Trusted Agent profile · Birmingham

James Laurence Sales and Lettings Birmingham reviews

4.5

★★★★★ Excellent

198 reviews across 3 platforms

5 Chad Square, Birmingham, B15 3TQ

James Laurence Sales and Lettings's office in Birmingham, at 5 Chad Square, is rated 4.5 out of 5 across 198 reviews on three platforms, including 127 Google reviews rated 4.6.

Google logo

4.6 / 5

127

Reviews on Google

This office

Facebook logo

3.7 / 5

3

Reviews on Facebook

This office

Trustpilot logo

68

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Birmingham office, from every platform, shown as written. First names only.

5/5

Google

Henry ,Caroline and Charlotte have all been great From day 1 Henry was very professional and looked after us. Thereafter Caroline handled the sale very smoothly and finally Charlotte was amazing in renting out our acquisition Great team

Asam · 12 June 2022

Agent replied · 11 June 2024

Thank you Asam!

5/5

Trustpilot

Outstanding service

Conveyance can be stressful but James Laurence did absolutely everything to make the process as smooth and as efficient as possible with excellent and regular communication as well as helpful and professional advice. Everyone in this company went above and beyond to make my experience very positive! Would definitely use again!!

A · 25 October 2024

Agent replied · 23 November 2024

Thank you!

5/5

Google

Charlotte is a great agent. Responsive and professional! Thank you for your help!

Seven · 16 April 2024

Agent replied · 11 June 2024

Thank you, Seven!

5/5

Trustpilot

Great apartment

Great apartment, good views.

Aashay · 3 March 2026

Agent replied · 7 June 2026

Thank you, Aashay!

5/5

Google

Both Karan and Tom have been very helpful throughout our purchase experience. They did everything they could (if not more) to help us with the process. They have kept in touch via emails and calls to provide updates. We highly recommend James Lawrence. Thanks guys

H · 20 December 2024

Agent replied · 24 December 2024

Thank you, for your kind review!

5/5

Trustpilot

Sonia showed me a property today and…

Sonia showed me a property today and she was very polite, professional, and helpful.

Alessio · 5 December 2025

Agent replied · 25 December 2025

Thank you, Alessio!

5/5

Facebook

James Laurence were recommended to me by several friends and therefore despite having high expectations they still exceeded them. Caroline Tiernan-Baker in particular as the sales progressor was exceptional. Despite some challenges selling a leasehold property, she worked tirelessly throughout to ensure we got to completion. Without her I don’t think it would have happened and despite all this hard work, she took the time to keep my informed. I really appreciate everything Caroline and Henry have done throughout the process. I would definitely recommend them.

Emma · 30 September 2022

Agent replied · 23 August 2025

Having a lot of profit from MRS ELIZABETH BAYS platform was the best thing ever, with a little capital of $1000 I made a successful withdrawal of $12,500 in one week now I can pay my bills my self and take good care of my family, You are indeed the best account manager, With the way you traded my investment efficiently with no error My God will keep rewarding you. Contact Her for genuinely trading and fast profit payout without any problem. Quickly contact her via, Email: elizabethbays70@gmail.com whatsApp number: +1(209)896-9431

5/5

Trustpilot

Very good experience today viewing a…

Very good experience today viewing a property.

Mr · 20 January 2026

Agent replied · 25 January 2026

thank you, Opeyemi!

5/5

Google

Recently sold my property with James Laurence Estate Agents, and I was very pleased with the service I got from Andy and the team at the Edgbaston office. The property was quickly and expertly marketed, with good local knowledge of the market, and it sold very quickly. Athina was a big help with the after sales service, helping both parties to get the deal done with a minimum of fuss. Would be happy to use them again.

Oliver · 13 June 2019

5/5

Trustpilot

Amazing to communicate with .

Chimenem · 24 January 2026

Agent replied · 7 June 2026

Thank you, Chimenem!

5/5

Trustpilot

Friendly and helpful estate agent who…

Friendly and helpful estate agent who provided good advice.

Paschal · 5 December 2025

Agent replied · 25 December 2025

Thank you, Paschal!

5/5

Google

I went to James Laurence Edgbaston Branch and met Tom Cullinan for a property valuation and he was so helpful and friendly. He offered great advice and I really appreciated it.

Vian · 16 April 2025

Agent replied · 25 August 2024

Thank you, Vian!

5/5

Google

I would like to recommend Jamie, as he was not just very prompt in making the documents for our move in less than a week but was also very professional during the entire process.PositiveResponsiveness, Professionalism

Andrei · 12 June 2021

Agent replied · 11 June 2024

Thanks Andrei

5/5

Trustpilot

Amazing estate agents

Amazing estate agents, very responsive and professional.

Maria · 8 December 2025

Agent replied · 25 December 2025

Thank you, Maria!

5/5

Facebook

Caroline has been with us every step of the way throughout our very lengthy sale process. She’s been extremely patient and persistent and I had total trust that she was doing all the relevant chasing and work behind the scenes to get us through to completion. Our dealings with the team throughout the sale of our property were also really positive.

Georgina · 10 May 2022

5/5

Google

Jeevan is an excellent sales agent. He was patient with us and spent a lot of time trying to find the answers to our questions. His service was professional and responsive.PositiveResponsiveness, Quality, Professionalism, Value

Yi · 12 June 2021

Agent replied · 11 June 2024

Great thanks for the review, means a lot to the team

5/5

Google

When we asked for a valuation for Probate purposes the advice we got from James Laurence went well beyond the basics, so much so that when their quote for selling as we came out of lockdown 1 was competitive, they were a shoe-in. Their suggested approach to selling the property was personal, intelligent, well-reasoned and explained simply. The outcome was a smooth process and successful result despite our bumpy times. Andy McHugo at the Harborne Office excelled.PositiveResponsiveness, Quality, Professionalism, Value

Dr · 12 June 2021

Agent replied · 11 June 2024

Thanks for the comments Tim, loved working with you

5/5

Google

Great support from the team. Very good experience with everything would definitely recommend. Everyone from the team was always helpful especially Charlie who helped out with all the enquires that we were confused about. Thank you.

Dzintars · 12 June 2020

Agent replied · 11 June 2024

Thanks for taking the time to review Dzintars, it genuinely is very pleasing to hear you appreciate our efforts.

5/5

Google

James Laurence sales and lettings Edgbaston have been brilliant!! with the sale of my house. Reece and Athina where professional and courteous from start to finish making the process so smooth and easy. Reece dealing with viewings and negotiations made this a painless experience and then Athina was amazing chasing solicitors and all parties involved creating a quick and efficient completion. I have already recommended them to others.

Anne · 12 June 2020

5/5

Google

Reece Parkinson was excellent while I was looking for a property to buy. He notified me early of new properties in the market and was always well informed about all aspects of the properties at viewings. Very impressed!

Lisa · 13 June 2019

Agent replied · 11 June 2024

Great to hear Lisa, makes all our own efforts even more worthwhile.

5/5

Google

I sold my apartment in the JQ using James Laurence. Henry, Sophie and the rest of the team were great. Always quick to respond, did a great job with viewings, and were on top of chasing both sides to complete the sale process. I would definitely use them again.

Aline · 16 April 2024

Agent replied · 11 June 2024

Thanks Aline! It was a pleasure to deal with you throughout the transaction.

5/5

Google

Great experience with James Laurence in Letting my property. Lotti and Melissa went above and beyond with everything. Very Professional. Highly recommended.PositiveResponsiveness, Professionalism

Ryan · 12 June 2022

Agent replied · 11 June 2024

Thanks Ryan!

5/5

Google

From my initial enquiry about the property, the whole team have been professional, friendly, and easy to deal with, especially Melissa and Charlie. Thanks guys!PositiveResponsiveness, Quality, Professionalism

Angela · 26 August 2021

Agent replied · 11 June 2024

Thanks for the feedback Angela

5/5

Google

We are landlords who have recently changed from a large letting agency in Birmingham to James Lawrence. Their attention to detail and customer care is perfect. In particular, we have been dealing with Matt but all the team are excellent. The team is always obliging and let our city centre flat in about a day. The last agents took 4 months. We are also using them to sell a property and found them equally impressive . Wish we had changed years ago.

Edward · 12 June 2020

Agent replied · 11 June 2024

Thanks Edward!

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read James Laurence Sales and Lettings's Google reviews
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