Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleJust want to say a massive thank you & shout out to Amber for all her help throughout my apartment search right up until I moved in. She was very supportive, helpful and quick to respond to all my questions even outside working hours. I really appreciate your help and I definitely wouldn't have the apartment of my dreams without you. Thank you to Ryan too! They're a great team.
Sally · 24 October 2023
Agent replied · 23 October 2024
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI honestly wish I was able to give more than 5 stars. An amazing estate agent with a brilliant team. Zoe and her team are industry super hero's. They're tremendous at what they do, they make your home buying experience very professional yet very fun. With the service that I received I feel like buying a house every week. Hope to deal with this estate agent again in the future.
Naif · 24 October 2023
Agent replied · 23 October 2024
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI recently had the pleasure of working with Sophie from Dixons, and I couldn’t be happier with the experience. Sophie was extremely knowledgeable, professional, and patient as we went though the renting process. She took the time to understand our needs and preferences, and found us the perfect house, I highly recommend Sophie and Dixons for anyone looking to rent property!
Harry · 26 April 2024
Agent replied · 23 October 2024
Hi Harry, Thank you for your wonderful review of our local team and providing them with 5*! - Best Wishes, Scott @ Customer Care
★★★★★ 5/5
TrustpilotHolly set up my home insurance
Holly set up my home insurance, she listened to what I was after and covered everything I asked for a fab price. I would highly recommend Holly to friends and family.
Consumer · 21 April 2026
★★★★★ 5/5
GoogleWe recently had the pleasure of working Dixon’s Letting Agents who helped with our move.
The viewing with Sophie Hodgson was superb with her attention to detail and professionalism. A huge thank you to Amber Bennett who helped throughout the application process and answered our questions with excellent communication and support. The experience as a whole was extremely positive, seamless and stress-free!
Hassan · 27 March 2024
Agent replied · 23 October 2024
Thank you for taking the time to leave us this wonderful 5* review Hassan Tanveer. Best wishes, Lucy, Customer relations.
★★★★★ 5/5
GoogleKristina is a great person ! She helps us through the entire process! customer service is excellent!
Joe · 15 November 2025
Agent replied · 22 November 2025
Thank you for your kind words, we are delighted to hear that Kristina provided excellent customer service during your experience. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleI have recently had many encounters with Dixons and they were all great especially The recent viewing at birmingham equipoint.
Our agent Sophie was great she explained everything very well and also it was delight to view an apartment with her .
The property was clean and cozy.
Looking forward to make it our home.
Kashaf · 25 July 2024
Agent replied · 23 October 2024
Hello Kashaf,
Thank you for your wonderful review! We're thrilled to hear that you had a great experience with Sophie and enjoyed the viewing at Birmingham Equipoint. We look forward to helping you make it your home!
Best regards,
Dixons Sales and Letting Agents Yardley
★★★★★ 5/5
GoogleI recently viewed a property with Dixons Estate Agents, and I couldn't be happier with the experience and service that was provided by Amelia! Amelia was the agent who showed us around, and she was incredibly amazing. Very helpful and talked us through the steps of submitting a rent application through.
Unknown · 23 September 2024
Agent replied · 23 October 2024
Thank you for your excellent 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleKatrina-Clarke Williams was amazing ,she never failed too email us right back with the information and help we needed
Brandon · 20 October 2025
Agent replied · 22 October 2025
Thank you for your kind words! Katrina-Clarke Williams is a valuable member of our team and it's wonderful to hear that she provided you with such excellent support. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleThe agent we met Sophie was so nice to us. After viewing the house I was interested in for the first time with their agency, she assisted us to make sure we were able to deposit and proceed with all the renting procedures to secure the apartment. I highly recommend Dixon's agency for anyone looking to get a place either for renting of buying at the west midlands.
Ogy · 24 October 2023
Agent replied · 23 October 2024
Many thanks for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleMy husband and I would like to say a big thank you to Dixon, especially Koren. Koren provided a fantastic top-class service throughout the process. She has been highly professional and responsive, and the whole process from viewing the property to referencing took less than 48 hours. She also updated us with communication, sent us a video tour instantly and worked around us for viewings. The process was so smooth and stress-free, specially since we would be relocating from another city. I can not recommend her enough. We will use Dixons again when buying our first property.
Yasmin · 24 October 2022
Agent replied · 23 October 2024
Many thanks for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleDave Smith has been nothing but exceptional for us. The service we have received from him, Dixons and Countrywide has been great. We have used Dave since or first house purchase, then again when we moved and to handle 3 x re-mortgages over the years as we have come to the end of our fixed terms and in our opinion there is no one better.
If you are looking for trustworthy, reliable & speedy service there really isn’t anyone better. Nothing but praise for Dave and the team, we continue to look forward to using Dave and the team again in future.
Phil · 24 October 2022
Agent replied · 23 October 2024
Thank you for your wonderful 5* review! Best wishes, Scott @ Customer Relations.
★★★★★ 5/5
GoogleHannah is super helpful over the phone, gave all the details i needed.
Connor · 13 December 2025
Agent replied · 10 January 2026
"Thank you for taking the time to share your experience with Hannah! We are thrilled to hear that she was able to provide you with all the details you needed. Our team takes pride in providing helpful and informative service. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
TrustpilotExcellent service
Recently put an offer in for my first house and was super daunted by all the legal and morgage requirements that needed to be in place to make the purchase complete. Thankfully the team at Dixons Acocks Green helped me. Adam, Lee and Courtney were always a phone call away. I would recommend anyone buying there first home to buy the hand in hand house purchase service provided by Adam it does come at a fee but well worth it as all solicitors are in house and he will save you allot on your monthly morgage repayments.
Kamran · 15 October 2024
★★★★★ 4/5
TrustpilotRenting
Holly was very helpful and answered all the questions we had! Very quick process and can’t wait to be in our family home!
Sophie · 28 May 2026
★★★★★ 5/5
GoogleFabulous experience with Dixons Yardley.
I dealt with Amelia who was positive, helpful, answered all my questions and with a lovely friendly smile.
All of my queries have been answered quickly and efficiently making a stressful time much more bearable.
Thank you for the pleasure of dealing with Dixons for my property, highly recommend to all
Kelly · 26 May 2024
Agent replied · 23 October 2024
Thank you Kelly Harrison for taking the time to share your wonderful 5* review with us, I of course will make sure your kind words are passed onto our dedicated team, Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleFirst Class service from Day 1.
I would like to thank Faye, Zoe & Paul for the continued contact, support and professionalism in selling my property.
Following the initial valuation and listing we received multiple offers from the first open day and completion took place 3 months later.
I could not have been happier with the service and i would recommend this team to anyone .
Many Thanks again to the 3 of you.
.PositiveResponsiveness, Quality, Professionalism, Value
Richard · 24 October 2022
Agent replied · 23 October 2024
Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
TrustpilotForget the money-thirsty Oakmans, go to Dixons!
I have dealt with Dixons Estate Agents on several house viewings in Birmingham, and my experience has been excellent. Amy and Claire are genuinely the nicest estate agents I have met. They are energetic, professional, and, most importantly, they take the time to listen. They really paid attention to my preferences for buying a house, made thoughtful recommendations, and never once tried to push a property on me that didn’t feel right.
Their approach is completely different from my experience with Oakmans, where I always felt like just another person in a long queue and, at times, as if they were doing me a favour by showing a property. With Dixons, the process felt personal, respectful, and genuinely helpful.
If you’re looking to buy or sell a house in Birmingham, I would definitely recommend going to Dixons.
Emanuele · 18 March 2026
★★★★★ 5/5
GoogleRented my property through Dixons it’s very clear they all know what they’re doing. I personally dealt with Amelia and she was very helpful, especially the time when I was stuck at work and she came all the way to erdington to grab the keys off me. Thanks again Amelia.
Casey · 24 August 2024
Agent replied · 23 October 2024
Thank you Casey for your excellent 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI want to first of all comment on their professionalism, it’s Topnotch, technical know-how is excellent. Especially the Senior Exec Mortgage and Protection Consultant. Very detailed, ready to listen, give lots of advice, work with you all steps the way till you get your house keys. He has wealth of experience. Also Naif and Becky were sooo helpful, very patient and willing to help in securing a house. I will recommend them over and over again.
Adaochinke · 24 November 2024
★★★★★ 5/5
GoogleBecca was amazing 😀
So helpful, me and my partner first time renting and Becca answered every question.. very polite and very easy to talk to if it was not for Becca we would not put a deposit down.. made the best choice thanks Becca xx …
Sadiah · 22 October 2025
★★★★★ 5/5
GoogleWe’ve received nothing but outstanding service from the team at Yardley. They clearly have a real knowledge of the local market; we had some ‘iffy’ advice from another local agent previously but these guys have set us straight and we’re now well on our way. As others have mentioned, Dave is clearly excellent at what he does, but we must mention Zoe, Faye and Olivia for their sound advice and (in our case) patience! Great team.
Colin · 24 October 2022
Agent replied · 23 October 2024
Many thanks for your marvellous 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThank you Amelia! (Dixons-Yardley)
You provided excellent customer service going above and beyond with your professionalism and knowledge.
Although I was late for the viewing, you communicate excellent by contacting me and waited for my arrival patiently with a smile on your face.
You gave me useful information and answered my questions regarding the property with kindness and respect.
I really appreciate it!
Monica · 10 November 2023
Agent replied · 9 November 2024
Thank you for your glowing comments and 5* review! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI'm more than pleased with how the sale and purchase of properties has gone, given the circumstances and urgency (moving my mother into a retirement village). Faye has been our agent and has truly earned her trust from us, providing superior, professional and timely services while remaining sensitive to our needs and complexities. I whole-heartedly recommend Faye and the team at Dixons.
Chris · 24 October 2023
Agent replied · 23 October 2024
Thank you for taking the time to leave us your wonderful 5* review and recommendation. Best wishes, Lucy, Customer Relations.
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