Dixons Estate Agents Selly Oak Sales reviews in Birmingham

★★★★★ 5/5

Google

I must commend Jessica Summers from Dixons Sales and Lettings, Selly Oak, for her outstanding professionalism and dedication. She made the entire process of Property lettings from start to finish smooth to be worthwhile, ensuring that everything was handled efficiently and with great attention to detail. It was truly a positive customer experience, Jessica Summers was always approachable, responsive, and happy to answer any questions I had along the way. Her trustworthiness and genuine care for her clients really stood out, and it made me feel confident throughout the process. Thumbs up to Jessica Summers and the team at Dixons Selly Oak for their excellent service, I highly recommend them to anyone looking for a reliable and customer-focused letting agent!

Intellectual · 8 November 2025

★★★★★ 5/5

Google

Just sold my house with Dixons. They made it easy and stress free keeping me informed and up to date every step of the way. Very ptrofessional and friendly team. Big thanks to Claire, Amy and Becky and Fozia their solicitor. They all worked very hard to make the sale happen quickly and efficiently. Would highly reccommend to anyone wanting to sell with ease and confidence that it will be a job well done.

Julia · 15 November 2025

★★★★★ 5/5

Google

We sold our house and dealt with Becky, Amy and Claire and they were all excellent. They were friendly, helpful and efficient, not only whist trying to sell the house, but once sold they continued to support and chase various parties to keep the process as smooth as possible. Their liaison between buyer and seller up until completion was excellent and helped speed up the transaction. I would highly recommend them.

Sally · 8 November 2025

★★★★★ 1/5

Trustpilot

Unprofessional

Agent delayed viewing booking by 10 minutes, then proceeded to be another 25 mins late. Unresponsive over texts, didn't introduce themselves and even had to have my appointment with another potential tenant at the same time due to delays. I found this absolutely unprofessional as they should have at least had the courtesy to do this 1-1. They did not have enough information about the property and felt very rushed to leave. Property was also not cleaned before the viewings, very off-putting state unlike as shown in listing photos.

Hannah · 12 March 2026

★★★★★ 5/5

Trustpilot

Amazing Amelia!!

After trying to sell my house with a previous estate agents with no luck, I decided to go to Dixons in kingsheath with Amelia Pace, which was the best decision I have ever made! With her straight talking, empathy and desire to get the job done she got my house sold with her unbelievable drive and no messing around attitude. When it came to completion even though there were complications from the buyers side, Amelia with her perserverance and pushing both sets of solicitors, got the job done extremely professionally! Amelia was always at hand and was willing to help with anything i needed, she also sorted me out with a rental property at short notice, she is an absolute credit to Dixons and is highly recommended!!! Thank you Amelia I wouldn't have done this without you!!

Stacy · 26 February 2026

★★★★★ 5/5

Google

My partner and I are currently renting and Sophie Hodgson has gone above and beyond to make the process as stress free as possible. She outlined all the steps in detail and didn’t mind our late correspondence due to our working schedules. I would recommend Dixons to anyone currently looking to rent or buy. A huge thank you to Sophie!

Sumayya · 8 November 2025

★★★★★ 5/5

Trustpilot

Dixons Erdington

Dixons Erdington Recent purchase and completion . Wanted to thank Sky the sales negotiator she is so lovely Professional and has every time called / emailed she’s has endeavoured to help and communicate back really well . Thank you so much Sky for all your help and support . Adam

Adam · 17 September 2026

★★★★★ 1/5

Trustpilot

AVOID AVOID AVOID

AVOID AVOID AVOID! The viewing with Hannah was fine and she was lovely. But after paying the deposits, first month's rent in advance and getting the keys it had all gone wrong. The boiler broke, the landlord left his belongings behind and is using the space i pay rent for for his car, then i find out my balcony has to be ripped up because of a leak into the apartment below. Raised multiple times with Jess and keep getting ignored. I have my own property to let out, which they know about, and there is no way I will let these cowboys manage it for me because the way they treat tenants is disgusting!

Emma · 6 February 2026

★★★★★ 1/5

Trustpilot

Hannah is the most disgusting person…

Hannah is the most disgusting person ever, I'm actually regretting giving her a good review, she has stolen my money and blamed me for not meeting certain requirements after i provided everything she needed, if certain requirements weren’t met then no problem, give me back my money and ill look elsewhere, dixons is trash and the service is trash, wouldn’t recommend it to anyone, they will steal your money and blame u for it,

Mohammed · 20 March 2026

★★★★★ 5/5

Trustpilot

Excellent support throughout the buying proccess

I had a really positive experience buying my home through Dixons Estate Agents Birmingham. Ethan and Sophie were both incredibly helpful and responsive throughout the entire process. They were proactive and clear in liaising with the seller and the solicitors, keeping things moving and ensuring communication never dropped, which made what can be a stressful process feel far more manageable. Their professionalism, attention to detail, and willingness to chase things when needed genuinely helped get the sale through smoothly. I felt well supported at every stage and would happily recommend Dixons, and especially Ethan and Sophie, to anyone buying or selling a property.

Ineta · 27 December 2025

★★★★★ 5/5

Trustpilot

Five Star experience !

After hearing so many stories about estate agents turning everything into a numbers game, my husband and I were pleasantly surprised by the service we received When you're looking for an investment property, it can be difficult to communicate your requirements clearly and even harder to find someone who genuinely listens. This is where Ellie truly excelled. She not only asked what we were looking for, but also took the time to understand the finer details and our end goal. Ellie didn’t just listen she delivered. She found us a property that ticked every box, and it only took one viewing for us to know it was the right one. We were then supported by Tracey Clarke from the Willenhall branch, who continued to provide exceptional service throughout the buying process. She kept us updated between all parties, responded promptly to messages which is rare given how busy the housing sector is and ensured no question felt too small. Her knowledge, communication, and support were invaluable, and she kept us informed at every stage. Both Ellie‑May and Tracey were constant professionals. We would absolutely recommend Dixons, and we would highly recommend Ellie‑May and Tracey for their exceptional customer service and commitment to getting things right. A five‑star experience from start to finish

KI · 22 December 2025

★★★★★ 5/5

Google

Sophie was really helpful throughout our process of find a house to rent.She helped me and my sister ,even calls whenever she wanted to pass any message just to be sure we have all information we needed .Hopefully will continue to have a good time working with Dixons 😊 …

Rebecca · 15 October 2025

★★★★★ 5/5

Google

The sale of our property was quite lengthy with several challenges encountered on the way. This resulted in being quite stressful and often felt like being on a roller coaster. However, at each point Jan, Claire were always there on hand to provide objective and helpful guidance, provided ongoing updates that provided clarity and allowed us to move forward in a positive light. Looking back there were often times where we would have made rash decisions had it not been for the professionalism given by Jan and the team. Thank you!!

Anil · 22 September 2024

★★★★★ 1/5

Trustpilot

Just glad I'm not using them to sell my…

Just glad I'm not using them to sell my house. Cannock branch is terrible. No one to answer phone and they don't reply to messages left. Finally booked a viewing and no-one turned up, total waste of time. Finally managed to view and put forward an offer and they failed to get back to me in a reasonable amount of time. Since then I found another property with another agent placed offer which was accepted. Thanks for nothing Dixons Cannock.

Dean · 9 September 2026

★★★★★ 5/5

Trustpilot

A pleasure to work with

A pleasure to work with. Very professional, took care of all of our viewings, and got us a great price. Daniel and his team talked me through everything in a polite, professional and friendly way. I would definitely recommend them. Thanks all.

Roger · 24 June 2026

★★★★★ 5/5

Google

My partner and I found ourselves in a bad situation with a previous mortgage advisor (from a different estate agent company) through no fault of our own and after our offer got accepted on the property. After being recommended Preet, we gave her a call and she managed to fit us in last minute and managed to get us through the process again and further. Throughout the whole process, she has made it seamless and always made us feel comfortable. She is friendly, professional and knowledgeable and honestly don’t think we would’ve been able to complete without her assistance. Her help has been nothing short of appreciated! Thanks for all your help Preet and would definitely recommend Preet as your mortgage advisor. Abbie & Luke.

Abbie · 25 April 2024

★★★★★ 5/5

Google

Sophie has been very helpful finding me a property. Can't thank her enough, very professional and reliable with keeping you updated with information with next steps! Thank you Sophie

Ashleigh · 17 January 2026

★★★★★ 5/5

Google

The team at Dixons have been utterly amazing. I cannot fault them. Jan has been there to help from the point of sale to the completion. She has gone above and beyond, has always called me at the end of the day to update me because she knew how anxious I was. If you want an estate agents who actually wants to sell your house then choose Dixons over all the other agents in Bournville.

BaBaPlays · 24 June 2024

★★★★★ 5/5

Google

I had an issue with getting a deposit released for the rental on a property, where it was taking a significant amount of time to resolve, despite numerous phone calls and emails. That was until Corey was assigned to the case and with his help, the deposit has now been released!! He was very responsive to emails and worked hard to resolve the issue I was having! Thanks Corey!

Scott · 1 October 2024

★★★★★ 5/5

Google

Would like to say a big thank you to the team at the Selly Oak branch of Dixons. They made the whole process of buying our first home a whole lot easier and will definitely be returning to Dixons in the future. Special thanks to Amy, Claire & Becky who were always on hand to help with any questions/concerns we had and guiding us along the journey.

Tom · 26 October 2024

★★★★★ 5/5

Google

I would recommend Dixons to anybody out there looking for lettings and sales. Jessica Summers was nothing short of helpful throughout and always kept me up to date. Thank you for all your help!

Carter · 17 November 2025

★★★★★ 5/5

Google

I was looking for a property to rent and I had a week to find one. I came across a property offered by Dixons agency and set up a viewing. I met Tayla Mansell- an agent working there, which showed me couple more properties. One of them was exactly what I was looking for! I am so thankful to Tayla for the unconditional support she provided to me throughout the process of renting the house and made the whole process so smoothly. I definitely recommend Dixon agency and especially the help of Tayla!!

Ana · 25 February 2024

★★★★★ 5/5

Google

I want to thank Ryan for a refreshingly prompt and transparent service. Renting can be a complicated business but Ryan has really gone above and beyond for helping me secure a property. Has really put my mind at ease! Would recommend.

Gabriel · 23 August 2025

★★★★★ 5/5

Google

We are very pleased with Dixons successful sale of our former house. Claire, Becky and Amy were very efficient throughout the sale process and proactive in identifying and solving problems. We are pleased to recommend them. Mark Woodward

Mark · 15 September 2025