Trusted Agent profile · Birmingham
★★★★★
390 reviews across 4 platforms
787 / 789 Hagley Road West, Quinton, Birmingham, B32 1AJ
Humberstones Homes's office in Birmingham, at 787 / 789 Hagley Road West, is rated 4.7 out of 5 across 390 reviews on four platforms, including 365 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards.
365
Reviews on Google
This office
9
Reviews on Facebook
This office
3
Reviews on Yell
This office
13
Reviews on Trustpilot
This office
The Trusted Agent 2026 results for Humberstones Homes, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
5/5
GoogleProfessional Prompt Service and very helpful staff members. I purchased house through Quinton branch and was very pleased with the overall service.
Morning Junaid - thanks for your positive comments and I will pass them onto both our Quinton and Bearwood branches.
5/5
GoogleBought our first house with no hassle. The agent was very helpful
Hi Thanks so much for your review we really appreciate it, we try our best to help and make the experience as hassle free as possible, especially when it a first time purchase. Best Regards Adam and the team.
5/5
GoogleGreat service friendly staff.PositiveQuality, Professionalism
Hi Noreen thanks so much for you ***** STAR review i am really pleased you were happy with the our service and its lovely for you to recognize how friendly we all are. Thanks from Adam and all the team.
5/5
GoogleExcellent service from start finish. Great communication and team work.
Hi David, great to hear you were happy with our service, we really pride ourselves on communication and have a great team to deliver this. We always endeavor to be remarkable and exceed expectations. All the best from all of us.
5/5
GoogleGreat service, kept us in the loop. Thank you.
Hi Mark, thanks for the review, communication is so important to us as people aren't telepathic. All the best from Adam, Ian and all the team here at Humberstones Homes
4/5
GoogleFound Natalie and the rest of the team really helpful and efficient. Wouldn't hesitate to use them again.
Thank you Miss Munson and I have passed on your comments to Natalie in particular. We look forward to hearing from you in the future and promise we will work even harder so we can achieve a coveted 5 star review next time. Again, thank you for taking the time to post the review.
5/5
FacebookOutstanding service for all the team!! They sold my house in less then a week above the asking price. Would highly recommend!! Thank you for all your help. Matt & Shelley
5/5
GoogleGreat service, very friendly & efficient. Definitely recommend
5/5
GoogleProfessional service from start to finish.
Hi Sarah thanks for your kind words it was a delight to work with you selling your property and Sue sends her warm regards and hopes you are settling into your new home. Humberstones Homes Team
5/5
GoogleReally helpful throughout the process of buying our house, always on hand to answer questions and keep us updated. They arranged a second viewing even though we gave them less than a day of notice which really helped us to make a decision. Thanks!
5/5
GoogleThis is the 3rd time we have used Humberstones. Would highly recommend them they are true professionals in their field.
5/5
GoogleExcellent agents to deal with would definitely recommend. Speak with Nathan and sue who are both so helpful
5/5
YellOutdtanding
Very helpful at a stressful time. Friendly, smiling, always happy to help. Kept me sane!! Completed in 9 weeks which is outstanding for the property concerned.
5/5
Google2nd dealing with Adam and Natalie! Brilliant service again! Highly recommend!
Again - let us know when you want to perform a hatrick! We'd be only too happy to act for you again and thank you for taking the time to post this review Neil.
1/5
GoogleTerrible service - leave you hanging without any information.
Thank you for your review Mr/Mrs Osborne. We are not sure who you are as we have never dealt with an M Osborne. We are always looking to improve our service which as you can see from our other reviews is usually very high exceeding clients expectations. If you would like to contact me to discuss further then please call Adam on 0121 422 1188 and we will do our best to resolve any issues forthwith.
5/5
GoogleUsed humberstones for my house sale professional throughout from Ian.Adam.Nathan and sue would highly recommend.
5/5
GoogleHumberstones is by far the best professional estate agents service I have ever experienced. They have been exceptional and provided the most outstanding level.
5/5
GoogleKerrie at Humberstones Quinton helped us buy our first home with great and quick service! She was always on hand to answer any questions and to help with chasing up the progress... Thank you so much
5/5
GoogleVery good service staff very helpful . Ian Kenwick (valuation man)very nice and hardworking man I know him over 11 years I would like to thanks him and staff good luck thanks again
3/5
GoogleIt was easy to manoeuvre
5/5
GoogleVery happy with the way our house move went and was always happy to chase information for us when we were not hearing from our solicitors. Would recommended
5/5
GoogleWe had great experience with your team specially Ian Kendrick he did brilliant job.we really great full also a big thanks all of you.
5/5
Googleexcellent service, staff are very helpful and professional also kept me up to date with progress and handled all viewings
5/5
GoogleI have recently bought a house through Humberstones Homes in Quinton. They were great throughout the whole process. Thank you!!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Humberstones Homes, Birmingham won Trusted Agent.
