Trusted Agent profile · Birmingham

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Martin & Co Birmingham City reviews

★★★★★ Excellent

1,685 reviews across 3 platforms

28 Carver Street, Birmingham, B1 3AS

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Martin & Co's office in Birmingham, at 28 Carver Street, is rated 4.5 out of 5 across 1,685 reviews on three platforms, including 1,127 Google reviews rated 4.4. It won Trusted Agent in The Trusted Agent 2026 awards.

Google logo

4.4 / 5

1,127

Reviews on Google

This office

Facebook logo

2.9 / 5

27

Reviews on Facebook

This office

Trustpilot logo

531

Reviews on Trustpilot

This office

Reviews

Every review we hold for the Birmingham office, from every platform, shown as written. First names only.

5/5

Facebook

I had a great experience with Martin & Co City while searching for a house. Jessica was extremely helpful in getting us a viewing and she was helpful throughout the process. Thanks. Hiba

Hiba · 21 December 2024

5/5

Google

Was a good viewing with mohammed choudhury

Becky · 13 March 2026

Agent replied · 13 April 2026

Hi Becky, Thanks for taking the time to leave us a review! … More

1/5

Google

Extremely Poor Service and Lack of Professionalism I submitted an application for a flat and completed all required checks three …

Dawar · 9 November 2025

Agent replied · 13 April 2026

Hi Dawar, We’re really sorry to hear about your experience and the frustration this … More

5/5

Google

We had a fantastic experience with Martin & Co Birmingham Properties. The team was professional, friendly, and very helpful throughout the whole process. …

Samarpit · 1 October 2025

Agent replied · 1 October 2026

Hi Samarpit, Thank you for your wonderful feedback! We’re delighted to hear that Oron provided such caring and knowledgeable support throughout your experience. Your … More

5/5

Google

We recently experienced some complex maintenance issues, and thankfully, Kate was there to handle them. Her expertise was evident as she skillfully navigated through the repairs, all while maintaining a tidy workspace. Her proactive approach in preventing future problems was particularly impressive.

Sue · 8 July 2024

5/5

Google

Aaron was so helpful whilst I was finding a place, he was extremely professional and answered all of my questions with so much detail which made me feel comfortable and content with the service. I didn’t once feel like I had any doubts … More

Guramrit · 20 February 2021

Agent replied · 29 May 2024

Hi Guramrit- It’s great to hear that you had a five-star experience with us and received excellent service from Aaron. All of us at Martin and Co appreciate your business and positive feedback. Branch Manager

5/5

Google

Jessica was very helpful!

Kirsty · 8 October 2024

Agent replied · 8 October 2026

Thank you, Kirsty! We’re glad to hear Jessica was helpful. We appreciate your feedback! … More

5/5

Trustpilot

Helpful and polite staff

I have nothing but good things to say about Martin & Co especially Jake Kailla who assisted me with any queries whilst looking for a rental property. He answered all my questions in a timely manner and was consistently helpful and polite. He is a real credit to the company, i would highly recommend.

Sadie · 20 October 2023

5/5

Google

Jessica was really friendly and welcoming when showing me round a property. She gave me all the info I needed to apply for the property.

Natasha · 13 March 2025

4/5

Google

⭐⭐⭐⭐⭐ 5/5 I’m a Master’s student from Kuwait and I’ve been in contact with Mia Henley from Martin & Co, Birmingham City branch. She was extremely helpful, patient, and professional throughout the whole process. Even though I’m applying from outside the UK, Mia explained everything clearly and made the process much easier. I truly appreciate her effort and quick communication. Thank you, Mia, for all your support!

Saturn · 13 May 2025

5/5

Google

Very good customer service from Sophie. She helped us with our questions and we were very pleased with everything from start to finish

Tracey · 1 October 2025

Agent replied · 1 October 2026

Hi Tracey, Thank you for your lovely feedback! We’re pleased Sophie provided great customer service and helped throughout the process. We appreciate your support! … More

5/5

Trustpilot

Captain Fantastic

IF Raj Bedi the director at Martin&Co city branch were a super hero….he would be Captain Fantastic. A pleasure to deal with, always with a smile and good humour. The company’s communication from all staff is exemplary. I would unreservedly recommend Martin & Co.

Margaret · 15 March 2021

Agent replied

Hi Margaret- We are proud to have a super hero in the office and will be sure to pass the feedback on to Captain Fantastic. Thank you for taking the time to leave us a 5 star review and we are grateful for your service. Gurj - Branch Manager

5/5

Trustpilot

Highly recommend

Mia has been really helpful throughout this process, she provided good advice regarding my move, she's extremely knowledgeable in her field and was always able to resolve any issues which arose

Brad · 16 December 2024

5/5

Google

I had a viewing with Mia and she was super lovely and clear about what the building had to offer :) x

Summer · 8 October 2025

Agent replied · 8 October 2026

Thank you for your kind words, Summer! We're delighted to hear that Mia provided you with a clear and positive viewing experience. … More

5/5

Google

I had the pleasure of dealing with Luke during the process of sorting a flat out. He was great to deal with, very informative and made the whole process very simple. top bloke!

Harvey · 12 June 2025

Agent replied · 17 September 2026

Hi Harvey, Thanks so much for your kind words! We’re really pleased to hear that Luke made the process simple and enjoyable. We’ll be sure to pass on your compliments. … More

5/5

Google

Nicola Keane was my point of contact when I recently used Martin & Co to let my flat out. Nicola is a dream to work with: professional, knowledgable and knows which tenant is suitable (ie she can suss out the bad ones from the good!). Most of all, she has a cracking sense of humour which makes her even more fabulous to work with. She managed to let my flat out in 2 days of it going up on the market!! I’d highly recommend using Nicola and the Martin & Co team if you’re thinking about letting your property out.

Anjli · 30 November 2019

5/5

Google

A very efficient service. I spoke to a very friendly chap on the phone named Mohammad whom could sort everything out without any troubles at all. I would definitely recommend this letting agents.

Shane · 4 June 2025

Agent replied · 17 September 2026

Hi Shane, Thank you for the great review! We're really pleased to hear Mohammad was able to assist you efficiently and made the process smooth. We truly appreciate your … More

5/5

Trustpilot

Liberty from Martin and Co.

Liberty from Martin and Co. Liberty was great from the get-go. As an agent, she took care of all our needs when it came to finding the right apartment for our move. She is great at communicating in person and online. She always tries her best to help when asked. Would 100% recommend!

Ahaan · 10 October 2023

5/5

Google

Had a great viewing today Mohammed was very informative, appreciate your help today mate!

J · 6 July 2025

5/5

Google

They are very polite and helpful especially when it comes to booking you for viewings and patient with you when explaining

Sutania · 9 October 2025

Agent replied · 12 October 2025

Thank you, Sutania! We’re glad you found our team polite and helpful, and that the viewing process was clear and easy for you. … More

5/5

Trustpilot

Seamless!

I received news I was moving to the area on short notice with no prior knowledge of where is good to live so naturally I was anxious and needed a lot of questions answered! Cassandra alongside the entire team always got back to me in a timely fashion and also made the process from receiving offer to moving in very quick and seamless.

Caitlin · 23 June 2025

5/5

Google

Huge thanks to Matt who has been very helpful in arranging viewings, providing recommendations, and assisting throughout the whole process.

Adel · 24 April 2025

5/5

Google

I had a great experience with Mohammed Choudhury. They were very friendly, professional, and accommodating during my viewings. I really appreciate their help.

Pirbhat · 14 September 2025

Agent replied · 16 September 2026

Hi Pirbhat, thank you for sharing your experience. We’re delighted to hear that Mohammed provided such friendly and professional support during your viewings. Your feedback is greatly appreciated! … More

5/5

Trustpilot

I had a fantastic experience with…

I had a fantastic experience with Liberty. She was professional, responsive, and truly dedicated to meeting my needs. Liberty's expertise and proactive communication made the process smooth and stress-free. I highly recommend Liberty and Matin Co for their outstanding service.

Fred · 25 June 2024

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Martin & Co's Google reviewsLeave Martin & Co a review

Awards

The Trusted Agent 2026 results for Martin & Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Martin & Co Birmingham won awards at The British Property Awards in one year, most recently 2025.

British Property Awards winner in one year: 2025.

British Property Awards by year, 2025

Source: The British Property Awards winners lists, as published, linked by year.

About Martin & Co Birmingham

We're a family run business specialising in property sales and residential lettings in Birmingham City Centre and surrounding areas - providing specialist advice, and support across all areas of the property market. Raj Bedi is Managing Director at Martin & Co Birmingham City and is both ARLA (Association of Residential Letting Agents) qualified and a resident in the city centre. Raj and his team have a wealth of knowledge of the local property market and offer expert advice and support to everyone of Martin & Co Birmingham City's customers. There is a wide range of property types available to suit every individual need in and around Birmingham City Centre, from studio flats, luxury four bed townhouses, and penthouse apartments. Whether you are looking to buy or invest in a property in or around Birmingham City Centre or you would like a free valuation, please do get in touch. For all property enquiries please call Martin & Co Birmingham City Centre on 0121 270 2633.

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Questions about Martin & Co Birmingham City

Has Martin & Co Birmingham City won any awards?

Yes. Martin & Co Birmingham City won Trusted Agent in The Trusted Agent 2026 awards. It also won Gold for Letting Agent in Birmingham (City Centre) at The British Property Awards 2025.

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