Trusted Agent profile · Birmingham

James Laurence Sales and Lettings Birmingham reviews

4.5

★★★★★ Excellent

198 reviews across 3 platforms

5 Chad Square, Birmingham, B15 3TQ

Part of James Laurence Sales and Lettings, see every office.

James Laurence Sales and Lettings's office in Birmingham, at 5 Chad Square, is rated 4.5 out of 5 across 198 reviews on three platforms, including 127 Google reviews rated 4.6.

Google logo

4.6 / 5

127

Reviews on Google

This office

Facebook logo

3.7 / 5

3

Reviews on Facebook

This office

Trustpilot logo

68

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Birmingham office, from every platform, shown as written. First names only.

5/5

Google

After aborted efforts with a couple of local agents, and interviews with several others, I decided to go with James Lawrence. Mattias Tench looked after us. I felt James Lawrence knew the market and were familiar with our apartment block. Mattias interviewed prospective tenants for the apartment we were seeking to let. I took his advice on the people he thought suitable. Mattias got it so right. He found the perfect tenants for which I am so grateful. He could not have done better than that. And I know that I can always contact him should I need advice

Terry · 12 June 2020

Agent replied · 11 June 2024

Thanks Terry!

5/5

Google

I was very impressed with everyone at James Laurence. Dean Coleman, Andy McHugo and Athina Morse were all so helpful. Everyone far exceeded my expectations and I was so grateful for all their help.

Andrew · 13 June 2019

Agent replied · 11 June 2024

Thanks Andrew, glad we could provide exactly what we set out to do

5/5

Google

Just recently engaged in James Laurence services for a market appraisal. Extremely knowledgeable and they were spot on with the value I wanted to achieve. I will be using there services once we’re in position to move forward. Thanks for your help so far, Henry.

Jasvinder · 16 April 2024

Agent replied · 9 June 2024

Thank you for the kind feedback!

5/5

Google

Pleased from the start - Sophie and Sam have shown attention to detail from the start; proven they really care about our case; and been with us every step of the way through selling our property. Sophie and Sam can always answer our …

Project · 16 April 2024

Agent replied · 11 June 2024

Thank you for your kind review!

5/5

Google

We had a positive experience selling our flat with Lee, Sophie and Athina at James Laurence. The team had put our property on the market, generated five viewings and four offers within 10 days. Lee and Sophie demonstrated knowledged and insight about the area, communicated well and worked quickly to secure the offer. Athina worked tirelessly in progressing the sale and offered helpful suggestions to speed things along. We would recommend James Laurence to owners looking to sell.

Karen · 13 June 2019

Agent replied · 11 June 2024

Excellent to hear Karen, thank you for taking the time to make this review.

5/5

Google

I had a great experience with Charlotte who assisted my flatmate and I with securing our new apartment. She responded promptly to all our enquires and was always available if we needed any help. Highly impressed with Charlotte and James Laurence.

Zina · 16 April 2024

Agent replied · 11 June 2024

Thank you, Zina!

5/5

Google

Sold our house really quickly. Professional, efficient and worked hard to get the sale. Would highly recommend.

Rachael · 16 April 2025

Agent replied · 25 August 2024

Thank you, Rachael!

5/5

Google

Swift, professional and reliable. Emily Burgess Owen was particularly efficient and helpful in securing a new rental for me. Thanks!PositiveResponsiveness, Quality, Professionalism

Shamim · 12 June 2021

Agent replied · 11 June 2024

Thanks Shamin, that's great to hear

5/5

Google

My husband and I always like to go with James Laurence. What we most appreciate is the professionalism, communication and simplicity of renting through them. Kelly M was so helpful and got us a quick turn around on an apartment and she couldn’t have done more for us. I recommend JL ahead of their competitors in the Birmingham area all day every day.

Eliza · 12 June 2022

Agent replied · 11 June 2024

Thanks Eliza!

5/5

Google

I would highly recommend Matt and all the team at James Laurence. They offer a great professional service and will always go above and beyond

Paul · 12 June 2020

Agent replied · 11 June 2024

Thanks Paul!

5/5

Google

We have recently moved in a house through James Laurence Sales and Letting Edgbaston. I would like to appreciate the services of Mattias Tench. We had a very short window before Christmas to move in and with his extremely professional and efficient actions, Mattias made it possible for us. Thank you Mattias and thank you James Laurence.

Raheel · 12 June 2020

5/5

Google

Would definitely recommend using James Laurence when looking for a house. Athina was very helpful trying to find a house that matched our requirements

Rob · 12 June 2020

Agent replied · 11 June 2024

Thanks for the kind words Rob, we do pride ourselves on helping buyers find what they want.

5/5

Google

Athina Morse went above and beyond the call of estate agent duty to make our sale happen. We would not hesitate to use her services again.

Jack · 13 June 2019

Agent replied · 11 June 2024

Thanks Jack

5/5

Google

Great service from their city centre office, especially Kelly Magee who was excellent.PositiveResponsiveness

Ben · 12 June 2022

Agent replied · 11 June 2024

Thanks Ben!

5/5

Google

I did my research when picking a letting agent to rent out a flat. Dealt with Emily and Reece. Great service throughout and highly recommend. Not your usual rogue agent, where they will rent a place out to pretty much anyone, so that they receive a commission. Prospective tenants scrutinised and best suited recommended. Trusted business 👍🏾

Yogi · 13 June 2019

5/5

Google

Mattias is a great guy and james laurence they offer fantastic services ..i recomand them 100% Thank you for this lovely house

Lucian · 12 June 2020

Agent replied · 11 June 2024

Thanks Lucian!

4/5

Google

Thank you to Reece, Emily and Athina for helping me stay sane - oh and also purchasing a property. Professional and courteous.

Simon · 13 June 2019

Agent replied · 11 June 2024

Thanks Simon, we look forward to continue to work with you

5/5

Google

It's quite a task hunting for a property to rent in a new city. But thanks to James Laurence the entire process has been extremely smooth for me. I would specifically mention my agent, Mr Matt Tench. He is extremely helpful and efficient. Right from viewing the property to my paperwork, everything was handled really well by him. I will strongly recommend him and JL to others.

Madhulipi · 12 June 2020

Agent replied · 11 June 2024

Thanks Madhulipi!

5/5

Google

Professional and prompt to respond. Dealt with Reece Parkinson and would recommend for purchases.

Chase · 12 June 2021

Agent replied · 11 June 2024

great thanks, hope you enjoy your new home

5/5

Google

Henry was personable and professional, a pleasure to deal with.

Laura · 12 June 2021

Agent replied · 11 June 2024

Thanks Mike, really appreciate your feedback

5/5

Google

Very friendly and professional! Also very quick with enquiries. P.S. I would like to personally thank Mattis Trench who handled all my application and informed me what to do step by step. Also he was extremely patient with me eventhough my english isn't my main language.

Pongtai · 12 June 2020

5/5

Google

Emily is a helpful agent all the way through a process of finding new tenants

Iqbal · 13 June 2019

Agent replied · 11 June 2024

Thanks Mr Khan, looking forward to working together in 2019

5/5

Google

Had a fantastic experience with James Laurence Estate agents throughout the purchase of my new property. The Edgbaston team are simply great. Reece in particular, handled everything for me, kept me up to date and informed, basically nothing was too much trouble. I found everyone in the office unbelievably helpful, from telephone advice to arranging convenient visits. Keep up the good work guys!

Helen · 13 June 2019

Agent replied · 11 June 2024

Thanks Helen for the feedback, enjoy your new home

5/5

Google

I have recently sold a flat through James Laurence. They provide an online portal for sellers to monitor viewings and offers from potential buyers which is very convenient. Really great experience with the team. Henry and Sam have all been …

Jill · 16 April 2023

Agent replied · 16 April 2026

Thank you for your kind review! We thoroughly enjoyed working with you during the transaction.

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