Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
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5/5
GoogleEven after moving the n, Chanelle was always there to make sure that the facilities and the infrastructure are perfectly working. All need if something isnβt working properly, no matter small, is to report and Chanelle will forward to the landlord in no time, and the contractor will be knocking on the door very soon.
Bahaa Β· 23 September 2021
Agent replied
Dear Bahaa, Thank you so much for your kind words. We pride ourselves on going the extra mile and I'm pleased we were able to exceed your expectations. We look forward to assisting you again in the future. Kind regards, Rachel Morton | Property Management Manager | haart Harborne
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5/5
GoogleKay was a breath of fresh air in helping me look for a property. She was extremely helpful and provided a very professional service, keeping me updated frequently and going the extra mile from the start to find a property that suited my needs. Kay was very approachable and accommodating and easy to communicate with - thank you!
A Β· 13 February 2021
Agent replied
Dear Megan
Thank you for taking the time to leave a review. I'm delighted to hear you have had a good experience with our lettings team at haart Harborne.
Kind regards, Davand Chauhan, Lettings Branch Manager
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5/5
GoogleKay was a breath of fresh air in helping me look for a property. She was extremely helpful and provided a very professional service, keeping me updated frequently and going the extra mile from the start to find a property that suited my needs. Kay was very approachable and accommodating and easy to communicate with - thank you!
Megan Β· 12 February 2021
Agent replied
Dear Megan
Thank you for taking the time to leave a review. I'm delighted to hear you have had a good experience with our lettings team at haart Harborne.
Kind regards, Davand Chauhan, Lettings Branch Manager
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5/5
GoogleTara has been absolutely amazing lead us through every step of the way always answering any question we had. Even responding out of hours and on days off. Gone out of her way to make the process as quick and smooth as possible and make us as comfortable! Extremely professional and caring a real credit to the team!!
Lauren Β· 9 February 2021
Agent replied
Dear Lauren
Thank you for taking the time to leave a review. I'm delighted to hear you have had a good experience with our lettings team at haart Harborne.
Kind regards, Davand Chauhan, Lettings Branch Manager
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5/5
GoogleJada was great, on time and really polite when showing me around. Recommended highly π β¦
Philip Β· 18 October 2024
Agent replied Β· 25 October 2024
Dear Philip,
Thank you for taking the time to leave a five star review for Jada.
Kind regards, Krystle Ainsworth, Residential Branch Manager
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5/5
GoogleChanel was so professional and very straight forward! My partner and I got the place we wanted. Thank you so much
Sandra Β· 25 July 2024
Agent replied Β· 24 August 2024
Dear Sandra, Thank you very much for your kind review, we are happy to hear you are pleased with Chanel's service in residential lettings. Kind Regards Davand Chauhan Lettings Branch Manager
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5/5
GoogleI would like to thank haart, particularly Kasim for being caring and attentive in helping selling my property in challenging circumstances whilst having a tenant in place during the sale. I would highly commend Kasim as he is an asset to the company & will definitely be recommending him to my friends & family who are looking to sell/ buy a property.
Homa Β· 29 July 2019
Agent replied
Dear Homa Akrawi, Thank you for taking the time to leave us feedback. We are pleased to hear about your experience with us. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Harborne
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5/5
GoogleImanjot Singh was really helpful on the phone yesterday, helping to find the perfect home for me! Great agency, great customer service, will definitely be reccomending to my pals! βοΈπ β¦
Abdul-Lateef Β· 28 December 2023
Agent replied Β· 24 August 2024
Dear Abdul-Lateef,
Thank you for leaving a five star review for my colleague Imanjot. I'm pleased to hear you are happy with the service you have received so far and would be happy to recommend us to others.
Kind regards, Krystle Ainsworth, Residential Branch Manager
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5/5
GoogleJada was lovely with us today, very informative, answered all our queries. Will definitely recommend.
Kritika Β· 18 October 2024
Agent replied Β· 25 October 2024
Dear Kritika,
Thank you for leaving a five star review for Jada.
Kind regards, Krystle Ainsworth, Residential Branch Manager
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5/5
GoogleElisha was really helpful in assisting us in renting our first home in Birmingham. She was very reassuring and professional in all our dealings. She made the process seamless, and for that, my family and I are grateful. Thank you Elisha! I would definitely recommend her unreservedly.
Melisa Β· 25 August 2022
Agent replied Β· 24 August 2024
Dear Melisa
Thank you very much for your kind review, we are happy to hear you are pleased with Elisha's service.
Kind Regards Davand Chauhan Lettings Branch Manager
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5/5
GoogleOur experience with purchasing a house through Haart has been very positive. Krystle went out of her way to help and update us during every stage of the process, securing our dream home!
Elizabeth Β· 29 October 2023
Agent replied Β· 24 August 2024
Dear Elizabeth,
Thank you for taking the time to leave haart a five star review. From the moment you walked through the door of the property, I knew you were the perfect buyer! I'm so happy we helped secure your dream home!
Kind regards, Krystle Ainsworth, Residential Branch Manager
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5/5
GoogleTara was really helpful when we were trying to find the right house for us, she responded on a Saturday to help us get booked in ASAP and processed our offer form quickly. She was honest about the best way to approach the offer and we're really grateful and looking forward to moving in! Thank you
Megan Β· 25 February 2021
Agent replied
Dear Megan
Thank you for taking the time to leave a review. I'm delighted to hear you have had a good experience with our lettings team at haart Harborne.
Kind regards, Davand Chauhan, Lettings Branch Manager
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4/5
GoogleRachel is being really friendly , approachable and appreciate her support on final account settlement which was a last hanging piece for a while now. I am glad , Rachel has managed to close down the issue on positive node and she has accelerated the initial deposit release and resolved all outstanding queries. Thanks once again.
A Β· 13 February 2021
Agent replied
Dear Manisha,
Thank you for taking the time to leave a review, your feedback is greatly appreciated. I'm glad we were able to resolve your issues and we wish you all the best with your future.
Kind regards,
Rachel Morton | Property Management Manager | Harborne Lettings
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5/5
GoogleAbsolutely lovely experience working with the team and especially Jada and Asad
Peter Β· 19 November 2024
Agent replied Β· 10 December 2024
Dear Peter,
Thank you for leaving a five star review for Jada & Asad, they were happy to help you secure your new home.
Kind regards, Krystle Ainsworth, Residential Branch Manager
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5/5
GoogleAsad was really good and very friendly and answered all our questions.
Monisha Β· 19 November 2024
Agent replied Β· 10 December 2024
Dear Monisha,
Thank you for leaving a 5 star review for Asad, your feedback is appreciated.
Kind regards, Krystle Ainsworth, Residential Branch Manager
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4/5
GoogleRachel is being really friendly , approachable and appreciate her support on final account settlement which was a last hanging piece for a while now. I am glad , Rachel has managed to close down the issue on positive node and she has accelerated the initial deposit release and resolved all outstanding queries. Thanks once again.
Manisha Β· 12 February 2021
Agent replied
Dear Manisha,
Thank you for taking the time to leave a review, your feedback is greatly appreciated. I'm glad we were able to resolve your issues and we wish you all the best with your future.
Kind regards,
Rachel Morton | Property Management Manager | Harborne Lettings
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5/5
GoogleThis is my third time visiting a real estate to view houses. I had a good viewing experience yesterday and found agent Joshua is the most professional and effective sales consultant.
Monaci Β· 28 November 2023
Agent replied Β· 24 August 2024
Dear Mona,
Thank you for your positive feedback and five star review for my colleague Josh.
Kind regards, Krystle Ainsworth, Residential Branch Manager
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5/5
GoogleI would like to thank Tobi (rental department)for being professional and thoughtful for the viewing at the property we are renting out at the moment. Small things such as having the courtesy to take off his shoes when entering and using polite vocabulary really puts the whole company in a good light.
Thank you.
Ibrahim Β· 8 June 2021
Agent replied
Good morning Ibrahim,
Thank you very much for your kind review, Toby strives to ensure we offer the best customer service to all our customers and we respect everyone's home during viewings.
Haart Harborne Lettings, Branch Manager Davand Chauhan
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1/5
GoogleI left a genuine feedback review three weeks ago, and they haven't responded to it. However, they immediately respond to other reviews posted before and after mine. It seems like they might be posting fake positive reviews using their own staff accounts or their friends' accounts. I suspect they are trying to manipulate their overall rating. π¬π¬π¬
Vinod Β· 23 December 2024
Agent replied Β· 29 December 2024
Dear Vinod,
I'm sorry to learn that your review was not responded to. We endeavour to respond to all of the reviews we receive so I'm not sure how yours was missed. I've checked the sales database and I cannot find a record of your name so I will speak to our lettings and property management team on your behalf to alert them of this error. Apologies for any inconvenience caused.
Kind regards, Krystle Ainsworth, Residential Branch Manager.
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5/5
GoogleChanel was amazing today if I could put 6 stars I would!!! thank you so much for today she was so professional
Monisola Β· 26 May 2024
Agent replied Β· 24 August 2024
Dear Monisola, thank you very much for your kind review, we are happy to hear you are pleased with Chanel's service in Residential Lettings Residential Lettings.
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5/5
GoogleI have had frankly a terrible experience with Haart lettings team in Coventry since the very start of my tenancy. Nevertheless, Malwina Kedzia managed to improve as best as she could, responding to all my request in the best delays, resolving all of the issues that were caused by the lack of professionalism from the Coventry office property management teams. Before being put in relation with Malwina I had been waiting for six months with a broken window and she managed to resolve all the issues I have had and always check if they were resolved afterwards. I wished I could have delt with Malwina from the start.
Jean-Baptiste Β· 26 October 2023
Agent replied Β· 25 October 2024
Dear Jean- Baptiste,
Thank you very much for your kind review, we are happy to hear you are pleased with Malwina's service in Property Management. Kind Regards Davand Chauhan Lettings Branch Manager
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5/5
GoogleMany thanks to the team at Haart's estate agency who supported us with our house sale. Particular thanks go to Michael Prince who was an absolute star when we hit a few bumpy patches and he helped sort them out for us. He kept us informed and updated at all times and we were well supported. Many thanks Team Haart.
Ann Β· 29 July 2019
Agent replied
Dear Ann Mudie, Thank you for taking the time to leave us feedback. We are pleased to hear about your experience with us. We always love to hear from our customers, especially with such great feedback. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! haart Harborne
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5/5
GoogleThe team at Haart in Harbourn have been fantastic. Especially Shazia Tabasum,who has gone above and beyond her role to help me.
A big thankyou to her for helping me acheive a possitive outcome.
I would defintley recommend family and friends to the team of Haart.
Team working at Haart thank you for your kindness, patience and help. Well done!!!!!!
Rashila Β· 29 July 2019
Agent replied
Dear Rashila Patel, Thank you for taking the time to share your experience. We are delighted you are pleased with the service you received whilst using Shazia to arrange your mortgage. We wish you the best of luck in your new home. Regards haart Harborne
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5/5
GoogleRaj was absolutely fantastic and extremely helpful and professional and knew what he was talking about regarding the property inspection.
Chira Β· 25 June 2024
Agent replied Β· 24 August 2024
Dear Chira, Thank you very much for your kind review, we are happy to hear you are pleased with Raj's service in Property Management. Kind Regards, Malwina Kedzia Property Management Manager
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