Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotVery helpful and professional
Very helpful and professional. Accommodated all our requestes to the best of their intentions and helped us close a sale with their clients. Gurdev and Harry are worth mentioning as they were a great help in our buying process. Highly recommended estate agents.
Mo · 25 February 2021
★★★★★ 4/5
TrustpilotOverall Good
Overall, I find the company to be good.Issue' are dealt with reasonably quickly.The only problem is I have to chase them for updates.
RAYMOND · 31 July 2023
★★★★★ 5/5
GoogleI rented my flat through John Shepherd and they have been very professional during the 4 years I have been living there. I had a few maintenance problems in my property and they always provided a fast solution. I recently have ended my …
Alba · 8 October 2020
★★★★★ 5/5
GoogleI have been renting a flat with John Shepherd for the last two years and have had nothing but positive experiences. Any issues with the flat have been dealt with as soon as I've reported them and everyone I've spoken to has been …
Bethany · 8 October 2020
★★★★★ 5/5
GoogleWe recently used John Shepherd to let our apartment in the city centre during covid lockdown. We dealt exclusively with Lily Johnson and throughout the whole process she was a pleasure to work with. Not only did she find us a tenant quickly …
Humph · 8 October 2020
★★★★★ 5/5
TrustpilotGreat estate agent!
Brilliant! Grace, Shannon and Jordan we’re extremely professional, friendly and helpful in all the queries I had. They assisted me through the purchase in which I cannot recommend them highly enough. Thank you!
Conor · 18 August 2022
★★★★★ 5/5
GoogleLily has always been professional and very helpful in helping with my enquiries. Really easy to work with and excellent communication. If you are looking for an estate agent that cares every step of the way then I highly recommend John Shepherd.
Kumi · 16 March 2021
★★★★★ 1/5
GoogleREPOSTING AS THEY REMOVED MY PREVIOUS REVIEW
AVOID THIS COMPANY! - AVOID 17 CITY HEIGHTS 85 OLD SNOW HILL …
Jemima · 8 October 2023
★★★★★ 5/5
GoogleThanks for your support Emilie! You’ve been professional in helping with getting started with one of the biggest purchases I’ve had to make to date! By far the best estate agent I’ve dealt with. Good quality service and prompt response.PositiveResponsiveness, Professionalism
Sonia · 26 May 2021
★★★★★ 5/5
TrustpilotFantastic service
Fantastic service. Quick turnaround on everything for this rental. Highly recommend
McDonald · 1 December 2020
Agent replied · 5 April 2024
Thank you for your kind words, it was a pleasure to able to assist you. We hope to hear from you in the future.
★★★★★ 5/5
TrustpilotAn excellent letting agency
An excellent letting agency. I have been dealing with Lily Johnson who is very professional and works hard to make things as easy for the landlord as possible.
Mr · 7 February 2023
★★★★★ 5/5
GoogleGita has managed my properties for several years now and has always looked after our interests really well. She liaises between me, the tenants and contractors to ensure that the properties are well looked after and we are all as happy as we can be.
Pete · 16 March 2020
★★★★★ 5/5
TrustpilotWe have used John Shepherd for 15…
We have used John Shepherd for 15 years.We have bought, sold and rented with them.I think that says it all.
Glynis · 21 September 2023
★★★★★ 5/5
GoogleHad a great experience viewing an apartment with Maggie. She was polite, courteous, knowledgable of the area and actually sold the benefits of the property (as opposed to a lot of agents who just tell you what room you're standing in (I …
Marc · 8 October 2020
★★★★★ 5/5
TrustpilotExcellent service
I appreciate Megan’s provided excellent service with me even thought I am not success to rent the house due my personal reason. I would no hesitate to recommend to others. Thank you so much.
Tsang · 30 May 2022
★★★★★ 1/5
allAgentsMisleading information on
An awful experience.
Lots of misinformation both on website regarding the properties to let &
inaccurate pictures. Once viewed misleading information about the property.
In my opinion, avoid at all cost.
Rob · 4 October 2022
★★★★★ 1/5
allAgents"Misleading information on..."
An awful experience.
Lots of misinformation both on website regarding the properties to let &
inaccurate pictures. Once viewed misleading information about the property.
In my opinion, avoid at all cost.
Rob · 4 October 2022
★★★★★ 5/5
TrustpilotJust moved into my new house
Just moved into my new house. John shepherd agents are professional. Especially Mr Westwood, Rickie. He helped me a lot. He answered my questions super fast and polite. Totally recommend this agent!
Vince · 22 August 2022
★★★★★ 5/5
TrustpilotExcellent Service
Excellent Service! I recently used John Shepherd to market my property. I found them to be professional and efficient with the sale completing after only 6 weeks. I would definitely use them again.
Michelle · 1 July 2022
★★★★★ 3/5
TrustpilotQuick response usually to emails…
Quick response usually to emails however I do feel that contractors used to supply quotes for jobs are expensive to the extreme
Mrs · 19 July 2023
★★★★★ 5/5
TrustpilotRental Inspection
The agent who conducted the house visit was very timely and efficient with the inspection. We have always received excellent service from John Shepherd.
Tasneem · 19 May 2023
★★★★★ 5/5
TrustpilotExcellent customer service by
Excellent customer service by christina williams. Will recommend John Shepherd.
Shafiq · 16 October 2020
Agent replied · 5 April 2024
Thank you so much for your kind words, it is great to hear you had a good experience with John Shepherd.Here to help in the future.
★★★★★ 4/5
GoogleLily Johnson helped me when I was moving out of the property which was let by John Shepherd. Due to complications involving timescales, Lily and myself worked together to come up with a solution which would benefit all parties. She was …
Raj · 8 October 2020
★★★★★ 5/5
GoogleJMP Services- Gas and plumbing. I’ve been dealing with this customer for many years now, looking after the plumbing requirements at some of the properties in Leicester. I primarily deal with Gita Patel who is very proactive - she keeps me …
John · 8 October 2020
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.