Dixons Estate Agents Selly Oak Sales reviews in Birmingham

★★★★★ 1/5

Trustpilot

AVOID AVOID AVOID

AVOID AVOID AVOID! The viewing with Hannah was fine and she was lovely. But after paying the deposits, first month's rent in advance and getting the keys it had all gone wrong. The boiler broke, the landlord left his belongings behind and is using the space i pay rent for for his car, then i find out my balcony has to be ripped up because of a leak into the apartment below. Raised multiple times with Jess and keep getting ignored. I have my own property to let out, which they know about, and there is no way I will let these cowboys manage it for me because the way they treat tenants is disgusting!

Emma · 6 February 2026

★★★★★ 1/5

Trustpilot

Hannah is the most disgusting person…

Hannah is the most disgusting person ever, I'm actually regretting giving her a good review, she has stolen my money and blamed me for not meeting certain requirements after i provided everything she needed, if certain requirements weren’t met then no problem, give me back my money and ill look elsewhere, dixons is trash and the service is trash, wouldn’t recommend it to anyone, they will steal your money and blame u for it,

Mohammed · 20 March 2026

★★★★★ 5/5

Google

Wow!! Having lost faith in previous agent, we called Dixons & it totally restored our faith. From the initial call, to viewings & negotiating the offers, dealing with the solicitors & all the way through to handing in our keys, nothing was too much trouble for these girls. Claire Becky & Meegan gave been there every step of the way & I can not recommend them highly enough. Thank you to the A Team

Susan · 10 July 2026

★★★★★ 5/5

Google

Excellent services and amazing staff special thanks Jessica Summers and Ryan Smith

S · 6 October 2026

★★★★★ 5/5

Google

Thank you to the team at Dixons for all their help with buying our home especially Claire and Becky!

MT · 10 August 2026

★★★★★ 5/5

Google

I had a great experience with Dixons Sales and Letting Agents in Selly Oak, especially working with Jess. From the very beginning, she was professional, friendly, and incredibly helpful throughout the process. She communicated clearly, responded quickly to any questions, and made everything feel smooth and stress-free. Jess really went the extra mile to support me and ensured I was kept informed at every stage. Her approach was both reassuring and efficient, which made a big difference during what can often be a stressful time. I would highly recommend Dixons Selly Oak to anyone looking for a reliable and supportive letting agent, and Jess in particular for her excellent service.

Lovelyn · 10 May 2026

★★★★★ 5/5

Trustpilot

Excellent support throughout the buying proccess

I had a really positive experience buying my home through Dixons Estate Agents Birmingham. Ethan and Sophie were both incredibly helpful and responsive throughout the entire process. They were proactive and clear in liaising with the seller and the solicitors, keeping things moving and ensuring communication never dropped, which made what can be a stressful process feel far more manageable. Their professionalism, attention to detail, and willingness to chase things when needed genuinely helped get the sale through smoothly. I felt well supported at every stage and would happily recommend Dixons, and especially Ethan and Sophie, to anyone buying or selling a property.

Ineta · 27 December 2025

★★★★★ 5/5

Trustpilot

Five Star experience !

After hearing so many stories about estate agents turning everything into a numbers game, my husband and I were pleasantly surprised by the service we received When you're looking for an investment property, it can be difficult to communicate your requirements clearly and even harder to find someone who genuinely listens. This is where Ellie truly excelled. She not only asked what we were looking for, but also took the time to understand the finer details and our end goal. Ellie didn’t just listen she delivered. She found us a property that ticked every box, and it only took one viewing for us to know it was the right one. We were then supported by Tracey Clarke from the Willenhall branch, who continued to provide exceptional service throughout the buying process. She kept us updated between all parties, responded promptly to messages which is rare given how busy the housing sector is and ensured no question felt too small. Her knowledge, communication, and support were invaluable, and she kept us informed at every stage. Both Ellie‑May and Tracey were constant professionals. We would absolutely recommend Dixons, and we would highly recommend Ellie‑May and Tracey for their exceptional customer service and commitment to getting things right. A five‑star experience from start to finish

KI · 22 December 2025

★★★★★ 5/5

Google

​Dixons estate agents did an excellent job in selling our house. Their advertising attracted a significant number of enquiries, many of which resulted in visits to the property, followed by a number of offers from which we were able to make a choice. Dixons ensured that the accepted offer was brought speedily to contract exchange and completion During this process Dixons kept us regularly informed of progress. They were very helpful on the post-offer process. We would certainly use them if we were to move house again.

MartinRS · 10 April 2026

★★★★★ 5/5

Google

Great service - patient with the process and supported us the whole way through, thanks so much Claire!!

Alice · 10 July 2026

★★★★★ 5/5

Google

Sophie was really helpful throughout our process of find a house to rent.She helped me and my sister ,even calls whenever she wanted to pass any message just to be sure we have all information we needed .Hopefully will continue to have a good time working with Dixons 😊 …

Rebecca · 15 October 2025

★★★★★ 5/5

Google

Chanel was very helpful throughout the process :)

Rodrigo · 10 September 2026

★★★★★ 5/5

Google

The whole buying process was great through Dixons. Claire was extremely helpful and supportive whenever I had any questions or questions. I would 100% recommend!

Eve · 10 May 2026

★★★★★ 5/5

Google

The sale of our property was quite lengthy with several challenges encountered on the way. This resulted in being quite stressful and often felt like being on a roller coaster. However, at each point Jan, Claire were always there on hand to provide objective and helpful guidance, provided ongoing updates that provided clarity and allowed us to move forward in a positive light. Looking back there were often times where we would have made rash decisions had it not been for the professionalism given by Jan and the team. Thank you!!

Anil · 22 September 2024

★★★★★ 5/5

Google

5 stars! Claire, Becky, and the team were absolutely amazing from start to finish. They went above and beyond to support me throughout the entire purchase of my new house. They made what can be a stressful process feel incredibly smooth and manageable. I cannot thank them enough for their professionalism and care, highly recommend!

Ben · 10 September 2026

★★★★★ 5/5

Google

Excellent buying experience with Claire and the team, keeping me updated all the way through.

Adam · 10 July 2026

★★★★★ 5/5

Google

Spoke to Meegan and Claire who were both very helpful and extremely friendly. I would definitely recommend them👍🏼 …

Isa · 10 June 2026

★★★★★ 5/5

Google

Chanel was extremely helpful and quickly answered any questions we had, thank you!

Daisy · 10 July 2026

★★★★★ 5/5

Google

Chanel was very helpful and attentive, very smooth process to rent!

Lauryn · 10 July 2026

★★★★★ 5/5

Google

Fabulous team, especially Claire who kept me sane through the whole process. Thank you

Naomi · 10 June 2026

★★★★★ 1/5

Trustpilot

Just glad I'm not using them to sell my…

Just glad I'm not using them to sell my house. Cannock branch is terrible. No one to answer phone and they don't reply to messages left. Finally booked a viewing and no-one turned up, total waste of time. Finally managed to view and put forward an offer and they failed to get back to me in a reasonable amount of time. Since then I found another property with another agent placed offer which was accepted. Thanks for nothing Dixons Cannock.

Dean · 9 September 2026

★★★★★ 5/5

Google

Dixons managed the sale of our flat and were brilliant throughout the whole process. Becky, Amy, and Claire helped us with any question we had and went above and beyond to support us, even regarding our purchase which was through another agent. Dixons are one of the more expensive options, but in comparison to our experience of other local agencies, they are worth every penny.

Charlotte · 10 May 2026

★★★★★ 5/5

Trustpilot

A pleasure to work with

A pleasure to work with. Very professional, took care of all of our viewings, and got us a great price. Daniel and his team talked me through everything in a polite, professional and friendly way. I would definitely recommend them. Thanks all.

Roger · 24 June 2026

★★★★★ 5/5

Google

My partner and I found ourselves in a bad situation with a previous mortgage advisor (from a different estate agent company) through no fault of our own and after our offer got accepted on the property. After being recommended Preet, we gave her a call and she managed to fit us in last minute and managed to get us through the process again and further. Throughout the whole process, she has made it seamless and always made us feel comfortable. She is friendly, professional and knowledgeable and honestly don’t think we would’ve been able to complete without her assistance. Her help has been nothing short of appreciated! Thanks for all your help Preet and would definitely recommend Preet as your mortgage advisor. Abbie & Luke.

Abbie · 25 April 2024