LiFE Residential Birmingham reviews

★★★★★ 5/5

Trustpilot

I can’t thank Galliards enough they…

I can’t thank Galliards enough they have been amazing. When I had problems With the original unit I bought in 2017 due to difficult lenders they agreed to swap the unit and I was able to secure lending. The finishing of the apartment is magnificent and throughout the whole process from sale to completion they have been efficient, accommodating and flexible.

Sara · 3 August 2022

★★★★★ 5/5

Trustpilot

Good completing experience

I've recently purchased an apartment in Galliard's new development. My completions manager, Martine was an absolute star with the process. From handing over keys to moving in she's been very supportive and helpful. She's very proactive with her responses and helping out to ensure your move in experience is good. Thank you again Martine!

Harsh · 6 April 2023

★★★★★ 5/5

Google

This is a very good company. The staff member Miriam was very patient in guiding me through the steps and responded very quickly. I am very satisfied with this rental experience.

Weikun · 1 October 2025

★★★★★ 5/5

Trustpilot

Galliards were perfect from start to…

Galliards were perfect from start to finish! Seamless In fact. I had some issues with time constraints towards end and of completion and Galliards stepped in and liaised with my solicitor to take the stress off and get me in ASAP. As a first time buyer, I couldn’t recommend more. Thanks to all of the team for your continued support, before, during and after.

Taylah · 7 December 2021

★★★★★ 5/5

Google

Meriam, was such a great help to me. From looking for the right place to finally settling in my new home. Couldn’t ask for better assistance and security given by her and the team. Great job, and thank you again for helping with my move being overall fantastic🤲🏻 x …

Maya · 11 August 2025

★★★★★ 5/5

Google

Jahdel has been very helpful in securing a new place for me to move and fulfilling my desires as much as he can, which has made my moving a smooth and worry-free process. I will absolutely come back for the next place in future.

Rex · 23 October 2023

★★★★★ 1/5

Trustpilot

Galliard- scammers, stay away!!!

Galliard has converted a giant office block in TW3, London, into residential property, and sold apartments to Leaseholders without disclosing the poor workmanship on the conversion. Service Charges have gone up an obscene 150% in a matter of years, with the company reluctant to help or explain themselves to us. A greedy, corrupt company who deserve all the negative reviews they are getting. We are a large group of leaseholders suffering with a very high service charges which keeps increasing every year and Galliard not even replying to any of our queries, issues; pathetic!!!Update after a standard reply from Galliard: most of we leaseholders for our property at TW3 have contacted you many a times with either no satisfactory reply or resolution of issues! Moreover they completely ignores our calls as well!! Pathetic!

Pooja · 17 June 2024

★★★★★ 1/5

Trustpilot

Profiteering??

Just been billed £405 as an extra cost for remedial works. When we asked the company that did the work they said it cost £228 per flat. We are asking for copies from Galliard of the tender document and invoice. They refuse to supply. Profiteering?? If you buy a Galliard flat expect to keep paying them for everI sent email as requested - no reply. Now trying to find out why @galliardhomes are exempt from the S20 rules that plague all other companiesJust received the annual service charge demand - it is now more than 2 months rent!

CHARLES · 5 June 2024

★★★★★ 1/5

Trustpilot

The company does not respond to…

The company does not respond to communication by timing or contact. They are completely detached from the clients that they are supposed to be dealing with. There is no apparent value placed in their clients

Mark · 3 July 2025

★★★★★ 1/5

Trustpilot

Terrible company

Terrible company who treat their leaseholders with contempt This organisation wishes to convert our communal areas within our gated community into a 24 hour car and van rental business operated by enterprise rent a car. Objections have been escalated to Galliard who cannot even be bothered to acknowledge receipt. Avoid these properties at all costs. FYI the responses below requesting us to refer our issues to GEM - please be assured they have been copied from the outset to no avail.

C · 2 May 2024

★★★★★ 1/5

Trustpilot

Very dangerous business they want to create

I live in one of one their complexes in Greenwich. It is a private residential with many towers. And Galliard now wants to explore the private area renting to a third party some of the parking spaces. They want to create a side business with Enterprise allowing them to park in the spaces around the building. Parking Vans, in a community residential area, with families, kids, dogs. Merchandise a private area. This is horrible and seems very disrespectful as well disturbing. We pay our services charges to have a nice are to live, and they want us to accept a business that will bring a lot of unknown people, this is unacceptable and it is dangerous to the community.

Ana · 28 April 2024

★★★★★ 5/5

Google

I recently had the pleasure of working with Zahra at Life residential to find my new home, and I couldn't be more satisfied with the experience. She was totally amazing! She was patient, thorough and made my apartment hunting seamless by going above and beyond. Throughout the entire process, she was extremely responsive, always available to answer questions, and provided valuable insights that helped me make informed decisions. Thank you, Zahra!

Nofisat · 22 September 2024

★★★★★ 5/5

Trustpilot

My completion manager was really helpful

I will be away when my completion will take place. However, my completion manager Constance Qin was quite helpful with arranging my key collection with one of my friends and furniture delivery with concierge. Otherwise my life would be hard and Christmas holiday might have been cancelled. Many thanks again! 😊

Gulsah · 5 December 2022

★★★★★ 5/5

Google

Im really pleased with the service life residential provide. Was looking for a place and within a week they helped us finalise everything. Miriam who assisted went beyond to supporting us through the weekend with application till we …

Izzz · 17 October 2025

★★★★★ 5/5

Google

Jahdel is the best agent that I’ve ever worked with. He’s super friendly, efficient and hardworking. He made the process way easier and quicker than usual. And I could even get responses in the after hours. Appreciated!

XJ · 27 December 2023

★★★★★ 1/5

Trustpilot

Galliard Homes is just a scam selling…

Galliard Homes is just a scam selling properties at very high prices above market value. They ll then install Life Residential their affiliate to scrape the value from the rent and even their management companies to drain landlords . I regret ever doing business with them. Even buying 2 properties from them. Longfellow from Nigeria

Mr · 13 September 2024

★★★★★ 5/5

Google

Nice team and good service. Mr. Jahdel Martin-Clarke is really patient and kind. He helped us to find a good flat in Timber yard and we really appreciate that. He always answers our questions immediately and give good advice.

Zzz · 23 October 2023

★★★★★ 5/5

Google

The whole process of renting was quick and easy. Jahdel was incredibly helpful and super responsive. The flat was very clean when we moved in. Easily the best experience I've had when sorting out a flat to rent.

Scott · 23 October 2023

★★★★★ 1/5

Trustpilot

Stay Away From Galliard at All Costs

Galliard is increasing already high services charges by 40% and planning to increase it further. They charge for items in their budget, which have no connection to the property. When asked about budget items, they don't answer or tell lies, which are easily uncovered. This developer has no shame and people should be aware of their unethical behaviour.

Tim · 27 June 2024

★★★★★ 5/5

Google

Finding a new home can be really stressful, but having the right agent makes such a difference. Jahdel from Life Residential has been amazing throughout the whole process. He was always patient, answered every single question we had, and …

Hongyue · 17 September 2025

★★★★★ 5/5

Google

I have great confidence in the service of LiFE Residential Birmingham. Jahdel is a very good agent. He was very meticulous in helping with follow-up and feedback. The process of booking a house went very smoothly.

Kitty · 23 October 2023

★★★★★ 5/5

Google

Matt Herring really helped me to rent my dream apartment He is an astonishing consultant, cause he always is there to answer my questions and respond quickly👍 During the viewing, move in process, he has always been patient to explain everything single detail to me. The Letting’s Team also assists me with quickly processing files. 🆒 And it’s only taken 8 days form viewing to move in. Thanks to Matt and the letting’s team. If one day I need to rent an apartment again, I would like to come back and reach to Matt again!😊

Yining · 23 October 2022

★★★★★ 5/5

Google

Having been here for years, Timber Yard is a very nice building and our property manager Kelvin Luk has been very helpful. He always replies promptly and solves our maintenance requests very quickly!

Sijia · 16 May 2025

★★★★★ 5/5

Trustpilot

Happy Customer

I had a problem regarding a Combi Microwave which got spoiled and was beyond economical repair. I tried to get a replacement but couldn't find same product with same dimension from any other company. The main distributors of the product will only sell to companies and not individuals, consequently I couldn't replace it. When I contacted The Senior completion Manager, Ms Martine Hamilton and explain the situation to her. She immediately decided to help me and sent an email to the main distributor who has got in touch with me and are willing to sell the Combi Microwave Oven to me. Ms Martine Hamilton always goes above and beyond to help resolve situations and problems when I contact her. If you call and leave her a voicemail, she will return your call. She always looks for solutions at all times.

Biyana · 9 January 2024