Trusted Agent profile · Birmingham
★★★★★
1,153 reviews across 2 platforms
199 Newhall St, Birmingham, B3 1SN
Life Residential's office in Birmingham, at 199 Newhall St, is rated 4.5 out of 5 across 1,153 reviews on two platforms, including 129 Google reviews rated 4.6.
Tell us what you need and we'll put you in touch. Life Residential hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Birmingham.
Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
5/5
TrustpilotAmazing customer service
Amazing customer service regarding a maintenance query. Submitted by issue through the online portal and Leo Leung promptly helped me and organized someone to fix my issue the next day! I am very grateful and pleased with the service
5/5
TrustpilotA credit to the company
If it was not for Kalidass I would have gone elsewhere (another agent). For once there is a point of contact who is reliable in the promptness of response, AND in reliable in still being with the Company !!. Previously the Agent seemed to keep on changing and were not great communicators. He is a credit to the company
5/5
TrustpilotDimple Gopal is professional and…
Dimple Gopal is professional and communicative, she is always ready to help and solve problems quickly.
5/5
GoogleProperty agent, Jahdel, is very helpful and provide useful advises. The all arrangement is smooth.
Hi, many thanks for leaving us feedback. We’re pleased to hear you’re happy with the service provided by the LiFE team.
5/5
GoogleJahdel really helps me a lot for seeking a property. Very friendly and professional staff!
Thank you for taking the time to leave us feedback, it’s greatly appreciated.
5/5
TrustpilotGood service continues
Pleased to be able to report that our agents, Life Residential, are still on top of matters during these turbulent times. Great service and support still available - plus a special mention for our property manager, Beki Watkins.
Hi Mr Ramadan and Miss Kelly, thank you for your feedback, it's very valuable to us during these tough times. We're sure Beki will be pleased to know she's doing a great job.
5/5
TrustpilotProperty Management by Maham on behalf of Life Residential
I have been really impressed with the property manager Maham , who has been looking after my property . She has been really efficient and i rate her services 5 star.Life residential ensure you look after her .
4/5
TrustpilotVery well managed
The last tenants had left my flat in a very bad state and I needed to do quite a bit of refurbishment for the new tenants. Rosita managed this process very well, sending me quotes and getting the work done in a timely manner.
5/5
TrustpilotVery Supportive Property Manager
Life has dedicated property managers who is able to help you. Great thanks for Thomas Chan who takes the ownership very much. He was my property manager only for a short period, but when I contact him for the deposit refund, he always be kind, patient and supportive. He took actions vey quickly to help tenants!
5/5
TrustpilotThe Professionalism
The promptness, the professionalism, the efficient & effective communication has been amazing & super! Impressive & very well done Eleanor Fever & team!
Thank you for your feedback! We are pleased to hear you’re happy with the service provided by our team.
5/5
TrustpilotKalidass was proactive in negotiating…
Kalidass was proactive in negotiating and in increasing rental amount. Good service.
5/5
TrustpilotEllie Fever provided a fantastic and…
Ellie Fever provided a fantastic and very professional service and successfuly negotiated a rent increase for us, which we are delighted about. It has been a pleasure dealing with Ellie and she is clearly a great asset to LiFE Residential.
Hi Susie, thank you for such kind words.
5/5
TrustpilotTimely resolution
Timely resolution, follow-up and understanding the scale of the problem made it a pleasant experience working with Alisha.
Thank you for taking the time to leave us feedback, it’s greatly appreciated.
5/5
TrustpilotGreat service
Very happy with my interaction with Abby from the Renewals Department. She is very efficient and sorted the renewal very quickly at a great rental rate.
5/5
TrustpilotGreat job by Abby Gooptu.
Abbi Gooptu of the Renewals Department did a great job of renewing the 24 month lease on my apartment in Riverdale House.She is efficient and very pleasant to deal with and is clearly an asset to Life Residential.
5/5
TrustpilotCommunication
Communication Having someone available to contact about the smallest issue relating to being a landlord . In my experience my manager Thomas Chan has always responded in a helpful respectful way when I’ve needed to make an enquiry .
3/5
TrustpilotClaudio De Tommaso
I haven't usually had a good experience with life residential in the past i am giving this a 3 star rating, However I give Claudio De Tommaso five stars. Since he has been looking after my apartment, I've discovered a prompt, fast and efficient service, and someone who tries to solve problems as quickly as he can.
5/5
TrustpilotI had an excellent experience working…
I had an excellent experience working with Katie. She resolved my issue quickly and efficiently, and I can’t thank her enough for her help.
5/5
TrustpilotGreat Property Management team
Darcey & Cristina (my property managers) always endeavour to help me on any issues raised as swiftly as possible. They always keep in close communication and have been a real help in solving my queries while living in a life residential managed property.Gus
5/5
Trustpilotllinca loanovici Thank you so much for your help
llinca loanovici is nice and helpful, quick response. She helps us to fix all problems we faced during the rental year. She is very professional and always gave us valuable advice. Thank you so much for your help.
5/5
TrustpilotWith thanks
I was very impressed with the efficiency of my property manager Rebecca Cannon who helped me sort all the plumbing improvements that need to be made. She was very prompt and helpful and always polite. Thank you.
5/5
TrustpilotRosita helped me to arrange the repair…
Rosita helped me to arrange the repair work. The problem was fixed in a timely manner.
Thank you for taking the time to leave us feedback, it’s greatly appreciated.
5/5
TrustpilotIt was so great to have Abby in Life Residential to help me
It was so great to have Abby to help me negotiate and complete the renewal of the tenancy agreement. As a landlord, I just need to advise i want in a few words.
5/5
TrustpilotGreat Service
I would just like to highlight one of the staff of LIFE Residential - Aneta Studnicka, Property Management Team Leader. She always provides a first-rate service and is extremely efficient - the perfect person to have managing your property!
Hi Anthony - what lovely feedback for Aneta! Thank you very much for taking the time to tell us how she has offered you a great service - we are so pleased. Have a lovely weekend 😊
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Tell us what you need and we'll put you in touch. Life Residential hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Birmingham.
