Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotI recently dealt with a young lady…
I recently dealt with a young lady called Tara from the Dixons office who provided the most efficient and professional service that i have ever experienced with regards to renting a house.I highly recommend Tara and dixons of lichfields for rentals.
Jim · 24 May 2022
★★★★★ 5/5
GoogleLovely house Amelia and the other lady were lovely very helpful and they made sure we were all happy and made sure we had no questions
Sophie · 24 August 2024
Agent replied · 23 October 2024
Thanks Sophie for leaving us your amazing 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 1/5
TrustpilotDo not rent from Dixons!
Do not rent from Dixon! I am currently suffering because of their lies. When viewing the property, Amber (Yardley branch) assured me certain issues would be fixed. She then called.me to say they had been. As soon as I moved in I realised she had lied. The shower floods and the kitchen has a leak which is now flooding the floor. It has been 2 weeks since I reported it, still nothing from countrywide. Avoid Dixon, Countrywide and save yourself future hassle.
Sabaa · 12 April 2023
★★★★★ 5/5
TrustpilotDixons - Bearwood
Dixons - BearwoodThe service provided by Dixons estate agents in Bearwood was second-to-none. Really happy to have found Aaron! From the start we could tell he was very knowledgeable and as first time buyers he has been very helpful in each stage of the process. Would highly recommend his services to anyone!
Sally · 19 November 2019
★★★★★ 5/5
TrustpilotExcellent Service
Excellent Service, quick to feedback on the sale, always kept us up to date. I would highly recommend Lisa and her team. Anthony
Anthony · 17 November 2023
★★★★★ 5/5
GoogleI got a good experience viewing the property at woodclose road. Really appreciate the service by Sophie. She explained everything clearly anf was a pleasant viewing experience. Hopeful about getting the property for moving in.
Nikhil · 13 February 2024
Agent replied · 9 November 2024
Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
TrustpilotDixons, Yardley are AMAZING
Selling houses is stressful. Except for Dixon's Yardley who are quite frankly mad for it. Faye will list your home and get a buyer and Zoe will hand-hold, trouble-shoot, metaphorically bang heads together and keep everything on trackThese guys are as cool as cucumbers and won't let you downEstate agents get a bad rep. These folk are bucking that trendI cannot recommend them highly enough. You will not regret selling with Dixon's, Yardley
Picard999 · 16 September 2023
★★★★★ 5/5
GoogleHolly,Sophie and Ryan deserve top marks for friendly helpful service they provided in helping me and my brothers find the house.
Many thanks guys
Aj · 24 August 2024
Agent replied · 23 October 2024
Thank you for taking the time to leave us your 5* review Aj! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
TrustpilotSuccessful journey
Dan, Vicky & Rich were very helpful along our journey to our successful move.Anything we didn't understand they explained it to us.Thankyou so much
Teresa · 29 September 2023
★★★★★ 1/5
TrustpilotAvoid renting from them!
Rented flat - Longley Walk, Chelmsley Wood.My partner rented a flat from Dixons for 12 months, on check-in the property had various marks and smudges and was far from pristine condition. I myself have worked in property lettings for 11 years and I deal with all aspects from check in, check out and releasing deposits on a daily basis, so I know exactly what is and is not acceptable. The flat had tiny electric wall heaters that were not wired in and did nothing to heat the flat, these heaters were not mentioned on the EPC as it had Blown air heating when it was carried out and would mostly likely fail a new EPC, you could see your breath in the flat it was that cold. Various repairs and the poor heating was reported to Dixons many times and even mentioned during an inspection but nobody ever got back to him even when he called up to chase. Before check out myself, my partner and his parents cleaned the flat, it was left in a cleaner condition than when he moved in. He then received an email from Dixons to say the landlord would like £190 towards cleaning. The deposit was on the insured scheme where the landlord holds the deposit and pays a membership to insure it with MyDeposits, this means MyDeposits always sit in favor of the landlord as they are the paying member not the tenant. With this in mind we disputed the deposit and sent photographic evidence of the cleaning and condition plus the emails shared, the deposit should have been released in full but they still took £145 of it and awarded the landlord. My advice is avoid renting from Dixons and always avoid signing up for a deposit on an insured scheme, the tenant will never be in a fair position.
Michelle · 18 January 2023
★★★★★ 5/5
TrustpilotSarah and the team were fantastic in…
Sarah and the team were fantastic in the Bearwood branch !!!!Second property that you guys have sold for us Great Job !!!!
Brian · 30 October 2023
★★★★★ 5/5
TrustpilotThank u to Sarah and the team at Dixons…
Thank u to Sarah and the team at Dixons in erdington sarah was very helpful always keeping upto date with the sale on my flat many thanks Sarah and Allison
Mr · 15 March 2023
★★★★★ 5/5
GoogleI’ve rented multiple of my properties out through Dixons in Yardley and I couldn’t recommend them more. Fantastic service. Amelia always has, and continues to make, the whole process stress free. Good as it gets in my book.
Elliott · 24 October 2023
Agent replied · 23 October 2024
Thank for your brilliant recommendation and 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe had an amazing experience with Ryan helping us move into our property, sorting it with the Landlord and us. The process was stress-free and relaxed. We started the whole process of looking for the house about a week ago, we’ve just moved into our place today! The speed and efficiency of Dixon, I truly applaud. Would defo recommend going through them!PositiveProfessionalism
H · 24 October 2020
Agent replied · 23 October 2024
Thank you for taking the time to share your experience and for your wonderful 5*'s! Kind regards, Scott @ Customer Relations
★★★★★ 5/5
GooglePleasant experience, quick communication. Very glad that they were able to arrange viewings on Saturday, and almost everything was coordinated through email with just a couple additional phone calls, so it is easier when you have a busy schedule. Big thanks for the agent Amber, she was lovely.
Eglė · 9 December 2022
Agent replied · 8 December 2024
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
Googlei had a viewing yesterday with someone called Amelia. she was very helpful and answered any questions i had. would definately reccomend
Georgia · 24 August 2024
Agent replied · 23 October 2024
Thank you Georgia for your kind words and recommendation! We're delighted to hear that Amelia was able to assist you so well during your viewing. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
TrustpilotYardley branch outstanding
Used the Yardley branch to sell our property. We started discussing possibility of selling about 6 months ago but still had reservations as we hadn't decided when we wanted it to go on the market. Faye from Yardley branch was amazing, she kept in touch with us regularly and when we were ready to sell, she made the whole process so easy for us. Naomi from the same branch arranged viewings and she was so friendly and professional. We ended up with a serious buyer within 3 days of the house going on the market. Faye and Naomi are definitely an asset to the Yardley branch.
Noreen · 23 November 2022
★★★★★ 5/5
GoogleRyan Smith and Cara helped us finalize everything within one week. From the moment we viewed the property to the moment we signed the contract, everything was smooth and they displayed an utmost professionalism. This is brilliant and we are very satisfied. These people know how to get things done in a timely fashion. Well done!
Ahmed · 10 November 2021
Agent replied · 9 November 2024
Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAmazing experience with Amelia, very helpful and welcoming. Gave me an excellent tour of a property I was viewing. Lovely girl
Brandon · 24 August 2024
Agent replied · 23 October 2024
Thank you Brandon for your amazing 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleViewed flats at Equipoint today, interested in 903, 809, 421.
Answered all our questions at the end well and really helpful informing us of the process!
Libby · 26 May 2024
Agent replied · 23 October 2024
Thank you Libby for your wonderful 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThe viewing was seamless, I took all the time I needed and they were ready to answer any questions
Favour · 23 September 2024
Agent replied · 23 October 2024
Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThe staff was very professional and friendly. They were very supportive and answered and explained every procedure and question asked. I highly recommend using this sales and letting agency.
Rossette · 27 March 2024
Agent replied · 23 October 2024
Many thanks Rossette Browne Samuel for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleHad a really good experience with Amelia . Professional , welcoming and really helpfull . Overall 10/10
Subhan · 16 October 2024
Agent replied · 23 October 2024
Thank you for taking the time to leave us this amazing 5* review Subhan. Kind regards Lucy, Customer Relations.
★★★★★ 5/5
GoogleHarry my property manager has fixed my window very fast and responded to all my questions quickly thanks.
ツKadenツ · 23 September 2024
Agent replied · 23 October 2024
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
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