Dixons Estate Agents Northfield reviews in Birmingham

★★★★★ 5/5

Trustpilot

Hannah Yardley, Dixon's office

Hannah, from Yardley offices enabled me to rent out a property in 10 days. She did all the work and kept me informed every step of the way. I would highly recommend her

Antony · 7 October 2026

★★★★★ 5/5

Google

We started our house search and went into dixons in Selly oak, and spoke to the lovely Caitlin and Tayla. They was such a massive help as we had no idea where to start or what to do. They went above and beyond for us and listened to exactly what we wanted. The whole process was stress free and nice and quick! They was very proactive in responding to our emails with any questions we had and assisted us in the best possible way. I can’t recommend these two lovely ladies enough. We now have a beautiful place we call home! Thank you both so much!!

Kate · 25 August 2024

★★★★★ 5/5

Google

"Meeting Tayla from Dixons during a property viewing left a great impression. Her professionalism, politeness, and friendly demeanor stood out, and she followed up on our requests to the landlord promptly. I highly recommend Tayla for anyone looking to rent".

Benjamin · 28 March 2024

★★★★★ 5/5

Google

Thanks to Jaia and Caitlyn for making moving into our beautiful home stress free and possible 🥰❤️. We are so happy and grateful ❤️. …

Ayomide · 2 December 2024

★★★★★ 5/5

Trustpilot

Nothing but positive to say about Dixons

We had a bad experience with our previous estate agents but then decided to go for Dixons (quinton). I cannot express how much they have supported us from the beginning to the end. Big thank you to Lori,Luke,Courtney and Jan. They made the experience a lot more smoother. I would highly recommend you to go through them.Thank you guys we will miss you all xxx

Humera · 19 July 2024

★★★★★ 5/5

Trustpilot

Great advice, got the property sold

They gave excellent advice on property sale, maintained good communications throughout, acted professionally at all times. Appointments were met punctually. Dan was a great point of contact after his initial visit, and my interactions with all members of the team were top notch.

John · 21 May 2025

★★★★★ 5/5

Google

Really happy with Jan and the team for helping me sell my house. That goes from the viewings, updated communication to it selling. Would recommend Dixons if you are looking to sell your property

Waqqas · 27 May 2024

★★★★★ 1/5

Trustpilot

Disgusting Company! - AVOID!!

I Wouldn't even give this place 1 stars!They are the rudest estate agents iv had to deal with (Selly Oak Branch), iv recently just moved out of a property which I rented through Dixons & id definitely AVOID now if I was going to rent again . Timothy Reynolds was nothing but rude about me leaving threatening extra charges for leaving the property as he couldn't be botherd to read my tenancy agreement and see that under the break clauses I ended my tenancy in the correct way. All he cares about is getting his commission at the end of the day from there over priced properties. Daniella Lawmon also rude from this branch, questioning me about why I was leaving the property & also trying to threaten me with additional charges which where NOT in my agreement. They don't push the landlord on getting any repairs done they just fob you off on the phone with aload of rubbish to make sure you keep paying that rent every month so they get their commission!!. AVOID AVOID AVOID!!!!

Charlotte · 21 June 2023

★★★★★ 1/5

Trustpilot

Fake electrical certificate was given when bought a house through Dixons in Yardley

Bought a property through Dixons has a first time buyer and even decided to use David Smith for my Mortgage and I can say what a lovely man he is, he did all the hard work and running around, kept me updated at all times right until I had my house keys so thank you to him, will definitely be using him again and recommending him to all. When initially putting an offer on the house, I felt when it came to the price Zoe was playing on the fact I really liked the house and wanted it and so games were being played and I ended up paying £5k over the asking price which I really regret because when moving into the house, I found so many problems. When I spoke to Zoe about dodgy Electric work with a fake certificate given, she ignored it and said she can't do anything, even thou the person who sold the property is well known to Dixons. Highly advise everyone to paid and get a survey completed and not just rely on the Bank to theirs. Elite Properties LTD is the company that's sells house through Dixons with fake electric certificates.

Izzy · 6 June 2023

★★★★★ 5/5

Google

Tayla was wonderful. She was really friendly and helpful in the lead up and during our viewing. We had all our questions answered or promises with a follow up. The whole process has been straightforward and approachable.

Oonagh · 27 February 2024

★★★★★ 1/5

Google

Traveled from Manchester to Birmingham for a house viewing, only to receive a cancellation text on the day of viewing just before the scheduled time. Later, the property was marked as “let agreed.” Very unprofessional and disappointing experience. Feels misleading and a waste of time.

Salim · 8 September 2025

★★★★★ 5/5

Trustpilot

Holly was a star

Holly was a star, really helped with my renting process and kept me up to date with everything that was going on. Would highly recommend

Consumer · 17 October 2025

★★★★★ 5/5

Google

Taylor has been great, she has sorted any problems we’ve had out extremely quickly. Also helped us find a great house when we was struggling to find what we wanted. Great agent, would definitely recommend !

Paige · 27 February 2024

★★★★★ 5/5

Google

Dixon has been amazing through this buying process , truly professional. Highly recommended. Special thanks to Becky and Jan keeping us informed at every stage of our purchase.

Gurpreet · 26 July 2024

★★★★★ 5/5

Google

Great bunch of lads. Claire, Jan, Becky and Amelia were a pleasure to deal with and sold my house a week after going to market. Really professional and kept me updated throughout the process

Connor · 28 March 2024

★★★★★ 5/5

Google

We approached Caitlin with impossible task of finding us a house in a week due to unforeseeable events in our personal life. Caitlin nailed this and went above and beyond. Caitlin treated us with compassion and kindness throughout the process which we will always be eternally grateful for. The communication throughout was really reassuring, especially because we were away on holiday at the time. Thankyou so much to Caitlin and all of the Dixon’s team at Selly Oak, you have all been amazing!

Jessica · 27 April 2024

★★★★★ 5/5

Google

very good customer service and good communication with us,Thank you Caitlin Barry for through out our tetany process.

Jittu · 2 December 2024

★★★★★ 5/5

Google

Dixons Property made securing our new home effortless. Special thanks to Caitlin Barry for her exceptional support throughout the process. Highly recommend their service!

Luis · 25 August 2024

★★★★★ 5/5

Google

Can't fault them, tbf - went from having our offer accepted to getting the keys in around 3 months so understandably, we were thrilled with the services provided; viewings were dealt with promptly by Krystal and Branch Manager Dale was always friendly, helpful and kept us updated regularly throughout the process.

MBV · 25 October 2022

★★★★★ 5/5

Google

We delt with jess summers who was very helpful and was always replying to our emails fast and would deal with any problems fast and helpful i recommend this company for anyone looking to find a new home

Robert · 16 October 2025

★★★★★ 1/5

Trustpilot

Dixons Erdington Letting Services

Dixons Erdington, are a subsidiary of Countrywide run from their Warwick office. They provided abysmal management of my property. They missed 10 inspections over 5 years, lost the original contract, failed to handle tenant communications and their convoluted processes lead to repeated mistakes. Manager Raza Muhammad ignored my correspondence, was borderline aggressive when spoken to on the phone (the single time he spoke to me) and failed to provide the requested Terms of Business or confirm a move-out inspection, leaving me unaware of my property’s condition for re-letting. The branch was inexplicably closed during opening hours when I arrived to collect my keys, despite prior notification.

Karl · 4 July 2025

★★★★★ 5/5

Google

Had some great help and advice from Tayla. She was patient, understanding and really helpful. Nothing was too much trouble. Thank you Tayla! I would definitely recommend Dixons selly oak.

R · 27 April 2024

★★★★★ 5/5

Google

An amazing and seamless experience provided by these guys. They went the extra mile to ensure we completed on time and shared the journey with us. Special mention to Jan who communicated and updated us every single day - we look forward to working with both Jan & Ilan again very soon - hope you enjoyed our chocolatey treats :)! Thanks again xxx

Raj · 25 October 2020

★★★★★ 5/5

Google

Couldn’t recommend Dixon’s Selly Oak enough! Recently moved into a new rental property with them and had a great experience. Riegan is extremely professional and responded to every question or query we’ve had. Paperwork was easy and all online. Office is always contactable when needed. Thanks so much team!

Tori · 10 December 2022