Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
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5/5
GoogleMy mom previously used these guys and when she passed away it was only right to respect her wishes and use them again to sell her house.
From start to finish everyone has been amazing!!
Sue went above and beyond and even spent the long months dealing with annoying solicitors who dragged their heels, but she was going to give in and she chased them every chance.
They made the experience of such a sad time so much easier and I felt really at ease leaving them in charge of my late moms property.
Thank you for all your hard work and dedication to get the completion date.
You all deserve a very very large medal!!!
Rebecca Β· 10 June 2023
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5/5
GoogleRecently purchased a property using Humberstone Homes in Quinton. From the very first moment we met them viewing the house to the moment we've got the house they have been amazing. I want to personally thank Sue Weaver, who took so much time to help us as first time buyers. Nothing was ever too much to ask, she was always prompt in her correspondence and her effort in our house sale made the process smooth and easy. She was always there for us, going above and beyond. I don't forsee us moving anytime again soon, but Humberstone Homes will be our first call if we ever do so. Thanks again Sue and the team for helping us find our dream home, we are so grateful π
Ella Β· 10 June 2023
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5/5
GoogleI have found Humberstones to be a fantastic company to rent my property through. From the onset Lauren and Ian have been proactive in quickly finding great tenants, keeping me updated on progress and just generally being really easy to work with. Now the lovely tenants have moved in Jane has been wonderful and very efficient in managing the property on my behalf. As a nervous first time landlord, the team have made the process from start to finish a breeze. Highly recommended! Thank you so much Humberstones!
Emily Β· 10 June 2023
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5/5
GoogleWe have recently refurbished a rental property, with the excellent help of Ian.
We are delighted with the professional approach to the project, and the attention to detail that was provided.
The property now looks brand new!
Thank you Humberstones, and thank you Ian.
Matthew and Denise
Matthew Β· 10 June 2023
Agent replied Β· 11 June 2024
Thank you for your kind words Matthew and was a pleasure to deal with this for you, give you a stunning refurbished rental investment and testimony to that was finding a new tenant within a week at a higher than average market rent for the area. Thanks again for your ongoing business.
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5/5
GoogleHumberstones provided an excellent service and really helped immensely in driving for completion for our lovely home. Sue and Nathan were great through out and kept us up to date regular. The whole team went the extra mile and were very friendly all through out this stressful period. Thank you from Amrit and SukiPositiveResponsiveness, Quality, Professionalism, Value
Sukdev Β· 10 June 2022
Agent replied Β· 11 June 2024
Thanks you for purchasing from us & am glad you were happy with the service - Lovely to hear that you feel we went the extra mile for you. A big thank you from Sue, Nathan and all the team here at Humberstones Homes.
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5/5
GoogleI purchased my first home through a seller using Humberstone Homes on their behalf. As a first time buyer, I had a lot of novice questions and needed a little guidance which both things they were able to offer and support.
Shout out to Sue Weaver who clearly cares about her clients, both sellers and buyers.
Kyle Β· 10 June 2022
Agent replied Β· 11 June 2024
Hi Kyle, thanks for the five star review, we always try our best to help and are always happy to field questions, novice and otherwise. Sue is a diamond and puts her heart and soul into this job. Thanks you from Sue and all the team at HumberstonesHomes
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5/5
GoogleFrom the first meeting at the viewing, Kamran was really pleasant, detailed and helpful. He was also of a great assistance throughout the entire process. Monica was also very helpful. Thanks guys.
Ojewole Β· 27 July 2025
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1/5
GoogleDear Humberstones Homes staff.
I want to let you know that you can not even send a correct email to you customers.
I can not imagine how you are dealing with the other important tasks.
You haven't sent the application form although that was the key of my enquiry and, because of that, your customers are loosing precious time and opportunities.
Moreover, I have made you aware of that for three days in a row.
I can only take this as lack of respect towards your customers.
Gabriel Β· 11 March 2024
Agent replied Β· 11 June 2024
Dear Mr El Wakil, thank you for the message albeit happy for you to phone me directly on 0121 796 0078 if you had a query on the process. I can see the email was sent incomplete of the application form link which i apologies for. We were inundated on this one and unfortunatly cannot accommodate every enquiry for 1 house. If you see anything else of interest please contact me - Ian King (Director) - and i will ensure the correct email comes out to you. I wish you all the best in your rental search.
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5/5
GoogleI would recommend Humberstones to anybody looking for expert advice, friendly customer service and a seamless house buying process. β¦
Jerome Β· 16 March 2026
Agent replied Β· 16 April 2026
Thank you for your fantastic review! We're so pleased you felt supported and at ease throughout the process. Tash will be thrilled with your kind words, congratulations on your new home!
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5/5
GoogleMe and my partner have been looking for a property to rent for a few months now and we have had no better experience or help that we did from Humberstones Homes. Ian was a fantastic help and was very friendly and helpful. We would recommend this estate agents to anyone we know who is looking to rent or buy.PositiveResponsiveness, Quality, Professionalism
Rebecca Β· 10 June 2020
Agent replied Β· 11 June 2024
Hi Rebecca, I am really pleased Ian and the Lettings team gave you a great Tenant experience and really appreciate you taking the time to write your 5 star review. Best regards from Ian and the Lettings Team.
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5/5
GoogleReally pleased I chose Humberstones to handle the sale of my flat. Many thanks to Lauren, Jane and Rebekah for the viewings and to Ian for seeing the whole process through from start to finish. I also appreciated the courtesy calls from Adam and Sue on completion. Communication was great with regular updates and the service efficient and professional throughout. Highly recommended.
Stephen Β· 10 June 2020
Agent replied Β· 11 June 2024
Hi Stephen thanks for your kind words about all of the team at Humberstones Homes from Ian Kendrick putting your property on the market in Rowley Regis, through 14 viewings, multiple offers and Sue Weaver expertly chasing the sale through to completion for you in less than a month! We do our best to keep you updated as communication is so important. Thanks for choosing us to sell and for being a great client.
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5/5
GoogleGreat experience working with Tash throughout our house buying process. Super fast with replies and great communication throughout.
Hanisha Β· 16 March 2026
Agent replied Β· 16 April 2026
Thank you for your kind feedback! We're so pleased you had a great experience and that Tash kept everything running smoothly with clear communication throughout.
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5/5
GoogleI would definitely recommend Humberstones! The whole team were very professional throughout the process of selling the property on my behalf, as executor of an elderly relative's will. The valuation was fair and achieved within two weeks! The completion took a little while (Solicitors!!) but Natalie was particularly good in giving me regular updates on the situation and always having a pleasant manner about her.
Judith Β· 11 June 2018
Agent replied Β· 11 June 2024
Judith it was a please having you as a client and thank you fore recognising our work during the sale and of course your 5 star review.
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5/5
GoogleAbsolutely delighted with the experience of purchasing our new home. Tash was fantastic in her approach and nothing seemed too much to ask
Andy Β· 3 September 2025
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5/5
GoogleGreat experience purchasing my first home and Tash has always really responsive with all of my questions
Scott Β· 16 March 2026
Agent replied Β· 16 April 2026
Thank you for your lovely feedback! We're so glad you had a great experience buying your first home and that Tash was responsive and supportive throughout.
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5/5
GoogleHumberstones were professional, friendly and effective! Several viewings were arranged within a day or so and they found a buyer within two weeks.
Natalie and the team were always happy to help and dealt with all my enquiries quickly, ensuring I was kept up to date with any developments as they happened.
I would definitely recommend their services and wouldn't hesitate to use them again!
Melanie Β· 11 June 2016
Agent replied Β· 11 June 2024
Thanks for your kind comments and I have passed this onto Natalie directly.
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5/5
TrustpilotNatasha and Skye at Humberstones haveβ¦
Natasha and Skye at Humberstones have been incredible,I am very impressed by there professionalism and regularly updating me, on the property I made an offer on, can highly recommend them,
Linda Β· 24 July 2026
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5/5
GoogleIβve had a really good experience so far with the purchase of my new home. Tash and Skye have both been great - friendly, helpful, and easy to communicate with and Iβve been kept well informed at every stage. I highly recommend Humberstones homes
Claire Β· 10 April 2026
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5/5
GoogleExcellent service very helpful and friendly tash was very helpful and efficient
Patricia Β· 2 April 2026
Agent replied Β· 16 April 2026
Thank you for your fantastic review! We're so pleased you felt supported and at ease throughout the process. I am thrilled with your kind words, congratulations on selling your property!
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4/5
GoogleHumberstones was my first rental agency. The process was very easy. Everyone is very friendly. They inspect the property every 6 months for any issues, so you know that you and the property are looked after. They dealt with any home issues that I had efficiently and effectively. Really appreciated Jane and Ian. I will definitely come back to this agency again if I am ever looking for another property. They looked after me and I really appreciate that.
Malachi Β· 13 October 2023
Agent replied Β· 11 June 2024
Hi thanks for the lovely review and kind comments about Jane & Ian in the lettings team.
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5/5
GoogleGreat service from start to finish. Adam was very friendly and professional when he came to do the valuation on our house and Natalie was fantastic when she secured us a sale at full asking price after only a week on the market. She also kept us informed every step of the way until completion. Great team. Many thanks .
Karen Β· 11 June 2018
Agent replied Β· 11 June 2024
Many many thanks for you 5 star review and kind words, FRIENDLY & PROFESSIONAL we aim to please. Thanks from myself Adam and the team.
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5/5
GoogleI recently had the pleasure of working with Adam Wyn-Griffiths at Humberstones Homes to sell my property, and I couldn't be happier with the service provided. From start to finish, he was professional, knowledgeable, and genuinely cared about getting the best outcome for us. He guided us through the entire process, answered all our questions, and kept us updated every step of the way. Thanks to his hard work, we sold the property quickly and at a great price. I highly recommend Humberstones Homes to anyone looking to buy or sell a home!
Justine Β· 27 March 2025
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5/5
GoogleIt is very good service. Staffs are friendly they answer all questions I have it .
S1 Β· 4 October 2026
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5/5
GoogleTash at Humberstones provided a friendly proffessional service. Would recommend
Rob Β· 2 April 2026
Agent replied Β· 16 April 2026
Thank you for your fantastic review! We're so pleased you felt supported and at ease throughout the process. I am thrilled with your kind words, congratulations on selling your property!
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