5/5
TrustpilotMy experience with Jack Piggott was…excellent
My experience with Jack Piggott was very professional and efficient. He was very prompt with his emails and very courteous with all his responses.
Trusted Agent profile · Birmingham
Life Residential Birmingham reviews
★★★★★
1,154 reviews across 2 platforms
199 Newhall St, Birmingham, B3 1SN
Life Residential's office in Birmingham, at 199 Newhall St, is rated 4.5 out of 5 across 1,154 reviews on two platforms, including 129 Google reviews rated 4.6.
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Reviews
Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotVery helpful and responsive to my…
Very helpful and responsive to my request.
Agent replied · 17 June 2024
Dear Patrick, Thank you for leaving a 5* review. Kind regards, Katie, Customer Relations Team
5/5
TrustpilotVery good support from our senior property manager
Our senior property manager, Jack Piggott, was recently very responsive and organized everything very quickly when there was the suspicion of some structural issues.
Agent replied · 17 June 2024
Thank you for taking the time to leave us feedback, it’s greatly appreciated.
5/5
TrustpilotAlisha was very helpful…
Alisha helped arrange for contractors to come and fix some things in the flat. She always kept me updated and was prompt to reply to my queries.
Agent replied · 17 June 2024
Thank you for your kind review! We’re pleased to hear you’re happy with the service provided.
1/5
TrustpilotAvoid like the Plague
Took 1 month to provide me with the fob for the building, and therefore could not use the amenities that I was paying for. Handed the flat over in complete disarray, nothing works, and now taking 1 month to deal with dampness and mould in the flat.
5/5
TrustpilotI had a good experience with this…
I had a good experience with this property management company, largely due to Claudio. He was professional and attentive, efficiently addressing my needs and questions. His approach made the process smoother and showed the company’s commitment to tenant and landlord satisfaction.
5/5
TrustpilotRosita in Life Residential was…
Rosita in Life Residential was extremely helpful and solved our issue within hours of us making her aware. We were really pleased and grateful for this service.
Agent replied · 17 June 2024
Thank you for your kind review. We’re pleased to hear you’re happy with the service provided.
5/5
TrustpilotHighly appreciated!
Kalidass provides professional level of services to manage our apartment. He helped us a lot to solve our apartment repairing and inspection issue that really ease our effort to manage them. Highly appreciate and loads of thanks for his help!
5/5
TrustpilotLeaking Shower Tap Issue - Resolved
We had an issue with our shower tap, which was leaking. I called Sergi of the property management team, and he dealt with the issue accordingly. The contractor arrived on time and resolved the issue quickly. Thanks so much, Sergi.
Agent replied · 17 June 2024
Hi Arturo, thank you for your feedback on Sergi!
5/5
TrustpilotMy First Experience
It is my first experience in buying a property in UK, thanks for the professional letting and management service from Cristina Luntraru for taking care of all the fine details, I am able to find a good tenant in a short period of time.
4/5
TrustpilotInspection of Renting Flat
Ms. Nemeth has not only carried out her coordination work in property management consistently in high standards, but also showing herself a professional inspector when checking the renting flat condition within the agreed timeframe.Life Residential should be proud of having this superb staff!
5/5
TrustpilotSmooth renewal process
Lettings Progressor Chanelle Pierre has provided timely updates of the rental market and suggested reasonable renewal proposal. She has helped to settle the renewal process smoothly and provided clear answers for my enquires. I am grateful for her help.
5/5
Trustpilotmelody has been very helpful in getting…
melody has been very helpful in getting new agreement done.she also provided me with future rental market information which helped me a lot in deciding.i really appreciate all the work she has done and hopefully will be doing in future.
1/5
TrustpilotI have lived in a Life residential building
I have lived in a Life residential property and they have been awful in trying to get the most amount of rent out of me as possible to leaving me without a shower for 7 days and a toilet for 24 hours.
5/5
TrustpilotDiligent, informative and responsive agent
- Diligent, informative and responsive- proactive, multiple phone calls with overseas landlord - market savvy (Special thanks to senior property manager Maquel Thomas for the help)
Agent replied · 17 June 2024
Thank you for taking the time to leave us feedback, it’s greatly appreciated.
5/5
TrustpilotMy Sincere Thanks To Claudia Nicholls…
My property manager Ms Claudia Nicholls helps me a lot in settling my family in the apartment. She keeps on working and updating me the progress of the outstanding issues and tries every possible way to solve my problem. I feel great to have Claudia as my property manager and sincerely thank her for the good work done!
5/5
TrustpilotMy Sincere Thanks To Claudia Nicholls…
My property manager Ms Claudia Nicholls helps me a lot in settling my family in the apartment. She keeps on working and updating me the progress of the outstanding issues and tries every possible way to solve my problem. I feel great to have Claudia as my property manager and sincerely thank her for the good work done!
5/5
TrustpilotBeki Smith is helpful
Beki Smith is helpful, proactive and advising well to complete tenancy agreement renewal for my property.
5/5
TrustpilotGood Customer Service
Mandii of Life Residential was nice and responded my email on timely manner. Finally, I got the refund of parking deposit.
Agent replied · 17 June 2024
Thank you for taking the time to leave us feedback, it’s greatly appreciated.
5/5
GoogleLovely staff with high efficiency. Jahdel helps me lots with getting everything sorted. Highly recommend😊 …
Agent replied · 25 August 2024
Thank you for your feedback! We are pleased to hear you’re happy with the service provided by our team.
5/5
TrustpilotI am very satisfied with Abby Gooptu’s…
I am very satisfied with Abby Gooptu’s service from The Renewal Dept.
Agent replied · 23 August 2024
Dear Aliena, Thank you for taking the time to leave a wonderful 5* review. Abby will be thrilled to read your kind comments. Kind regards, Negin, Customer Relations Team
4/5
TrustpilotNicola sorted the problem with the…
Nicola sorted the problem with the cooker hood in my apartment quickly and efficiently corresponding with the contractor, tenant and myself.
Agent replied · 17 June 2024
Thank you for taking the time to leave us feedback, it’s greatly appreciated.
5/5
TrustpilotI connected with Stephen and Claudio
I connected with Stephen and Claudio. They helped me to set up everything for me in the new place and it was pretty smooth.
Agent replied · 17 June 2024
Thank you for taking the time to leave us feedback, it’s greatly appreciated.
5/5
TrustpilotI have been working with Melody…
I have been working with Melody Kassebaum and she is always informative and helpful. I have trust she will deliver for me.
Agent replied · 17 June 2024
Thank you for taking the time to leave us feedback, it’s greatly appreciated.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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Tell us what you need and we'll put you in touch. Life Residential hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Birmingham.
