Trusted Agent profile · Birmingham

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Martin & Co Birmingham City reviews

★★★★★ Excellent

1,685 reviews across 3 platforms

28 Carver Street, Birmingham, B1 3AS

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Martin & Co's office in Birmingham, at 28 Carver Street, is rated 4.5 out of 5 across 1,685 reviews on three platforms, including 1,127 Google reviews rated 4.4. It won Trusted Agent in The Trusted Agent 2026 awards.

Google logo

4.4 / 5

1,127

Reviews on Google

This office

Facebook logo

2.9 / 5

27

Reviews on Facebook

This office

Trustpilot logo

531

Reviews on Trustpilot

This office

Reviews

Every review we hold for the Birmingham office, from every platform, shown as written. First names only.

5/5

Google

Muhammed provided really good service, hospitality and was really understanding. He showed really good communication skills and the company was able to quickly and efficently review my house inorder to house new tenants.

ABRAHAM · 8 October 2025

Agent replied · 29 January 2025

Thank you for your kind words and positive feedback! We're delighted to hear that Muhammed provided excellent service and displayed great hospitality and understanding throughout the process. It's fantastic to know that his communication … More

5/5

Google

Jessica was great help. Walked me through process of moving into my first apartment.

Ishmael · 8 October 2024

Agent replied · 8 October 2026

Hi Ishmael, thank you for sharing your experience! We’re so glad Jessica was able to support you through the process of moving into your first apartment, such an exciting milestone. Wishing you all the best in your new home! … More

5/5

Google

Jessica was really helpful answering our questions about the flat we were interested in!

Oliwia · 8 October 2024

Agent replied · 8 October 2026

Hi Oliwia, thank you for your kind words. We’re so pleased Jessica was able to give you the support and answers you needed while viewing the flat. We’ll be sure to pass your feedback on to her, it’ll make her day! … More

5/5

Google

View was done in a timely fashion as the agent was prompt and helpful.

Abiodun · 8 October 2024

Agent replied · 8 October 2026

Hi Abiodun, Thank you for your positive feedback! We’re glad to hear the viewing was timely … More

5/5

Trustpilot

Agents that are helpful make all the difference

I have been looking for a property recently and Tom was the first person that I spoke to that actually helped me today. He provided me with all the options, was clear and detailed and made this process a bit less stressful for me. I was not able to find anyone to email me an offer application but he was prompt and sent me that as I am worried about how quick proerties go. He was helpful and I wish I was able to speak to him when I first started callling in.

Nabila · 14 April 2022

1/5

Google

Avoid Martin and Co at all costs!! Been dealing with noisy neighbours since September. Have provided mountains …

33 · 16 February 2026

Agent replied · 13 April 2026

Hi there, We’re very sorry to hear about your experience and understand how frustrating … More

5/5

Google

Mo was amazing!! So helpful and answered all my questions. He was always on time for viewing slots and very friendly whilst taking my disability in to consideration pointing me in right direction to help me find right property for me

Kvng · 8 July 2025

Agent replied · 16 September 2026

Hi Kvng Fadez, Thank you so much for your kind words! We're thrilled to hear that Mo made such a positive impression and provided a supportive, thoughtful experience, … More

5/5

Trustpilot

Tobias is really professional and great…

Tobias is really professional and great at what he does. He was patient, kind and helpful during our house searches and viewings. Martins & Co need more people like him. Thank you so much for the exceptional service.

Olaiya · 27 January 2025

5/5

Trustpilot

Excellent Comms and Service!

We attended a group viewing of a property today. Martin and Co responded quickly to our initial enquiry, arranged a viewing within a couple of days to suit our work schedule. When we requested to apply to rent the flat, the questionnaire was sent over promptly.On the phone, Simon Matt and Dan were very helpful and during the viewing, Dan was able to answer all our questions and we didn't feel rushed. After this experience, we would be more than happy to rent a property through Martin and Co as initial impressions are that they are extremely professional and meet customer expectations fully.

Theresa · 2 April 2022

1/5

Google

Absolutely disappointing and horrible customer care. Almost a month of moving out and no deposit returned. No decision made on deductions till now. How ridiculous. Property manager always making promises that are not honored and making excuses. Serious incompetence.

Ajisafe · 28 July 2025

Agent replied · 8 August 2025

Hi Ajisafe, We’re sorry to hear about your experience and understand how frustrating delays … More

4/5

Google

The Agent who contacted us was very kind and helpful. On the day of the appointment to view the house, the Martin agent proved helpful and professional. Thank you very much. Nadia

Nadia · 8 October 2025

Agent replied · 29 January 2025

Thank you, Nadia, for your lovely feedback! We're so pleased to hear that our agent provided you with a kind, helpful, and professional experience throughout. It's always our aim to ensure every step of the process is smooth and positive. If you need further assistance, we’re here to help. Thank you for choosing Martin & Co!

5/5

Google

Liberty M is an asset to Martin & Co and i cant thank her enough. She arranged a prompt viewing with my sister and as i couldnt be there that day, …

V · 8 October 2025

Agent replied · 8 October 2026

Thank you so much for your wonderful feedback! We’re delighted to hear that Liberty provided such attentive and professional service throughout your sister’s viewing. We’ll be sure to pass on your kind words to her. Your recommendation … More

5/5

Google

Whenever we had questions or concerns, Dan was incredibly responsive and answered promptly.

Xinxin · 8 October 2024

Agent replied · 8 October 2026

Hi Xinxin, Thank you for your kind review! We’re glad to hear that Dan’s responsiveness and … More

5/5

Google

I’ve been having a great experience with Luke Bancroft, he has been super helpful with my questions and very easy to talk to, he’s making this whole process so much smoother than it has been with others in the past, thank you!

Jess · 17 June 2025

Agent replied · 17 September 2026

Hi Jess, Thank you for your lovely feedback! We’re so pleased to hear that Luke has made the process smoother and been so helpful along the way. He’s a real asset to the … More

5/5

Google

I had the greatest pleasure of having Abdul Wahab as my lettings officer and from the start, he was extremely supportive and helpful and had such a great attitude and understanding of what I needed. I could not have asked for someone more better than him and his help.

Muna · 23 March 2025

Agent replied · 8 October 2026

Thank you so much for your wonderful feedback, Muna! We’re thrilled to hear Abdul provided such excellent support and understanding throughout your experience. We’ll be sure to pass on your kind words to him. … More

5/5

Trustpilot

Mohammed was really helpful and…

Mohammed was really helpful and accommodating with all my needs which helped a lot

Dominion · 20 October 2025

5/5

Google

I had a great experience of viewing a property with Amelia. She is really supportive in terms of timing and highly professional. I would suggest everyone to get service from Martinco

HARSHIT · 8 October 2025

Agent replied · 8 October 2026

Thank you for sharing your positive experience! We're glad Amelia was supportive and professional throughout your viewing. We appreciate your recommendation. … More

5/5

Google

Gurj and Raj did an excellent job for me securing a buyer for 2 city centre apartments at the Arcadian scheme.the Sales both had legal complications but Gurj managed the process extremely well and was always pushing and chasing to ensure the sales closed. very professional and really hungry to get the job done .....couldn't fault them

Marty · 30 November 2019

Agent replied

Thank you very much for your positive review, your feedback is appreciated. Regards, … More

5/5

Google

Had a viewing with Mohammed today. A lovely gentleman. Showed me around the property and enlightened me to other aspects around the area that would be useful to me. Lovely viewing. Thank you!

Toluwalase · 16 September 2025

Agent replied · 16 September 2026

Hi Toluwalase, Thank you for your kind words! We're delighted to hear that Mohammed provided a thorough and helpful viewing experience. It's great to know he could offer … More

4/5

Trustpilot

Good property finds and excellent service

Experience with Martin and co is real good so far, i was able to shortlist and do virtual viewing of one a property and eagerly waiting to move in. Thanks Jessica for making it very easy and aomple for me, appreciate it and looking forward to a seamless process of moving in soon. Thanks

Thahdheel · 17 April 2024

5/5

Trustpilot

Sher has been an absolute superstar

Sher has been an absolute superstar Nothing was too much trouble Yextimg calling and emailing even on a Saturday. She went above and beyond

Karen · 1 July 2025

5/5

Google

The dedication and patience exhibited by Dan were remarkable. During our search, he scheduled numerous viewings and was always punctual. One evening, after a long day of showings, he stayed late to help us understand the complexities of a particular property’s history, ensuring we felt comfortable with our choice.

Chutong · 8 July 2024

5/5

Trustpilot

I deal with Holly at martin and co…

I deal with Holly at martin and co Birmingham, nothing but good things to say, responsive and very informative!

Mitchell · 15 September 2026

5/5

Trustpilot

Quick, fast and efficient service!

The process of renting a property, from start to finish, with Martin&Co Birmingham was very smooth and the communication was great. The colleague who assisted me, Hannah Distin, was super attentive and quick to respond to any question I had during the process and made the move in simple and straightforward- this put me at ease! Thank you Hannah!

Laura · 18 December 2023

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Awards

The Trusted Agent 2026 results for Martin & Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Martin & Co Birmingham won awards at The British Property Awards in one year, most recently 2025.

British Property Awards winner in one year: 2025.

British Property Awards by year, 2025

Source: The British Property Awards winners lists, as published, linked by year.

About Martin & Co Birmingham

We're a family run business specialising in property sales and residential lettings in Birmingham City Centre and surrounding areas - providing specialist advice, and support across all areas of the property market. Raj Bedi is Managing Director at Martin & Co Birmingham City and is both ARLA (Association of Residential Letting Agents) qualified and a resident in the city centre. Raj and his team have a wealth of knowledge of the local property market and offer expert advice and support to everyone of Martin & Co Birmingham City's customers. There is a wide range of property types available to suit every individual need in and around Birmingham City Centre, from studio flats, luxury four bed townhouses, and penthouse apartments. Whether you are looking to buy or invest in a property in or around Birmingham City Centre or you would like a free valuation, please do get in touch. For all property enquiries please call Martin & Co Birmingham City Centre on 0121 270 2633.

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Questions about Martin & Co Birmingham City

Has Martin & Co Birmingham City won any awards?

Yes. Martin & Co Birmingham City won Trusted Agent in The Trusted Agent 2026 awards. It also won Gold for Letting Agent in Birmingham (City Centre) at The British Property Awards 2025.

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