Trusted Agent profile · Birmingham
Verified
★★★★★
1,817 reviews across 4 platforms
33 Colmore Row, Birmingham, B3 2BS
Part of John Shepherd, see every office.
John Shepherd's office in Birmingham, at 33 Colmore Row, is rated 4.3 out of 5 across 1,817 reviews on four platforms, including 419 Google reviews rated 3.9.
419
Reviews on Google
This office
1
Reviews on Yell
This office
1,375
Reviews on Trustpilot
Business-wide
22
Reviews on allAgents
Business-wide
Send John Shepherd Birmingham a message.
Purchase, sell, or rent property in Birmingham with John Shepherd. With our deep-rooted knowledge of the area, spanning over 30 years, we are the Midlands' unrivalled experts in assisting landlords and sellers. Our personalised advice is tailored to your unique property needs, ensuring a seamless experience throughout. Our dedicated team is here to seamlessly connect your property with the most qualified buyers and tenants. With our extensive knowledge of the local area, we take pride in showcasing your home or investment property to maximise its appeal.
Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
5/5
GoogleDespite the Covid-19 lockdown and having to work from home, Lily Johnson did a fantastic job of completing the handover from the developer, marketing the property and finding a tenant for me, quicker than I could have hoped for in this climate. Thank you so much!
1/5
TrustpilotDamp damage refund…
Still waiting for my daughter's refund for furniture and other items lost due to damp in one of your lettings.
5/5
TrustpilotRented a flat for 3 years through John…
Rented a flat for 3 years through John Shepherd and Rajak Ali (our property manager) was brilliant.Thoroughly recommend them
5/5
GoogleA mention for Gita, whom has looked after my property interests competently in every way. Nothing is too much trouble and she clearly has her clients best interests at heart, professional through and through. Keep up the good work Gita!
5/5
GoogleJust sold our family house we brought it back in 2011 though john Shephard’s and now sold it through with john shepherd such a good experience with the team harry was so helpful though out the closing of the deal
1/5
GoogleThey have let me son and daughter in law down big time rented them a bad property whilst pregnant with twins and the arrival of twins. now refusing to refund deposit
1/5
GoogleThis agency has mislead us by using false advertisement and information through out the moving in process. To begin they told us the property is managed by the Landlord but later when we have signed the contract only have they managed to …
5/5
GoogleJust secured my first tenancy agreement with John Shepherd, and the staff made every effort to ensure that the process was simple and straightforward. Lily, Drew and Meghan answered my questions and allayed my concerns in a very timely fashion, and I'm pleased with the service I have received.
5/5
TrustpilotI would highly recommend using John…
I would highly recommend using John Shepherd, they have supported me through the process of renting a property and I’m sure that if I purchase a property in future I will try and do it with them, they were fantastic.
4/5
TrustpilotNice apartment
The agents working in the company are friendly and helpful. They answered all the questions i had and provided me with an apartment i love.
5/5
GoogleWe had a visual inspection online with Charlotte ford we told her the problems we have had at 72 prince of Wales lane B14JY and it seems that Charlotte has got in touch with cm buildings about some work that need doing with the property.
5/5
TrustpilotGreat professional service
Great professional service , I met with the agent at a property I was interested in, she was really helpful all the way through the process. Would recommend.
5/5
TrustpilotThe staffs are efficient and responds…
The staffs are efficient and responds to emails almost immediately. Megan Johnson and Drews Swadkins do their so well. I am very satisfy both of them.
1/5
Trustpilotunprofessional members of staff who are…
unprofessional members of staff who are unhelpful! wouldn’t recommend at all
Thank you for your review. If you please can provide us some further details we can look into this review for you. We pride ourselves on customer service so would like to resolve any issues you may have had.Thank youDrew Swadkins | John Shepherd
5/5
TrustpilotThe staff are so friendly and we’re so…
The staff are so friendly and we’re so helpful during the whole process of me moving into my new home. I have recommended them to family and friends.
5/5
GoogleGita Patel has managed our rental property in Birmingham for over five years. She is terrific! We live abroad, but working with her has been as easy as if we lived next door. She deals with any and all issues that may arrive quickly, efficiently and stress free.
5/5
TrustpilotInformative and supportive service provided
Destinee Rowe provided my wife and I the type of information we needed to make a decision around the property we went onto to rent with John Shepherd in Edgbaston. We found Destinee to be friendly, helpful, flexible, patient and not pushy in any way.
5/5
TrustpilotAbsolutely satisfied with John Shepherd service
I’m extremely happy with the service provided by John Shepherd team. They were always reachable and quite prompt in responding to my questions and concerns.
5/5
GoogleHave been extremely pleased with the care and attention from the staff at Birmingham City Centre branch. They are all really helpful whenever we ask advice or have any problems. Had a lot of help from Megan and lily as we moved into our new …
5/5
TrustpilotA successful result
After 3 abortive sales, the fourth transaction finally went through thanks to the perseverance of Shepherd’s sales team. Well done and many thanks.
5/5
TrustpilotI was guided through a very efficient…
I was guided through a very efficient sale by Natasha Watkins at John Shepherd. She was quick to answer any queries I had, and I felt she was a "safe pair of hands".
5/5
TrustpilotVery friendly service
Very friendly service . 100% satisfied . No delays . I'm really happy by signing with John shepherd estate agents
1/5
GoogleWe have been fatally scammed by this "agency". WE DO WARN EVERYONE before proceeding with them, as the problems never arise before signing the contract. It has been an absolute nightmare since barely a year ago decided to move somewhere …
5/5
TrustpilotI deal with Lauren Foster who was been…
I deal with Lauren Foster who was been really great, very responsive to any queries and requests and extremely helpful - couldn't be better!
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