Dixons Estate Agents Yardley Sales reviews in Birmingham

★★★★★ 5/5

Trustpilot

Excellent service from Paul Orme and the team at Dixons Yardley!!

We have dealt with Paul Orme and his team at Dixons Yardley previously and they were faultless so when we decided to sell our rental property we knew we had to contact Paul. We received a valuation with 24 hours and had an agreed sale within 72 hours - now that is service!! Amazing as always and highly recommended! One very happy customer!

Happy · 28 September 2020

★★★★★ 1/5

Trustpilot

AVOID - CAN NEVER GET HOLD OF THEM

1. they over value the properties. not informing ppl that the current interest rates are sky high so better to be realistic ! selling properties in yardley at 500k - solihull prices in my opinion2, you can never get through. once they have your property on sale people cant get through to book a viewing, they then cant get through to put in an offer, voice messages left, and no body responds . unprofessional - STAY CLEAR

RxG · 16 May 2024

★★★★★ 5/5

Google

Very pleasant staff - had a viewing of a house and the staff “Amelia” was great at helping as a true professional. Treated me not just as a potential customer rather assisted me as a fellow human.

Sayed · 2 October 2024

★★★★★ 3/5

Google

We had a fairly average experience with Dixons. Their customer service was sometimes quite forced, making it obvious they were just looking to make a commission (e.g pushing the zero deposit scheme). Their email manner could be more professional, but we were always provided with the necessary information and updates when requested. My partner and I made an appointment today to pick up the keys, which was arranged well in advance, and after travelling for an hour they told us they didn’t have the keys. They asked us to come back tomorrow, which wasn’t an option, so they organised someone to drop it through our letterbox. The journey was so pointless, if we knew that we would’ve requested to e-sign the documents. Also the office was very loud. One employee, I didn’t catch her name, kept shouting over us to another employee behind and it was so distracting and unprofessional. I wouldn’t go out of my way to deal with Dixons again.

Kristina · 14 March 2024

★★★★★ 5/5

Google

@Dixons Yardley, what an excellent and amazing team you are! You've shown your support and professionalism..guided me throughout the journey insearch for a property to rent.@Sophie and Amber thank you, I appreciate. My recommendation stretch out to you a 💯 @team Dixons Yardley. Keep up the good work! …

Adelyn · 12 February 2024

★★★★★ 5/5

Trustpilot

Highly recommend Dixons estate agents!!

Highly recommend Dixons estate agents to anyone! Especially first time renters/buyers!Me and my partner was looking at renting our first home together, we was so uneducated and didn’t know what to expect but Dixons was a godsend!I had my eye on a house in my childhood neighbourhood so I applied, not thinking that we’d actually get the house but we did! We had 2 lovely lady’s helping us called Megan and holly and they both was amazing!! Megan showed us around the house and answered all questions for us, and holly was brilliant especially over the phone! I dread to think how many times I kept calling but holly always answered politely and answered all my questions. Definitely felt so comfortable with Dixons! Highly recommend!

Emme · 20 February 2024

★★★★★ 5/5

Google

We have had exceptional help with the sale of our current property, and it sold within a matter of weeks. They also helped us with the buying of our new property. I would highly recommend dixons as they are all so helpful and friendly and will go above and beyond to help you.

Rachel · 24 October 2023

★★★★★ 4/5

Google

Hey readers, I had been to this Dixons in order to sell my property and move house. I had a few agents working on it, but they wasted my time for example, Property Link - they didn't even participate with the house viewings. However, Dixons were very helpful - I would have gone to them before had I known about them. Paul had helped me all of the way and I appreciate them taking their time to sort out my property matters. For buying and selling properties, Dixons are very reliable. They did not waste time at all and they also provide a genuine value for your property. Some estate agents had wasted my time by telling me that my property was worth much more than it actually was, which resulted in a slower process and less buyers willing to pay. Dixons are very experienced in this area and they were the only estate agents that were able to value and sell my property for a good price. Paul especially was very friendly and he organised viewings for my house as well as coming around to our house in order to deal with it effectively and let us know about anything. He was able to find genuine buyers for our house and I am truly happy with my service and I appreciate their time.

Naz · 25 October 2019

★★★★★ 5/5

Google

One of the best agents i have come across in the journey of looking for a property which took me few months. Dixons made this dream come true, so quickly and so easily. Customer service was absolutley amazing. Thank you so much.

Shazana · 26 May 2024

★★★★★ 5/5

Trustpilot

Amelia Pace should wear a Wonderwoman…

Amelia Pace should wear a Wonderwoman cape! Her drive and determination to smash through any obstacles that could hold up our house sale were outstanding. Through her effective and regular communication with the buyer and pushing the solicitors on both sides, she succeeded in getting completion of our sale even earlier than we'd hoped. Her straight-talking and tenacity are a breath of fresh air!

Catherine · 31 October 2024

★★★★★ 1/5

Trustpilot

Harassed my sister with multiple…

Harassed my sister with multiple relentless calls after we went with another local estate agent for the sale of my mother’s house after her death. Despite telling them we were in a contract with another estate agent they did not stop and my sister blocked them.

Gareth · 24 June 2025

★★★★★ 5/5

Trustpilot

I used Dixons estate agents in…the sale of my property

I used Dixons estate agents in erdington to sell my property just like to say Sarah was great with helping me with everything plus her assistant Charlotte both were very friendly and helpful throughout the process. Thanks again for your expertise Glenn munn happy customer 👍

Customer · 30 November 2022

★★★★★ 5/5

Trustpilot

Korran and the team were excellent…

Korran and the team were excellent friendly professionals. Made me and my family feel at home with every visit. No request was too much. I cannot recommend this team enough.

Neil · 26 January 2024

★★★★★ 5/5

Google

Overall my experience was very positive. in my honest opinion all staff being professional and dedicated. The viewing was detail and Sophie Hodges on was very kind and receptive. She gave me sufficient details and was very positive. I recommend them to anyone searching for a property in this area.

Bee · 24 October 2023

★★★★★ 5/5

Google

Great service from start to finish, Amber you are a star. Her communication and professionalism was perfect!! she made the process seem so easy. i moved in with no issues and anything i needed was resolved. i cannot praise Amber or the Team at Yardley Wood enough, well done everyone.

John · 24 October 2023

★★★★★ 5/5

Google

Excellent service from Naif at Dixsons yardley in helping me find my first home, listened to all my needs and found me the perfect home. Thank you!

Ishy100 · 17 December 2024

★★★★★ 1/5

Trustpilot

Avoid Dixons

I let out my flat with Dixons in December 2022 as I was not able to get a new tenant myself. They were initially responsive to get my business, and did get a tenant into the property. After that things immediately went downhill.I signed up for the 'fully managed' property management service at Dixons in Selly Oak. I had some minor repairs reported by a tenant (hole in wall needed plastering, bath sealant replacing and some rust on bathroom mirror). I advised the work be done by a contractor and Dixons came back quoting £800! Unable to go through with such a ridiculous quote, I did the work myself costing £30 and 1 hour of my time. I was amazed that Dixons did not check the quote at all, and did not visit the property.They then double-charged me the tenant sign-on fees (the first tenant they found did not even stay a month) but did not tell me they were charging twice, I had to tell them and then chase and nag for my refund for 3 months.It also took over 1 month of chasing just to have them send me the tenancy agreement and relevant paperwork.At this point I stopped seeing any value in the service - it was much easier when I managed the property myself, Dixons just made things much harder and more expensive.Please do not sign up to this service expecting your property management to be easier or cheaper. My experience with Dixons has transformed my view on property management and I regret signing up to this. I have had to physically go the the branch to get them to do anything.UPDATE Dec 2023 - The nightmare continues. I've been trying to retrieve the deposit back from Dixons but the senior branch manager has no clue how this works and even told me to protect the deposit that I am not holding! After over 2 months of chasing, and over 50 emails, and several phone calls, I finally got the tenant their deposit back. It's absolutely laughable that I got Dixons involved to make property management easier - it has been one of the worst experiences I've ever had being a landlord. I'm glad I got out when I did or it would have been a financial disaster too.

James · 1 December 2023

★★★★★ 1/5

Google

AVOID AT ALL COST!!!!!! Took deposit money and very rude staff ( RYAN ) also the photo online did not match the apartment which was misleading they will not cooperate with you

AMIRAVLOGS · 23 September 2024

★★★★★ 5/5

Google

Katrina great viewing

Luciana · 18 September 2025

★★★★★ 5/5

Google

Katrina great viewing

Amanda · 18 September 2025

★★★★★ 5/5

Google

We have looked at some properties over the past few weeks and have had the pleasure of being hosted by Georgia. She has been very helpful and answered any questions we have had.

Kasim · 24 August 2024

★★★★★ 5/5

Trustpilot

Our property was purchased through the…

Our property was purchased through the Acocks Green branch. Buying our first home, Courtney provided excellent service and was on board and in touch with us quickly. I highly recommend Diction Acocks Green and would use Courtney Assistant again in a heartbeat.

Kuranjeet · 15 December 2022

★★★★★ 5/5

Google

Amber has helped me find the perfect property and has gone above and beyond to make sure everything went as smoothly and simple as possible. Really highly appreciate the work her self and the company have done to help me settle in to my new property.

Curtis · 28 November 2023

★★★★★ 5/5

Google

Been with Dixons for a few years now. Ryan looks after our houses and is always straight there to reply with any questions. All the staff are always happy to help and make you feel part of a big family. Certainly will be staying with this branch!

Justin · 24 October 2023