Trusted Agent profile · Birmingham

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Martin & Co Birmingham City reviews

★★★★★ Excellent

1,691 reviews across 3 platforms

28 Carver Street, Birmingham, B1 3AS

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Martin & Co's office in Birmingham, at 28 Carver Street, is rated 4.5 out of 5 across 1,691 reviews on three platforms, including 1,127 Google reviews rated 4.4. It won Trusted Agent in The Trusted Agent 2026 awards.

Google logo

4.4 / 5

1,127

Reviews on Google

This office

Facebook logo

3.4 / 5

34

Reviews on Facebook

This office

Trustpilot logo

530

Reviews on Trustpilot

This office

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About Martin & Co Birmingham

We're a family run business specialising in property sales and residential lettings in Birmingham City Centre and surrounding areas - providing specialist advice, and support across all areas of the property market. Raj Bedi is Managing Director at Martin & Co Birmingham City and is both ARLA (Association of Residential Letting Agents) qualified and a resident in the city centre. Raj and his team have a wealth of knowledge of the local property market and offer expert advice and support to everyone of Martin & Co Birmingham City's customers. There is a wide range of property types available to suit every individual need in and around Birmingham City Centre, from studio flats, luxury four bed townhouses, and penthouse apartments. Whether you are looking to buy or invest in a property in or around Birmingham City Centre or you would like a free valuation, please do get in touch. For all property enquiries please call Martin & Co Birmingham City Centre on 0121 270 2633.

Awards

The Trusted Agent 2026 results for Martin & Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Birmingham office, from every platform, shown as written. First names only.

5/5

Google

Big shout out to Oron! He’s so approachable and explains things so well. Never fails to put a smile on my face. Definitely the best guy in the game and knows exactly what he’s doing and how to be the very best in everything he wants to achieve!

Jaya · 19 May 2025

5/5

Google

Great help in moving in to my new property. Friendly service as well. Thank you to Sadika especially :)

Bradley · 11 April 2025

Agent replied · 12 April 2025

Dear Bradley, Thank you so much for your wonderful review! We're thrilled to hear about your positive experience. Sadika and the team are delighted to have been of service for your move. We aim to provide friendly and efficient help to all our clients. Looking forward to assisting you in the future! Warm regards, The Martin & Co Team

5/5

Google

Can’t thank Dan enough. Dan clearly has an outstanding knowledge and understanding of the Birmingham rental market which he was able to draw upon very effectively in order to assist in …

Jake · 8 October 2024

Agent replied · 8 October 2026

Hi Jake, Thank you for your fantastic review! We're so pleased to hear that Dan's … More

1/5

Facebook

The landlord has accepted another offer, and you should have proactively informed the other applicants who were still waiting, so they could make timely arrangements instead of waiting aimlessly for your notification. It is even more disappointing that when someone emailed to ask whether the property had been rented out, you chose not to respond at all. Such indifference does not reflect the professionalism and courtesy expected from a reputable agency. Every applicant may lose a month’s rent due to your lack of communication, and this kind of discriminatory treatment is simply unacceptable. I strongly advise others not to choose this agency, especially the staff member named Jack.

Joe · 29 October 2025

5/5

Google

Muhammed was great at showing us around and answered any questions we had

Simar · 14 June 2025

Agent replied · 17 September 2026

Hi Simar, Thank you for your kind words! We’re glad to hear Muhammed provided a helpful and informative viewing experience. If you have any more questions or need further assistance, please don’t hesitate to get in touch.

5/5

Google

I recently viewed a property with Martin & Co Birmingham City Lettings and had a great experience. The agent was very polite, took the time to let us view the property thoroughly, and answered all our queries. I would highly recommend them to anyone looking for a property in Birmingham.

Hirendranath · 8 October 2025

Agent replied · 11 February 2025

Thank you for your lovely feedback! We’re so pleased to hear you had such a positive experience viewing a property with Martin & Co Birmingham City Lettings. It’s great to know our agent took the time to ensure all your questions were … More

5/5

Trustpilot

I would like to give a 5 out of 5…

I would like to give a 5 out of 5 rating for Jessica Johal. The communication has been clear, prompt, and very helpful throughout the process. Jessica has been professional, supportive, and efficient, making the experience smooth and straightforward. I appreciate the dedication and excellent service provided. Thank you!

Kiran · 26 April 2025

5/5

Google

I am new to UK and this is my first house to rent in UK. I had a very good experience with Cassandra.Since the start, she helped me alot throughout the process. I was confused about various things for which she guided me very efficiently. I …

Zaheer · 5 November 2025

Agent replied · 17 October 2025

Thank you, Zaheer! We’re so pleased to hear Cassandra made your first renting experience in the UK smooth and stress-free. We’ll be sure to pass along your kind words, she’ll be delighted! … More

5/5

Google

Highly impressed with the quality of services provided by this branch! A special thanks to Zara, who went above and beyond to resolve my issue, making the whole process stress-free. …

Denys · 8 October 2024

Agent replied · 8 October 2026

Hi Denys, Thank you so much for your kind words! We’re delighted to hear that Zara and the … More

5/5

Google

Mohammed Choudhury was amazing

Samsung · 13 September 2025

Agent replied · 14 September 2025

Hi there, thank you for your review! We’re delighted to hear Mohammed made such a great impression, we’ll be sure to pass on your feedback to him. … More

5/5

Google

I just had to leave a review about the amazing service I received from Mia at Martin&Co. She went above and beyond to ensure my needs were met in both a timely and professional manner. Her knowledge and understanding is second to none, she made the process smooth and stress free. I will be sure to recommend her to everyone I know!

Claire · 23 May 2025

Agent replied · 1 October 2026

Hi Claire, Thank you so much for your wonderful review! We’re thrilled to hear that Mia went above and beyond to make your experience smooth and stress-free. Your … More

5/5

Google

I would just like to say, I have known Oscar for a number of years. His professional attitude to the way he has helped me; is next to none. He has also helped me with other matters without question and is always available in times of need. Thank you so much

Raj · 18 September 2025

Agent replied · 18 September 2025

Hi Raj, Thank you for your wonderful feedback! We’re delighted to hear Oscar’s … More

5/5

Google

Mohammed was really helpful and informative as regards the viewing.

Omena · 5 July 2025

Agent replied · 16 September 2026

Hi Omena, Thank you for your kind words! We’re delighted Mohammed was helpful and informative during your viewing. Please let us know if you need any further assistance. … More

5/5

Google

Jessica helped me throughout the process of securing a flat, quick responses, kept me up to date, provided information.

Josh · 14 June 2026

Agent replied · 14 July 2026

Hi Josh, Thank you for the great review! We're pleased to hear Jessica was able to keep everything moving smoothly and ensure you always knew what was happening. Keeping clients informed every step of the way is something we take great pride in. The Martin & Co Team

5/5

Trustpilot

Top letting agent, Jake Kailla

Jake Kailla made my experience swift and easy. I had just relocated to be closer to family and Jake found me a flat to rent to accommodate myself, my wife and our 2 children, until I can find a permanent house for us to live in. He was professional and very helpful with any questions or queries I needed answered. I felt he went above and beyond, he is a real credit to the branch, would definitely recommend him and hope to see him running the branch in a few years.

Kieran · 20 October 2023

5/5

Google

super helpful staff! very nice and friendly!

Depp · 3 September 2026

Agent replied · 7 September 2026

We are glad to hear our staff made such a positive impression. We value your kind feedback and look forward to assisting you again at Martin & Co Birmingham City Lettings & Estate Agents.

5/5

Google

Sohail was patient , very professional and friendly.

Ogukwe · 20 July 2025

Agent replied · 16 September 2026

Hi Charles, Thank you for your kind feedback! We're glad to hear Sohail provided a patient, … More

5/5

Trustpilot

My experience with Jake was truly…

My experience with Jake was truly exceptional. Jake's dedication and commitment to finding the perfect place for me felt incredibly personal. What's more, he was remarkably quick to come back with answers to my queries, always making me feel welcome to ask questions. Jake was very accommodating and understanding, especially when I had to reschedule some of our viewings due to schedule clashes. That extra effort and personalised service made the apartment-hunting process smooth and stress-free. I can't thank him enough for his outstanding professionalism and the genuine personal touch he added to our interactions. I wholeheartedly recommend Jake to anyone looking for a new place to call home.

Vishal · 16 October 2023

5/5

Trustpilot

My experience with Jake was truly…

My experience with Jake was truly exceptional. Jake's dedication and commitment to finding the perfect place for me felt incredibly personal. What's more, he was remarkably quick to come back with answers to my queries, always making me feel welcome to ask questions. Jake was very accommodating and understanding, especially when I had to reschedule some of our viewings due to schedule clashes. That extra effort and personalised service made the apartment-hunting process smooth and stress-free. I can't thank him enough for his outstanding professionalism and the genuine personal touch he added to our interactions. I wholeheartedly recommend Jake to anyone looking for a new place to call home.

Vish · 16 October 2023

5/5

Trustpilot

My experience with Martin & Co was…

My experience with Martin & Co was effortless.. Canaan was quite knowledgable on all the properties we viewed and was able to answer any questions we had. Not only that the options we were sent through meant we had much to choose from. The process was easy with Canaan keeping us informed on the progress of our offer I felt comfortable knowing we were in good hands.. Canaan is an asset to Martin & Co because of his patience and his knowledge I would definitely want to work with him again in the future and have recommended him to a friend who is also looking for a property

Samantha · 12 October 2023

5/5

Google

I am really amazed by the service I’ve received from Shar Bano at Martin & Co (Carver Street office). From our first conversation she has been kind, supportive and very professional. As a mum, I have very specific needs which are not always …

Kadi · 16 November 2025

Agent replied · 22 November 2025

Hi Kadi, Thank you for your lovely review. We’re so glad to hear how supported you’ve … More

1/5

Google

Let our house while we were abroad and, although all started well, let the house get into a terrible state of repair through insufficient and inaccurate checks and reports. We had to put trust in Martin & Co but would not do that again and would not recommend

Ian · 8 October 2025

Agent replied · 13 December 2024

Thank you for your feedback, Ian. We're truly sorry to hear about your experience and the issues you've faced with the property. It's important to us that we maintain high standards and ensure our properties are well looked after. We take … More

1/5

Google

We used Martin & Co when we lived in Birmingham and were extremely disappointed by the service the entire year with them. In fact, they let us move in with a broken shower, cold water and a brick holding up the sofa that took them almost a …

Emma · 8 October 2025

Agent replied · 29 January 2025

Thank you for taking the time to share your experience. We're truly sorry to hear about the issues you encountered during your time with Martin & Co. This feedback is not reflective of the standards we strive to maintain, and we regret that … More

1/5

Google

The worst agency ever. They just care for the rent and at the end of the tenancy to charge you for nothing 400£. Very bad communication, not helpful at all. Waiting 7 days to fix the boiler, 2 and a half year to fix the problem with mould.

Tito · 8 October 2025

Agent replied · 29 January 2025

Thank you for sharing your concerns. We're truly sorry to hear about your experience, and we take feedback like this very seriously. We strive to provide the best possible service to our tenants and landlords, and it's disappointing to hear … More

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Questions about Martin & Co Birmingham City

Has Martin & Co Birmingham City won any awards?

Yes. Martin & Co Birmingham City won Trusted Agent in The Trusted Agent 2026 awards.

Want Martin & Co Birmingham City to help?

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Martin & Co Birmingham City will use your details to contact you about this. See our privacy notice.

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