Trusted Agent profile · Birmingham
Verified
★★★★★
1,817 reviews across 4 platforms
33 Colmore Row, Birmingham, B3 2BS
Part of John Shepherd, see every office.
John Shepherd's office in Birmingham, at 33 Colmore Row, is rated 4.3 out of 5 across 1,817 reviews on four platforms, including 419 Google reviews rated 3.9.
419
Reviews on Google
This office
1
Reviews on Yell
This office
1,375
Reviews on Trustpilot
Business-wide
22
Reviews on allAgents
Business-wide
Send John Shepherd Birmingham a message.
Purchase, sell, or rent property in Birmingham with John Shepherd. With our deep-rooted knowledge of the area, spanning over 30 years, we are the Midlands' unrivalled experts in assisting landlords and sellers. Our personalised advice is tailored to your unique property needs, ensuring a seamless experience throughout. Our dedicated team is here to seamlessly connect your property with the most qualified buyers and tenants. With our extensive knowledge of the local area, we take pride in showcasing your home or investment property to maximise its appeal.
Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
5/5
GoogleGreat letting agency. I can't praise this team enough. They keep up top date with letting me know what's going on in my properties, send me the required HMRC paperwork on time and are thoroughly nice people to deal with.....a real 5* company for once :-)
5/5
GoogleTom, lettings assistant has been very helpful and responsive. Pleased to have JS manage my flat.
5/5
TrustpilotI have been very happy with every…
I have been very happy with every aspect of my experience with the staff at John Shepherd, from the management of my property to its eventual sale. Communication has been excellent and nothing has ever been too much trouble. Thank you so much: I heartily recommend.
5/5
GoogleRecently moved to Birmingham due to a job offer. Was very last minute but determined to get a place sorted and I could feel that same determination with Megan Johnson and Dru the agents that helped me. …
1/5
GoogleEdit again. For those also having difficulty it is worth noting that there is an ongoing case being built against them by other tenants in the same boat via local government. Contact your MP! I hope you do not read this too late. …
5/5
TrustpilotVery pleased with their service
John Shepherd was an amazing choice, everything went well despite the lockdown, the lettings agents were very helpful and supportive from the start, we are happy with their service.
Thank you for your kind words, it was a pleasure to able to assist you. We hope to hear from you in the future.
4/5
TrustpilotHad a nice experience with john…
Had a nice experience with john shepherd, was moved in within two weeks with the help of Brendan from cannock. Made us feel at ease. Could recommend them enough!
Thank you for your kind words, it was a pleasure to able to assist you. We hope to hear from you in the future.
5/5
TrustpilotA real 5* letting agency for once
Great letting agency. I can't praise this team enough. They keep up top date with letting me know what's going on in my properties, send me the required HMRC paperwork on time and are thoroughly nice people to deal with.....a real 5* company for once :-)
5/5
TrustpilotExcellent and efficient service from…
Excellent and efficient service from Sophie Ortiz and the John shepherd team in the Birmingham office, very helpful, kept me up to date through the whole sale process, Thanks,
Thank you for your kind words, it was a pleasure to able to assist you. We hope to hear from you in the future.
5/5
TrustpilotGreat Experience
Great experience from them throughout the letting process, and especially my property manager Rajak Ali has also helped me, always quick to reply back and sorted lot of things. Would highly recommend them.
5/5
GoogleGreat efficient service offered. Special thanks to Lily for always providing quick service and turnaround on responses.
5/5
TrustpilotThe team at John shephard were very …
The team at John shephard were very helpful and patient. As my computer skills are poor at best.. Nice people to deal with, many thanks to u guys.
Thank you for your kind words, it was a pleasure to able to assist you. We hope to hear from you in the future.
5/5
GoogleI dealt with Lily and Megan, both very helpful. The whole process went smoothly
1/5
TrustpilotA Joke!
Incompetent, unprofessional, pathetic - they are a joke!
5/5
TrustpilotLily Johnson, a very good Operations Support Manager
Lily Johnson - MARLA, Operations Support Manager, is friendly, helpful, responsive and has been providing the best landlord services. It is a pleasure to work with her and I hope everything keeps running smooth in the future.
5/5
TrustpilotThe team at John Shepherd Collection
The team at John Shepherd Collection, led by Harry Moore and supported by Jack Richardson, provided an excellent service selling our house. Although there were a few bumps along the road they were sorted out very quickly. On the whole the process went very smoothly. Highly recommended!
5/5
GoogleA very efficient and professional process, my agent Lily was excellent. No hidden letting fees.
5/5
TrustpilotI went 3 years overseas and during all…
I went 3 years overseas and during all this time John Shepherd Team did at brilliant job. Always taking care of everything and doing above and beyond what you could except. The best thing I ever did on property management. The added value is fantastic. If you want problem free is where you need to go. Love it.
5/5
TrustpilotEvery member of the team was kind and…
Every member of the team was kind and professional. They made the whole renting process less tedious and fast.
5/5
TrustpilotReally good customer service from start…
Really good customer service from start to finish. Rickie who dealt with my queries and lease of property especially. Rickie understood my circumstances and went above and beyond to help me to secure my flat rental. When collecting keys he was professional and helpful and made sure things ran smoothly and kept in contact through the process.
5/5
GoogleLily was/is brilliant. Made what could be a painful process really smooth.
5/5
TrustpilotEffectiveness of the agency
I enjoyed the effectiveness of the communication channels available and the constant support I got from my consultant during the process of securing my accommodation. I have already recommended John Shepherd to many friends out of my own volition.
5/5
TrustpilotI had a viewing with Lauren and she was…
I had a viewing with Lauren and she was just fantastic. So full of knowledge and able to answer all the queries I had about the property. She made the whole viewing experience so easy and enjoyable. Lovely polite girl and I’d hope to have her again for another viewing. Couldn’t recommend her enough, brilliant service!
1/5
GoogleAvoid this company. Charging nonsense cleaning fee when ending the tenancy
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