Dixons Estate Agents Northfield reviews in Birmingham

★★★★★ 5/5

Google

Tayla was so helpful during the whole process. She ensured she knew exactly what it is we wanted and tailored our experience perfectly to us! She is a great reflection of the business and we want to thank Tayla for her hard work

Charm · 27 May 2024

★★★★★ 5/5

Google

I am giving the highest recommendation to Dixons Selly Oak as they found the buyer of my house in 9 (NINE!!!) days. As a scientist I made my own research to decide which estate agency is the best. First, based on Zoopla recommendations, I invited agents from 13 estate agencies from South, West and Central Birmingham to valuate my house. They brought their brochures and lists of properties sold recently for comparison. Most of them provided fairly similar valuation values (differences were within £20,000), although the difference between the lowest and the highest was £60,000!!!! Most of the agents were very kind and friendly. The differences appeared with the agency fees and the selling process. Some agencies had rather low fees in comparison to others (below £1000), but needed to be paid upfront with additional payments for accompanying viewings. Not all of them offered the viewings during the weekends. Dixons Selly Oak maybe does not have the lowest fees, but believe me, they were not the highest. In addition to that Dixons offers professional photographer included in the fees (some agencies offer that for some extra fee). I also checked my chosen top three agents sending them emails from the another email account requesting details of another properties. Dixons answered immediately, asking when I would like to view those properties. The other estate company (a fantastic small family estate agency) answered in the evening (which was understandable, as they are much smaller), but the third one (a big one) did not answer at all. In addition Dixons have many branches, and lots of contacts, which is really important if you want to sell your house fast. All of that convinced me to choose Dixons. The viewings were always on time, and people had lots of time to ask questions :) Finally, at this point I would like to thank Jan Sturley, the Property Sales Co-Oridinator who called/send me emails every week with the updates and chased the solicitors. She made the process of selling a house less stressful for sure :)

E · 11 January 2020

★★★★★ 5/5

Google

A truly 5 star rating throughout, for the superb service I have recieved from my Mortgage Advisor, Paul Goncalves. Being a first time buyer, the whole process of getting onto the property ladder seemed pretty daunting. But Paul's exceptional expertise, insight and understanding nature, helped to make the whole process extraordinarily easy. I have found Paul's methodical and accessible approach immensely helpful and a real mark of quality. His services have aided me to acquire my first home and renew its mortgage deal, all at fantastically competitive prices. I am very glad I appointed Paul as my Mortgage Advisor to purchase my first house and, I will continue to use his credible services in the future. I will happily and thoroughly recommend Paul at Dixons to home buyers seeking a top notch Mortgage Advice service.

Farhat · 11 January 2020

★★★★★ 1/5

Trustpilot

Bad experience

I would strongly advise to stay away from dixons/countrywide letting agents from managing a rental property. Especially the Warwickshire office as they would do everything in every opportunity to instruct their own contractors making false allegations of works required on the rental property to make money for themselves. They also hide their complaints procedures when contacted directly and asked about the process and their calls are not recorded so they make things up and completely disregard any instructions given by the landlords. Unfortunately complete professional crooks. They will put all sorts of barriers to raise a complaint and refrain from providing a final response to prevent escalation for their governing body to investigate.

Parvin · 25 November 2025

★★★★★ 5/5

Google

Nick has been excellent all through my house purchase - so far! Really clear, helpful and timely communications, friendly and professional at all times, proactive and yet not pushy, all in all a seamless and painless process. Highly recommend that if you're looking in the Selly Oak area, give Nick a call.

Rosalind · 25 October 2023

★★★★★ 5/5

Google

Thank you to all the team at Selly Oak Dixons, for your advice, guidance and support during our move. Dale, I thought you and Krystal were brilliant as you always had time for us, communication was excellent, never had to ring and ask for anything and nothing was too much for you. You made the whole process easier for us, thank you once again!

Holly · 25 October 2022

★★★★★ 5/5

Google

Caitlin and Tayla were amazing helping me every step of the way. They were patient and answered all my questions. Would recommended Dixons to my family and friends as they go above and beyond to ensure a good experience.

Sahana · 26 June 2024

★★★★★ 5/5

Google

A huge thank you to all of the wonderful team at Dixons Selly Oak, and especially Paul Goncalves. I only wish I had met Paul earlier! He is honest, professional, committed, and simply an amazing person. Paul has worked tirelessly with me to find the best mortgage and now I have finally found my dream home. He was (and still is) always available and more than happy to answer even the most basic of queries I have. My family and I can now finally look forward to a brighter future because of Paul!

Zainab · 26 October 2018

★★★★★ 5/5

Google

As a property developer i deal with literally hundreds of estate agents and Dixons in Selly Oak are by far one the best. I have purchased 3 houses through them now and have had nothing but quality service from them. In particular Charlotte has been great, always well informed, knowledgeable and bubbly. Her and Chris' market, property and geographical knowledge has been second to none. And a special thanks to Jan also for keeping me fully updated and informed during all 3 conveyance processes. I would happily recommend them to anyone and everyone in the area looking to both buy or sell. I have had nothing but good experience and look forward to continue working and using them for many years to come. Leo

Leo · 26 October 2018

★★★★★ 5/5

Trustpilot

Excellent communcating skills from Dixons estate agent staff

I met Becca in Birmingham while I have put up for rent my house through Dixons estate agents. Becca was tasked to carry out viewing of interested people.

Arben · 10 December 2025

★★★★★ 5/5

Google

Spoke to Tayla on the phone looking for a rental property and her customer service was perfect! She helped me with every question I had..Would recommend her to anyone who needs help finding a house!

Ikram · 25 August 2024

★★★★★ 4/5

Google

I recently used Dixons Sales and Letting Agents to rent a property in Selly Oak, and I was very impressed with their service. They were professional, knowledgeable, and efficient throughout the entire process. I would highly recommend Dixons Sales and Letting Agents especially Tayla Mansell to anyone.

Saber · 29 December 2023

★★★★★ 5/5

Google

Brilliant estate agent, they were a fair intermediary between us and sellers. Always available when we tried to contact them and pushed the solicitors when they were being slow. We couldn't have asked for a better team. We also used their in house mortgage adviser who found us the best deal on the market. Thanks Dale, Barry, Olivia, Krystal & Jan!

India · 25 October 2022

★★★★★ 5/5

Google

Thank you so much for your help Tayla! Brilliant staff, very professional, in just a few days we found a new home and can already move in! Thank you Tayla for helping us making this transition so smooth! Wish you all the best!

Stan · 27 February 2024

★★★★★ 5/5

Google

Found working with Dixon's an excellent experience. Jade and her team found a buyer within one week of the property going on the market. Having Jan for the sales coordinator was invaluable. It was great the be kept up to date with the progress. It was comforting to have someone keep the process going and to be there to answer questions and indeed to help with solicitors queries. I would recommend to anyone.

Elaine · 25 October 2020

★★★★★ 5/5

Google

Teliah went above and beyond giving me and my partner all the information we needed. She allowed us to view a property last minute even though her viewings was full and thankfully she did because we fell in love with that house. Thank you, for your hard work.

Sade · 25 October 2023

★★★★★ 5/5

Trustpilot

Sarah Blair was very helpfull always…

Sarah Blair was very helpfull always available if needed help with queries would go above and beyond to give a great sevice

Barbara · 9 January 2026

★★★★★ 5/5

Google

We started our house search and went into dixons in Selly oak, and spoke to the lovely Caitlin and Tayla. They was such a massive help as we had no idea where to start or what to do. They went above and beyond for us and listened to exactly what we wanted. The whole process was stress free and nice and quick! They was very proactive in responding to our emails with any questions we had and assisted us in the best possible way. I can’t recommend these two lovely ladies enough. We now have a beautiful place we call home! Thank you both so much!!

Kate · 25 August 2024

★★★★★ 5/5

Google

"Meeting Tayla from Dixons during a property viewing left a great impression. Her professionalism, politeness, and friendly demeanor stood out, and she followed up on our requests to the landlord promptly. I highly recommend Tayla for anyone looking to rent".

Benjamin · 28 March 2024

★★★★★ 5/5

Google

Thanks to Jaia and Caitlyn for making moving into our beautiful home stress free and possible 🥰❤️. We are so happy and grateful ❤️. …

Ayomide · 2 December 2024

★★★★★ 5/5

Trustpilot

Nothing but positive to say about Dixons

We had a bad experience with our previous estate agents but then decided to go for Dixons (quinton). I cannot express how much they have supported us from the beginning to the end. Big thank you to Lori,Luke,Courtney and Jan. They made the experience a lot more smoother. I would highly recommend you to go through them.Thank you guys we will miss you all xxx

Humera · 19 July 2024

★★★★★ 5/5

Trustpilot

Great advice, got the property sold

They gave excellent advice on property sale, maintained good communications throughout, acted professionally at all times. Appointments were met punctually. Dan was a great point of contact after his initial visit, and my interactions with all members of the team were top notch.

John · 21 May 2025

★★★★★ 5/5

Google

Really happy with Jan and the team for helping me sell my house. That goes from the viewings, updated communication to it selling. Would recommend Dixons if you are looking to sell your property

Waqqas · 27 May 2024

★★★★★ 1/5

Trustpilot

Disgusting Company! - AVOID!!

I Wouldn't even give this place 1 stars!They are the rudest estate agents iv had to deal with (Selly Oak Branch), iv recently just moved out of a property which I rented through Dixons & id definitely AVOID now if I was going to rent again . Timothy Reynolds was nothing but rude about me leaving threatening extra charges for leaving the property as he couldn't be botherd to read my tenancy agreement and see that under the break clauses I ended my tenancy in the correct way. All he cares about is getting his commission at the end of the day from there over priced properties. Daniella Lawmon also rude from this branch, questioning me about why I was leaving the property & also trying to threaten me with additional charges which where NOT in my agreement. They don't push the landlord on getting any repairs done they just fob you off on the phone with aload of rubbish to make sure you keep paying that rent every month so they get their commission!!. AVOID AVOID AVOID!!!!

Charlotte · 21 June 2023