Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI had a rental viewing with Martin and Co today. The letting agent (Tobias) was on time and ensured that: i. everybody removed their shoes before entering the property and ii. any pictures/videos taken of the property did not include existing tenant's photos. I believe this showed a high level of respect for the property.
Ryan · 8 October 2025
Agent replied · 13 December 2024
Thanks very much for your thoughtful review Ryan! We’re so glad to hear that Tobias made such a positive impression during your viewing. His attention to detail, from ensuring shoes were removed to respecting the privacy of the existing … More
★★★★★ 5/5
GoogleSuper easy experience. Liberty was especially helpful!
Ben · 8 October 2025
Agent replied · 11 February 2025
Thank you for your feedback! We're so pleased to hear you had such an easy and positive experience. Liberty will be thrilled to know how helpful you found her!
★★★★★ 1/5
TrustpilotI have had the worst experience with…
I have had the worst experience with this unprofessional company. I have read some of the reviews below that state 5 stars I don’t believe any of them. I have never rented before. When I was at the point of letting I was told there was another potential person and would I increase my already high rent of £1000! After knowing what this company is like I do not believe there was anyone else. The flat was in a very poor state. I asked for my rotting worktop to be repaired from the day I had the keys and it was never replaced along with other things like rotting windows in a very poor state of repair. This was originally a lovely grade 2 listed building and the house is in need of repair. The landlord Raj bedi was most unprofessional throughout. In the end I moved out before my tenancy ended because the flat felt so unsafe. I honestly felt that because nothing was being done and if anything was repaired it was simply covered up I worried that there would be an electrical fire etc, the oven did not shut and was right next to the freezer and fridge the oven was starting to melt the door and it was a fire hazard waiting to happen. I have now been sent an invoice of repairs saying things like £30 for the tip to be replaced from a door stop behind a door! I don’t believe the invoice is legitimate. The company name does not exist. It even charges me for professional cleaning when I had cleaned the flat already. At one point I was locked in the flat as workmen had locked me in and my children were locked in a bedroom because the person who had put the handle on had not put in a vital screw that would have made it safe. At that point I decided to move out. I have been told
I am childish despite having to endure this experience and I should accept that I need to pay £370 from my deposit.
Steph · 17 March 2024
★★★★★ 5/5
GoogleAmelia £ Tobias were really helpful during a recent house viewing. Amelia was really patient and ready to answer queries. I recommend Martin £ co for your housing needs.
ID · 24 January 2025
Agent replied · 29 January 2025
Thank you so much for your kind words! We're delighted to hear that Amelia and Tobias were helpful and patient during your house viewing. Providing excellent service and answering all queries is what we strive for. Your recommendation means a lot to us, thank you!
★★★★★ 5/5
GoogleJess has been incredible. She has gone above and beyond to ensure we find a home that’s most suited and comfortable for us. She is extremely professional, sincere and organised. So grateful to have met her!
Zinab · 8 October 2024
Agent replied · 8 October 2026
Hi Zinab, thank you for your kind words! We’re thrilled to hear that Jess went above and beyond to help you find a home that’s right for you. … More
★★★★★ 5/5
TrustpilotGreat experience
Sher was fantastic and very accommodating with me and my friend in organising a viewing at a convenient time for us. She answer any questions we had and followed up with us accordingly, great experience all round.
Jake · 20 October 2025
★★★★★ 5/5
GoogleI am so grateful I across Sher, I was really worried because I only had 1 week left till my tenancy ended, so I was in a rush to find a new place. But Sher responded to my enquiries, answered all my questions and got me viewings for literally the next day! I’m so thankful
Nomin · 1 October 2025
Agent replied · 1 October 2026
Hi Nomin,
Thank you for sharing your experience! We’re so glad Sher was able to respond quickly and help you find viewings at such short notice. We appreciate your kind … More
★★★★★ 5/5
GoogleSuper quick and easy! Jessica was absolutely lovely to work with would recommend her services 100%
Karen · 27 June 2025
Agent replied · 2 July 2025
Thank you for your lovely feedback, Karen!
We’re so pleased to hear that Jessica made the process quick and easy for you. … More
★★★★★ 5/5
GoogleCassandra was very responsive, and made my experience very straightforward. Thank you!
Lauren · 7 August 2025
Agent replied · 8 August 2025
Hi Lauren,
Thank you for your kind words! We're so pleased to hear that Cassandra made the … More
★★★★★ 5/5
GoogleHad my viewing booked with Emily, Went really well.
Alisha · 23 September 2026
Agent replied · 26 September 2026
Thanks for taking your time to share your feedback. We are glad to hear your viewing with Emily went well, Alisha. We will pass your kind words on to her.
★★★★★ 5/5
GoogleMohammed Choudhury was amazing while viewing your property.
Rasheed · 14 September 2025
Agent replied · 16 September 2026
Hi Rasheed, thank you for your kind words. We’re so pleased to hear that Mohammed made your viewing experience a positive one! … More
★★★★★ 5/5
GoogleAmazing service quick and response time is perfect
Athletic · 29 September 2026
Agent replied · 4 October 2026
Thank you for your review. We're pleased the service and response time met your expectations. The team at Martin & Co Birmingham City works hard to deliver this consistently.
★★★★★ 5/5
GoogleCassandra is so lovely friendly she very helpful even I was very slow thank you so much
Sirilak · 6 June 2025
Agent replied · 17 September 2026
Hi Sirilak,
Thank you for your lovely review! We’re so pleased to hear Cassandra was friendly, patient, and helpful throughout your experience. We’ll be sure to pass on … More
★★★★★ 5/5
GoogleHello Holly, Thank you for your support and patience while dealing with my situation
Alvan · 20 August 2026
Agent replied · 22 August 2026
Hi Alvan,
Thank you for your kind words. We’re pleased to hear that Holly’s support and patience made a positive difference during your experience with us. We’ll be sure to share your lovely feedback with her.
The Martin & Co Team
★★★★★ 5/5
TrustpilotHighly recommend
Catarina was excellent throughout the process. Clear communication, very well organised, and consistently reliable. Everything was handled smoothly and professionally, making the whole experience straightforward and stress-free. Highly recommended.
Alex · 18 December 2025
★★★★★ 5/5
GoogleDefinitely an easy 5 stars for Dan Daud who handled the letting of my property with seamless efficiency! Polite and professional at every level....made life stress free and easy for me.....thanks so much Dan!
Kym · 8 October 2024
Agent replied · 8 October 2026
Hi Kym,
Thank you for your fantastic feedback! We’re so pleased to hear Dan handled the … More
★★★★★ 5/5
GoogleA seamless process from start to finish, thanks to Zheng, who showed me round the flat I was purchasing multiple times. Always made time for me when required, and responded to my emails quickly.
Dansummers100 · 8 October 2024
Agent replied · 8 October 2026
Thank you so much for your kind feedback! We’re delighted to hear that Zheng provided you with attentive and timely support throughout your flat purchase. We truly appreciate your trust in Martin & Co. … More
★★★★★ 5/5
GoogleWe had an amazing and continued support from Liberty. She is really professional, she is really kind! We are really happy to had her as our agent finding a new property. Thank you Liberty!
Miriam · 8 October 2024
Agent replied · 8 October 2026
Thank you so much for your wonderful feedback! We’re delighted to hear that Liberty provided you with professional and kind support throughout your property search. We’ll be sure to pass your thanks on to her. It was a pleasure assisting … More
★★★★★ 5/5
GoogleSophie was professional and really helpful guiding us through the process.
C · 30 July 2025
Agent replied · 8 August 2025
Hi C P,
Thank you for your lovely feedback. We're delighted to hear that Sophie was professional and helpful throughout the process, we’ll be sure to pass this on to her!, The Martin & Co Team
★★★★★ 5/5
GoogleMartin & Co have made our moving process very smooth and easy so far, from organising a viewing of the property, to their prompt and polite communication following. If you have the pleasure of speaking to Jessica, you're very lucky - she is very accommodating, and an overall delight to speak to.
Hannah · 8 October 2025
Agent replied · 25 December 2024
Thanks Hannah! We’re so pleased to hear that your moving process has been smooth and easy with Martin & Co. It’s fantastic to know that our prompt and polite communication has made the experience even better for you. … More
★★★★★ 5/5
TrustpilotOscar Hubball at Martin City Centre…
Oscar Hubball at Martin City Centre Branch is a super agent . In this difficult market he is the person you want on your side . Oscar take the credit when earned you a Super Number 1 Agent
Mr · 17 September 2025
★★★★★ 5/5
GoogleI’m a landlord and moved to Martin and Co after my property had been on the market with another agency for about a month and a half with no luck. Sher managed to let it within the first week. She was persistent and really took it upon …
Ameera · 14 November 2025
Agent replied · 13 April 2026
Hi Anisa,
Thank you for your kind words! We’re so pleased Sher could support you … More
★★★★★ 5/5
TrustpilotMy experience is great till now
My experience is great till now. I’m in touch with Oron Batson, he’s really helpful and polite. I have booked 4-5 viewing so far and everything went well. I’m really confused which one to choose because all the properties were good. Special thanks to Oron for guiding me.
Bhanu · 20 May 2025
★★★★★ 5/5
GoogleBig shout out to Oron! He’s so approachable and explains things so well. Never fails to put a smile on my face. Definitely the best guy in the game and knows exactly what he’s doing and how to be the very best in everything he wants to achieve!
Jaya · 19 May 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
