Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI had a fantastic experience with Liberty. She was professional, responsive, and truly dedicated to meeting my needs. Liberty's expertise and proactive communication made the process smooth and stress-free. I highly recommend Liberty and Matin Co for their outstanding service.
Fred · 8 October 2024
Agent replied · 8 October 2026
Hi Fred, thank you for such a brilliant review. We’re thrilled to hear Liberty’s professionalism and dedication made your experience so smooth and stress-free. We’ll be sure to share your kind words with her, it’s always great to see her … More
★★★★★ 5/5
GoogleThe sales team is really good at the property services and we had a very nice experience, highly recommended. Dan is very patient and professional, he helps me a lot when I encounter some problems and makes everything go smoothly.
Dongying · 8 October 2024
Agent replied · 8 October 2026
Hi Dongying,
Thank you for your wonderful feedback and recommendation! We’re delighted to … More
★★★★★ 5/5
GoogleHonestly I had a great time viewing a property today for the first time in Birmingham, The agent was very pleasant and professional,His attention to details and polite responses are one you rarely come by with letting agents this days…His mannerisms and charisma bought my heart in wanting to get the property hoping I do get it anyways
Kayode · 8 October 2025
Agent replied · 13 December 2024
Thank you so much for your wonderful feedback! We're absolutely delighted to hear you had such a positive experience viewing a property with us. It’s great to know our agent’s professionalism, attention to detail, and polite manner left … More
★★★★★ 5/5
GoogleMy experience with martin n co is so good until now. I have viewed 2 properties with Mr Tobias. He is professional punctual and most importantly I liked his patience. He showed us the property and answered all my questions perfectly. I believe his professional behavior made me feel safe to rent a property with martin n co.
Tahmidul · 8 October 2025
Agent replied · 27 December 2024
Thank you for your kind words and for sharing your positive experience with us!
We're thrilled to hear that Tobias provided such professional and attentive … More
★★★★★ 5/5
GoogleI recently viewed a property with Martin & Co Birmingham City Lettings and had a great experience. The agent was very polite, took the time to let us view the property thoroughly, and answered all our queries. I would highly recommend them to anyone looking for a property in Birmingham. Oh i remember , Her name is Amelia
Dr · 8 October 2025
Agent replied · 29 January 2025
Thank you so much for your kind review! We're delighted to hear you had a great experience with Martin & Co Birmingham City Lettings. Amelia will be thrilled to know her efforts made a positive impact during your property viewing. Taking … More
★★★★★ 5/5
TrustpilotThorough, honest and customer focused
The service provided was so thorough, personal and caring. You really felt that the staff wanted to help you and do their absolute best for you. Their care was also extremely honest and fair. Special mention to Mia who kept contact with us throughout the process.
Alie · 27 August 2025
★★★★★ 5/5
GoogleGreat service from Martin & Co. Mr. Chowdhury was very helpful and professional during the property viewing, highly recommended.
Siva · 21 June 2025
Agent replied · 16 September 2026
Hi Siva,
Thank you for your kind words! We're really pleased to hear you had a great experience and that Mr. Chowdhury was helpful and professional during your viewing. … More
★★★★★ 5/5
GoogleSohail was very professional and adapted very well to sudden changes which showed his professionalism and experience.
Spectral · 16 July 2025
Agent replied · 16 September 2026
Thank you for your kind words. We're delighted to hear that Sohail’s professionalism and adaptability stood out during your experience. We'll be sure to share your feedback with him, it will mean a lot. … More
★★★★★ 5/5
Google⭐⭐⭐⭐⭐
Martin & Co Birmingham City Lettings & Estate Agents provided an excellent …
Nusaiba · 12 September 2026
Agent replied · 16 September 2026
Thank you for sharing your positive feedback, nusaiba. Your recognition of our team's professionalism, clear communication, and attention to detail is greatly appreciated. We are pleased the process was smooth and stress-free.
★★★★★ 5/5
GoogleBoth Sophie and Mohammed were highly professional and provided all of the details we required - would highly recommend
Tom · 21 June 2025
Agent replied · 16 September 2026
Hi Tom,
Thank you for the great review! We’re so pleased to hear that Sophie and Mohammed provided everything you needed and delivered a professional experience. … More
★★★★★ 5/5
TrustpilotMy viewing experience with the agent Nathan was seamless
I was running 5mins late and I called the office, the agent who answer the call was very polite and respectful. Then I got a call from the agent Nathan, he called giving a description of the place and he was very polite and helpful. Getting to the location and the agent Nathan was already there he was really great and professional at his job. I explained why I got there late and nathan saw I was pregnant and totally understood lol. He showed me the house and explained everything. He is great at his job and deserves a 5 start review. Thank you so much for making my experience really smooth.
Nelly · 17 April 2024
★★★★★ 5/5
GoogleI would like to thank Jake for being helpful, a great agent who allowed me to find the apartment I needed in no time, professional and polite, always ready to answer any of my questions . Thank you
Alessio · 8 October 2024
Agent replied · 8 October 2026
Hi Alessio, thank you for your feedback! We’re delighted to hear that Jake provided helpful and professional support in finding your apartment. … More
★★★★★ 5/5
GoogleI had an excellent experience working with Canaan Purkiss. From the initial consultation to the property viewings, he was incredibly helpful and informative. I needed a property as soon as possible, and Canaan made me feel prioritised, …
Kheriya · 8 October 2024
Agent replied · 8 October 2026
Hi Kheriya,
Thank you so much for your kind words! We’re delighted to hear that Canaan was … More
★★★★★ 5/5
GoogleHolly McGann has been very helpful and responsive with the referencing and onboarding process.
Wale · 10 September 2026
Agent replied · 16 September 2026
Hi Wale,
Thank you for taking the time to leave a review. We’re really pleased to hear that Holly has been so helpful and responsive throughout the referencing and onboarding process. We know this stage can involve plenty of questions and paperwork, so it’s great to hear that Holly has made things as smooth as possible for you.
We’ll be sure to pass your kind feedback on to Holly.
The Martin & Co Team
★★★★★ 5/5
TrustpilotThank you Mia.
I would commend timely response and effective communication gotten from the team during my process of renting an apartment with the company. Mia was quite polite and professional which made the process smooth. More so they considered my request which was a huge help as regards to my moving. Thank you.
Nwoffiah · 17 June 2025
★★★★★ 5/5
GoogleMia has been a tremendous help in securing the appartment for me and has made it a very smooth experience, thank you very much Mia
Ahmed · 5 April 2025
Agent replied · 8 October 2026
Thank you for your kind words! We’re delighted that Mia made your experience smooth and helpful. We’ll make sure she hears your appreciation. … More
★★★★★ 5/5
GoogleI spoke to Liberty over the weekend, and she explained to me in details the Information I needed to complete my application. Great value to the organization.
Zainab · 10 March 2025
Agent replied · 8 October 2026
Thank you for your kind words! We’re pleased to hear Liberty provided you with clear and helpful information to support your application. We appreciate your feedback and look forward to assisting you further. … More
★★★★★ 1/5
GoogleThe worse agency I ever came across. Avoid avoid avoid
Giulia · 2 October 2026
Agent replied · 4 October 2026
We’re sorry to hear that your experience with us has left you feeling this way. We take feedback seriously and would appreciate the opportunity to understand your concerns further. We would encourage you to raise this with our complaints team so they can review the matter and address the issues you’ve experienced.
The Martin & Co Team
★★★★★ 5/5
GoogleHi! I’d like to share our experience with Mohammad Al Tajeed, this guy is an absolute asset to Martin & Co. Very accommodating, highly proessional, and is making the search for the next house easier and fun at the same time! He’s a true value addition to your company. Keep it up! Thank you for all your help!
Apoly · 16 September 2025
Agent replied · 16 September 2026
Hi Apoly,
Thank you for your lovely feedback! We’re so pleased to hear Rianne and Sher … More
★★★★★ 5/5
GoogleLiberty is exceptional in her role, going above and beyond to ensure a seamless experience. Her professionalism, expertise, and genuine care for clients shine through in every interaction. She is patient, attentive, and always ready to …
Milad · 8 October 2024
Agent replied · 8 October 2026
Hi Milad, thank you for taking the time to share such thoughtful feedback. We’re thrilled to hear Liberty’s dedication and expertise made your experience smooth and stress-free. She’ll be delighted to know her efforts were so appreciated. … More
★★★★★ 5/5
GoogleI would like to say thank you to Dan Daud, Nathan Ballard. They have helped many Hong Kong BNO holders find the perfect property they like and move in smoothly. The company is very helpful and friendly.
Vincent · 8 October 2024
Agent replied · 8 October 2026
Hi Vincent, thank you for your kind words. We’re so pleased to hear Dan and Nathan were able to provide such great support and help make the moving process smooth for Hong Kong BNO holders. It’s wonderful to know their efforts made such a … More
★★★★★ 5/5
GoogleCan I offer a special thank you to Liberty for her patience and professionalism. She was prompt and efficient with all responses and helped me to locate the perfect apartment. I would definitely recommend Martin and Co.
S · 8 October 2024
Agent replied · 8 October 2026
Hi S, thank you for your thoughtful review. We’re delighted to hear Liberty’s patience and professionalism helped you find the perfect apartment. Your recommendation means a lot, and we’ll be sure to share your kind words with her. … More
★★★★★ 5/5
GoogleExcellent service from Holly. Welcoming, informative and made the experience. Thank you
Suha · 15 September 2026
Agent replied · 16 September 2026
Hi Suha,
Thank you for taking the time to leave such a lovely review. We’re really pleased to hear that Holly made your experience such a positive one and that you found her welcoming and informative throughout.
We’ll be sure to pass your kind feedback on to Holly.
The Martin & Co Team
★★★★★ 1/5
TrustpilotI have had the worst experience with…
I have had the worst experience with this unprofessional company. I have read some of the reviews below that state 5 stars I don’t believe any of them. I have never rented before. When I was at the point of letting I was told there was another potential person and would I increase my already high rent of £1000! After knowing what this company is like I do not believe there was anyone else. The flat was in a very poor state. I asked for my rotting worktop to be repaired from the day I had the keys and it was never replaced along with other things like rotting windows in a very poor state of repair. This was originally a lovely grade 2 listed building and the house is in need of repair. The landlord Raj bedi was most unprofessional throughout. In the end I moved out before my tenancy ended because the flat felt so unsafe. I honestly felt that because nothing was being done and if anything was repaired it was simply covered up I worried that there would be an electrical fire etc, the oven did not shut and was right next to the freezer and fridge the oven was starting to melt the door and it was a fire hazard waiting to happen. I have now been sent an invoice of repairs saying things like £30 for the tip to be replaced from a door stop behind a door! I don’t believe the invoice is legitimate. The company name does not exist. It even charges me for professional cleaning when I had cleaned the flat already. At one point I was locked in the flat as workmen had locked me in and my children were locked in a bedroom because the person who had put the handle on had not put in a vital screw that would have made it safe. At that point I decided to move out. I have been told
I am childish despite having to endure this experience and I should accept that I need to pay £370 from my deposit.
Steph · 17 March 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.