Trusted Agent profile · Birmingham
Verified
★★★★★
1,817 reviews across 4 platforms
33 Colmore Row, Birmingham, B3 2BS
Part of John Shepherd, see every office.
John Shepherd's office in Birmingham, at 33 Colmore Row, is rated 4.3 out of 5 across 1,817 reviews on four platforms, including 419 Google reviews rated 3.9.
419
Reviews on Google
This office
1
Reviews on Yell
This office
1,375
Reviews on Trustpilot
Business-wide
22
Reviews on allAgents
Business-wide
Send John Shepherd Birmingham a message.
Purchase, sell, or rent property in Birmingham with John Shepherd. With our deep-rooted knowledge of the area, spanning over 30 years, we are the Midlands' unrivalled experts in assisting landlords and sellers. Our personalised advice is tailored to your unique property needs, ensuring a seamless experience throughout. Our dedicated team is here to seamlessly connect your property with the most qualified buyers and tenants. With our extensive knowledge of the local area, we take pride in showcasing your home or investment property to maximise its appeal.
Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
5/5
TrustpilotWe were looked after by faye at the…
We were looked after by faye at the cannock branch.from the time we met till signing for the keys her service was excellent.she was helpful,kind,compassionate and helped us through all the steps.what an asset she is for the company.the staff at this branch are a great team,and i would recommend them.miss sallyanne law.
5/5
TrustpilotExcellent communication
Excellent communication with Amy and Ellie. Great advice and recommendations during our purchase process.
5/5
GoogleGreat experience. Understanding, hard-working with knowledgeable and friendly staff. For my money, the best estate agent in Birmingham bar none. Lily and Drew were fantastic.
1/5
TrustpilotCorporate black hole
I tried to do business with them as a landlord. Emailed their lettings department giving my details. Never heard back. Gave up. Presume they have all the business they need.
5/5
GoogleLily Johnson has been nothing but professional and very helpful especially during lockdown, I couldn't recommend them any more!
5/5
TrustpilotThe service was superb everything was…
The service was superb everything was handled professionally and the reception was very good. The house was well presented with some treats which was wonderful though the family does not consume alcohol but the intentions were good. Thank you very much. We can work with you again
5/5
TrustpilotLily
Lily has been exceptional sourcing reliable tenants and providing ongoing support as we look at other potential investment properties.
5/5
TrustpilotI had a very pleasant experience…
I had a very pleasant experience dealing with John shepher agent Megan. Was very helpful and approachable. Went extra mile to show us the properties for the time i requested due to work schedules. Recommend highly.
Thank you for your kind words, it was a pleasure to able to assist you. We hope to hear from you in the future.
5/5
TrustpilotFantastic experience..
We've had a fantastic experience using the John Shepherd to move a house. Professional and prompt Service throughout. Sana Shaikh dealt with us throughout the process , all questions and queries were answered quickly and we were successful in obtaining the property.
1/5
TrustpilotIncompetenr
These guys are uncontactable. They are not available for urgent repairs. I have contacted them 4 times. Never use them.
5/5
GoogleVery professional and helpful! Drew is a fantastic agent! He was really helpful even when I called him 5 times a day. Highly recommend!
5/5
GoogleI had a great time dealing with John Shepherd's Birmingham Branch. Thanks to Drew, Lily, Emma and especially Debbie for making check out painless!!
3/5
TrustpilotRepairs that were highlighted befor my…
Repairs that were highlighted before my tenancy started were not completed before I moved in. This is still ongoing over 3 wks into my tenancy. Had to report the same repair several times via the website instead of it being passed to the relevant contractor for completion.
5/5
GoogleThe team throughout (especially Charlotte) my tenancy were fantastic and really supportive. Best letting agents I've ever used
5/5
TrustpilotGreat experience!
I’ve been speaking with Natasha at Land, New Homes, and Collection looking to start my property search and found Tash to be very knowledgeable and informative on the market at present. We are at the very early stages of looking for a property and will already choose John Shepherd moving forward. Very impressed
1/5
GoogleThis is probably the worst letting agency I have ever used in my life. I have been renting for nearly 7 years in the UK and I definitely had the worst possible experience. The staff is extremely unhelpful, arrogant and ridiculously rude. I …
2/5
GoogleWe had no problem with John Shepherd whilst living in the property, despite a main light being broken and the dirty oven on arrival. However, the problems started when we were moving out. Not only they tried to charge us money for removing …
5/5
GoogleRenting a flat with them as our letting agents. Have sorted all problems swiftly, dealt with Lily who has been great.
5/5
GoogleJohn Shepherd were stellar partners in helping me get my flat rented out immediately after completion. I was advised to go with them for the close personal attention they would be able to provide. As it happened, the flat was only on the …
5/5
TrustpilotWere really helpful during the whole…
Were really helpful during the whole purchase transaction - keeping things moving and keeping me informed
1/5
TrustpilotWorst letting agent ever
Worst letting agent ever, utterly unprofessional, avoid at all cost!
5/5
GoogleAfter 4 years renting in the UK, I can definitely say that Megan Johnson's help in particular has been outstanding, kind, helpful always available help us to find a perfect flat. My advice to all the agencies out there you need more people like Megan - Romina - Theo
5/5
TrustpilotCaitlin MacDonald has been brilliant
Caitlin MacDonald has been brilliant - so helpful and ‘on it’. I have been really impressed with all the service I have received. Thank you so much!!!
1/5
GoogleRented a property in Harborne for one and a half years. Overall I have to encourage people to avoid John Shepherd. The general state of the property we rented before and during our tenancy was extremely poor. Windows leaked, shower leaked. …
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