James Laurence Sales and Lettings Birmingham reviews

★★★★★ 5/5

Google

I have recently moved in a rented property through James Laurence. I would like to make a very specific mention about Matt Tench who was an extremely professional and efficient person. He handled my requests with utmost poise and respect and stood to his commitment of getting everything ready by the agreed date. What I liked about his positive attitude is that he showed great patience and excellent response time when dealing with me and my family. I wish him good luck and would strongly recommend him and James Laurence to others.

Burzine · 12 June 2020

★★★★★ 5/5

Google

Andy came through for us during the covid shenanigans in spectacular fashion! He managed to sell our property when many sales were falling through and he also broke the ceiling price in the process. Cannot recommend these great guys highly enough! Thanks for everythingPositiveResponsiveness, Quality, Professionalism, Value

David · 12 June 2020

★★★★★ 5/5

Google

I deal with charlie at james Laurence and as a tenant i feel this is the best experience of my life dealing with estate agents. She is super efficient , friendly and resolve issues quickly. Five star for her.PositiveResponsiveness, Quality, Professionalism

Waqas · 26 August 2021

★★★★★ 5/5

Google

Excellent service and attention from Andy McHugo in selling a house and buying an apartment. In particular, Andy had to be and was very diligent and persistent in completing the sale. He kept us informed at all times and was very pleasant to deal with.

Richard · 12 June 2020

★★★★★ 5/5

Google

Sam and Henry have done an excellent job at helping me

Ana · 16 April 2024

★★★★★ 5/5

Google

Just purchased a property through JLSL and the support was much appreciated, Athena kept things moving throughout (when minor issues arose) and we were very happy with their outcome. Many thanks

Rob · 13 June 2019

★★★★★ 1/5

Google

It's unfortunate that it took me 6 calls and almost 3 weeks to arrange a viewing. Everytime I was told that they will call me after speaking to the tenants to let me in but never got a call back. Every time I had to remind them. And when I arrived for the viewing it was very disappointing to be told the keys they had were not working on the lock and they will rearrange the viewing. A day off work wasted. I could have accepted it but then again no follow up call for rearranging the viewing and I feel that in 4th week I am back to square one.

Usman · 13 June 2018

★★★★★ 5/5

Google

I have had an excellent experience with James Laurence Sales and Lettings since I rented a property in Edgbaston through them, more than 12 months ago. Every aspect of the letting has been dealt by them with tremendous professionalism and integrity. Communication is the cornerstone of any good partnership and relevant communication and information is provided by this company adequately. I have had an especially great experience with Senior Property Manager, Sarah Hall. Her thorough and comprehensive approach along with her integrity and willingness to help, has left me impressed. I have been letting through various agents for an extensive period of time, and the extremely professional and outstanding service provided by Sarah has exceeded my expectations; which is definitely beyond what most other property consultants provide. I hope to have a long alliance with them, because it is rare to find people like Sarah, who are not only thorough professionals, but also very good human beings. I would thoroughly and strongly recommend James Laurence Sales and Lettings to anybody looking for a property in Birmingham.

Dr · 13 June 2018

★★★★★ 5/5

Google

James Laurence are very good agents and have been excellent to deal with especially at this very tough time. Sarah (Hall) has been really easy to liaise with, very helpful and full of excellent advice. Thank you.

Séamus · 24 November 2021

★★★★★ 4/5

Google

Just sold my parents flat through JL. Athina's service is friendly, proactive and highly responsive. I'd have no hesitation using them again and highly recommend Athina's approach and customer service.

Mark · 13 June 2019

★★★★★ 5/5

Google

Andy and Jeevan handled my sale professionally from start to finish and kept me fully informed throughout. They clearly know the market and I would not hesitate in recommending James LaurencePositiveResponsiveness, Professionalism

Nick · 12 June 2022

★★★★★ 5/5

Google

James Laurence are very good agents and have been excellent to deal with especially at this very tough time. Sarah (Hall) has been really easy to liaise with, very helpful and full of excellent advice. Thank you.

Seamus · 12 June 2021

★★★★★ 5/5

Google

The best agency in Edgbaston they cover all the area of town with the best properties available. Athina she is such a star she is so expert,so friendly and helpful. It was a pleasure to work with them highly recommended. Farzsd and Leanne

Farzad · 13 June 2019

★★★★★ 5/5

Google

Excellent service from Athina, Andy and Reece. Very helpful and considerate of my lack of mobility. Good presentation of my home on the website. I would recommend James Laurence to anyone wishing to sell or buy a property.

Anne · 12 June 2020

★★★★★ 1/5

Google

not professional, 20 days after checkout date, they have not initiated the deposit return. Although having done the cleaning, they still deducted £250 without sending any evidences

Zhiling · 12 June 2022

★★★★★ 5/5

Google

The team were fantastic helping me let out my property and finding tenants and went above and beyond to help the sale go through at the end.

Liz · 12 June 2021

★★★★★ 5/5

Google

Great customer service my Mattias Tench , was very helpful sorting out my tenancy , would recommend James Laurence to anybody who wants to rent . 10 out of 10

Vincent · 12 June 2020

★★★★★ 5/5

Google

Currently purchasing a property through James Laurence. Could not recommend them enough - Reece has from Initial contact though to viewings and negotiations been fantastic - nothing has been too much trouble and he has kept us updated throughout the purchase. Having used several estate agents over the years would definitely use them as preferred agent in the future. Kate

Katy · 12 June 2020

★★★★★ 5/5

Google

As a student it is quite hard to find a private property for rent but James Laurence went above and beyond to provide me with my dream apartment! I would especially like to highlight my agent Mattias Tench who was absolutely lovely and made the paperwork process very fast and efficient. Would use their services again in the future.

Adeele · 12 June 2020

★★★★★ 5/5

Google

Excellent experience with James Laurence Sales team in Edgbaston. Friendly, professional and diligent team really help get the deal done ahead of schedule.

Serge · 12 June 2020

★★★★★ 5/5

Google

This a brilliant estate agent. Very helpful, polite and 100% professional.

Sarah · 12 June 2022

★★★★★ 5/5

Google

Business like, proactive and always accessible. Very happy with the sale of our house in EdgbastonPositiveResponsiveness, Professionalism

Belinda · 12 June 2021

★★★★★ 5/5

Google

James Laurence helps me to manage my properties for last few years, excellent service, well communications, especially thanks for Mattias Tench.

Kevin · 12 June 2020

★★★★★ 4/5

Google

Quick to respond to queries and enquiries.Great service on the whole. I will certainly recommend the Edgbaston branch.

Abigail · 12 June 2020