John Shepherd Birmingham reviews

★★★★★ 5/5

Google

Thanks for your support Emilie! You’ve been professional in helping with getting started with one of the biggest purchases I’ve had to make to date! By far the best estate agent I’ve dealt with. Good quality service and prompt response.

Sonia · 16 March 2021

★★★★★ 5/5

Trustpilot

Professional team, start

A great team who are professional, reply back quickly and answer phone calls. As a landlord I couldn't ask for more

Bruce · 18 July 2023

★★★★★ 5/5

Google

I had a positive experience using John Shepherd. Megan helped me greatly throughout the process and remained easy to contact and always willing to help in a timely manner. Debbie also was extremely easy to contact and very helpful. Overall a good experience!

Jaden · 2 April 2020

★★★★★ 5/5

Trustpilot

Lauren wood has been extremely helpful…

Lauren wood has been extremely helpful with dealing with my situation with my landlord and has gave us lots of useful advice

Louise · 9 June 2023

★★★★★ 5/5

Google

I have known Debbie for almost ten years and would have no hesitation in recommending her. Throughout this time she has been consistent, dynamic and a pleasure to deal with. Furthermore she is extremely capable and has always displayed a …

John · 8 October 2020

★★★★★ 5/5

Google

My experience at John Shepherd was absolutely amazing. My agent Lily from the John Shepherd branch in Birmingham on Colmore row, handled my move with such grace and efficiency that I honestly do not know how the process would’ve progressed …

KKap · 8 October 2020

★★★★★ 5/5

Google

We are relocating from Birmingham due to professional commitments and i thought there is not a better moment than this to express how happy we are with the professionalism and support we had received from Charlotte as tenants, living in …

Maria · 8 October 2020

★★★★★ 5/5

Google

My property has been overseen by other property managers before Gita Patel became my property manager, and she is by far the best so far. Really pleased with Gita Patel's service as my property manager. …

Hasina · 8 October 2021

★★★★★ 5/5

Trustpilot

The process of getting an apartment was…

The process of getting an apartment was Smith and less stressful. Quick decision and apartment is great The documentation process wasn't stressful

Mr · 22 May 2023

★★★★★ 4/5

Trustpilot

very good for choosing this tenancy and…

very good for choosing this tenancy and always reply for concern.

Chu · 12 February 2024

★★★★★ 1/5

Google

Very disappointing customer service. We rented a flat in a centre of Birmingham - quite expensive to be honest and the quality of the service we have received from John Shepherd was very poor, especially when we needed help with a few …

Mateja · 8 October 2019

★★★★★ 5/5

Trustpilot

Would recommend this estate agent with…

Would recommend this estate agent with confidence knowing Adrian and Sam will do all they can to make the sale go as smoothly as possible...They are both friendly and will always go the extra mile to help and advise...

Royston · 10 January 2021

★★★★★ 4/5

Google

I had amazing service from Lily Recently, on helping me find my new apartment! With such a big move from London to Birmingham I needed a safe city location with good transportation services! Can’t wait to officially move it! …

MichelleOnline · 8 October 2020

★★★★★ 5/5

Trustpilot

My property has been managed really…

My property has been managed really well by Lauren. The actions are swift and direct with good outcomes and the feed back is very good. Thanks

Anwar · 19 December 2022

★★★★★ 5/5

Trustpilot

They were very helpful

They were very accommodating to my questions and helpful with my concerns during referencing and document process 👍

Miss · 20 August 2023

★★★★★ 5/5

Trustpilot

Excellent service

The reception and service provided was quite exceptional. Sufficient information about the property was provided.

Giddings · 26 October 2023

★★★★★ 5/5

Google

Lily at the Birmingham colmore road branch was amazing! She was always quick with a response and made the application process as easy as she could! would definitely recommended to anyone looking in Birmingham to use herself and John shepherds services!

Wade · 16 March 2020

★★★★★ 5/5

Google

Gita Patel has managed the house I have rented for the last two years, she is terrific , she resolves any issue as soon as possible and her response is always quick and she has always provided us with amazing service.

Sally · 16 March 2020

★★★★★ 5/5

Trustpilot

Simple and efficient process and w…

Simple and efficient process and w actually got bids up to £50K over yhe asking price!

Michael · 21 September 2023

★★★★★ 5/5

Trustpilot

The team at the Four Oaks office are on…

The team at the Four Oaks office are on the case,I have every confidence in them.

Mr · 20 September 2023

★★★★★ 5/5

Google

SGT Electrical have carried out electrical repairs to properties looked after by John Shepherd for 15 years now and during that time we have developed an excellent working relationship with Debbie and her property management team at John …

S.G.T · 8 October 2020

★★★★★ 5/5

Google

We rent a flat and we had such a lovely and professional support from Lily and Drew. They were fantastic, helped us in many issues with patience and "putting themselves in our place". Many, many thanks for these special agents Lily and Drew.

Hideko · 16 March 2019

★★★★★ 5/5

Trustpilot

The experience went smoothly

The experience went smoothly, John Shepherd supported my wishes which helped me a lot with my move.

Seckin · 16 August 2023

★★★★★ 5/5

Trustpilot

Quick service

Quick service, sourced tenant very quickly and completed all the relevant checks etc. communication through out the process excellent L.

Gregson · 22 May 2023