Dixons Estate Agents Yardley Sales reviews in Birmingham

★★★★★ 5/5

Google

Recently moved into a property with the help of Dixon letting agency. The entire process was smooth and very professional. Special thanks and appreciation to Miss Amber who was very helpful.

Naresh · 25 July 2024

★★★★★ 1/5

Trustpilot

Poor

Not happy with the service provided by Dixons for our house sale. At the outset they told us that they were "working for us" and that "the highest offer isn't necessarily the best one to take". Yet, after receiving five good offers for our property, we were pushed to go with the highest one, from a client who it was obvious to us was a timewaster yet, when we suggested moving on to the next offer they told us we should give the client the opportunity to complete his paperwork. He later pulled out of the purchase and by then the other four people who had offered had either found something else or didn't reply to enquiries and because we were in a hurry to move as we had already committed to another purchase, we ended up having to sell to one of their recommended investors, at a loss of around £40,000. Staff often didn't respond to emails and trying to call them was very hit and miss. Definitely would not use Dixons ever again.

LindyLoo · 18 July 2023

★★★★★ 5/5

Google

My experience dealing with this Dixons estate agents has been completely professional, the process and communication has been robust. Highly recommend using this estate agent for any of your property requirements whether it’s management, rent or purchasing your new home.

Nazim939 · 27 January 2024

★★★★★ 5/5

Google

We are currently in renting apartment and I want to express how I'm impressed with Sophie Hodgson. She was very friendly and helpful, I would definitely recommend her for anyone looking for a house in the area!

Hammed · 27 March 2024

★★★★★ 5/5

Google

Thank you to Dixons for helping me find a rental house. Especially a big thank you to Amber. She really made the move so smooth and hassle free

Joanne · 24 October 2023

★★★★★ 1/5

Trustpilot

Never reply even throng accept my offer

My offer is 140k, however they accept the offer for 138k. Never tell me they reject my offer . My solicitors and I send the email for Dixons . Never reply .

Lucy · 29 August 2025

★★★★★ 5/5

Google

Had a viewing today for apartment 19 at Equipoint and felt really welcomed by every member of staff even though I asked a load of questions great people amazing properties

Zac · 25 July 2024

★★★★★ 4/5

Trustpilot

Holly was very helpful and professional…

Holly was very helpful and professional the whole process was very simple and easy to follow through.

Tinashe · 30 May 2024

★★★★★ 5/5

Google

Had the viewing today and found it very informative, the estate agents were very friendly and were able to answer any questions I had. Would recommend

Abdul · 23 September 2024

★★★★★ 5/5

Google

Great experience so far, quick process from viewing to securing and setting up things before moving in. Agents Amber and Ryan both attentive and check in regularly to make sure you’re happy or if you need to do something. Happy with the service.

Shazeem · 24 October 2023

★★★★★ 5/5

Google

Both Amber and Sophie have been amazing in helping me secure a 3 bedroom property for myself and my children. So friendly,knowledgeable and always happy to help. I cannot thank them enough, as always the staff are an absolute credit to the company!

Joanne · 24 October 2023

★★★★★ 1/5

Google

Recently moved into a flat in Birmingham, was misinformed from my letting agent Amber in regards to parking details. Led to me being lumped with £200 worth of parking ticket fines with no solution.

S · 26 April 2024

★★★★★ 5/5

Google

I went to a viewing today of flat 10, Equipoint, B25 with Sophie Hodgson, she was extremely helpful, answered all my questions and I would thoroughly recommend Dixons Yardley.

Jamie · 25 July 2024

★★★★★ 5/5

Trustpilot

I recently dealt with a young lady…

I recently dealt with a young lady called Tara from the Dixons office who provided the most efficient and professional service that i have ever experienced with regards to renting a house.I highly recommend Tara and dixons of lichfields for rentals.

Jim · 24 May 2022

★★★★★ 5/5

Google

Lovely house Amelia and the other lady were lovely very helpful and they made sure we were all happy and made sure we had no questions

Sophie · 24 August 2024

★★★★★ 1/5

Trustpilot

Do not rent from Dixons!

Do not rent from Dixon! I am currently suffering because of their lies. When viewing the property, Amber (Yardley branch) assured me certain issues would be fixed. She then called.me to say they had been. As soon as I moved in I realised she had lied. The shower floods and the kitchen has a leak which is now flooding the floor. It has been 2 weeks since I reported it, still nothing from countrywide. Avoid Dixon, Countrywide and save yourself future hassle.

Sabaa · 12 April 2023

★★★★★ 5/5

Trustpilot

Dixons - Bearwood

Dixons - BearwoodThe service provided by Dixons estate agents in Bearwood was second-to-none. Really happy to have found Aaron! From the start we could tell he was very knowledgeable and as first time buyers he has been very helpful in each stage of the process. Would highly recommend his services to anyone!

Sally · 19 November 2019

★★★★★ 5/5

Trustpilot

Excellent Service

Excellent Service, quick to feedback on the sale, always kept us up to date. I would highly recommend Lisa and her team. Anthony

Anthony · 17 November 2023

★★★★★ 5/5

Google

I got a good experience viewing the property at woodclose road. Really appreciate the service by Sophie. She explained everything clearly anf was a pleasant viewing experience. Hopeful about getting the property for moving in.

Nikhil · 13 February 2024

★★★★★ 5/5

Trustpilot

Dixons, Yardley are AMAZING

Selling houses is stressful. Except for Dixon's Yardley who are quite frankly mad for it. Faye will list your home and get a buyer and Zoe will hand-hold, trouble-shoot, metaphorically bang heads together and keep everything on trackThese guys are as cool as cucumbers and won't let you downEstate agents get a bad rep. These folk are bucking that trendI cannot recommend them highly enough. You will not regret selling with Dixon's, Yardley

Picard999 · 16 September 2023

★★★★★ 5/5

Google

Holly,Sophie and Ryan deserve top marks for friendly helpful service they provided in helping me and my brothers find the house. Many thanks guys

Aj · 24 August 2024

★★★★★ 5/5

Trustpilot

Successful journey

Dan, Vicky & Rich were very helpful along our journey to our successful move.Anything we didn't understand they explained it to us.Thankyou so much

Teresa · 29 September 2023

★★★★★ 1/5

Trustpilot

Avoid renting from them!

Rented flat - Longley Walk, Chelmsley Wood.My partner rented a flat from Dixons for 12 months, on check-in the property had various marks and smudges and was far from pristine condition. I myself have worked in property lettings for 11 years and I deal with all aspects from check in, check out and releasing deposits on a daily basis, so I know exactly what is and is not acceptable. The flat had tiny electric wall heaters that were not wired in and did nothing to heat the flat, these heaters were not mentioned on the EPC as it had Blown air heating when it was carried out and would mostly likely fail a new EPC, you could see your breath in the flat it was that cold. Various repairs and the poor heating was reported to Dixons many times and even mentioned during an inspection but nobody ever got back to him even when he called up to chase. Before check out myself, my partner and his parents cleaned the flat, it was left in a cleaner condition than when he moved in. He then received an email from Dixons to say the landlord would like £190 towards cleaning. The deposit was on the insured scheme where the landlord holds the deposit and pays a membership to insure it with MyDeposits, this means MyDeposits always sit in favor of the landlord as they are the paying member not the tenant. With this in mind we disputed the deposit and sent photographic evidence of the cleaning and condition plus the emails shared, the deposit should have been released in full but they still took £145 of it and awarded the landlord. My advice is avoid renting from Dixons and always avoid signing up for a deposit on an insured scheme, the tenant will never be in a fair position.

Michelle · 18 January 2023

★★★★★ 5/5

Trustpilot

Sarah and the team were fantastic in…

Sarah and the team were fantastic in the Bearwood branch !!!!Second property that you guys have sold for us Great Job !!!!

Brian · 30 October 2023