Dixons Estate Agents Northfield reviews in Birmingham

★★★★★ 5/5

Google

Amazing team, very helpful through out the sales of my house in selly oak. Dale and his team is very friendly and professional, always reply to my emails and messages within a short period of time and always try their best to make the sales goes smoothly. Would definitely recommend them to all my friends and family. Thank you so much for all your help!

Jingjing · 25 October 2023

★★★★★ 5/5

Google

Caitlin has been absolutely brilliant. I have a house I needed to rent out but it was a little different procedure than what was normal. She handled everything we needed with concideration very quickly and professionally and made it happen. Couldn't have asked for more. Thank you.

Christine · 24 September 2024

★★★★★ 5/5

Google

special thanks to Caitlin Barry and Jaia, our letting negotiators, for their exceptional support and efficiency during the process of renting a property. Caitlin was incredibly helpful, ensuring everything was completed quickly and smoothly, and she promptly handed over the keys.

Sanish · 12 December 2024

★★★★★ 5/5

Google

I was thoroughly impressed by service provided by Jess, she was professional, responsive, and genuinely cared about getting the best outcome for me! Communication was always clear also she kept me updated at every stage. Jess knowledge and attention to details made the entire process stress-free. Thumbs up to DIXONS Agents👍 …

Ademola · 17 January 2026

★★★★★ 5/5

Google

I had a fantastic experience with Becky who showed me around. Becky’s impeccable presentation and attention to detail were evident not only in the properties she showcased but also in her own well-dressed demeanor. She answered all my questions with expertise and made the entire process smooth and enjoyable. Highly recommended Becky for her professionalism and excellent service.

Ali · 28 January 2024

★★★★★ 5/5

Google

Very nice service and very good people. They help me to find good home and they sorted all very nicely . Thanku all team Specially jess is amazing person and very helpful. She helped a lot and repond to my txt or msgs or email very fast . Thanku jess

Zain · 17 January 2026

★★★★★ 5/5

Google

Claire and the team at Dixons went above and beyond to make our first time buying a house as stress free and simple as possible. The service they provided was friendly, knowledgable and incredibly supportive throughout. We couldn’t have wished for better people to guide us through buying our first property and we are thrilled!

Jenny · 27 February 2024

★★★★★ 4/5

Google

Dixons advertised my property very fast on Rightmove, and arranged the viewing quickly after that. However, I am not impressed with the management team. The second month rent was delayed because the tenant did not set up the direct debit properly. I am paying Dixons for the full management. It should not be the landlord to call the agent saying the rent has not arrived. It should be their job to make sure tenant is paying on time if its full management. Also, It seems like a miscommunication about the insurance policy. They said I can ask them to rent the house for me, but decide if I want to buy insurance from them. I have decide to get insurance by myself. But found out they just purchased the insurance for me without even confirm with me. I noticed on the 3rd day after they insured for me. I quickly wrote to them and called them to cancel it. They said they did. I emailed them again to confirm. They emailed me back after 12 days confirming they have cancelled it for me. But they already charged for the 1st month saying I did not read the terms and conditions properly. The phone number of the property manager never work. The phone line Dixons provided is only instruction-like voice mail. I have not managed to find the property manager myself. I do thank Dixons for advertising quickly. Tina is particularly helpful. But I am not so sure if they can manage the property well enough for landlord. For the sale: The sale team did a good job arranging the viewing and secured my offer. Thank you.

Heng · 25 October 2021

★★★★★ 5/5

Google

Dixons Selly Oak is a great branch. I was lucky to meet Dale and Nick. They were very polite. Dale responded to my inquiries very quickly. I felt Dale's professionalism throughout the process of buying a property. Days later I will have my property and can settle down. Thank you Dale and wish you all the best in the future!

Phoebe · 25 October 2023

★★★★★ 5/5

Google

Last month Dal Bains, my dedicated property manager, managed to do what no previous manager had managed to do! So I promised to give him a stellar review rather than eat an otherwise proposed hat. So thank you Dal, you were very helpful and took ownership of the issues and got them resolved in a timely fashion. I hope you’re still my property manager next time I need to be in touch!

Tara · 25 October 2022

★★★★★ 1/5

Trustpilot

I did not receive the level of mortgage…

I did not receive the level of mortgage support I expected from this company. While their general customer service was satisfactory, the mortgage advisor was not helpful. Despite charging a substantial fee, I do not feel that he secured the best possible deal for me. In my view, Mr. Mazar Singh appeared more focused on maximising his own profit than on acting in the best interests of the customer, particularly given his £700 fee.

Simmy · 8 March 2026

★★★★★ 5/5

Trustpilot

Dixons Erdington made it easy

I've recently completed, I was a first time buyer, I'd had a previous bad experience where a dodgy seller pulled out at the last minute and cost me money, I was kind of struggling with the whole process, but Dixons made it easy for me. I was shown round the property by Alison, who knew everything about the property and the area, even who the neighbours were, then from there Sarah handled it and she was brilliant, always keeping me informed and chasing the other solicitor. Then my solicitor went into administration and couldn't carry on working and even then Sarah told me exactly what to do and handled it all for me once I had a new solicitor. It was a massive relief in the end. I'd definitely recommend Dixons after that.

Customer · 13 January 2026

★★★★★ 5/5

Trustpilot

Dixons - Erdington

Dixons - Erdington Branch - my brother and I sold our late parents property through Dixons Erdington. Charlotte Rose is a magician! Charlotte was superb from the outset with open and honest discussions about the property and excellent advice to sell the property via the Modern Auction Method. Charlotte had developers/buyers on her books who didn’t waste time. They visited the house and confirmed the same afternoon that they wanted to buy the house. A stress-free sale with no fuss and no mess. Also, Charlotte was very supportive, caring and assisted with arranging ID checks and documentation for my brother. Charlotte, again, turned into a magician by having a stunning flat on her books which was perfect for my brother and she negotiated a great price. The whole team at the Erdington Branch were approachable as well as completely professional - I would totally 100% recommend the team in Erdington. Thanks so much.

Rachel · 23 May 2024

★★★★★ 5/5

Google

We would highly recommend Dixon's at Selly Oak. They are very helpful and professional and kept us more up to date with what was happening than our own solicitors. Every member of staff we dealt with was so friendly and there was a nice office vibe when you went into office Thank you again for all your help

Ball · 25 October 2023

★★★★★ 5/5

Google

Addition: (08/03/22) A big huge thank you to Ellen Moreton who resolved an issue immediately for us. She kept us informed throughout and was extremely helpful, friendly and professional. Thank you very much 😊 Very quick and efficient response from property manager, Dal Bains. He sorted our issue swiftly and kept us in the loop the whole time. Great guy, very friendly and approachable. Thank you so much Dal 😁

Bree · 25 October 2022

★★★★★ 5/5

Google

Tayla was really helpful and informative on the phone . Was a pleasure to speak with her . I have rang other estate agents and not been impressed with the level of support or information but this very well mannered Employee was far from that . Thank you Tayla and Dixions

Chris · 27 February 2024

★★★★★ 5/5

Google

Claire , Becky, Jan, Amy and team are truly phenomenal. They have all gone above and beyond and are so friendly, patient and helpful. They've made the process so easy and stress free, I can't recommend them enough!

Louise · 10 October 2024

★★★★★ 5/5

Trustpilot

Forget the money-thirsty Oakmans, go to Dixons!

I have dealt with Dixons Estate Agents on several house viewings in Birmingham, and my experience has been excellent. Amy and Claire are genuinely the nicest estate agents I have met. They are energetic, professional, and, most importantly, they take the time to listen. They really paid attention to my preferences for buying a house, made thoughtful recommendations, and never once tried to push a property on me that didn’t feel right.

Emanuele · 18 March 2026

★★★★★ 5/5

Google

Dixons team were really helpful and supportive through what is a very stressful process, in particular during the current pandemic. They respond to messages extremely efficiently and come back to you promptly with any queries you may have. The team were always professional when accompanying viewings and gave feedback throughout the process. In selling our property we have dealt with other estate agents for our onward purchase, and in comparison to the Dixons team they have proved to be a disappointment. Georgia and Ilan were amazing ! And we cannot recommend their services enough.PositiveResponsiveness, Professionalism, Value

Charlotte · 25 October 2020

★★★★★ 5/5

Google

Just got te key of our first home and we are very happy with Dixons Selly Oak team. They are very attentive and caring. As first time buyers, there was a lot of things we were not aware of and worried about. Gerogia made us feel at ease since we stepped inside the branch and Paul was always there whenever we needed a clarification. We are so greatful to have him as our mortgage advisor. What a fantastic team and great service. Thanks again :)

Anne · 25 October 2020

★★★★★ 1/5

Trustpilot

I went to Dixon for a flat on Oldbury

I went to Dixon for a flat on Oldbury, all god till i got there to see the propriety i was shocking in what condition was the flat, absolutely disgusting, they want 850£ rent for one bedroom and another 850£ deposit, the condition of the walls absolutely unbelievably all wallpaper falls down and tales from kitchen missing, no dors between bedroom and kitchen, and at the end I have refused to get the flat they refuse to refunding my holdings fees, absolutely legal robers this agents.

Game · 16 December 2025

★★★★★ 5/5

Google

This 5 star only goes to Tayla from Dixon and Sharon from countrywide . Tayla Managed to sort out the problem so efficiently also very helpful , patient and caring . Sharon I really don't know which word I can use to describe her fantastic customer care . It has been more than 3 years as a tenant , every time there was an issue and noone could help me out regarding to apartment etc…Sharon was there to listen to me and were trying her best to sorted out . I am really thankful for all your kindness and being extremely helpful . Thank you so much Sharon and Tayla for all your hard works and fantastic customer care 😊

Leila · 28 March 2024

★★★★★ 1/5

Google

Horrendous experience with this estate agent. Convinced me to send over £198 for a holding deposit which I was assured would be refunded withing 3-5 working days if I did not get the property. No mention of a guarantor throughout the whole process until the last minute. Explained that I could not secure a guarantor and was assured that my money would be refunded promptly should I be refused the property, due to late notice of guarantor being needed. It has now been 7 working days since I sent Jaia my details and she confirmed a refund would be on the way, and I have still not recieved my money. Every time I phone the branch nobody seems to answer, or when they do they give me a flippant answer such as "it must be tied up in accounts or something" . Have now had to escalate my complaint to head office. Disgusting way of handling this process from start to finish - would certainly avoid these cowboys

Thomas · 19 December 2024

★★★★★ 5/5

Google

FTB amazing experience as it was so smooth and stress-free. Thank you to the whole team especially Becky and Preet. You guys were amazing. You made our house buying journey smooth, stress-free and easy. Would recommend your service to everyone. 😊😊 …

Parbati · 26 June 2024