Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI am very pleased with the service I received at Haart Estate Agents in Harborne. They were extremely efficient in the recent sale of my property. Kept me informed every step of the way and we’re always on hand to deal with any queries. I am very grateful to Michael for all his hard work in the many viewing that he undertook. He made the whole process much smoother and easier. Thank you Haart. I would recommend their services.
Helen · 29 July 2019
Agent replied
Dear Helen Lamb, We are so happy to read such a great review about haart Harborne!Thank you for leaving such great and detailed feedback about your experience with haart Harborne and Michael. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Harborne estate agents
★★★★★ 5/5
GoogleLooking to move property and Tara has been great! she's a real credit to the company and is very helpful and knowledgable. Thanks Tara :) xx
Meena · 2 March 2021
Agent replied
Dear Meena
Thank you for taking the time to leave a review. I'm delighted to hear you have had a good experience with our lettings team at haart Harborne.
Kind regards, Davand Chauhan, Lettings Branch Manager
★★★★★ 5/5
GoogleI am greatful for the help that i received from Hasen Nisar. Very approachable and patient, easy to talk the willingness to help.Thank you.
Kind regards
Michelle
Michelle · 3 January 2025
Agent replied · 22 January 2025
Dear Michelle, Thank you very much for your kind review, we are happy to hear you are pleased with Hasnen's service in residential lettings. Kind Regards Davand Chauhan Lettings Branch Manager
★★★★★ 5/5
GoogleHasnen it's a very lovely property I like and hope my partner also likes it so we can get it because it's neat and looks homely.
Oni · 15 January 2025
Agent replied · 22 January 2025
Dear Oni, Thank you very much for your kind review, we are happy to hear you are pleased with Hasnen's service in residential lettings. Kind Regards Davand Chauhan Lettings Branch Manager
★★★★★ 5/5
GoogleI have been renting property through Haart letting for over 4 years now and am satisfied with there customer service. One of the staff in particular Rachel Morton has always answered any queries I have had and has resolved them quickly and responded to every email. She is efficient, friendly and great at what she does. Thank you for great service.
Kiara · 3 February 2020
★★★★★ 5/5
GoogleHad an amazing experience with Saqib, handled my query with the utmost professionalism! Would definitely recommend him especially as he helped me out in such a timely and efficient manner. Took a lot of stress away from my day and did his best for the best outcome for myself. Thanks again!
Tayba · 29 September 2023
Agent replied · 24 August 2024
Dear Tayba, Thank you very much for your kind review, we are happy to hear you are pleased with Saqib's service in Property Management. Kind Regards, Malwina Kedzia Property Management Manager
★★★★★ 5/5
GoogleI recently sold my property through Haarts in Harborne dealing mainly with Krystle who was knowledgeable and professional throughout. The process wasn't as straight forward as I'd have liked after our initial buyer pulled out but Haarts did an amazing job in quickly remarketing and finding another buyer within the tight deadline we'd been given by our vendor. I'm really happy with the service provided and highly recommendPositiveProfessionalism
Claire · 10 January 2022
Agent replied · 9 January 2025
Dear Claire,
Thank you for your review. It definitely was a bit more stressful than we would've wanted for you but I'm so glad that things worked out in the end and you got the property you wanted. I wish you all the happiness in your new home!
Kind regards, Krystle Ainsworth, Residential Branch Manager
★★★★★ 4/5
GoogleI recently moved into a rented flat and that had a couple of issues.my property manager Chanelle Smith dealt with my queries and issues.one of the issues was not the problem of haart or butters john bee but with the block management company. Chanelle did her upmost to sort the problem for me,she kept.me informed and updated regularly,she explained things clearly and was patient with me when the issue became extremely stressful.
Mark · 14 April 2021
Agent replied
Dear Mark,
Thank you so much for your kind words. We pride ourselves on going the extra mile and I'm pleased Chanelle was able to exceed your expectations. We look forward to assisting you again in the future.
Kind regards,
Rachel Morton | Property Management Manager | Harborne & BJB Lettings
★★★★★ 5/5
GoogleChanel was really helpful while showing us around the property and answered every question we had. She was a pleasure to work with, thank you!
Sanya · 26 April 2024
★★★★★ 5/5
GoogleThank you Tara for your unbelievable help. Tara has been unbelievably helpful, and has done all she can to make sure i had a smooth process.
Freya · 20 October 2020
Agent replied
Dear Freya Tildesley,
Thank you for your positive review for Tara in the lettings team. I have passed on your kind words.
Regards, Krystle Ainsworth, Residential Sales Manager
★★★★★ 4/5
GoogleJada had been exceptionally professional and helpful in finding me a suitable property. She has excellent communcation skills and provides accurate information as well as prompt responses to any queries i have.
Seema · 27 September 2024
Agent replied · 25 October 2024
Dear Seema,
Thank you for leaving a positive review for Jada. I'm pleased to hear that you are happy with the service you have received so far.
Kind regards, Krystle Ainsworth, Residential Branch Manager
★★★★★ 5/5
GoogleThank you Chanelle Smith for all the help you have provided so far!! She is very professional and provides timely advise and support.
Rajas · 11 June 2021
Agent replied
Dear Rajas,
Thank you so much for your kind words. We pride ourselves on going the extra mile and I'm pleased Chanelle has been able to help you. We look forward to assisting you again in the future.
Kind regards,
Rachel Morton | Property Management Manager | haart Harborne & BJB Lettings
★★★★★ 5/5
GoogleVery good customer service from Hasnen. Friendly and super helpful! He has been trying his best to accommodate and find properties that cater to me
N · 8 January 2025
Agent replied · 22 January 2025
Dear Customer, Thank you very much for your kind review, we are happy to hear you are pleased with Hasnen's service in residential lettings. Kind Regards Davand Chauhan Lettings Branch Manager
★★★★★ 5/5
GoogleHave to send a 5* review to Jai for being so helpful and patient finding a lost landlord’s invoice. He was calm, polite and efficient, great service Jai, thanks!
Lorna · 10 November 2024
Agent replied · 10 December 2024
Hi Lorna, thank you for leaving such a great review about Jaidev in Property Management
★★★★★ 5/5
GoogleI am in the process of selling a house, through Haart. The staff are very helpful, especially Michael Prince, who provides regular updates and responds to messages extremely quickly.
G · 29 July 2019
Agent replied
Thank you, G Gass, for reaching out to us. Your opinion plays an integral part in our customer service. Thank you again for your star rating! Regards haart Harborne
★★★★★ 5/5
GoogleAn Excellent professional service.
Thanks Michael, Kasim, Charlotte and Chrystal for everything you've done throughout the selling of my property from start to finish.
It is very much appreciated.
Julie · 29 July 2019
Agent replied
Hi Julie Banks, We're pleased to see the 5-star rating you left for us. We always love to hear from our customers, especially with such great feedback. We hope we can continue to press on now to complete a seamless transaction. haart Harborne
★★★★★ 5/5
GoogleWe have found the Haart team very helpful. Rachel is always prompt and professional in sorting out issues and responding to emails. Thank you!
Caroline · 16 February 2021
Agent replied
Dear Caroline,
Thank you so much for your kind words. We pride ourselves on going the extra mile and I'm pleased we were able to help. We look forward to assisting you again in the future.
Kind regards,
Rachel Morton | Property Management Manager | Harborne Lettings
★★★★★ 5/5
GoogleI had a very positive experience renting out my property with Haart. Really good management and they are very helpful when you need to sell your property. Un particularly great thanks to Ms Chanelle Smith who assisted me in my urgent request of documents for taxes and she did her best. She really deserves good words and a promotion. Many thanks. Aleksandr.
Alek · 25 August 2022
Agent replied
Dear Alek,
Thank you so much for your kind words. We pride ourselves on going the extra mile and I'm pleased we were able to exceed your expectations. We look forward to assisting you again in the future.
Kind regards,
Rachel Morton | Property Management Manager
★★★★★ 5/5
GoogleDealt with property manager Chanelle Smith was very professional and efficient always got back to me in a timely manner great staff!
Becky · 6 June 2021
Agent replied
Dear Becky,
Thank you so much for your kind words for Chanelle. We pride ourselves on going the extra mile and I'm pleased we were able to exceed your expectations. We look forward to assisting you again in the future.
Kind regards,
Rachel Morton | Property Management Manager | haart Harborne & BJB Lettings
★★★★★ 5/5
GoogleI was hesistant to contact an estate agency given my previous experience with other estate agencies but was really impressed with the first class customer service I received from Yusuf - he was friendly, knowledgeable & incredibly helpful!
Tayesh · 26 May 2024
Agent replied · 24 August 2024
Thank you so much for your lovely review for Yusuf in Property Management
★★★★★ 5/5
GoogleJust want to give a big thankyou to Chanel for being so kind and attentive and having phenomenal customer service over the phone. She helped me find properties to rent within my price range and made the whole experience incredibly easy and stress free. Thanks again for your help Chanel!
Libby · 25 August 2023
Agent replied · 24 August 2024
Dear Libby, Thank you very much for your kind review, we are happy to hear you are pleased with Chanel's service in residential lettings. Kind Regards Davand Chauhan Lettings Branch Manager
★★★★★ 5/5
GoogleChanelle is a pleasure to deal with, she is very attentive in keeping you up date with all the info you require
Craig · 14 April 2021
Agent replied
Dear Craig,
Thank you so much for your kind words and praise of Chanelle. We pride ourselves on going the extra mile and I'm pleased we were able to exceed your expectations. We look forward to assisting you again in the future.
Kind regards,
Rachel Morton | Property Management Manager | Harborne Lettings
★★★★★ 5/5
GoogleExcellent viewing with Jada Dinkett. She was well informed about the property and prepared for the viewing. Thank you for a great showing
Beauty · 8 January 2025
Agent replied · 22 January 2025
Dear Beauty,
Thank you for leaving positive feedback and a five star review for Jada.
Kind regards, Krystle Ainsworth, Residential Branch Manager
★★★★★ 5/5
GoogleVery happy with the excellent service I received from Malwina at Harborne Branch . She was polite on time / prompt and courteous. She followed up on all the matters discussed. I was more than happy to renew my tenancy due to an Excellent Landlord and excellent managing agent (Malwina) I would recommend Haart Harborne Branch .PositiveProfessionalism
David · 10 January 2023
Agent replied · 9 January 2025
Dear Paul
Thank you very much for your kind review, we are happy to hear you are pleased with Malwina's service. Kind Regards Davand Chauhan Lettings Branch Manager
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
