Trusted Agent profile · Birmingham
★★★★★
390 reviews across 4 platforms
787 / 789 Hagley Road West, Quinton, Birmingham, B32 1AJ
Humberstones Homes's office in Birmingham, at 787 / 789 Hagley Road West, is rated 4.7 out of 5 across 390 reviews on four platforms, including 365 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards.
365
Reviews on Google
This office
9
Reviews on Facebook
This office
3
Reviews on Yell
This office
13
Reviews on Trustpilot
This office
The Trusted Agent 2026 results for Humberstones Homes, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
5/5
GoogleAs a tenant it's great to know your agent is going to deal with any issues quickly and efficiently. Renting for 4 years was easy and smooth sailing and ending our tenancy even more so. Thank you Humberstones!PositiveResponsiveness
Hi Sophie thank you for taking the time to write your review especially in these unprecedented times and moving your young family into a new home. Very pleased to hear that from a tenant and wish you all the best in the future.
5/5
GoogleIf your selling a home I would highly recommend humberstones quinton great support and service home went up for sale on a Friday sold on the following Monday lots of viewings arranged by Natalie she was amazing 😊 the team were great …
Great review thank you Rhianon and I have passed on your comments to Natalie and the whole team at Quinton.
5/5
GoogleGreat staff! Very helpful and quick to respond to all enquiries I had with my successful purchase.
Hi Abdul, thanks for taking the time to do this review, so kind. Thanks Adam and all the team.
5/5
GoogleThe team at humberstones have provided an excellent service. They have really understood the personal cicumstances involved with this house sale. They have kept in regular contact with me every step of the way. I would definately recommend this agent. Thank you.
Thanks for the feedback Clare and I will pass your comments onto our team in Quinton
5/5
GoogleThe service and support we received from Adam at Humberstones was excellent. He was very professional and went above and beyond to be helpful. It was definitely a positive experience for us working with humberstones and will use them again in the future.
Apologies for missing this review initially Lydia - thank you very much for your kind feedback. We work hard to communicate with clients and appreciate you confirming that.
5/5
GoogleDespite the COVID issues Humberstones provided a professional service and more importantly they found a suitable buyer for the property and kept me up to date with the progress of the sale.
Hi Geoff, COVID threw up many new challenges for us with no manual for guidance and am really pleased we rose to the challenge for you and really appreciate your 5 star review. Many thanks from all the team at Humberstones Homes.
1/5
TrustpilotBit late with this one never the less…
Bit late with this one never the less awful ,very pushy very tactical on stressing you out to buy quick and push the banks and solicitors to hurry up (like we can do that )or it will be back on the market OH NO what a Pratt steer clear already spoke to them about this a while back .also house prices seem always low ? Quick sellers I imagine !
5/5
GoogleI recently bought a house through Humberstones. I even used their mortgage adviser. I found both services to be excellent. They couldn't have been more helpful. I would certainly seek their advice again if I was buying or selling a property.
I have passed on your comments to Ben Wakeman who you used on the mortgage and we're pleased to hear your feedback.
5/5
GoogleRecently purchased a my first home with Humberstones. From start to finish all of the staff were fantastic, helpful and quick with any responses. I would highly recommend them.PositiveResponsiveness, Professionalism
Hi Sophie, am really happy we were able to help you buy your first home and gave you a great experience. Thanks for the five star review and hope to see you again when its time to sell. Hope your settling into your new home.
5/5
GoogleRecently sold my house through Humberstones Homes and they were great throughout the process. Very professional, friendly, contactable and were always on the case. Highly recommend.PositiveResponsiveness, Quality, Professionalism
Hi Mohammed, So kind of you to do us a review and really pleased you felt we were professional and very importantly friendly and accessible selling your property. Big thanks from all the team
5/5
GoogleI've used Humberstone Homes both to sell my home and find tenants for our rental property. They were knowledgeable, helpful and speedy. I wouldn't hesitate to recommend their services.PositiveProfessionalism
Hi Anya, am so please you have been happy with our service and had the chance to experience our sales and lettings department services. It has been a pleasure. Thanks from all the team.
5/5
FacebookFriendly helpful advice from Humberstones. Would highly recommend.
5/5
GoogleVery easy to deal with, top service and nice people to boot! Highly recommend Adam, Ian and the team.
5/5
GoogleThank you Kerrie, Adam & Sue for all your help and stress free progress. We love our new home
5/5
GooglePersonal service , always went through extra mile to get issues resolved . Thanks to the team
1/5
TrustpilotHumberstones - landlord lovers, tenants beware!
A lettings agent that only cares for the landlord, their issues and no one else's.
5/5
GoogleA great professional service from start to finish during the sale of my parents house.Nothing was to much trouble for Adam and Natalie.We were kept informed throughout the process and would not hesitate to recommend Humberstones Homes.
Great to hear Cheryl, thank you for posting your comments on our page.
5/5
GoogleVery professional company, Sue did a fantastic job of getting the property sale through quickly and efficiently. Will definitely deal with them again.PositiveResponsiveness, Quality, Professionalism, Value
Hi Aman thanks for your five star review, I will thank Sue for you, and thanks for your business as a returning customer. Best Regards Adam & the team.
5/5
GoogleVery good service..and polite agent. You have always gone the extra mile for everyone and kept us all upto date. I couldn't have managed without you .
Hi Yvonne, manners cost nothing as my mother always says and am pleased you have taken the time to let us know what you thought of our service and have given us a lovely review. All the best from Sue and the whole team.
5/5
GoogleHouse put on sale April 1st, Completion June 24th! Top service start to finish. Humberstones, esp. Natalie, kept us fully updated at all times. Friendly and approachable, we wouldn't hesitate to use them again. Well done!
Wow that is great - thanks for taking the time to post this review and your comments regarding Natalie and the team.
5/5
GoogleHumberstones did an absolutely fantastic job selling my house in Bartley Green. Sold in a couple of days and completed within six weeks. Cannot fault the staff who kept me well informed throughout. Would definitely recommend.
Thanks for the review Miss Jennings and we're pleased we managed to get your sale through in such a quick timescale for you and your buyer.
5/5
GoogleGreat service from Humberstones Quinton, friendly helpful and calmly professional. Would strongly recommend and would definitely use again. 👍 …
5/5
GoogleVery professional and helpful estate agent. Just completed on my property and satisfied with the service provided, especially by Sue
Hi Olga, so kind of you to let us have a great review and your kind words about Sue. All the best from all of us here at Humberstones Homes.
5/5
FacebookAdam met us at our property, discussed the terms and conditions and told us what he thought it was worth. We listed the house with Humberstones and in four days it was sold for the asking price. Humberstones staff geed the solicitors along until the signing. Therefor we would highly recommend Humberstones if you want a seamless house sale.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Humberstones Homes, Birmingham won Trusted Agent.
