Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI wanna say great thank you to Mia Henley. She was so kind to help me book the viewing on short notice. Also she responded to emails quickly and very professional！I can get my questions answered in a timely fashion and she is so patient！Really apprefiated all Mia's effort
Yin · 8 October 2024
Agent replied · 8 October 2026
Hi Yin, thank you for taking the time to leave us such kind feedback. We’re so pleased to hear that Mia was able to assist you promptly and make the process smooth and stress-free. She always strives to go the extra mile for our clients, … More
★★★★★ 5/5
GoogleJessica Johal was fantastic at finding our perfect property and also letting us know when new properties came on the market. Great service!
Josh · 30 August 2025
Agent replied · 16 September 2026
Hi Josh, thank you so much for your kind words! We’re delighted to hear Jessica was able to help you find the perfect property and keep you updated along the way. We’ll be sure to pass on your feedback, she’ll be so pleased to know she … More
★★★★★ 5/5
GoogleThank you Zack Abbas for being professional helping me out during the process.
Rajani · 5 December 2025
Agent replied · 11 December 2025
Hi Rajani,
Thank you for sharing your experience! We’re so pleased to hear that Zack was … More
★★★★★ 5/5
GoogleMohammed was Very Good and helpful .He explained everything kindly ...He deserves a Payrise / promotion for the work he Does.Thanks Mohammed
JEROME · 7 September 2025
Agent replied · 16 September 2026
Hi Jerome, thank you so much for the kind words! We’re thrilled to hear that Mohammed made such a positive difference for you, we’ll be sure to pass this along to him (and we agree, he’s a star 🌟). We really appreciate you sharing your … More
★★★★★ 5/5
GoogleMohammed Choudry was a great estate agent and was very helpful
Ben · 19 December 2025
Agent replied · 13 April 2026
Hi Ben,
Thanks for the great feedback! … More
★★★★★ 5/5
GoogleI would really like to thank Mohammed Choudhury for his patience in explaining each part and guiding us through each step
Hannah · 14 September 2025
Agent replied · 16 September 2026
Hi Hannah, thank you for your lovely feedback. We’re delighted to hear that Mohammed’s patience and guidance made such a positive difference for you. … More
★★★★★ 5/5
GoogleIf you are looking for a letting consultant, then look no further. Holly McGann took time to understand my requirements and updated the property list as my requirements changed while I was visiting different properties. She is professional, patient and optimistic.
Gaurav · 14 May 2026
Agent replied · 14 July 2026
Hi Gaurav,
Thank you for the great feedback! … More
★★★★★ 5/5
GoogleJessica was very helpful, professional and quick to reply when I contacted about one of the available flats! I wish every encounter with agencies was this pleasant!
Diana · 10 July 2025
Agent replied · 16 September 2026
Hi Diana,
Thank you so much for your lovely feedback! We’re thrilled to hear that Jessica made your experience such a pleasant one. We’ll be sure to pass on your kind … More
★★★★★ 5/5
GoogleKate Harbone was an absolute lifesaver when it came to the recent maintenance needed in our facility. Her attention to detail was impeccable, ensuring that no small issue was overlooked. Her friendly demeanor and willingness to explain each step of the process made the entire experience very reassuring.
Zijie · 8 October 2024
Agent replied · 8 October 2026
Thank you so much, Zijie! We’re delighted to hear that Kate’s attention to detail and friendly approach made your maintenance experience reassuring and smooth. We’ll be sure to pass on your kind words to her. … More
★★★★★ 1/5
GoogleThey have zero respect for your time and never follow up on their clients with anything. Spoke to Hannah in lettings. She spoke to me as if she was asleep the whole time. She didn't care to even help with the viewing of the property that …
Viraj · 8 October 2024
Agent replied · 8 October 2026
Hi Viraj, we’re sorry to hear about your experience and the impression it left. We take feedback like this seriously as it helps us reflect and improve. … More
★★★★★ 5/5
TrustpilotSophie was very knowledgeable about the…
Sophie was very knowledgeable about the area of Birmingham, very professional but also very friendly and welcoming. I was so happy to have Sophie helping me with my new pkace to live, she was open and honest and I felt very could trust her to help me with my choice of flat. I would highly recommend her and Martin & co to others
Susan · 12 May 2025
★★★★★ 5/5
GoogleBen was really welcoming and informative. Answered all my questions about the property before I even asked.
Sajida · 8 October 2025
Agent replied · 13 December 2024
Thank you so much for your lovely feedback! We're thrilled to hear that Ben made you feel welcome and was ahead of the game, answering your questions before you even had to ask. It's fantastic to know he left such a positive impression. If … More
★★★★★ 5/5
GoogleI’ve had a couple viewings with sohail. Questions were answered clearly. The lettings team are very fast and efficient. Would recommend if you’re urgently looking for a place.
Melissa · 13 June 2025
Agent replied · 17 September 2026
Hi Melissa,
Thank you for your kind words! We’re glad to hear Sohail and the lettings team provided clear answers and efficient service. Your recommendation means a lot to … More
★★★★★ 1/5
GoogleWould not recommend. This has been my worst renting experience in 8 years in this city. I raised a formal complaint over two months ago regarding tenancy handling, communication delays, early-release discussions, maintenance delays, and …
Haitham · 8 June 2026
Agent replied · 14 July 2026
Hi Haitham,
Thank you for sharing your feedback. … More
★★★★★ 1/5
TrustpilotWish I could give 0 stars
Wish I could give 0 stars. They tried to move me into an unsafe building which had homeless people urinating and feces in the corridor and stairs. Vulgar graffiti on the walls. And disguised it as a luxury apartment. When I enquired about the safety of the building they just said "You're not getting your money back". They don't care about you they just want to make fast money using the fear of loss method.
Richard · 16 April 2026
★★★★★ 5/5
GoogleThank you to Mohammad Choudhury for an excellent viewing!
Raex · 19 December 2025
Agent replied · 13 April 2026
Hi Raex,
Really appreciate you taking the time to leave this! … More
★★★★★ 5/5
GoogleMohammed was great. We were running late and he could’ve cancelled but he chose to wait for us. Very informative. Get this man a pay rise!
Genocide · 1 July 2025
Agent replied · 2 July 2025
Hi Genocide Basics,
Thank you for taking the time to leave us a review. We're really glad to hear … More
★★★★★ 5/5
GoogleMia has been an absolute gem - so easy-going and communicated with us very very very well. We had a great viewing with Sam - he answered all of our questions really well and he was very respectful. Thank you so much for this great experience!!!
Robyn · 8 October 2024
Agent replied · 8 October 2026
Hi Robyn, thank you for sharing your experience! We’re thrilled to hear that Mia and Sam made your viewing so positive and enjoyable. We’ll be sure to pass on your kind words to them. … More
★★★★★ 5/5
GoogleAlthough this is my first time looking for a home in the UK and I don't have much information, Dan was incredibly kind and patient in guiding me through the process. I haven't found my ideal home yet, but Dan's follow-up and support have been excellent.
Mina · 8 October 2024
Agent replied · 8 October 2026
Hi Mina,
Thank you for your kind review. We're so glad to hear that Dan has been patient … More
★★★★★ 5/5
GoogleI had a wonderful experience with Jessica Johal . The service was professional, and the quality of the rental resources exceeded my expectations. Special thanks to Jessica for her exceptional assistance throughout the process. She was helpful, responsive, and made everything smooth and stress-free. Highly recommended!
Zijun · 8 October 2024
Agent replied · 8 October 2026
Thank you so much, Zijun, for your fantastic feedback! We’re thrilled to hear that Jessica provided you with professional and exceptional service, making the process smooth and stress-free. We’ll be sure to pass on your kind words to her. … More
★★★★★ 5/5
GoogleTobias is really helpful to answer all my questions during the viewing.
Thank you very much.
Stephen · 8 October 2025
Agent replied · 11 February 2025
Thank you so much for your kind words! We're delighted to hear that Tobias was helpful and able to answer all your questions during the viewing. Providing a smooth and informative experience is always our goal. If you need any further assistance, don’t hesitate to reach out. Thank you for choosing Martin & Co!
★★★★★ 5/5
GoogleI contacted Mia Henley at Martin & Co in Birmingham, and I couldn’t be happier with the service she provided. Mia was incredibly kind, professional, and prompt in responding to my emails. She efficiently arranged property viewings and guided me through the process of submitting offers. Her support made everything seamless and stress-free. Thank you so much, Mia, and to the entire team at Martin & Co!
Mona · 26 February 2025
★★★★★ 5/5
GoogleJessica was fantastic, giving us all a professional showing of two properties and answering any questions we had.
Laurence · 10 September 2025
Agent replied · 14 September 2025
Hi Laurence, thank you for the wonderful feedback! We’re so glad to hear Jessica gave you such a professional and helpful experience during your viewings. We’ll be sure to share your kind words with her, she’ll be thrilled to know she made … More
★★★★★ 5/5
GoogleThe agent Luke was very friendly and explained in details, i enjoyed my viewing experience and look forward to finding my next home with the team.
Funmi · 14 June 2025
Agent replied · 17 September 2026
Hi Funmi,
Thank you for your wonderful feedback! We’re thrilled to hear that Luke made your viewing detailed and enjoyable. We look forward to helping you find your next … More
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
