Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleMe and my partner are dealing with Haart and we are liaising with Kamron he has been very helpful and everything has gone though very quick so this has been really ideal for us. Would highly recommend using Haart.
H · 25 July 2024
Agent replied · 24 August 2024
Dear Helen, Thank you very much for your kind review, we are happy to hear you are pleased with Kamran's service in residential lettings. Kind Regards Davand Chauhan Lettings Branch Manager
★★★★★ 5/5
GoogleDealing with Tara has been amazing so far. She was always ready to help us in every step of the way to get the property. Thank you!
Jan · 22 March 2021
Agent replied
Dear Jan
Thank you for taking the time to leave a review. I am glad you found Tara very helpful with your property search and hope you secure a property with haart soon.
Kind regards, Davand Chauhan, Lettings Branch Manager
★★★★★ 5/5
GoogleFrom start to finish, it was excellent service. Kasim Mukhtar dealt very professionally with each and every task and kept us fully informed through out the process. He was quick in getting responses from the Solicitors and chasing them as and when needed. Michael stepped in and out from time to time to further guide us through out the process which was really appreciable. The knowledge they have in this field is excellent and helped us make decision in certain areas. Thanks guys, great job...
Rachna · 1 September 2019
Agent replied
Hi Rachna Kamboj, We're pleased to see the 5-star rating you left for us. Thank you for your kind words! We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Harborne estate agents
★★★★★ 5/5
GoogleThis is for Lesley Dixon at Haart letting, She resolved my outstanding query in such a timely factor. Haart letting needs more employee like her, Such a professional. The 5star is hers.
Ahmed · 10 November 2024
Agent replied · 10 December 2024
Hi Ahmed, thank you for leaving a review for Lesley in Property Management!
★★★★★ 1/5
GoogleWords can not describe how this letting agency is utter disgrace to their profession. One should avoid them as plaque. They fail to carry out basic roof repair work for last 8 months and still have the audacity to give excuses.
- Tenant at 353 Court Oak Road.
Nishant · 27 January 2024
Agent replied
Dear Nishant,
Thank you so much for your review. We really value honest feedback and we will work to ensure that our Lettings and Property Management teams' communication is seamless moving forward. We look forward to assisting you again in the future and hope you have settled in well to your new home.
Kind regards,
Rachel Morton | Property Management Manager | West Midlands Property Management Centre
★★★★★ 5/5
GoogleOn Thursday the 13th of October I broke down on harborne high street by harrt I havent been driving for long and started to panic it didn't help that a West Midlands bus driver was shouting abuse at me when a lovely man called Harry came out of harrt to see if I was ok he kindly moved my car for me and calmed me down he also helped me get in touch with my mom who I was meant to be picking up from work and made sure I was ok till someone got to me I can't thank him enough don't no what I would of done if he didn't help me as no one else seemed bothered either was shouting at me or stood staring thanks again u saved the day
Laura · 29 July 2019
Agent replied
Laura Thomas, thank you for taking the time to leave us feedback. You really made our day today.
★★★★★ 5/5
GoogleMy personal experience has been that I have found the team at Haart Harborne to be very professional and conscientious of the work that they are doing for you. Even at a very stressful time I felt that the team really do try and do all they can to assist you.
We personally had major issues with one of the buyers solicitors in our chain (countrywide... what ever you do; do not use them for your legal work and think twice about getting involved in any chain that involves them, they are terrible and very very unprofessional) , yet the Haart team tried endlessly to contact the solicitor's, resolve the unnecessary delays and tried to move the contract exchange along as quickly as possible.
A special mention must go out to the Branch Manager Benjamin Marsden and the two staff members who helped us who were Michael(sorry not sure of his surname) and Krystle Ainsworth. I would recommend these three to anyone who wants a professional service from people who do exactly what they say they will.
Stuart · 29 July 2019
Agent replied
Dear Stuart Mcdarby,
Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property.We wish you all the best for the future in your new home.
haart Harborne estate agents
★★★★★ 5/5
GoogleI went for the established agent in my area Englands and was so disappointed by the relaxed and lazy approach they took for my sale that I decided to try the new kids on the block Haarts!
I have to say what a breath of fresh air they were, From the off they were personable and attentive to all of my requests, I was able to speak directly with all of the team and gained a real sense that you had a team that were looking out for you!
As you will all recognise hiccups arose but I had total confidence that I had a team that supported me through the sale and I was vindicated in that confidence all the way through!
I personally would strongly recommend this team as I found them supportive/ helpful/ engaged/ energetic and throughout professional!
For me a no brainier I shall use them again!
Mike · 29 July 2019
Agent replied
Dear Mike Jeavons,
Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property.We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future.
haart Harborne estate agents
★★★★★ 5/5
GoogleThe team at Haart Harborne, and I stress the word team, made selling my property almost painless. David, Kristle and Michael work as a team - their communication and marketing skills are excellent and I was kept up to date with progress constantly. This communication line extended to DC Law, the lawyers from the panel of firms working with Haart and there was never an 'oh I'll have to check that out and come back to you' moment. So good was the relationship between client (me), Haart and DC Law that at one stage Michael wondered if he was my PA. So, on the basis of their communication skills and marketing approach I have no hesitation in recommending them.
Maureen · 29 July 2019
Agent replied
Mo, we're glad you had such a wonderful experience with us! We're happy you felt the process was painless and thank you for your kind words regarding us being a team. If there's anything further we can do for you, we are happy to help! Harborne haart
★★★★★ 5/5
GoogleOur experience with Haart was brilliant all the way through, they ensured a quick sale and a sale which was right for us and the buyer, they made the process smooth and were really helpful as this is the first time I have sold a property. They did not make me feel like any questions were silly questions and very much helped me to understand the process. Their fees are good and they are always on the end of the phone to help. Brilliant service and very happy we used them, we will use them again in the future.
Frankie · 29 July 2019
Agent replied
Dear Frankie Bower,
Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property.We wish you all the best for the future in your new home.
haart Harborne estate agentsWe always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future.
haart Harborne estate agents
★★★★★ 5/5
GoogleI'm very glad I chose Haart Harborne. Another agent cancelled my sales valuation last minute, so I rang Haart who came out within the hour which impressed me. Kasim came out and later followed up our meeting, reassuring me that their service would very good. We agreed a sale 2-3 weeks after going on the market and then Michael did a stellar job seeing the sale through to exchange. Genuinely the best experience I've had with an agent, despite the road being bumpy at times (which was not their fault). Always quick to reply to my messages and quick to take phone calls. Very impressed overall.
Lois · 29 July 2019
Agent replied
Dear Lois Andrews, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. We always love to hear from our customers, especially with such great feedback. We particularly love the comment about you having the best experience you have had with an agent, whilst using haart. We wish you all the best and hope to speak to you again in the future. haart Harborne estate agents
★★★★★ 5/5
GoogleWe have recently listed our home in Harborne with Haart and have been thrilled with the service so far. Right from Krystle’s first visit where she spent around 2 hours finding out what we love about our home, what our needs are and explaining Haart’s services, through to the 3 hours she spent photographing and helping to prepare the house...even sweeping leaves in the garden to ensure we got the best out of the images! Selling a home can be very stressful and it has helped a lot that Krystle has always been available to handle any queries. We have regular updates and already have a number of viewings lined up in the first week. We couldn’t be happier so far and have already recommended Haart to friends.
Gemma · 29 July 2019
Agent replied
Dear Gemma Plant, Thank you for leaving such great and detailed feedback about your experience with haart Harborne estate agents thus far. We always love to hear from our customers, especially with such great feedback. We are so happy to get you offers within the first week! haart Harborne estate agents
★★★★★ 5/5
GoogleI came into the Harborne office to enquire about renting out my property, there was only a few members of staff in the office and they were on the phone. However a young lady Asher or Aisha I think her was came and answered my questions, she was very helpful and informed me about the services haart offers. It's the first time in a long time where I have received such good customer service. My partner and I will definitely bring our property to haart very soon!
Angie · 29 July 2019
Agent replied
Dear Angie Smith, Thank you for leaving such great and detailed feedback about your experience with haart Harborne estate agents. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Harborne
★★★★★ 5/5
GoogleWe have recently sold our home using Haart estate agents. I cannot fault the level of service provided. From the moment Krystle came to do our valuation, she went out of her way to help me rearrange my home to show it in the best light and gave me some great advice to help present my home.
Our house sale hasn't been the most straight forward but Charlotte remained determined and positive to find us the right buyer. She always gave us meaningful feedback and was happy to talk through any queries I had.
A special thank you has to be to Michael. A true professional who kept the sale of our property moving along. He was always on top of everything to do with our property and I never needed to ask him to do something as he would have already done it!
I can't thank the team enough and I wouldn't hesitate to recommend Haart in the future.
Mrs · 29 July 2019
Agent replied
Dear Mrs Bains, Thank you for taking the time to share your experience. We are delighted you are pleased with the service you received whilst selling your property. It has been an absolute journey and we have enjoyed experiencing every step of it with you. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Harborne
★★★★★ 5/5
GoogleHaart is by far the best estate agent I dealt with in the past three years. Super efficient, reliable, friendly and open in regards to all matters.
Kasim in particular is a real bless in finding deals and follow through any outstanding problem to make the process of buying and selling house completely hassle free. I couldn't recommend a better person when it comes to properties as he is always there when you need him, even outside of office hours. He doesn't only shows expertise and professionalism but works with enthusiasm, care and passion to ensure that both parties involved are happy and fully satisfied. I wish I had met him before, this would have saved me a lot of frustration and time wasted!
Mauro · 29 July 2019
Agent replied
Dear Mauro Gaborin, 'Haart is by far the best estate agent I dealt with in the past three years' - WOW! Thank you for taking the time to leave us feedback. We are delighted to hear about your experience with us whilst purchasing your new property. I have passed your feedback onto Kasim and he is equally delighted. Thank you once again. haart Harborne estate agents
★★★★★ 5/5
GoogleExcellent service, through absolutely no fault of the agents the first 2 sales fell through, however they worked tirelessly and kept on top of the marketing to eventually secure a successful sale. The whole team have been great but Michael in particular has been an absolute star throughout, to the extent he was going above and beyond working in his own time due to chase up actions with the buyer who was living in an opposing time zone. Would absolutely recommend Haart and would have no hesitation in using them in the future.
Tracey · 29 July 2019
Agent replied
Dear Tracey, Thank you for your praise and kind comments about our team. We're so glad that Michael was able to go above and beyond your expectations! Thank you again for your 5 star rating! Regards haart Harborne
★★★★★ 5/5
GoogleHad estate agent Jai visit my home for a tenancy check. Lovely man and listened to any concerns I had. And asked if I had any issues or worries. Very professional
Alexandra · 19 November 2024
Agent replied · 10 December 2024
Hi Alexandra, thank you for leaving a review for Jai in Property Management
★★★★★ 5/5
GoogleWe’ve just had a viewing conducted by Jada Distin - she was very knowledgeable, super attentive and answered all of our questions. She came across very polite, easy tô talk tô and professional. 5*
Victor · 4 October 2024
Agent replied · 25 October 2024
Dear Victor,
Thank you for taking the time to leave a five star review for Jada. Your feedback is appreciated.
Kind regards, Krystle Ainsworth, Residential Branch Manager
★★★★★ 5/5
GoogleAlthough it wasn't quite the property I was looking for, Tara was really helpful, cheery and professional in her dealing with me. A credit to Haart, Harborne.
Pete · 6 February 2021
Agent replied
Dear Pete
Thank you for taking the time to leave a review. I'm delighted to hear you have had a good experience with our lettings team at haart Harborne.
Kind regards, Davand Chauhan, Lettings Branch Manager
★★★★★ 5/5
GoogleTara made the process as smooth as possible and kept us up to date at every stage, she responded to all our questions timeously which was great!
Ruvimbo · 4 February 2021
Agent replied
Dear Ruvimbo
Thank you for taking the time to leave a review. I'm delighted to hear you have had a good experience with our lettings team at haart Harborne.
Kind regards, Davand Chauhan, Lettings Branch Manager
★★★★★ 5/5
GoogleAnthony was amazing and professional as always
Nothing too much trouble
Would highly recommend Haart’s and their staff
Thank you Anthony keep up the good work
D · 23 April 2021
Agent replied
Thank you so much for your kind words. We pride ourselves on going the extra mile and I'm pleased we were able to exceed your expectations. We look forward to assisting you again in the future.
Kind regards,
Rachel Morton | Property Management Manager | West Midlands Property Management Centre
★★★★★ 4/5
GoogleI purchased a property via Haart, which took ages to complete due to issues with the vendor obtaining probate and removing a legal charge. However my experience with the selling agents was very positive and Cassie was very professional and responsive during the whole process. I would certainly consider selling or buying through Haart in the future.
Keith · 29 June 2021
★★★★★ 5/5
GoogleTara has been really friendly, we have received a lot of help from her, the communication was very good and fast. She is amazing!
Many thanks
Sergio · 11 March 2021
Agent replied
Dear Sergio
Thank you for taking the time to leave a review. I'm delighted to hear you have had a good experience with our lettings team at haart Harborne.
Kind regards, Davand Chauhan, Lettings Branch Manager
★★★★★ 5/5
GoogleRecently dealt with this agency and I must say very good personal service from Michael and Shazia thank you guys hopefully we can complete the whole transfer succesfully.
Many Thanks Adrian
Karolina · 29 July 2019
Agent replied
Dear Karolina D, Thank you for taking the time to share your experience. We are delighted you are pleased with the service you've received so far. We always love to hear from our customers, especially with such great feedback. Fingers crossed for a smooth transaction. haart Harborne estate agents
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