Dixons Estate Agents Yardley Sales reviews in Birmingham

★★★★★ 5/5

Google

Have been a tenant for Dixons for close to 2 years and can confirm their property management team are both caring and considerate. We had plumbing issues and were taken care by Dawn Olorenshaw who showed compassion and understanding in helping us to get the problems resolved, knowing our little boy is Type 1 diabetic. She showed the humanity in managing tenants like real people and not giving corporate jargon like many other agencies. She showed she cared. A real credit to a great organisation.

Adam · 12 January 2023

★★★★★ 5/5

Google

Wonderful experience with Dixons Yardley. Amelia was very helpful and made our move in process easy and smooth. Big thanks! Great service.

Saul · 24 October 2023

★★★★★ 1/5

Trustpilot

Just dont do it

This company cannot even get the basics right took a week to get s floor plan done only for it to bear no resemblance to our house second floor plan took three days again no resemblance to our house then had the cheek to say it was our fault because we didn't check it disgraceful

Mr · 27 September 2025

★★★★★ 5/5

Google

Really pleased with the service and friendly nature of the team at Dixons. We went into branch and organised a valuation nice and easy. Faye came fully prepared and took time to explain the whole process, answering lots of questions, wasn’t pushy at all and left a great impression that her skills and experience in the market would be of real benefit when we decide to list our property.

Sam · 24 October 2023

★★★★★ 1/5

Trustpilot

DIXONS HALESOWEN

Avoid using the mortgage service at Dixons Halesowen. Dixons itself, great, but Bal signed us up to an insurance we told him we didn’t require and we are nearly £1000 out of pocket because of it and apparently it’s ’not his problem’ when we spoke to him about it.I really hope he doesn’t do this to other people but have no doubt this will happen again. The stress this has put us under is awful, especially being heavily pregnant. Please be careful guys and ensure you always have someone with you to witness conversations. The company have dealt with it terribly and we are now in this horrible situation. No remorse or apology from them. Disgusting.

R · 12 November 2024

★★★★★ 5/5

Trustpilot

Dixons Estate Agent ~Erdington

Dixons Estate Agent ~Erdington We would like to start off and thank our special team in alphabetical order:Charlotte ,Ewelina,Sam and Sarah....without you guys this sale would not have happened.Team provided us with an excellent service. We had initially registered with another agency and in the months they had our property, we had to chase for updates. That particular company did not make us feel that we were priority. 18 weeks and no result Dixon’s team were SO different. We had updates from get go. Every viewings set up, we got email and text messages. We knew who was going into our property and the outcome. They made us their priority.There was a constant communication with Sarah, she was the glue ~ our SUPER glue. She was our point of contact from point of sale agreement. She kept the communication going between us, our recommended solicitor and buyer. Assuring and guiding us. All the staff knew the status of our sale it shows the level of their excellence, their professionalism and passion for their job.We could call anytime and felt free to do so. It really felt like nothing was any trouble. Everything ran really smoothly from initial conversation,going on the market to sale.We are really happy with the level of service received by our girls listed and would recommend Dixon’s Erdington Branch to anyone if you want an easy, efficient, professional and honest service. Keep up with the fantastic job guys. We really appreciated all your hard work.Mr and Mrs Balfourth

Gloria · 4 September 2019

★★★★★ 5/5

Google

My wife and daughter have moved back to the UK. Looking out for the rental house is a Hercules task. Amber had been a great help to us in proceeding and delivering due diligence in a timely manner to ensure we move in with ease. Guided us with initial council and other mandate prequisite as tenants. I wish Amber a fantastic future with Dixons. Job well done.

Vijay · 24 October 2023

★★★★★ 1/5

Trustpilot

Avoid

So many things went wrong and I’m not even sure where to start. I walked into a messy, dusty apartment that had clearly not been cleaned since the last tenant was there and I had to pay for my own cleaning service, which is odd because they make sure to ask for £150+ out of your deposit for cleaning fees when you leave.To make it worse, after you’ve signed an agreement they dump you off to another group to deal with and clear themselves of any responsibility. It’s not a one time thing, they do this with every new tenant, taking ownership once again to market the apartment and not telling you that you will be left with someone else.They are mostly nice and friendly when speaking to them so I put off writing this review, but the last straw is refusing to release my deposit for a month (and still ongoing) after I leave, but conveniently making sure that I paid my rent on time through constant emails. Just another one of those agencies that want to have it both ways and from now on will avoid.

O · 17 October 2024

★★★★★ 5/5

Google

Today we viewed a property managed by Dixons, and we were very pleased with it. The house was very cozy and lovely and the agent presenting it, Katrina, she was able to answer any questions we had and presented the property without pressuring us, which I appreciate since it gives us time to look around peacefully. I want to add that unlike some other agencies, Dixons always answer their phone, which can be frustrating if you have to call multiple times just to get in touch. Overall, very good agency!

Marco · 16 October 2024

★★★★★ 5/5

Google

A big thank you to Dixons, especially Ryan and Amber who were very professional, efficient and helpful. Previously having a very bad experience with another agency, I had a lot of worries and reservations but Amber was brilliant in handling everything. Many thanks again and would definitely recommend to anyone

Hannah · 24 October 2023

★★★★★ 1/5

Google

Horrendous viewed a house paid a holding fee then told us we was declined due to my partner not telling them about her debts which she did and that due to COVID absolute thiefs to keep the cash I won't let this go...got another house passed all checks

Moey · 23 September 2024

★★★★★ 5/5

Google

Fantastic service by Amber Bennett. She assisted me from securing an appointment to view the flat up to being guided every step of the application process. As this is my first time renting a flat in the UK, she made the process easy for me. I also like the part that she was prompt in answering my queries along the way. I am very grateful.

Albert · 24 October 2023

★★★★★ 5/5

Google

Kristina and Amelia at Dixons have been very helpful with the move in process and made it very simple.

Harry · 16 September 2025

★★★★★ 5/5

Google

Kristina has really been a pleasure helping me move to my first home

Mukhtaar · 8 November 2025

★★★★★ 5/5

Google

I had a really very good experience with them very cooperative and very productive. Always recommended for everyone.

Jahan · 20 September 2025

★★★★★ 5/5

Trustpilot

Outstanding Service

I recently worked with Januse and Daniel from Dixons in finding a new home,and I couldn’t be happier with the service I received. They helped me find the perfect home, and their professionalism and dedication made the process smooth and stress-free. Highly recommend!

Mary · 30 January 2024

★★★★★ 5/5

Google

Great service from firstly Paul who was very professional and helpful with ensuring our offer was accepted, accommodating with viewings and friendly throughout the entire process. Also from Zoe who helped us through an awful solicitors process. She was very efficient liaising with the seller and their solicitors and ensured we closed the sale as smoothly as possible. This is what you expect from an estate agent especially being first time buyers. Thanks again.

T · 9 December 2022

★★★★★ 5/5

Trustpilot

Halesowen Branch Excellence

Have been discussing our now property with Matt and Libby since February. They worked really hard to liase between myself and the seller and always kept both parties up to date.The knowledge Matt has is excellent and reassuring which made for an easier ride. They answered phones and emails in a timely manner and always made sure we where doing the right thing- definitely had our best interests at heart.Couldn't thank them enough for the honesty, hard work and overall kindness.The buying a home package was a lovely gesture too.

Mrs · 21 August 2024

★★★★★ 5/5

Trustpilot

Brilliant!

I can't thank team at Dixons Selly Oak enough, I was selling my property after 39 years, so it was a huge change for me, the team guided me through the process with advice and kindness.

Mandy · 13 January 2026

★★★★★ 5/5

Trustpilot

Excellent Estate Agent

The best house viewing I have been to so far.Really struggling to find a property at the moment and Sophie Hodgson has been absolutely brilliant. She is very informative and knows her job role very well. My viewing was very pleasant and friendly.She comes across very happy and very welcoming.

Shugah · 15 July 2023

★★★★★ 5/5

Google

I just wanted to say a BIG thank you to our mortgage advisor and to Dixons Yardley for such a quick, professional and helpful service. You have saved us thousands of pounds by not going for another advisor. Thank you for helping us secure our first home. After gathering all the relevant documents, our mortgage advisor was so professional and managed to secure our mortgage so quick as we received a mortgage offer letter within a few days after the application was made. I would definitely recommend going for Dixons a million times! Thanks again!PositiveResponsiveness, Quality, Professionalism, Value

Sonia · 12 January 2022

★★★★★ 5/5

Trustpilot

Have nothing but praise for the…

Have nothing but praise for the Kingsheath branch of Dixons & the girls there. Amelia & Emily have been absolutely amazing. Returned everyone of my calls,gave their immediate attention to all of my queries concerning the house sale & chased up replies from solicitors. Couldn't thank these girls enough (not forgetting Shanneen too). 1st class customer service from all 3 ladies. Thank u guys. I'd certainly recommend u to anyone buying or selling. Keep up the good work.

Bernie · 31 August 2024

★★★★★ 5/5

Google

Currently in the process of renting a property through Dixons, and they have been amazing. Quick efficient replies for any queries we have had, made the whole process run smoothly, viewed the property with both Sophie & Amber and they are both lovely! Thank you for making a very stressful time that little bit easier :)

LEAH · 26 February 2024

★★★★★ 5/5

Trustpilot

I was shown a property by Holly from…

I was shown a property by Holly from the Bromsgrove branch. Her professionalism and knowledge was excellent. I was very impressed with Holly, is a credit to Dixons.

Crazy · 10 March 2026