1/5
GoogleTO ANY CURRENT OR FUTURE TENANTS!! BEWARE!! They will try charge you for every speak of dust and every little issue or item they can when you leave! …
Trusted Agent profile · Birmingham
Verified
John Shepherd Birmingham reviews
★★★★★
1,817 reviews across 4 platforms
33 Colmore Row, Birmingham, B3 2BS
Part of John Shepherd, see every office.
John Shepherd's office in Birmingham, at 33 Colmore Row, is rated 4.3 out of 5 across 1,817 reviews on four platforms, including 419 Google reviews rated 3.9.
419
Reviews on Google
This office
1
Reviews on Yell
This office
1,375
Reviews on Trustpilot
Business-wide
22
Reviews on allAgents
Business-wide
Want John Shepherd Birmingham to help?
Send John Shepherd Birmingham a message.
About John Shepherd Birmingham
Purchase, sell, or rent property in Birmingham with John Shepherd. With our deep-rooted knowledge of the area, spanning over 30 years, we are the Midlands' unrivalled experts in assisting landlords and sellers. Our personalised advice is tailored to your unique property needs, ensuring a seamless experience throughout. Our dedicated team is here to seamlessly connect your property with the most qualified buyers and tenants. With our extensive knowledge of the local area, we take pride in showcasing your home or investment property to maximise its appeal.
Reviews
Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
Google5/5
TrustpilotOverall it was a good professional…
Overall it was a good professional service finding a new tenant as soon as the last one vacated. However, the checkout report could have been more thorough and detailed. Otherwise a hassle free service.
1/5
TrustpilotMickey Mouse Estate agents!
The seventh ring of Satans anus has nothing on how terrible this Estate agent is!
5/5
TrustpilotBest Lettings agency I’ve seen in…
Best Lettings agency I’ve seen in years. All staff members were very friendly and helpful. They’ve managed to support us with our move by being touch daily. Highly recommend!
5/5
TrustpilotExceptional service
The service was great although some of the staff were on holiday other staff were fully aware of where things were at and were able to sort eveerything.Senka Alan we’re top notch as always
5/5
TrustpilotLily Johnson - John Sheppard
Lily Johnson - Great representative for John Sheppard, she has been quick to respond to all queries, whilst being polite and professional. This has made the experience enjoyable and i would highly recommend them in the future.
5/5
GoogleI had a very easy and pleasant moving in process with the help of Lily. I had a unique situation where moved out of my old flat early whilst awaiting to find a new one and I was helped a lot during this process to ensure I was moved in as quickly as possible.
5/5
TrustpilotFantastic agency
Fantastic agency. Very professional and nice people to deal with. They provided constant updates and went the extra mile to find potential buyers. Shannon really kept me informed once the sale had been agreed and kept on pushing both sets of solicitors for resolution. I would highly recommend using their services
1/5
GoogleThe biggest scam, went to see a property with them, the house was through an online auction, the guy who was showing the house around told me that i had to put a deposit down which was non-refundable. Avoid them at all cost, and then they expect you to take the mortgage through them
5/5
GoogleI had a very easy and pleasant moving in process with the help of Lily. I had a unique situation where moved out of my old flat early whilst awaiting to find a new one and I was helped a lot during this process to ensure I was moved in as quickly as possible.
1/5
GoogleWe have been treated in a utterly disgusting way by this amateurs . We have arranged a viewing for a property in walsall bloxwich and they have told us that the property got rented out just as we were 5 minutes away . We have made a 50 mile journey . Absolutely disgusting.
5/5
TrustpilotExcellent all round service
The team at John Shepherd have sold several properties for us, most recently under especially challenging circumstances. We have found Tom Cooper and all at John Shepherd to be firmly reliable and professional throughout the whole process and will undoubtedly continue to use their services in the future. Many thanks.
5/5
TrustpilotI rented an apartment with John…
I rented an apartment with John shepherd, lived there for a year and a half and had a very good experience. They are available and fix things in timely manner, I had the pleasure to rent with them.
5/5
TrustpilotExcellent service.
Shannon handled the sale of our property in Knowle, she is very professional and thorough and driven to succeed. Can’t recommend them highly enough.
3/5
TrustpilotInternal communication is no great.
Internal communication is no great.Issues are not followed up properly and feed back to land lord is poor and not consistent.No great help in scrutinising property after tenant leaves.
5/5
TrustpilotKept up to date
We've seen a property for renting and started the application. We've been kept informed with everything and whenever there were questions there was always someone getting back to me.
5/5
GoogleWe have been contacting Maggie and Emily in the Birmingham office, they are very friendly and approachable. The sale is in process, but a bit slow at the moment, hopefully, we can hear some updates from the vendor soon. The team has also been helping us getting updates from the vendor.
5/5
TrustpilotBravo to the team they have good…
Bravo to the team they have good customer service
5/5
TrustpilotAmazing from start to finish!
Amazing from start to finish. We had a great experience when purchasing our property with JS. Natasha W was fantastic throughout and always willing to go that extra mile.
5/5
GoogleI have been dealing mainly with Lily over the last few weeks regarding my flat tenancy, and she has been really helpful and efficient. I have been renting through John Shepherd for a couple of years and have found all the staff to be professional and very prompt at responding to queries. Thanks!
1/5
GoogleA tenants perspective - from a year at a flat in Harborne, Birmingham. Slow to reply to emails. Passive aggressive during correspondence. Unhelpful and …
5/5
TrustpilotCan’t fault Drew
Can’t fault Drew at all to be fair. Nice bloke, consistently kept in touch, wasn’t pushy; very friendly and genuinely helpful. Was good following the move in as well and has so far stayed in touch which I rate highly. Would recommend.
5/5
TrustpilotShe is responsive, understanding, and above all professional.
Lily Johnson persuaded us to come back to John Shepherd after we had switched away. She recognised the issues we had and managed it so that it worked for us. She is responsive, understanding, and above all professional. We are very pleased we moved back
5/5
TrustpilotGreat service by property manager Lauren
Can’t fault the work of my dedicated property manager Lauren. She was effective and diligent with the job, ensuring I was kept in the loop regarding any issues that arose.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Want John Shepherd Birmingham to help?
Send John Shepherd Birmingham a message.
