Life Residential reviews

★★★★★ 5/5

Trustpilot

Luca Safari - superb assistance

The assistance I received from Luca Safari over the past week has been nothing short of excellent. I had a broken kitchen appliance in my flat that I needed tor replace asap and Luca made sure there was fast and effectively communication between him, myself and the landlord. When there was confusion about what type of appliance was needed Luca ensured he explained everything to the landlord and ensured that things moved along swiftly and without a delay so we could get our appliance back as soon as possible. Luca was extremely helpful and responsive via phone and email. Returning both as soon as possible and ensuring to follow up where he said he would. I have never dealt with Luca previously but I am very glad I did for this issue especially as it was so demanding and I look forward to working with Luca again.

Toke · 27 July 2026

★★★★★ 5/5

Trustpilot

I have had a very positive experience…

I have had a very positive experience working with Life Residential in managing my flat. The team especially Vanessa Hope (Director) and Gerda Kirveleviciute (the manager) have been professional, responsive, and reliable throughout. They have looked after the property well and have always been helpful whenever I needed support or advice. Communication has been smooth, and they have handled matters efficiently and professionally. Overall, it has been a pleasure working with them, and I appreciate their continued support and management of my property. Highly recommended.

Phyo · 7 May 2026

★★★★★ 5/5

Trustpilot

Great FTB experience thanks to Amalie and Molly

I am a FTB who bought a flat through Life Residential Canary Wharf. Amalie was very patient and helpful in guiding me through the purchase process. Molly always stayed on top of the communication and made sure the chain progressed in a timely manner. Communication from both was consistently good throughout. Both Amalie and Molly are very professional and helped made this naturally stressful time for me much more manageable. I would highly recommend their service!

Jeanie · 27 May 2026

★★★★★ 5/5

Trustpilot

Being a tenant with Life Residential…

Being a tenant with Life Residential was a very good experience, Adisa Shkupi was my building manager and she was always helpful and very quick answering my emails and concerns. All the maintenance issues that arose during my tenancy where fixed quick, and I always got a response to any concern I had. The move out process was also very easy, Adisa kept me updated with closing my accounts and releasing the deposit. Overall a smooth transaction.

Sophie · 24 April 2026

★★★★★ 5/5

Google

I had a great experience with Life Residential Birmingham, mainly thanks to Miriam. She was extremely helpful throughout the whole process and made everything much easier for me, especially since this was my first time and I didn’t have much experience. Miriam was patient, responsive, and always willing to explain things clearly, which really reduced the stress for me. Her support made a big difference, and I truly appreciate her professionalism and kindness. Highly recommend working with her.

Haytham · 21 January 2026

★★★★★ 5/5

Trustpilot

Very kind team

Bilal was very polite and kind during his flat inspection when I met him for the first time. Prior to his visit, he has always been attentive to tickets I have raised in relation to issues around my flat, which have always been quickly picked up.

Christine · 26 August 2026

★★★★★ 5/5

Trustpilot

Professional and Responsive Service

Bilal has been very efficient, professional and understanding throughout the leaking issue in our flat. He took responsibility for chasing the apartment management team, kept us regularly updated on the progress, and made sure our concerns were properly followed up.

YI · 3 September 2026

★★★★★ 5/5

Trustpilot

Exceptional service

Bilal has been exceptional in helping us resolve some items raised for our rental flat. He is very quick in responses and ensures that he follows through until the items have been completed. Thank you for your support Bilal!

Meg · 9 September 2026

★★★★★ 5/5

Trustpilot

A company who cares - Bilal Khalid

Life Residential's expertise and speediness are unmatched. In particular, Bilal Khalid is an excellent property manager. His attentiveness and genuine care shows through in every solution that he proposes and actions. Couldn't be happier with Life Residential, thanks to him!

Morgan · 12 August 2026

★★★★★ 5/5

Trustpilot

I’ve had a great experience with Life…

I’ve had a great experience with Life Residential. I’d especially like to thank Melissa Jeremiah for her help and support. She was very helpful and responsive in resolving the issues I reported, and I’m really happy with the outcome.

Stephen · 13 August 2026

★★★★★ 5/5

Trustpilot

Lenni was very helpful and professional…

Lenni was very helpful and professional in sorting out the management key issue. She was quick to respond and made sure the issue was resolved smoothly. I appreciate her help and the effort she put into her work.

Claire · 3 August 2026

★★★★★ 5/5

Trustpilot

Daniele Spadaro, good communicator.

My communication with Daniele Spadero was very easy. He always responded quickly to any queries I had, and made the whole process of organising paper work for the new tenant as simple and straightforward as possible.

Marc · 10 August 2026

★★★★★ 5/5

Trustpilot

Breje has been very helpful and…

Breje has been very helpful and responsive to get our new flat up and running. She's been attentive to our concerns and helped us through the onboarding issues.

Mr · 17 August 2026

★★★★★ 5/5

Trustpilot

Great experience - smooth process through and through!

Great experience. Tyreek was responsive and made the entire process smooth from start to finish. He was always on top of things and settled me into my new, dream apartment. Highly recommend.

David · 16 July 2026

★★★★★ 1/5

Trustpilot

I dealt with was PUSHY and used a…

The estate agent I dealt with was PUSHY and used a CLASSIC BAIT AND SWITCH on us. My girlfriend and I put an offer in on a flat and shortly after signing the contract with the agreed time, they said they couldn't do that day due to the landlords issue. Then the agent was very pushy, calling up multiple times to force another date we could do, he refused to take a no. Then when we ultimately said we don't want to do the later date they said that they are going to keep the £500+ 1 week holding deposit because it is OUR fault. I would just stay away from this company. Just BE CAUTIOUS AS THEY WILL TAKE YOUR MONEY AND REFUSE TO REFUND IT.

Johannis · 14 July 2026

★★★★★ 5/5

Google

Jahdel has been really helpful throughout the process of securing a flat in Birmingham. From the viewing to the finalising of paperworks it has been seemless and very efficient too with all paperworks done within 3 business days after the initial viewing. Would recommend their services.

Dale · 2 April 2026

★★★★★ 5/5

Trustpilot

Esmee in Greenwich is a star!

Esmee in Greenwich is always so receptive to our asks and does her best to ensure good communication and mediation between myself and the landlord. She's well mannered, professional and most importantly, fantastic at her job!

Beth · 19 May 2026

★★★★★ 5/5

Google

Miriam was amazing to work with, kind, patient, and professional. Since my first place in the UK was with a private landlord, this was a new experience for me, but she made it really easy. She answered all my questions promptly and have been able secure a lovely place without any stress. I would definitely recommend!

Priscilla · 14 November 2025

★★★★★ 5/5

Trustpilot

Nilofer and Shakira made all the difference

We had an exceptional experience with LiFE Residential, all thanks to Nilofer and Shakira.

Aditi · 9 September 2026

★★★★★ 5/5

Trustpilot

Our property manager is very responsive…

Our property manager is very responsive and helped solve the problem in few days. Great agent. Thanks Bilal!

Lena · 6 August 2026

★★★★★ 5/5

Google

Had a pleasure dealing with Miriam, we initially ran into some issues with my referencing due to recently starting work, however Miriam went above and beyond to try and find a work around to get things to work and finally 2 days before our …

Ahmed · 16 December 2025

★★★★★ 5/5

Trustpilot

Swift Help

Amrita Rathod has recently helped us to renew our tenancy agreement swiftly at our full satisfaction. Thanks to Amrita and Life Residential. Well done!

Leung · 20 May 2026

★★★★★ 1/5

Google

If you're an offshore / decent Landlord who wants to be "hands off" - I would trust your valuable asset with anyone else. If you like moving into a property infested with carpet moths and larvae, you will LOVE Life Residential. If you like being told a professional clean was done, only to show up to find the place filthy, so they re-organise a new clean and carpet clean the day your movers come - you will ENJOY! Nothing like last minute panic to make you feel at ease :) If you want to agree to the price you saw on Rightmove, but then it gets hiked up in a game of weird negotiation hardball after you've fallen in love with the property (who can say no to commission, amirite?)- Life Residential is FOR YOU. If you like having sleepless nights with your skin crawling, having to call pest control services, and not being able to get through to your property manager, or being able to weigh up if you can spring financially for a hotel ontop of the stuff you've already paid for stuff to treat pupae and eggs of moths in a rotten old carpet - you will ADORE Life Residential. If you want blurry thumbnails angled to hide issues - instead of high resolution photos - of an inventory you NEVER signed a mere 2 months after move-in - you will have a FAB time with Life Residential. If you like the idea of them MAYBE springing for a chemical pesticide treatment, but not doing the full job and ripping out the dead carcass-infested carpets - you will have a WHALE OF A TIME- especially if you like footing the bill upfront and hoping to the Life Residential Gods you get reimbursed. However, if you are a busy, honest working professional, I would steer clear. If, however, you have plenty of time and money on your hands to pay to fix issues out of pocket, or lots of annual leave to take time off work to deal with issues caused through their negligence - you will be SMITTEN with Life Residential. Hours wasted. Nothing resolved. I feel empathy for the Landlord, none the wiser, that was told their property was in a fit state to rent and is now being slammed with repair requests one after another. See the photos and vomitworthy videos for yourself - normal "wear and tear" of carpets pitched to us. Still nothing in writing accepting responsibility of an issue evident, even with photos date and timestamped the same date as the key handover. Refusal to engage with alternative accomodation discussions and bristling about £££ to fix an active infestation. I have no doubt it will be near impossible to get reimbursement for any money spent to store my own items, on top of the few hundred spent on vacuum seal bags, vacuum bags and home treatments. I also do not anticipate a reimbursement for our pro-rata salary of time off spent dealing with this issue, nor clothing items destroyed, nor the emotional toll taken. If you want to enjoy the home you live in, or have external commitments - meaning you need to worry outside of the lowest rung of Maslow's Hierachy of needs (Housing), they are not the letting agents for you! If you LIKE being passed from one "manager" to another, despite letting agents being agents for landlords, you will have a good old time. Personally, I like living in clean, comfortable, pest free environments. Life Residential was not, sadly, for me. It's a real shame, as they could have been! Extra SPECIAL shoutout to E-OD and MF, for reassuring us that... vaguely something is being done... without any accountability of the agency themselves. At all.

Aaliyah · 16 March 2026

★★★★★ 5/5

Trustpilot

Lifestyle

Amrita was diligent in her process and communications with me on the tenant renewal process and I have always been happy with Lifestyle services. Thanks

Neal · 5 May 2026