Dixons Estate Agents Yardley Sales reviews in Birmingham

★★★★★ 5/5

Google

I had a great experience in reviewing documents and signing all the papers with Stina. She explained me the process very well, and answered all my questions without hesitation. Thank you, and Thank you Stina!

Naomi · 27 December 2025

★★★★★ 5/5

Google

Katrina was our first contact with Dixons and she was great, very helpful and welcoming (thank you very much Katrina). Our next contact was Holly who was also great and helped us tremendously through all the processes involved (thank you very much Holly). We have had a very good experience with Dixons and would like to thank all the staff at Dixons Yardley definitely 5+ stars. THANK YOU.

Jason · 17 December 2024

★★★★★ 1/5

Trustpilot

Just glad I'm not using them to sell my…

Just glad I'm not using them to sell my house. Cannock branch is terrible. No one to answer phone and they don't reply to messages left. Finally booked a viewing and no-one turned up, total waste of time. Finally managed to view and put forward an offer and they failed to get back to me in a reasonable amount of time. Since then I found another property with another agent placed offer which was accepted. Thanks for nothing Dixons Cannock.

Dean · 9 September 2026

★★★★★ 5/5

Google

⭐⭐⭐⭐⭐ I am absolutely thrilled with the service I've received from Sophie Hodgson, Lettings Negotiator, in helping me find a beautiful house to let. Sophie has been incredibly helpful throughout the entire process, going above and beyond to ensure that I find the perfect home for my new life. Even though I'm still in the process of finalizing everything, I couldn't be happier with the level of support and dedication Sophie has provided. Her professionalism, attention to detail, and genuine care for her clients have made this transition so much smoother for me. I'm grateful for Sophie's assistance and can't wait to start my new life in my new home. Thank you, Sophie, for all your hard work and support!

Vijayalakshmi · 26 May 2024

★★★★★ 5/5

Trustpilot

A pleasure to work with

A pleasure to work with. Very professional, took care of all of our viewings, and got us a great price. Daniel and his team talked me through everything in a polite, professional and friendly way. I would definitely recommend them. Thanks all.

Roger · 24 June 2026

★★★★★ 5/5

Google

Selling and buying/moving house can be very stressful, I signed with Dixons and Rebecca came and explained thoroughly the whole process, Naif, Zoe helped us to get viewing and got us an offer. Which was great, then I met David Smith ( mortgage advisor/broker) who is a real hero to get me a very good mortgage offer and sort everything out for us, got mortgage offer within 4-6 days, he explained what is needed, which made it very simple. Communication from him for each step was 2nd to none and he is very approachable. Thank you to whole Dixons team for assisting us in this journey.

Imran · 16 July 2025

★★★★★ 5/5

Google

Our experience dealing with the Dixons Yardleys Branch has been nothing short of exceptional. We have been liaising directly with Amber, Amelia, Sophie and Ryan, but will also have interacted with others from the branch, but every communication, whether it be by email, phone call or face to face has been so pleasant and professional. The team have been very helpful and we've loved their supportive approach, they don't make you feel under pressure and their considerate approach makes it easy to do business with them, we've never felt that we can't ask something simple and basic or will be left feeling that was a silly question, they are just so helpful. We suppose you're reading this review to see if you should instruct Dixons Yardley, are they good, yes, are they professional, yes, do they do what is right for you, yes, would we recommend them, HELL YEAH!!! Thank you Amber, Amelia, Ryan, Sophie and the wider Dixons Yardleys Team, we really do appreciate your amazing customer first approach, great culture :)

Manish · 27 March 2024

★★★★★ 5/5

Google

I have recently rented out my property with Dixons and as a first time landlord I was so nervous but Dixons really exceeded my expectations. The process was so quick and efficient I was kept updated at every stage and cannot believe how quickly my tenants have moved in. Cannot thank you enough for making this first time experience so enjoyable. Special thanks to Amelia, Amber and Ryan. Keep doing what you’re doing! Look forward to you managing my property.

Saiqa · 27 March 2024

★★★★★ 5/5

Google

Amelia was brilliant very positive helpful and answered all my questions. Sophie who helped through the application process was brilliant too. She made everything clear and easy. Its always a hassle looking for a new flat. so many are just rude, pushy or disinterested but I didn't get any of that from Sophie. Amber was great in helping me finish of the final stage. Process was smooth and Amber kept me up to date and well informed throughout the process. Grateful for Dixons professionalism, friendliness; getting my move sorted in such a quick, hassle-free and efficient manner

Meedaxa · 27 March 2024

★★★★★ 5/5

Google

I couldn't be more impressed with the professionalism, dedication, and outstanding service provided by Ryan & Sophie. From the moment I contacted the agency, Sophie and Ryan demonstrated a deep understanding of the local rental market and took the time to listen to my needs and preferences (and believe me when i say that list was endless!) Their communication was exemplary, keeping me informed at every step of the process and promptly addressing any questions or concerns I had. Their attention to detail and market expertise were evident, providing thorough assessments of potential tenants, ensuring that only the most suitable candidates were presented to me. Their proactive approach and friendly demeanor has made the entire experience seamless and stress-free. Not only did Sophie and Ryan work tirelessly to secure reliable tenants for my property, but they also went above and beyond to negotiate favourable terms and expedite the rental process. Their professionalism, integrity, and commitment to excellence truly set them apart. I am delighted with the outcome of our collaboration and would wholeheartedly recommend Sophie and Ryan to anyone in need of top-notch service. Their dedication, expertise, and outstanding customer service make them invaluable assets to Dixons! Thank you, Sophie and Ryan, for your exceptional support and for exceeding my expectations! The silver lining of when a tenancy ends is that i know i can come to a competent team! I hope neither of you leave!

Nasser · 27 March 2024

★★★★★ 5/5

Google

I can’t recommend Dave enough. He handled my mortgage through a long and difficult process, and his support was invaluable every step of the way. Even when things didn’t go to plan. Dave was always there with clear advice, reassurance, and a steady hand. His 20 years of experience really showed. He knew exactly what was needed at each stage and made a complicated process feel manageable. I always felt like I was in good hands, and I genuinely don’t think I could have navigated it all without him. If you’re looking for a mortgage broker who truly knows his stuff and has your back from start to finish, Dave is your guy.

Abbas · 22 May 2025

★★★★★ 5/5

Google

Excellent team at Dixons Yardley. Bought 3 houses and have one on rent through Zoe and the team here over the past 12 months. Fantastic service, knowledge and professionalism demonstrated throughout. Zoe/Naomi have been exceptional in accommodating my requests for viewings and engagement with seller/solicitors for purchases and Ryan/Amber have taken care of everything related for my rental property. If you are looking for a friendly, professional, stress free service that goes the extra mile you got it all here at Dixons Yardley. Highly recommended - Ive dealt with many estate agents and am very impressed with the team here. Keep up the good work guys!

Zabble · 28 December 2023

★★★★★ 1/5

Google

We sold our house to purchase another larger property, was not happy with the overall experience and will not be using again being there customer felt I was treated with no respect, Zoe needs to learn some manners how to deal with her customers who pay her wages . I felt she was very rude in the way she talked. Naomi was brilliant she was on-time and showed my property with confidence. I think she should be the manager at Dixon's Yardley.

Triple · 25 December 2023

★★★★★ 5/5

Trustpilot

Excellent communcating skills from Dixons estate agent staff

I met Becca in Birmingham while I have put up for rent my house through Dixons estate agents. Becca was tasked to carry out viewing of interested people. The reason that I am writing this review is that I was impressed how well Becca did carry out the viewings and how professional she comes across especially in communicating with people.

Arben · 10 December 2025

★★★★★ 5/5

Google

Hannah was really helpful and showed me a property at the last minute. Shame I didn’t go for it however, the customer service she provided throughout was excellent! Highly recommend her to anyone!

Jamal · 21 October 2025

★★★★★ 5/5

Google

I have recently used the Yardley letting branch for letting a property and found all the members of staff unbelievably helpful and knowledgeable. Amber was my contact and she was so helpful, along with the other office people. I hate the word “staff” to be honest if I wrote what I wanted to say then I think people would think I was having them on. But Amber was just so incredibly helpful and polite and I would offer her a position in my company should there be one. The only improvement I could suggest is a little more attention to answering tele messages on the office telephone line. But this is being super critical. Norman Heeley

Norman · 9 December 2023

★★★★★ 5/5

Google

I went for a viewing of the apartment 5 on Shirley Road and l met with the lovely Sophie who showed me around the place and all I can say I fell in love with it, the landlord had done it up so nice and I already started imaging myself moving in with my partner and living together. I took an application form as soon as I walked in and now I wait to see if I get accepted (which by the way I really Hope I do because I cannot stop thinking about the home). It had a modern touch to it and felt so homely and it is perfect for couples! Sophie was so lovely and answered every question of mine and explained the process really well to me and I would give her more than 5 stars if I could!! Perfect

Aisha · 28 November 2023

★★★★★ 5/5

Google

Our landlord left us in the lurch but Dixons went above and beyond to help us. Harry sorted our temporary accommodation and kept us up to date regularly to help reduce our stress - we can't thank him enough. Amber was also a star, helping us move into our new property as quick as possible and ensuring the process was as smooth as could be. We wouldn't rent with anybody else - Dixons have always helped us as much as they possibly can. Ryan helped us with our last property and we always polite and friendly, contacting us frequently with updates. Great team all round! All well mannered and bend over backwards to sort out your problems as quick as possible.

Laura · 28 November 2023

★★★★★ 5/5

Google

I spoke to Hannah on the phone and she couldn’t been more helpful and polite. I was very happy and impressed with my experience. Thanks Hannah!

Cavan · 13 December 2025

★★★★★ 5/5

Google

2 words - DAVID SMITH. What an set you are to Dixons Yardley branch and Countrywide. We’ve been with you from the start and 5 years down the line you’re still the best in the game. If you’re looking for someone with an in-depth knowledge of the mortgage world, speaks to you as a human worth no jargon and genuinely cares about you then look no further than Dave. Will never go to anyone else for mortgages/ re mortgages. Thanks Dave!

Christian · 24 October 2023

★★★★★ 5/5

Google

My experience with Dixons sales and Letting agents Yardley has been nothing short of a pleasant one especially with there very amiable Letting Negotiator (Amber Bennett). Amber in collaboration with the Letting agency helped me to find not just a house but a home in a very beautiful, serene part of town. They are especially helpful and attentive to the desires and specification of the client. I highly recommend this Letting agency for anyone looking for a home and especially my friend Amber. Thank you.

Johnforte7 · 24 October 2023

★★★★★ 5/5

Google

I would highly recommend Dixons Yardley, in particular Amber, she has been extremely helpful and professional throughout this whole letting experience. She responds very quickly to any questions I may have and kept me updated with the process. She has made something that could potentially be quite stressful, simple and understandable and for that I am extremely grateful. Thank you again for all your hard work, tine and help over the last few weeks. You are a credit to the team.

Sian · 24 October 2023

★★★★★ 5/5

Google

Me and my husband were looking for new house for rent for months and months, we were so hopeless that we even discussed about leaving Birmingham and moving to a new city because of house shortages here. Finally when we met Sophie Hodgson ,she helped us find the perfect house for us. She is so polite , kind and really really helpful. She is the nicest letting agent I have met so far. Thank You so much Sophie for helping us through out this process. I would also like to thank Amber Bennet as well, she was really helpful in negotiating and finalizing our letting process. We were so happy the day she gave us our house keys alongside few treats as gift for us. I highly recommend Dixons Yardley branch to whomever is looking to find a perfect nice house for themself.

Umbreen · 24 October 2023

★★★★★ 5/5

Google

The team at Dixons Yardley were efficient, helpful and accommodating. Both the manager, Ryan, and team member Amber guided me through the rental of my property and handled all aspects from initial valuations to finding and settling in a suitable tenant. Communication was excellent throughout and Amber was very quick to send and reply to emails, happy to meet up in branch and all matters were explained clearly. T’s and C’s, including fees, were discussed and fair for the service provided. I would certainly recommend the team at Yardley.

Dan · 24 October 2023