Dixons Estate Agents Northfield reviews in Birmingham

★★★★★ 5/5

Google

Had Sophie hodgson help get our dream house! Amazing realtor. Helpful and kept in touch the whole way through! Thankyou! x

Mary-Jayne · 17 January 2026

★★★★★ 5/5

Google

All thanks to Tayla who made sure my paper work was completed within a day, she was very helpful and professional.Dixons remain the best for me.

Esther · 27 February 2024

★★★★★ 5/5

Google

Thank you for helping us to get our new home! Very satisfied and speedy services. Thank you Becky!

Shunde · 26 July 2024

★★★★★ 5/5

Google

Becky was very helpful throughout the whole process thank you

John · 25 November 2024

★★★★★ 5/5

Google

Very helpful especially Tim and Jaia. Thanks for this smooth transition.

Dr · 9 November 2024

★★★★★ 1/5

Trustpilot

DO NOT USE DIXONS HALESOWEN IN-HOUSE…

DO NOT USE DIXONS HALESOWEN IN-HOUSE BUILDING SURVEYORS & MORTGAGE COMPANY £20000 OUT OF POCKET ! . I purchased a house from them and used there building home buyer surveyor and mortgage company as I felt pressured to take the service as they said they had lots of buyers for the house and that they would only sell if I taken a mortgage with them . I had the report come back from Dixons building surveyors saying the house was fine and in good state . I was then put on a high interest mortgage rate which I questioned but yet again told that was the best deal and gave me the rights to buy now . Received the keys 2 weeks ago from the sales manager Matthew who was rushing to get me out of the branch as he was busy and load and be behold all issues came to light . Found subsidence at the front of house , the walls were all damp in the living room and kitchen which have now been found that there been a leak that been there for long time .all windows were blown , the electrics had faulty wiring and has to be condemned . I had to get an independent survey done after getting the keys and it found out that the house is in serious state of repair ! . It’s now going to cost me over £20000 out of my own money which if Dixons didn’t give a false home building surveyor I wouldn’t of brought the house but I guess that’s how they scam people . All the problems with the house and the Dixons scam I’ve now had to take this to legal matters as I have been falsely sold this house with the state of repair and the evidence shows this. If I could give a zero I would . Always do your research and go elsewhere then Dixons Halesowen. BE CAREFULL !

Debbie · 6 April 2025

★★★★★ 5/5

Google

I am currently about to buy a property through Dixons in Selly Oak, and the whole complex was quite complicated (for reasons not best disclosed). Georgia was excellent throughout - keeping me informed of matters, no matter if good or bad news. She is excellent at her job, extremely friendly and approachable. Kind Regards Lee

Lee · 25 October 2020

★★★★★ 5/5

Google

From start to finish, Jessica and Sophie, has been very supportive and helpful in getting me sorted quickly with this apartment, I'm quite looking forward to this journey.

Ĺionel · 20 October 2025

★★★★★ 5/5

Google

Spoke to Teliah on the phone today regarding a rental property I’ve been looking at, she was amazing! You really couldn’t ask for a better person to deal with

Sioul · 25 October 2023

★★★★★ 1/5

Google

Very unprofessional. I was interested in a rental. Requested a video tour . I was contacted and was told I would get one the following day and also receive a phone call.I didn’t receive a video and neither did I receive a phone call. To then unfortunately look a few days later and the property has now been agreed with someone else. To not have the decency to get back to me is very unprofessional. I’m very disappointed.

Dee · 21 March 2025

★★★★★ 5/5

Google

Helpful staff especially Preet and Becky

Hadi · 2 December 2024

★★★★★ 5/5

Trustpilot

Becky at Dixons Yardley office has been…

Becky at Dixons Yardley office has been brilliant with the sale of my family home of 54 years,she put me at ease no stress,she has excellent communication about the area and between herself and me,she sold my house in 1 Day im absolutely buzzing,

Angie · 27 February 2026

★★★★★ 5/5

Google

The experience was seamless and Tayla was welcoming and willing to help all through.

Monsurat · 26 July 2024

★★★★★ 5/5

Google

Jan at Dixon's Selly Oak has been absolutely brilliant - sale ran into "technical difficulties", my solicitor was useless, but Jan kept the buyer on board (for 7 months!!) and was always quick to reply and keep me in the loop. Could not recommend more highly.PositiveResponsiveness, Professionalism

Steve · 25 October 2021

★★★★★ 4/5

Google

I dealt with David when moving into my property he was very helpful with any queries I had and dealt with them very professionally.

Millie · 10 January 2024

★★★★★ 2/5

Trustpilot

Poor, agressive service

I used the Birmingham City Centre branch.All started well. We had the valuation done by a very professional agent who told that we could achieve X price on the sale of my flat and would probably sell within 2 months.We had an offer of 15k below asking price and a different agent (Ian) who now handled our case was very annoyed that we wouldn't accept that and implied that the flat had been overvalued. Once we had an offer at asking and accepted it, it turns out that he had told every viewer that due to a 20yr doubling clause in the lease that the flat would be difficult to buy and require a deed if variation, but no problem as I had apparently agreed to pay for this in full myself, even though I didn't agree to this at all. This eventually cost me a grand total of £6k in solicitors and admin fees to our freeholder.We spoke to other people who had sold in the building recently and they said that they hadnt required a DOV. At every stage Ian was very illusive and hard to pin down to facts, whenever a hard conversation needed to be had he suddenly had people arrive to 'collect keys' or he would have to run off for a photoshoot leaving the call. Genuinely some of the most hostile and agressive customer service I have ever received in my life.The buyer then after THREE MONTHS decided to change lender and solicitor (the solicitor that Ian had personally recommended) on Ian's advice and he had not consulted me about the change at all, blaming me for everything he could. It honestly felt like he was working for the buyer and not me.All in all, extremely poor and hostile service. It improved dramatically after Ian mysteriously left the branch and his role was taken on by someone else who was able to give the buyer a push, that is the only reason I tacked on a second star.

Tom · 15 August 2021

★★★★★ 5/5

Google

I dealt with Tayla who was amazing and I would definitely recommend to anyone, thanks so much!

Megan · 27 May 2024

★★★★★ 5/5

Trustpilot

Excellent service

Excellent service! Becca was professional, responsive . Highly recommend!”

Joe · 30 October 2025

★★★★★ 3/5

Trustpilot

Dixons NORTHFIELD - viewings and valuations

The good: my experience of viewings with Dixons Northfield has been pleasant. Friendly associate, on-time, knowledgeable etc. and response times have been good.

MariaH · 29 May 2025

★★★★★ 5/5

Google

Over several years I have purchased, sold and let multiple properties via Dixons Selly Oak. The entire team Jan, Claire, Tim, Amy, Becky to name few have been, considerate, efficient and professional at all times. Whether you are buying, selling or letting look no further; the prompt and experienced serviced will not let you down.

Jivara · 19 October 2024

★★★★★ 5/5

Google

Tayla has been great to work with in setting up our new tenancy. Always very professional and quick to respond!

Zachary · 27 February 2024

★★★★★ 5/5

Trustpilot

Dixons.Sutton New Road Erdington.

Dixons.Sutton New Road Erdington.Highly recommend them. We have used Dixons a number of times in the past along with my son both sale and 2 purchases. Excellent service. On this occasionWe have purchased a property from them. Nothing was too much trouble. Re Viewed when ever we needed to. And any questions were answered quickly. As this property purchase went through. Sarah Blair was superbWith calming the situation and managing the difficult problems raised at times.Sarah Blair is a credit to Dixons. Very professional and understanding. Thanking all staff too. All dedicated to an efficient service not only for their clients but for their clients purchasers. Well done.

Linda · 31 March 2021

★★★★★ 5/5

Google

Claire, Amy and Becky have been absolutely fantastic throughout the process. They provided clarity, in what can be an incredibly overwhelming process, and were always on hand to answer queries, give support and their knowledge and experience was clear to see. Would highly recommend to anyone looking for estate agents to sell or buy. Thanks again!

Jack · 24 September 2024

★★★★★ 5/5

Google

Since managing my property, Dal has been extremely helpful and consistently responsive in dealing with matters regarding my rental property. Dal has continued to take into account the needs of tenants and myself as a landlady!PositiveResponsiveness, Professionalism

L · 25 October 2022