4/5
TrustpilotGood Service
Claudio has been really efficient in the past few weeks and always responds to my emails promptly. Claudio has been a pleasure to deal with and I am pleased to be working with him.
Trusted Agent profile Β· Birmingham
Life Residential Birmingham reviews
β β β β β
1,155 reviews across 2 platforms
199 Newhall St, Birmingham, B3 1SN
Life Residential's office in Birmingham, at 199 Newhall St, is rated 4.5 out of 5 across 1,155 reviews on two platforms, including 129 Google reviews rated 4.6.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Life Residential hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Birmingham.
Reviews
Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotRenewal department
Abby from the renewal department was very helpful and prompt in renewing my tenancy. She made it happen promptly and to a high standard
Agent replied Β· 17 June 2024
Dear Zhaniya, Thank you for leaving a 5* review.We look forward to seeing you again in one of our offices. Kind regards, Katie, Customer Relations Team
5/5
TrustpilotJonathon (Life residential)
Firstly I would like to say thank you to Life Residential for my recent move.Jonathon, was really helpful from the on-set(viewing) and continued to be responsive and polite during the application process right to the point in which the tenancy was signed over.Top top serviceπ€
Agent replied Β· 17 June 2024
Hi, many thanks for leaving us feedback. Weβre pleased to hear youβre happy with the service provided by the LiFE team.
5/5
TrustpilotContract Renewal
Pleae note that my comment relates specifically to the service offered by Abby Goptu for the renewal of the contract
Agent replied Β· 23 August 2024
Dear Anita, Thank you for leaving a 5* review. Kind regards, Negin, Customer Relations Team
5/5
Trustpilotcontract renewal
From my perspective as Landlord Abby made the whole process seamless and very easy.
5/5
TrustpilotKareena was quick on helping to resolveβ¦
Kareena was quick on helping to resolve the issue with wrong billing dates. Thanks!
4/5
TrustpilotGreat stay
Darcey was my property manager and she was very nice and helpful. The property was lovely.
5/5
TrustpilotFor the services from Jack Piggott
Jack had always been ready to help us during our stay in the past 6 months. He is friendly and highly responsive, and also an efficient connector between the landlord and renter. You can always count on him when you need help.
Agent replied Β· 17 June 2024
Hi, many thanks for leaving us feedback. Weβre pleased to hear youβre happy with the service provided by the LiFE team.
5/5
TrustpilotA very efficient tenancy renewal withβ¦
A very efficient tenancy renewal with help of Pooja. Thank you for all the smooth work done.
Agent replied Β· 28 October 2024
Dear YC Cheng, Thank you for taking the time to leave a lovely review regarding Pooja. Kind regards, Katie
5/5
TrustpilotAbby Gooptu made the renewing theβ¦
Abby Gooptu made the renewing the contract with our tenants very smooth and easy, great communication!
5/5
TrustpilotThanks Katie
Katie has always been always and quick to respond to our queries and any issues we faced in the property.
Agent replied Β· 23 August 2024
Dear Okakunle, Thank you for leaving a wonderful 5* review. Kind regards, Katie, Customer Relations Team
5/5
TrustpilotExceptional Service
Chanelle Pierre provided exceptional service! Thanks to her, I smoothly renewed my leasing contract for 24 months. Highly recommend her for her professionalism and efficiency!
Agent replied Β· 17 June 2024
Dear Sakhey, Thank you for leaving a wonderful 5* review. Kind regards, Katie, Customer Relations Team
1/5
GooglePathetic experience. First landlords for me in the UK and horrible at End of Tenancy charges. Charging for what they haven't provided or provided broken, rusty or stained in a furnished apartment.
Agent replied Β· 25 August 2024
Thank you for your feedback. We're sorry you're unhappy with the service provided, this is not what we want at all. Please contact info@liferesidential.co.uk should you wish to discuss your issue further. Thank you.
1/5
TrustpilotThey refused to refund back my holdingβ¦
They refused to refund back my holding deposit. No agreement explain if we fail to secure the property we will not get our money back.
Agent replied Β· 17 June 2024
Dear Fyza, I am sorry to read your 1* review. I am unable to locate you on our database. If you could provide us with more information at customerrelations@liferesidential.co.uk. I can look into this further for you. Kind regards, Katie, Customer Relations Team
5/5
TrustpilotAmirita was very efficientβ¦
Amrita was very efficient in sorting out the rental contract.
5/5
TrustpilotTenancy Renewal
Ms Chanelle Pierre handled the renewal of our tenancy efficiently and expeditiously. The process was very smooth and she was very clear and responsive.
Agent replied Β· 17 June 2024
Dear Karen, Thank you for taking the time to leave a wonderful 5* review. Chanelle will be thrilled to read your kind comments. Kind regards, Katie, Customer Relations Team
5/5
TrustpilotEveryone is so responsive and helpful.
Everyone is so responsive and helpful.Weβve had Katie as our property manager, who always attended to our queries in a timely manner.
Agent replied Β· 17 June 2024
Dear Yani, Thank you for leaving a wonderful 5 star review. Kind regards, Asma, Customer Relations Team
5/5
TrustpilotInstant and helpful reply from staff
ππ’π¬π¬ ππ«π¨π¨π€π ππ’ππ€π₯ππ¬π¬ can reply my enquiry instantly and get me all useful information that I wanted.
Agent replied Β· 28 October 2024
Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and we are delighted that you have taken the trouble to confirm this is the case. Kind regards, Katie
5/5
TrustpilotIlinca Ioanovici Made the experienceβ¦
Ilinca Ioanovici Made the experience really well . She Handled my end of tenancy in an professional manner and was able to attend to any issues from both the landlord and my side . Her customer service was amazing !
Agent replied Β· 17 June 2024
Thank you for taking the time to leave us feedback, itβs greatly appreciated
5/5
GoogleJahdel, the property manager, was very efficient and completed all the work of renting the house and signing the contract in three days. It also made me rent a house that I like very much!
Agent replied Β· 25 August 2024
Thank you for your feedback! We are pleased to hear youβre happy with the service provided by our team.
5/5
TrustpilotI had problems with a door and window.Iβ¦
I had problems with a door and window.I contacted Rosita and received an immediate response.Regular contact was made to keep me informed as to the progress.The issue was resolved very quickly.I find Rosita very efficient and pleasant to deal with,well done!
Agent replied Β· 17 June 2024
Thank you for your kind review! Weβre pleased to hear youβre happy with the service provided.
5/5
TrustpilotKalidass was really helpful andβ¦
Kalidass was really helpful and explained everything in detail
5/5
TrustpilotSpecifc Property Manager review
Lorretta our new property manager has been extremely helpful with any queries and issues, most notably working promptly with the landlord to get our broken fridge replaced. She responds quickly to any asks and has made every effort to keep us updated on proceedings
Agent replied Β· 17 June 2024
Thank you for your kind review. Weβre pleased to hear youβre happy with the service provided.
5/5
TrustpilotI have been with Life Residential for β¦
I have been with Life Residential for about three years now and I find it very easy as they are taking care of everything. If there is a problem with the property I always find someone to talk about it and they are very good in proposing the best solutions. Good team work and always very polite which I much appreciate.Thank you.
Agent replied Β· 17 June 2024
Hi Ms Tognetti, thank you for sharing your feedback with us. It's great to hear that throughout the three years you have been us you have always found someone to talk to and help you make informed decisions. Thank you for choosing LiFE and for your extended commitment to us - we love having you as a client and look forward to working with you for many more years to come π€
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Life Residential hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Birmingham.
