Dixons Estate Agents Selly Oak Sales reviews in Birmingham

★★★★★ 5/5

Trustpilot

Warm & Friendly Estate Agents

Dixons Selly Oak was a stark contrast to what we experienced when we started our journey to sell our home. After a very disappointing experience with another agent, they were professional and proactive, always one phone call away. The team, Becky, Amy and Claire were consistent, persistent and determined, to ensure we got the sale. Great service. N&J

Nia · 22 October 2025

★★★★★ 5/5

Google

I recently went to view a property with dixons, the whole process with them was outstanding. They answered any questions when needed, was friendly on viewing & happy to help in any way. The whole process with them was enjoyful. Skye Gough

Skye · 10 July 2026

★★★★★ 1/5

Trustpilot

UNACCEPTABLE SERVICE

POOR SERVICE!! My property, which has been under the care of Erdington Lettings for the past five years is lying empty. Following the recent departure of my tenant, the property is now vacant due to significant damp and mould issues, which I understand have been exacerbated by a leaking roof. Despite the seriousness of this situation, the level of service I have received to date has been extremely disappointing. I have been required to repeatedly chase for updates, and in most cases, I receive no response. On the occasions where I have managed to speak to someone, I am assured that follow-up emails will be sent, however, to date, I have not received any written communication as promised. I am now trying to arrange for the property to be re-let, but I am again experiencing a lack of response from the lettings team, despite leaving multiple messages requesting a call back. This situation has now reached a point where it is unacceptable. The lack of communication, delays in addressing essential issues (including potential structural concerns such as the leaking roof), and failure to progress reletting are causing both financial loss and unnecessary stress. I require the following as a matter of urgency: I require Immediate contact from the lettings team to progress marketing and re-letting of the property Access to my property so remedial works can commence. A dedicated point of contact going forward If this matter is not resolved promptly, I will have no option but to escalate this further.

Colin · 20 May 2026

★★★★★ 5/5

Google

My Dixon Selly Oak branch experience was excellent. I loved everything from the time I entered. Sophie Hodgson, as senior letting negotiator, was polite and gave excellent service without rush, rudeness, or discrimination. Allow me to suggest Dixon's Selly Oak office offers property-related estate agency services. I visited many agencies, including Dixon's branches, to confirm property, but Sophie Hodgson's superb customer service made the Selly Oak branch stand out. Thank you, Sophie.

Rida · 16 October 2025

★★★★★ 5/5

Trustpilot

Dixon Yardley

What a amazing team, they made my sale very easy and stress free. Staff very polite, friendly and helpful. Becky was brilliant. So glad i used Dixon Yardley to sell my property and would always recommend the Yardley branch. Keep up the good work Dixon Yardley. 💯

Consumer · 6 January 2026

★★★★★ 5/5

Google

Jan Sturley kept us regularly updated and chased up loose ends when necessary: Jan was superb support throughout our lengthy sale process and was a vital connection between us, the buyer and solicitors: she saw things through to the end and gave us the confidence that all would eventually conclude successfully. I think without Jan’s involvement, the sale may have fallen through.

Simon · 25 May 2024

★★★★★ 5/5

Google

The Dixons Sales Team did an amazing job selling my house. They worked really hard to secure a sale for my property. They were a great team to work with and helped my through some of my emotional breakdowns.

Melanie · 10 July 2026

★★★★★ 5/5

Google

I’d like to express thanks to Teliah who was an amazing host. She was really attentive, made sure we got to our appointment okay, she was open and honest and easy to get ahold of. We went with another property but we loved our experience with Teliah and Dixons. It was much more positive than other experiences we had in the city.

Suzy · 25 April 2024

★★★★★ 5/5

Google

Jessica was LOVELY. She went through everything with us, and was very caring and thorough. Would highly recommend Dixons!

Mel · 15 November 2025

★★★★★ 5/5

Google

Excellent estate agents who have managed to pull off a sale of my flat within a few months of accepting the offer. Claire, Becky and Amy have been very professional and always on the other end of the phone if ever needed. Can't recommend them more.

Natalie · 10 May 2026

★★★★★ 5/5

Google

Thanks to the fantastic team at Dixons who successfully manged the completion of my house sell without drama! The team of Amy, Claire and Becky are exceptional and worked as one overcoming the challenges we had. They were always positive, helpful and knowledgeable, with a focus on keeping the transaction moving. I look forward to using them again :).

Jon · 21 January 2026

★★★★★ 5/5

Google

I would like to thank Teliah for looking after me and helping me through the process from start to finish absolutely brilliant very professional nothing was too much trouble, outstanding communication Thankyou Teliah, I would also like to the Caitlan for showing me and my son around the property and helping us fill out the forms, Again very professional amazingly helpful

Shaun · 25 April 2024

★★★★★ 5/5

Google

Such lovely staff especially Jess she help me out and explained everything carefully to me Thanks Jess again for your help

Mohammadreza · 15 October 2025

★★★★★ 5/5

Google

Caitlin and Tayla were both such lovely people who went above and beyond to help get us in our new property in such a short amount of time. Even with all the stress on my half, they explained everything every step of the way and were so kind and very helpful! :)

Abigail · 22 September 2024

★★★★★ 5/5

Trustpilot

Holly set up my home insurance

Holly set up my home insurance, she listened to what I was after and covered everything I asked for a fab price. I would highly recommend Holly to friends and family.

Consumer · 21 April 2026

★★★★★ 5/5

Google

Claire and her whole team were absolutely fantastic, very professional and approachable. I felt listened to and was treated with consideration and no pressure. Communication was superb, a special shout out to Jan who kept me fully informed and up to date at every stage. I had a great experience and would definitely recommend them.

Regina · 24 July 2024

★★★★★ 5/5

Google

I recently contacted the rentals team at Dixons to seek advice and support with letting my property. I was extremely impressed by the service of Tim the lettings manager who exceeded my expectations with his prompt returns of my calls and was straight out to view the property. The service received was fantastic from Tim. Tim was friendly, honest and just a genuine professional individual. A true asset to the Dixons team at Selly Oak. I would recommend Dixons to any landlord seeking to let there property.

Ajit · 23 October 2022

★★★★★ 5/5

Google

Meegan started our viewing, Claire and Becky did all other works behind the scenes. We found always helpful. They did provide a great service. We are happy and would recommend always.

Manjurul · 10 August 2026

★★★★★ 5/5

Google

Was attended to on the phone (Dixons Selly oak) by a lovely young lady Tayla. She was very helpful, extremely polite, and confident. She answered every question fully. I always struggle with talking over the phone as I’m hard of hearing, however Tayla spoke loud and clear and didn’t rush. Thank you so much Tayla you are an asset to the team.

Georgia · 25 February 2024

★★★★★ 5/5

Google

I recently sold my house in Selly Park Birmingham through the Selly Oak office of Dixons. I’d like to thank Dale, Jan and the rest of their team for their excellent support, advice and professionalism combined with their friendly approach They managed all the viewings, contacted solicitors and kept me up-to-date on how the sale was progressing throughout the process. I would thoroughly recommend their wonderful service.

Iris · 23 October 2023

★★★★★ 5/5

Trustpilot

Excellent service

Recently put an offer in for my first house and was super daunted by all the legal and morgage requirements that needed to be in place to make the purchase complete. Thankfully the team at Dixons Acocks Green helped me. Adam, Lee and Courtney were always a phone call away. I would recommend anyone buying there first home to buy the hand in hand house purchase service provided by Adam it does come at a fee but well worth it as all solicitors are in house and he will save you allot on your monthly morgage repayments.

Kamran · 15 October 2024

★★★★★ 4/5

Trustpilot

Renting

Holly was very helpful and answered all the questions we had! Very quick process and can’t wait to be in our family home!

Sophie · 28 May 2026

★★★★★ 5/5

Trustpilot

Forget the money-thirsty Oakmans, go to Dixons!

I have dealt with Dixons Estate Agents on several house viewings in Birmingham, and my experience has been excellent. Amy and Claire are genuinely the nicest estate agents I have met. They are energetic, professional, and, most importantly, they take the time to listen. They really paid attention to my preferences for buying a house, made thoughtful recommendations, and never once tried to push a property on me that didn’t feel right. Their approach is completely different from my experience with Oakmans, where I always felt like just another person in a long queue and, at times, as if they were doing me a favour by showing a property. With Dixons, the process felt personal, respectful, and genuinely helpful. If you’re looking to buy or sell a house in Birmingham, I would definitely recommend going to Dixons.

Emanuele · 18 March 2026

★★★★★ 5/5

Google

Amazing team, very helpful through out the sales of my house in selly oak. Dale and his team is very friendly and professional, always reply to my emails and messages within a short period of time and always try their best to make the sales goes smoothly. Would definitely recommend them to all my friends and family. Thank you so much for all your help!

Jingjing · 23 October 2023