Trusted Agent profile · Birmingham · West Midlands
★★★★★
908 reviews across 2 platforms
107 High Street, Harborne, Birmingham, West Midlands, B17 9NR
Part of haart, see every office.
haart's office in Birmingham, West Midlands, at 107 High Street, is rated 4.7 out of 5 across 908 reviews on two platforms, including 902 Google reviews rated 4.7. It won Platinum in The Trusted Agent 2026 awards, one of eight awards haart won in 2026.
The Trusted Agent 2026 results for haart, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
5/5
GoogleI would highly recommend this letting agent as they are swift and proficient. Chanel has been amazing and friendly. A total superstar 😊 …
Dear J'Daya, Thank you very much for your kind review, we are happy to hear you are pleased with Chanel's service in residential lettings. Kind Regards Davand Chauhan Lettings Branch Manager
5/5
GoogleChanel is a super friendly and knowledgeable agent! She really validated my partner and my feelings and encouraged us to keep looking at multiple properties if we weren’t 100% certain!
Dear Rachel, Thank you very much for your kind review, we are happy to hear you are pleased with Chanel's service in residential lettings. Kind Regards Davand Chauhan Lettings Branch Manager
5/5
GoogleJada has been really helpful with organising the house viewing.
Dear Sushanth, Thank you very much for your kind review, we are happy to hear you are pleased with Jada's service in residential Sales. Kind Regards Davand Chauhan Branch Manager
3/5
GoogleElisha is a service oriented staff , she is responsive as well as competent on the job. . i have never seen someone who is 24/7 online, responding instantaneously to your request via mail. she's proven to be professional indeed. well done.
Dear Olumide, Thank you very much for your kind review, we are happy to hear you are pleased with Elisha's service. Kind Regards Davand Chauhan Lettings Branch Manager
5/5
GoogleI needed to move quickly and Shannon.was very good at making sure all the paperwork went through as quickly as it could. They helped me move in less than 5 days after viewing a rental property. Can't recommend Shannon and Haart enoughPositiveResponsiveness
Dear Samuel Thank you very much for your kind review, we are happy to hear you are pleased with Shannon's service. Kind Regards Davand Chauhan Lettings Branch Manager
5/5
GoogleJada amazing! Everything was great! Really appreciate
Dear Danagul, Thank you for leaving positive feedback and a five star review for Jada. Kind regards, Krystle Ainsworth, Residential Branch Manager
5/5
GoogleJada is so patient and helpful, she introduced the house detailed.
Dear Kubi, Thank you for leaving a five star review for Jada. Kind regards, Krystle Ainsworth, Residential Branch Manager
5/5
GoogleHaart have a workforce who appear honest and very passionate about what they do. They sold our home for the full asking price within the month. I and my wife would like to particularly thank Krystle and Michael for their hard work. They are both very approachable and honest. A credit to Haart. Great work Haart!
Dear Frankie Paterson, Thank you for taking the time to leave a review for us at haart Harborne. We're delighted we could meet your expectations! Thank you for your kind words - sincerity is the most important thing to the team. We wish you the best of luck in your new home. haart Harborne
5/5
GoogleI spoke to Chantelle this afternoon about a repair need on my home. She was helpful, polite and listened to my concerns. Her follow up emails were reassuringly prompt and clear in what is to happen next. Thank you for taking the time to sort matters out so quickly.
Dear Rosemary, Thank you so much for your kind words and praise of Chanelle. I'm pleased Chanelle was able to help you and was able to exceed your expectations. We look forward to assisting you again in the future. Kind regards, Rachel Morton | Property Management Manager | haart Harborne & BJB Lettings
4/5
GoogleRachel has been my letting agent since august 2020, we had some communications problems at the beginning but now everything has been working fine, she replies all my emails, although sometimes takes a bit, but she is always kind and tries to help me. Thanks for all you have done.
Dear Fernanda, Thank you so much for taking the time to leave a review. I'm glad we've been able to help you and we look forward to assisting you again in the future. Kind regards, Rachel Morton | Property Management Manager | Harborne Lettings
5/5
GoogleJai came in today for the property inspection. He listened to our queries and assured us to get in touch soon. He was professional and cooperative. I am always satisfied with HAART property management service, like Rajanvir always cooperated with us if we are having any issues with the property. Well done guys
Hello Syed, thank you for your review for Jaidev and Raj in Property Management
5/5
GoogleShannon was so awesome in helping out! She was very patient and answered all my questions. I recommend her agency if u want a good apartment in the uk.
Dear Ademola, Thank you very much for your kind review, we are happy to hear you are pleased with Shannon's service in residential lettings. Kind Regards Davand Chauhan Lettings Branch Manager
5/5
GoogleAs a Landlord and not local to Harborne I have been impressed with the excellent communication from Jessica, either by phone call or regular email updates. She is striving to get the repair works done on the roof of my apartment, despite the difficulties encountered with the Management Company at Harborne Central and on a recent visit to see her in person I found her very professional and friendly and hope to continue with her support ongoing.
Dear Sheila, Thank you very much for your kind review, we are happy to hear you are pleased with Jessica's service in Property Management. Kind Regards, Malwina Kedzia Property Management Manager
5/5
GoogleYusuf went above and beyond helping me out and delivered excellent customer service! Really pleased with the service!
Dear Khadiza, Thank you very much for your kind review, we are happy to hear you are pleased with Yusuf's service in Property Management. Kind Regards, Malwina Kedzia Property Management Manager
5/5
GoogleThank you Michael & Krystle and all the team at Haart’s for your hard work and high standards of support You promised the sale would be quick and the house easy to sell and this you achieved Please thank all your team and I’m sure you will have many good sales in the future
Dear Mitzi Hodgetts, Thank you for taking the time to share your experience. We are delighted you are pleased with the service you received whilst selling your property. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Harborne estate agents
5/5
GoogleJada was very helpful showing the property and answering all my questions!
Dear Laura, Thank you very much for your kind review, we are happy to hear you are pleased with Jada's service in residential sales. Kind Regards Davand Chauhan Lettings Branch Manager
5/5
GoogleChanel was prompt, very friendly, and answered any questions I had. Thanks for showing me round:)
Dear Lorcan, Thank you very much for your kind review, we are happy to hear you are pleased with Chanel's service in residential lettings. Kind Regards Davand Chauhan Lettings Branch Manager
5/5
GoogleJada is absolutely brilliant and profesional agent always answers the phone and calls back.
Dear Remaras, Thank you for your five star review for my colleague Jada. Kind regards, Krystle Ainsworth, Residential Branch Manager
5/5
GoogleSaqib was great help in sorting out my maintenance issues, thank you so much!
Hello and thank you for leaving a great review for Saqib. Kind Regards, haart Property Management
5/5
GoogleBuying a property is complicated, time consuming and stressful at the best of times. Doing so from the other side of the world makes it doubly so. However, the superb communication from both Kasim and Michael made my recent property purchase as easy as it could possibly have been. Thank you Haart.
Hi Karen Fairweather, Thank you for taking the time to leave a review for us at haart Harborne. We're happy we could meet your expectations! Thanks again for taking the time to leave us this information about your recent purchase. Take care! haart Harborne
5/5
GoogleThank you Yusuf for your help reviewing prospective properties!
Hello and thank you for leaving a review for Yusuf in Property Management
5/5
GoogleI called today to discuss a maintenance issue with the property I am renting and Chanelle was very helpful and responsive, I received an email update very quickly and have high hopes that my issue will be dealt with quickly and professionally thanks to Chanelle.
Dear Amy, Thank you so much for your kind words. We pride ourselves on going the extra mile and I'm pleased Chanelle was able to exceed your expectations. We look forward to assisting you again in the future. Kind regards, Rachel Morton | Property Management Manager | haart Harborne & BJB Lettings
5/5
GoogleI've dealt with Chanelle on a number of times and found her to be an absolute pleasure to deal with. She's knowledgeable about the business, a stickler for detail and gets the job done to the highest of order. She is a credit to BJB.
Dear Matthew, Thank you so much for your kind words. We agree that Chanelle is a great credit to us and I'm pleased she was able to exceed your expectations. We look forward to assisting you again in the future. Kind regards, Rachel Morton | Property Management Manager | Harborne & BJB Lettings
5/5
GoogleWould highly recommend Haart, Yusuf went above and beyond and delivered great customer service!
Hello and thank you for leaving a review about Yusuf's services. Kind Regards, haart Property Management
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: haart, Birmingham won Platinum; haart, Wembley won Platinum; haart, Lincoln won Platinum; haart, Doncaster won Platinum; haart, Bury St Edmunds won Platinum; haart, Clacton On Sea won Platinum; haart, Dartford won Platinum; haart, Romford won Platinum.
