Trusted Agent profile · Birmingham
★★★★★
1,154 reviews across 2 platforms
199 Newhall St, Birmingham, B3 1SN
Life Residential's office in Birmingham, at 199 Newhall St, is rated 4.5 out of 5 across 1,154 reviews on two platforms, including 129 Google reviews rated 4.6.
Tell us what you need and we'll put you in touch. Life Residential hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Birmingham.
Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
5/5
TrustpilotAbby Gooptu in the Renewal Department got me everything I wanted and more.
Renewal of the rental contract with my tenant was seamless. Abby explained the position, I approved a rise in the rent and she got me more than I asked. Can’t ask for more than that!
5/5
TrustpilotThanks to Lorrell Fowlin
Getting the deposit refund involves lots of communication and paperwork but Lorrell did follow up and monitor the whole process closely. She did a good job in helping me to go through the process, million thanks!
5/5
TrustpilotKind, responsive, helpful
I’ve been in contact with multiple people from the company, with the main one being Claudio. I’ve been renting for a few months now and they have been nothing but extremely kind, responsive and useful. They always respond within the day and it’s very easy to reach them and work with them.
4/5
TrustpilotFast response, helpful staff
Generally very fast response, helpful advice and pretty quick to get issues sorted. Always polite and professional and usually get a response on the same day of issues being raised.
Hi, many thanks for leaving us feedback. We’re pleased to hear you’re happy with the service provided by the LiFE team.
5/5
TrustpilotSzilvia Nemeth
Szilvia Nemeth, our property manager has been handling the tenancy of our apartment for the last couple of years or so. She is professional, timely in her communication and handles various issues relating to the tenancy with efficiency and speed. We are very pleased with her professional performance.
Hi Voon Kar, thank you for your review on Szilvia and the service she provides managing your apartment. We're pleased to hear that you are satisfied with her performance and we hope that you continue to enjoy letting and having your property managed by LiFE.
5/5
TrustpilotEfficient renewal experience
Efficient renewal experience. Thanks for Abby's help.
Dear Qiunhan, Thank you for leaving a 5* review. Kind regards, Katie, Customer Relations Team
5/5
TrustpilotGreat experience with Life Residential
Great experience with Life Residential. I've recently been dealing with Claudio D.T and he has been great. Super quick to respond and very helpful when needed. Great stuff :)
Thank you for your kind review! We’re pleased to hear you’re happy with the service provided.
5/5
TrustpilotVery helpful early renewal experience…
Very helpful early renewal experience with Abby from Renewal Department!
Dear Stephen, Thank you for leaving a 5* review. Kind regards, Katie, Customer Relations Team
5/5
TrustpilotRental renewal
Over the last few weeks, I have been guided by Ms Ilinca Loanovici on the prevailing rental rates at County Hall, and successfully finalised the renewal with existing tenants.I would like to express my appreciation to Ms Ilinca plus give her credit for guiding me accordingly.
5/5
TrustpilotQuick and professional
We had a serious leakage that could potentially damage the floors and leave us without hot water. Shruti organised our boiler repairs in a timely manner. Great job!
Thank you for taking the time to leave us feedback, it’s greatly appreciated.
5/5
TrustpilotGood service and follow up by Abby…
Good service and follow up by Abby Gooptu. Pls keep it up.Thanks
Dear Bill, Thank you for taking the time to leave a lovely review regarding Abby. Kind regards, Katie, Customer Relations Team
5/5
TrustpilotResponsive and helpful
Becca has been a great property manager, very responsive and helpful in following up on a number of queries.
5/5
TrustpilotRenewal
Very smooth and quick contract renewal process.
Dear Margus, Thank you for leaving a 5* review. Kind regards, Katie, Customer Relations Team
1/5
TrustpilotPoor service over all !!!!
I will not suggest using them to rent out your property because of their poor service, exorbitant fees, and the fact that tenants move in after the contract is completed. They don't give a damn!. I would strongly advise renting out or selling your property somewhere else!
5/5
TrustpilotVery good service from Mandii Aujeley
Mandii helped me for the handover of my new flat, very professional and efficient. She was able to resolve my queries quickly and effectively, very happy for the excellent service.
Thank you for your kind review! We’re pleased to hear you’re happy with the service provided.
5/5
GoogleGreat experience! Especially with Jahadel who was responsive and supportive throughout. I would definitely recommend life residential to anyone looking for accommodation
Hi, many thanks for leaving us feedback. We’re pleased to hear you’re happy with the service provided by the LiFE team
5/5
TrustpilotHappy with the service
Cristina Luntraru helped us a lot with different little issues the first weeks. I’m glad she helped us, She’s accurate and solves everything quickly.
Hi, many thanks for leaving us feedback. We’re pleased to hear you’re happy with the service provided by the LiFE team.
5/5
TrustpilotGreat renewal experience
Great renewal experienceWe renewed our tenancy agreement and the process was smooth and without any complications. Our renewal consultant was Kalidass Uvaraj.
Thank you for taking the time to leave us feedback, it’s greatly appreciated.
1/5
TrustpilotNightmare
Nightmare to deal with
I am sorry to read your 1* review. I am unable to locate you on our database. If you could provide us with more information at info@customerrelationsteam.co.uk. I can look into this further for you. Kind regards, Negin, Customer Relations Team
5/5
TrustpilotThanks very much for Abby
Thanks very much for Abby, who helped with the renewal of my flat. She’s been very thoughtful and helpful through the entire process, always be responsive promptly and supportively. It’s very much appreciated.
5/5
TrustpilotAbby Gooptu from the Renewals Team ✨
Abby Gooptu from the renewals department has been a great help and pleasure to deal with. He has helped secure us our renewal for the next 18 months and has been extremely helpful.
5/5
TrustpilotA big thank you to my property manager…
A big thank you to my property manager Maham Iftikhar. She discharges her duties diligently and always responds to my emails and answers my queries in a way that I understand. She is particularly helpful in doing check out and check in seamlessly.
5/5
TrustpilotLorrell Fowlin as my property manager
Lorrell Fowlin as my property manager, has been helpful and thoughtful. She kindly solved the problems that come up with the property. I would love to express my gratitude to her support.
5/5
TrustpilotGreat service from Nicola Soper
Great service from Nicola Soper. She arranged to have our property's hot water problem fixed in record time, and kept our tenant happy throughout the process.
Thank you for your kind review! We’re pleased to hear you’re happy with the service provided.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Life Residential hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Birmingham.
