Trusted Agent profile · Birmingham

Humberstones Homes Birmingham reviews

★★★★★ Excellent

390 reviews across 4 platforms

787 / 789 Hagley Road West, Quinton, Birmingham, B32 1AJ

Humberstones Homes's office in Birmingham, at 787 / 789 Hagley Road West, is rated 4.7 out of 5 across 390 reviews on four platforms, including 365 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards.

Google logo

4.8 / 5

365

Reviews on Google

This office

Facebook logo

4.6 / 5

9

Reviews on Facebook

This office

Yell logo

5.0 / 5

3

Reviews on Yell

This office

Trustpilot logo

13

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

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Awards

The Trusted Agent 2026 results for Humberstones Homes, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Birmingham office, from every platform, shown as written. First names only.

5/5

Google

just bought a property from you, very polite, quick replies, Tash was very helpful always, thank you

Gurdip · 6 September 2025

5/5

Google

Great, friendly, efficient service from Adam and Natalie, Adam went above the call of duty to assist me not living in Birmingham when things needed attending to with the house sale, Natalie was extremely helpful and assertive, keeping me informed at all times. There are cheaper agents out there, but don't waste your money, Humberstones are worth every penny!!

Anna · 11 June 2018

Agent replied · 11 June 2024

"ABOVE THE CALL OF DUTY" wow, thats high praise, we are so glad we were able to help and thnk you kindly for the 5 ***** review.

5/5

Google

What more can I ask for, very professional from start to finish.... A fair valuation (based on properties in the area) to get people through the door, ended up getting £10k above the asking price.... Natalie was amazing, keeping me up to date with everything that was going on and battling against all odds to deliver the sale.....

Richard · 11 June 2018

Agent replied · 11 June 2024

Thnk you very much for you kind review and 5 star rating.

5/5

Google

This was our first time selling and we chose Humberstones because of Adam's Professional and sympathetic approach when we first met. from start to completion it was all made very easy for us, and a big thank you to Charlotte for all her hard work and support. we would highly recommend and use again if we have to.

Mike · 11 June 2018

Agent replied · 11 June 2024

Hi Mike, such kind words "PROFFESSIONAL" & "SYMPATHETIC" really important to us as a small business as we pride ourselves on our 5 star service. Best Regards from Adam & the team.

5/5

Google

Just wanted to say a big thank you to everyone at Humberstones, Quinton. They recently dealt with the sale of my parent's home and have been thorough and helpful throughout the journey. A special thanks to Sue, Adam and Nathan who we dealt with as they kept us updated and ensured everything proceeded at the right pace. We would definitely recommend the team at Humberstones.

Baljinder · 10 June 2023

5/5

Google

Very helpful, charming team and gone the extra mile for us! Highly recommend Skye, Tash and Ian.

Bernard · 20 August 2025

5/5

Google

A big thank you to Sue for her assistance in the sale of my property. There were the usual headaches but nothing which Sue could not sort out we finally got some where in the end ! Communication was amazing and prompt through out the whole process ! Excellent job would highly recommend

Miss · 10 June 2020

Agent replied · 11 June 2024

Hi Miss Ali, thanks so much for doing us a review following us selling your property in Smethwick. I will thank Sue Weaver for you as she will be touched by your kind words. We do our best at Humberstones Homes to help you through the whole process from start to finish and overcome any hurdles along the way. Many thanks from Sue and all the team here.

5/5

Google

Sold our property through humberstones Quinton and they sold it very quickly! As I hadn’t sold before If something appeared to be going wrong or I didn’t understand something I gave 1 call to their office and they explained things to me, gave me advice and were very supportive throughout the whole process especially Natalie Thanks again!

Nicola · 11 June 2018

Agent replied · 11 June 2024

Thanks for the lovely 5 star review, we are there to hold clients hands as much as they need and guide you through the process.

5/5

Google

Simply the best would recommend every time. Adam is the best always keeping you updated even out of office hours and always someone to answer your call.

Angela · 13 October 2023

Agent replied · 11 June 2024

Hi Angela, what can I say apart from BIG THANKS for your glowing 5 ***** star review and recognition of all that we do. Adam and the team that make it all work.

5/5

Google

Absolutely amazing team of highly professional and caring experts. The team updated me at every stage, handling everything on my behalf. A special thank you to Natalie, excellently dealt with at every stage of procedure. Good luck and best wishes to everyone involved for the future! Warmest regards, Alison, Libbylee, baby Elliot, Ken and Alice X

Alison · 11 June 2018

Agent replied · 11 June 2024

HIGHLY PROFESSIONAL & CARING. Cant get much better than thst for praise, thanks so much for the kind words and 5 star review.

5/5

Google

We have just purchased a new home through Humberstones. During the process everything that could go wrong, did go wrong. The only reason we are in our lovely new home is Natalie from Humberstones. We cannot speak highly enough of Natalie, she really is amazing. Thank you Natalie and Humberstones for pulling out all the stops.

Scott · 11 June 2018

Agent replied · 11 June 2024

Hi Scott thanks for the kind words and 5 star review.

5/5

Google

These guys are the best estate agents I have ever used from the start to the very end all the team gave 100 percent special thanks out to Adam who went way above and beyond to get things done chasing solicitors with the chain and keeping me informed all the way not to forget will which was always polite and very helpful throughout the whole process well done Humberstones big 5 star

D47 · 12 November 2023

Agent replied · 11 June 2024

Hi, so pleased your were happy and delighted with your review and high praise, we do our best to help and always try to go the extra mile so this means a lot to me and the team. Thanks Adam & all the team

5/5

Facebook

My first experience with Humberstones was back in 2014 when I sold a property through them, very good service and pricing. This year I purchased a property through Humberstones with my partner, the service I have received is incredible. Starting with Nathan who did his upmost to get us a weekend viewing on the property as my partner was restricted due to working hours. During lockdown Adam took over and went above and beyond for us as we had a newborn baby in hospital, he kept on top of the solicitors chasing for updates etc when I couldn’t get round to it, Sue was fantastic once lockdown was eased speaking with my solicitor to get updates and kept me informed constantly. when we went to pick up the keys last week they had bought us a card and flowers which was a lovely gesture. Due to the way I’ve been treated my father is now using the letting side of the business to handle his rented properties. I would highly recommend Humberstones to friends and family in future. Thank you once again for everything! Rebecca, Chris and baby Robyn.

Rebecca · 16 September 2020

5/5

Google

Hi Humberstone homes, I would like to say a huge thank you to James. He showed us around the property and explained everything we needed to know. He was very clear and nothing was missed, we didn't feel rushed. I have had experiences with other agents and he was by far the best. I wish James showed me around all the properties I view as his customer service is outstanding.

Nurjahan · 10 June 2022

5/5

Google

Absolutely love the team here. All the staff here is warm & friendly & most importantly very professional. Easy to get in touch with. Humberstones have a good rep for a reason. We purchased a property through them recently, Sue was in regular touch via phone & emails. We all know how stressful property transactions can be, glad this one went through smoothly. Thanks to Nathan, Sue & James @Humberstones.

D · 10 June 2022

5/5

Google

I was looking for a home for pretty much the entire time I was pregnant and thanks to Natalie I finally found one!! Her communication was fantastic from first viewing the property to picking up the keys!! What is usually a stressful experience wasn't at all! well done Nat and thank you!!!

Tracey · 11 June 2018

Agent replied · 11 June 2024

Thanks so much for the 5 str review and kind comments and am glad we helped you with your purchase.

5/5

Google

Natalie has been amazing! She has kept us informed throughout the process - she has gone above and beyond to help us. Any queries we has she has found the answers to, as well as being continually friendly and approachable, with nothing being too much trouble! We can't thank her enough!

Charlotte · 11 June 2018

Agent replied · 11 June 2024

Thanks for your kind words they mean a lot and your appreciation goes a long way.

5/5

Google

Cannot fault the team. They were brilliant, very professional from start to finish and yet all done with a personal touch. They kept us updated every step of the way. Fully recommend them to sell and buy a home. We mostly dealt with Natalie, she's just brilliant. She won't let you down.

Shelly · 11 June 2016

Agent replied · 11 June 2024

Thank you for your review Shelly and now you've used us twice over the years it's good to know we're performing as well as ever! Enjoy the new house.

5/5

Google

We currently rent with Humberstones and have recently purchased a house through them also. We cannot recommend them enough - their efficiency, friendliness and care for clients is outstanding. All members of the Quinton branch have helped us more than we expected, and we have in particular worked with Adam in the process. He has been efficient, always one step ahead and has ensured the buying of our house wasn't a stressful experience. We cannot thank Adam enough in all he has done and recommend them to anyone. Thanks again Adam and the team for all of your help!

Emily · 11 June 2019

5/5

Google

Natalie has been AMAZING throughout the whole process we wouldn't be moving without her persistence and help. Nothing was too much trouble. Our home was sold sstc in 3 days! Their valuation was spot on also. Faultless service would cannot recommend enough!!! Thanks humberstones one very happy homeowner here!!!!

Caroline · 11 June 2018

Agent replied · 11 June 2024

Thanks for selling your home with us and pleased you were so happy - Great review we really appreiate it, espevcially the AMAZING BIT!!!

5/5

Google

Cannot praise their service enough, very professional and efficient from start to finish selling our house always with our best interest in mind. Special thanks to Natalie, Charlotte and also Adam for his invaluable help on moving day. Would have no hesitation in recommending them or using them again 😊😊

Pat · 11 June 2017

Agent replied · 11 June 2024

Thank you for your 5 star review from all the team at Quinton - Adam, Natalie and Charlotte - and best wishes for the future

5/5

Google

Very happy with the professional service we received from Adam, Natalie and Charlotte at Humberstones Quinton. We were on the property market for over a year with 2 previous High St agents who had no interest in selling our house and not one of them got us a viewing. Adam was very real from the start he came and valued our property to a reasonable price, which we all agreed to and we had a kick up the bum for areas of improvements (which is what we needed) once we had done this within approx. 3 months later our house has sold for near enough asking price! Even when we were dealing with solicitors through the sale and purchase we had regular contact from Humberstones to keep us up to date with what was going on which made the process a lot less stressful. They truely went above and beyond and we are very satisfied with the service we received.

Mallika · 11 June 2018

5/5

Google

Just want to say a very big thank you to Ian the valuer and Sue Weaver and the rest of the team for making our house selling and buying alot less stressful than it could have been , and especially sue constantly going the extra mile very professional service doing their utmost for the customer.

Sandra · 10 June 2023

5/5

Google

We recently moved house using Humberstones.Couldn't have asked for a better service.Really helpful Nathan was on call every day helping with any questions.He even sorted problems with our solicitors ..PositiveResponsiveness, Professionalism, Value

Hayley · 10 June 2022

Agent replied · 11 June 2024

Thank you so much for your business and review, Nathan and the whole team strive to provide you with the best service possible.

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Questions about Humberstones Homes Birmingham

Has Humberstones Homes won any awards?

Yes. In The Trusted Agent 2026 awards: Humberstones Homes, Birmingham won Trusted Agent.

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Humberstones Homes hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Birmingham.

What do you need help with?
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