Trusted Agent profile · Birmingham
★★★★★
1,155 reviews across 2 platforms
199 Newhall St, Birmingham, B3 1SN
Life Residential's office in Birmingham, at 199 Newhall St, is rated 4.5 out of 5 across 1,155 reviews on two platforms, including 129 Google reviews rated 4.6.
Tell us what you need and we'll put you in touch. Life Residential hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Birmingham.
Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
5/5
TrustpilotWhen I contact the Kalidass
When I contact the Kalidass，he quickly helped me solve the problem. He is really kind to call and help me to solve issures when I did not check my email. Thanks again:).Xiao
Thank you for your feedback! We are pleased to hear you’re happy with the service provided by our team.
5/5
TrustpilotThe renew process went smoothly
The renew process went smoothly. thank you for your service Abby
Thank you for taking the time to leave a wonderful 5* review. Abby will be thrilled to read your kind comments. Kind regards, Asma, Customer Relations Team
5/5
TrustpilotProperty Manager review
Mandii Aujeley dealt swiftly and efficiently with a flooding problem at one of our properties. She kept us updated throughout and resolved all issues (and there were many!) in a calm professional manner.
Thank you for taking the time to leave us feedback, it’s greatly appreciated.
5/5
Trustpilothigh standard service
Inna and Cliff have been very helpful and always willing to explain and find more details if there is question in my mind. I feel them and life residential trusty worthy and would like to recommend them and the company to all my friends and families if there is a need.
Hi there, thank you for your feedback on Inna and Cliff - two excellent members of staff. We're really pleased to hear that you feel like you can trust us - this should be the way with agents although is not always the case. We want the best for our clients and are glad to hear that you have experienced a good service. All the best!
5/5
TrustpilotAlways prompt responses
Always prompt responses Good professional service Carry out instructions in timely manner Certainly would recommend
Dear Mohan, Thank you for taking the time to leave a 5* review. Kind regards, Katie, Customer Relations Team
5/5
TrustpilotAbby from tenancy renewal department is…
Abby from tenancy renewal department is really responsive and helpful.
Dear Laura, Thank you for your lovely words and for leaving a 5* review. Kind regards, Negin, Customer Relations Team
4/5
TrustpilotVery good experience
Very good experience, handles queries efficiently and keeps me updated with regards to the tenancy. The only reason I give 4 stars is that it would have been better if I was contacted about how the tenants were getting on after they moved in, rather than myself having to chase for this info.
Hi Mat, thank you for your feedback. We shall take on your suggestions, many thanks.
5/5
TrustpilotExcellent service in the renewal of a…
Excellent service by Life and Abby Goopta in the renewal of my tenancy agreement
Dear Nigel, Thank you for leaving a 5* review.We look forward to seeing you again in one of our offices. Kind regards, Katie, Customer Relations Team
5/5
Trustpilot5 starts to Abby Gooptu
5 starts to Abby Gooptu, she has been very kind and helpful
Dear Sonia, Thank you for your lovely words and for leaving a 5* review. Kind regards, Negin, Customer Relations Team
2/5
TrustpilotDisappointing
The student rental flat had repairs required and it took some months for these to be attended to. At the end of the contract despite a very very thorough clean involving an army of friends and family, the company insisted on taking money out of deposits held to pay for a totally unnecessary professional deep clean.
5/5
TrustpilotAbby did a great job
Abby did a great job - very responsive
Dear Tom, Thank you for taking the time to leave a lovely review regarding Abby. Kind regards, Katie, Customer Relations Team
5/5
TrustpilotWashing machine issue
Had a draining issue with the washing machine.Rosita Kausiute helped us greatly in finding a quick and efficient solution to this problem. Her responsiveness was great, as well as her detailed answers.
Thank you for your feedback! We are pleased to hear you’re happy with the service provided by our team.
5/5
TrustpilotAshleigh does a wonderful job
Ashleigh does a wonderful job of managing my tenanted flat - including dealing with difficult tenants ! I also feel I am getting a very fair rent
Hi, many thanks for leaving us feedback. We’re pleased to hear you’re happy with the service provided by the LiFE team.
5/5
TrustpilotI am very happy with the services…
I am very happy with the services provided by my property manager Leo Leong in respect of the property at 27 College House. I’ve found Leo very responsible, professional and efficient in his work. He has done a wonderful job and I wanted to say a BIG THANK YOU.
5/5
TrustpilotThe renewal process was made very easy …
The renewal process was made very easy with the help of the renewals team who followed up with the tenant, kept me informed and sorted all of the paperwork. I was really pleased with the excellent service I received and it was a relief not to have to worry about it all. Thank you.
Thank you for your feedback Natascha ven den Bergh. We are so pleased that our renewals team made the process easy for you - that's just what we want! We are glad we managed to take the stress off of you too. Thanks again for your comments - we really appreciate your time 😊
5/5
TrustpilotGood estate agent
Good estate agent, the property managers were all very helpful!
Thank you for leaving a 5* review. Kind regards, Katie, Customer Relations Team
5/5
TrustpilotAbby Gooptu from Renewals Department was amazing
As tenants, we are very happy with all the work Abby has done for us. We wanted to express our gratitude for her swift and diligent work in liaising with our landlord regarding the rent negotiation.
5/5
TrustpilotEfficient and prompt service
My tenancy renewal was handled very efficiently and promptlyby Ludmila. No complaints.
Dear Peter, Thank you for taking the time to leave such a great review regarding your experience with Ludmilla. Kind regards, Negin, Customer Relations Team
5/5
TrustpilotTimely response to the issues
A quick and appropriate response after an issue was reported. Thank you so much Darcey Nicholls (property manager ).
4/5
TrustpilotWas poor but now a great service
Was really disappointed with our first property manager Thomas, but now we have the loveliest property manager Leilani who is very efficient and communicative. She is very competent at her job and has gone above and beyond to ensure issues are resolved in a timely manner and with the sound solutions.
5/5
TrustpilotGood at finding good tenants quickly
We let out a good number of flats through Life and have just been taken safely through a period of multiple renewals with no significant voids - these guys are great at finding good tenants quickly and keeping us well informed at every stage of the process. Generally excellent service on sales/management side.
Hi Thomas, it's great to hear that you would rate our service as excellent. We're glad we have been able to help you find good tenants for your properties and always keep you in the loop. Thanks very much for your feedback, we really appreciate it 😊
5/5
TrustpilotEverything was well
Everything was well, neatly and quickly
5/5
TrustpilotGood service
I communicated with Nick from life residential throughout my tenancy at canary wharf. From the very start, he was very professional and swift to answer any query/problem. In multiple occasions he solved some problems with my minimal involvement. I wish him & life residential all the best.
5/5
TrustpilotLauren gets it done
In these challenging times Lauren did an excellent job in renewing our rental agreement with our existing tenant. This was handled with her usual efficiency and professionalism in respect of both parties. There's never any need to chase Lauren she keeps you on the ball.
Hi, thank you so much for your feedback!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Life Residential hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Birmingham.
