak highly enough of Mohammed Choudhury at Martin & Co. From start to finish, his professionalism, communication, and genuine care made the entire lettings process completely stress free. …
Irfan · 19 November 2025
Agent replied · 13 April 2026
Hi Irfan,
Wow, thank you for such an amazing review! We’re thrilled to hear how much … More
★★★★★ 5/5
GoogleAbdul was really helpful!
Ajitkumar · 5 April 2025
Agent replied · 12 April 2025
We are so glad Abdul was helpful for you :)
★★★★★ 5/5
GoogleWanted to give a review to the Martin and Co Team..everyone is so helpful and ready to assist on deck. I wanted to specifically point out Mia and Mae as they have both been exceptional help for me.
Support · 11 September 2025
Agent replied · 16 September 2026
Hi there, thank you so much for taking the time to leave us this review. It means a lot to hear that you’ve found the whole team helpful and supportive. We’ll make sure Mia and Mae see your kind words, they’ll be delighted to know their … More
★★★★★ 5/5
TrustpilotI am not usually leaving reviews but…
I am not usually leaving reviews but this one needs to be highlighted.I have dealt with lovely Kirsty, she made sure my moving appointment was smooth and straight forward. She went above and beyond and I could easily say that she’s an asset for the company. She has a lot of knowledge and she was happy to help every step of the way. All in all my experience with Martinco was great and I can only genuinely recommend them.Thank you
Anita · 17 August 2022
★★★★★ 5/5
GoogleI have had pleasant experience with Martin and Co. Mr. Abdul Mussani (agent) was helpful and had given a detailed viewing experience along with answers for all questions about property. The service was really professional.
Preethy · 8 October 2025
Agent replied · 25 December 2024
We’re so pleased to hear that your experience with Martin & Co and Abdul Mussani was positive. Abdul’s detailed and professional approach, along with his dedication to answering all your questions, truly reflects the high standard of … More
★★★★★ 5/5
GoogleMartin & Co Birmingham city were excellent start to finish. Liberty was exceptional, nothing was too much trouble and she went above and beyond to explain everything in detail. She is such a well presented young individual- we will ask for her personally next time should I need Martin & Co in the future.
Ryan · 6 July 2024
★★★★★ 1/5
GoogleI want to preface this review by saying that I never write reviews, in-fact this is my first, but my experience with Martins and Co. was so frustrating that I felt I had to share it. …
Deborah · 17 September 2025
Agent replied · 17 September 2026
Hi Deborah,
Thank you for sharing your experience, and I’m truly sorry for the frustration … More
★★★★★ 1/5
GoogleI had them confirm multiple virtual viewings with me and no response at every scheduled viewing!! No communication or prior cancellation either. As difficult as house hunting can be, this caused more stress than necessary! So disappointed!
Sadia · 16 September 2025
Agent replied · 16 September 2026
Hi Sadia, we’re really sorry for the frustration and added stress this caused during your house-hunting, we know how important clear communication is, and it’s disappointing to hear we let you down. This isn’t the level of service we want … More
★★★★★ 1/5
GoogleUnfortunately, the experience with this branch has been very underwhelming. Communication was slow and unhelpful, and it often felt like there was little urgency in resolving issues. The level of customer service did not meet expectations, …
Vince · 16 September 2025
Agent replied · 16 September 2026
Hi Vince, thank you for taking the time to share your feedback. We’re really sorry to hear that your experience with our branch fell short of expectations. Communication and customer service are areas we take seriously, and it’s … More
★★★★★ 5/5
GoogleHad a lovely experience, Jess was very helpful and knowledgeable and answered all my query promptly.
Kay · 8 October 2024
Agent replied · 8 October 2026
Hi Kay, thank you for sharing your experience! We’re delighted to hear that Jess was helpful, knowledgeable, and responsive throughout your process. … More
★★★★★ 5/5
GoogleBoth Ben and Jessica were extremely helpful in the letting process and very efficient! Highly recommend
Paul · 8 October 2024
Agent replied · 8 October 2026
Thank you Paul, for your fantastic review! We’re glad to hear that Ben and Jessica were so helpful and efficient during the letting process. Your recommendation means a lot to us! … More
★★★★★ 5/5
GoogleThank you, Jess, great service
Henry · 14 June 2026
Agent replied · 14 July 2026
Hi Henry,
Thank you for the review!
We're delighted to hear Jess provided a great experience. We'll be sure to pass on your feedback to her.
The Martin & Co Team
★★★★★ 5/5
GoogleHad a great experience dealing with Matt from Martin & Co. I had only just submitted my requests when my phone rang and he had me booked in for my requested viewings within minutes, very efficient and also very polite! Really takes note of what you’re looking for which is brilliant!
Nicole · 3 April 2025
Agent replied · 8 October 2026
Thank you for your kind words! We’re delighted Matt could assist you so efficiently and attentively. Your feedback is truly appreciated. … More
★★★★★ 1/5
GoogleI have no words to describe the unprofessional, rude and ignorant approach this company has towards the tenants!
1. I called over a month before my tenancy ends to complain about massive mould …
Aleksandar · 8 October 2025
Agent replied · 29 January 2025
Thank you for taking the time to share your experience. We deeply regret hearing about the difficulties you’ve faced during your tenancy. Please accept our sincere apologies for the frustration and distress caused by the issues you’ve … More
★★★★★ 5/5
GoogleI had an outstanding experience with Martin & Co while purchasing my property. Although the agent was originally arranged by the seller, Vinnay from Martin & Co provided exceptional support throughout the process. …
Maneli · 8 October 2025
Agent replied · 8 October 2026
Thank you so much for sharing your positive experience! We’re delighted to hear that Vinnay provided such exceptional support throughout your property purchase. We’ll be sure to pass on your kind words to him. … More
★★★★★ 5/5
GoogleI had a really positive viewing experience with Oron, he was friendly, professional, and made me feel very comfortable throughout. He answered all my questions clearly and gave me the space to explore the flat at my own pace. Thank you for making the process feel relaxed and respectful.
Kiravaya · 13 April 2025
Agent replied · 8 October 2026
Thank you so much for your kind words! We’re delighted Oron made your viewing experience positive and comfortable. We appreciate your feedback and hope to assist you again in the future. … More
★★★★★ 1/5
GoogleI had an extremely disappointing experience with Oscar Hubball. From my interactions, it was clear that professionalism was lacking. Communication was inconsistent, and commitments were not upheld, which caused unnecessary frustration and …
Janet · 16 October 2025
Agent replied · 16 September 2026
Hi Janet,
We’re sorry to hear about your experience and the frustration this has caused. … More
★★★★★ 1/5
Googlemy experience with this branch has been very disappointing. The staff seemed disorganized and unapproachable, and communication was lacking throughout the process. It often felt like my concerns were not taken seriously, with delays and …
Muhammad · 16 September 2025
Agent replied · 16 September 2026
Hi Muhammad, thank you for sharing your experience with us. We’re really sorry to hear that our service left you feeling frustrated and let down. It’s clear we fell short on communication and support, and that’s not the standard we aim for. … More
★★★★★ 5/5
GoogleJessica was super helpful and lead us swiftly all the way to the referencing! Perfect
Игорь · 8 October 2024
Agent replied · 8 October 2026
Hi Игорь, thank you for your kind feedback! We’re delighted to hear Jessica was able to guide you smoothly through the process and make everything run perfectly. … More
★★★★★ 5/5
GoogleLiberty was extremely helpful and made the process hassle free.
She definitely knows her job.
Ed · 8 October 2024
Agent replied · 8 October 2026
Thank you so much, Ed! We’re glad to hear that Liberty made the process hassle-free and provided great support. We really appreciate your feedback! … More
★★★★★ 5/5
GoogleJessica at Martin & Co was amazing to work with. She was friendly, professional, and always quick to respond. She made the whole letting process easy and stress-free. I really appreciated her help and would definitely recommend her to anyone looking to rent through Martin & Co.
Jassan · 13 May 2025
Agent replied · 1 October 2026
Hi Jassan,
Thank you for your kind words! We’re thrilled Jessica made your letting process easy and stress-free with her friendly and professional support. We appreciate … More
★★★★★ 5/5
GoogleThe agent i spoke to (sophie) was very informative and attentive. She had great communication skills and gave clear answers to all my queries, my overall experience with her and the company was fantastic!
Maya · 1 October 2025
Agent replied · 1 October 2026
Hi Maya,
Thank you for your lovely feedback! We’re glad Sophie’s informative and attentive service made your experience fantastic. We appreciate your kind words! … More
★★★★★ 5/5
GoogleExcellent service from Mohammed Choudhury, very professional, knowledgeable, and helpful throughout. He provided clear and detailed information that made my property search much easier. I’d highly recommend his service!
Maminur · 8 November 2025
Agent replied · 13 April 2026
Hi Maminur,
Thank you for your wonderful feedback! We’re thrilled that Mohammed could … More
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
