Dixons Estate Agents Northfield reviews in Birmingham

★★★★★ 5/5

Google

Dixons were the estate agents for our seller and were brilliant - always available to discuss the process and importantly completely on the case keeping the purchase moving.

Liam · 8 September 2025

★★★★★ 5/5

Google

I love the services and I never felt alone during all the purchase process

Bassey · 16 January 2026

★★★★★ 5/5

Trustpilot

I have just rented a property with…

I have just rented a property with dixons selly oak. Jaia has been lovely and helped me throughout the whole process making it easy, answering my questions in details everytime. Thank you Jaia, really appreciated

Faiza · 30 November 2024

★★★★★ 1/5

Google

Honestly very disappointed, I traveled from Bolton to Birmingham to see a house that was for rent. It turns out that the girl who spoke to me left us stranded in the street, she doesn't appreciate or answer her cell phone, nor does she call us.he g Wasted time and money (travelling) for nothing.

Waqas · 10 October 2024

★★★★★ 1/5

Trustpilot

I approached Dixons with the…

I approached Dixons with the unfortunate belief and opinion of being a highly reputable leading hight street brand able to produce a property market appraisal local to the Dixons branch. Upon meeting the particular agent; Ricky Reynolds of the Warwick Road, Acocks Green, Birmingham B27 6RG, branch, I was very disappointed with the lack of market knowledge presented. Moreover, I felt a very disconnect to facilitate the customer needs. I still await after three weeks for them to produce a market appraisal and sellers fee proposal, after chasing them a second time, I feel it should be up to the branch to follow up their own enquiries and customer leads. It is a big shame on Dixons such a national brand and to also learn Ricky@Dixons is a branch manager - responsible for letting down potential custom and the company’s name going down the drain. Sorry - but their are plenty of other company’s who are greatly obliging and pro to their name. Time is precious for all and not following up from your own execution of home visits, then I would suggest a further rigorous solution to qualify inquiries is in need. Henceforth, at the Acocks Green branch, I would consider, vast training is required. For all other potential customers reading this; if you are requiring a greatly improved service, always try the neighbouring competition of estate agents on Warwick Road.

Dipak · 30 August 2020

★★★★★ 5/5

Google

Dixons were one of the more expensive agents I had in to quote. But Claire sold me the whole experience. She was enthusiastic and keen and this didn't go away once I was signed up. My house had an offer and was SSTC within a week. Jan did a great job on the after sales side and kept on top of chasers and kept me informed. They certainly earned their money!

Kayleigh · 25 October 2023

★★★★★ 5/5

Trustpilot

Well done Halesowen

Would like to thank Matt Till From Halesowen Branch wholeheartedly for his attentiveness and understanding during a very difficult time whilst we were going through our move during last few months. Due to the virus everything took a lot longer than normally would but he ensured that all involved were advised often and he never failed to follow up and to keep us informed. Would highly recommend him and the rest of the team. We sold two properties at the same time one a deceased relative and our own personal home for which only really interested parties came to view and both sold in 2 days.Everything ground to a halt which was very stressful but in return to some normality the attentiveness if Matt Till assisted greatly in us achieving completion on both which enabled our purchase to complete too. We are now happily settled after a very difficult 6 months

Maureen · 6 August 2020

★★★★★ 5/5

Trustpilot

Successful and happy

We had a very unsettling and difficult time whilst selling a deceased persons house prior to and during this pandemic.Matt Till and the others we dealt with in Halesowen branch were exemplary under these difficult circumstances. They introduced suitable buyers to view In the first instance and we sold within 24 hours. All was going well until lockdown and the furloughing of staff - at both the estate agents and solicitors. This for us was extraordinarily difficult to deal with both emotionally and practically as everything took 3 months longer than originally expected.Matt’s assurences were invaluable and once normal service resumed he constantly contacted the conveyancing services on our behalf to avoid any further delays and instantly advised us directly to do whatever was necessary to assist the process. I would not hesitate in recommending Dixon’s branch at Halesowen. Thank you Matt Till 😃and team

Maureen · 17 July 2020

★★★★★ 5/5

Trustpilot

We instructed Dixon’s to assist us in…the sale of our property

We instructed Dixon’s to assist us in selling our property . From start to completion we received fantastic support and updates on our sale . The whole process was completed in less than 10 weeks . Dixon’s professionalism shined through with their negotiating skills and sales experience . We would like to say a great big thank you to Darren , Daniel , Jodie , Harvey and Tom for making our moving experience stress-free

Nick · 12 October 2021

★★★★★ 1/5

Trustpilot

Just dont do it

This company cannot even get the basics right took a week to get s floor plan done only for it to bear no resemblance to our house second floor plan took three days again no resemblance to our house then had the cheek to say it was our fault because we didn't check it disgraceful

Mr · 27 September 2025

★★★★★ 5/5

Google

Excellent experience with dixons Selly Oak, very reliable and great service

Sunday · 16 January 2026

★★★★★ 5/5

Google

A big thank you to Taylor she was very helpful and explained everything to me

Hazel · 27 February 2024

★★★★★ 5/5

Google

⭐⭐⭐⭐⭐ We had an exceptional experience with Becky from Dixons during our recent house purchase. From start to finish, she was incredibly supportive, and patient. Becky guided us through every step of the process, promptly answering our questions and addressing any concerns we had. Her professionalism and dedication made the whole experience smooth and stress-free.

Riya · 26 July 2024

★★★★★ 5/5

Google

I recently sold a property via Dixons and I couldn't rate them more highly. A really friendly, helpful and professional team who made the whole process feel easy and straightforward. Dale and Krystal really were brilliant. I was always able to get in touch with either very quickly and I was kept up to day with the whole process. The only thing I would caution would be using Conveyancing Connect. While nothing to do with Dixons directly, as conveyancers they were very poor, despite my transaction being relatively simple.

Charlotte · 10 November 2022

★★★★★ 1/5

Trustpilot

DIXONS HALESOWEN

Avoid using the mortgage service at Dixons Halesowen. Dixons itself, great, but Bal signed us up to an insurance we told him we didn’t require and we are nearly £1000 out of pocket because of it and apparently it’s ’not his problem’ when we spoke to him about it.I really hope he doesn’t do this to other people but have no doubt this will happen again. The stress this has put us under is awful, especially being heavily pregnant. Please be careful guys and ensure you always have someone with you to witness conversations. The company have dealt with it terribly and we are now in this horrible situation. No remorse or apology from them. Disgusting.

R · 12 November 2024

★★★★★ 5/5

Trustpilot

Dixons Estate Agent ~Erdington

Dixons Estate Agent ~Erdington We would like to start off and thank our special team in alphabetical order:Charlotte ,Ewelina,Sam and Sarah....without you guys this sale would not have happened.Team provided us with an excellent service. We had initially registered with another agency and in the months they had our property, we had to chase for updates. That particular company did not make us feel that we were priority. 18 weeks and no result Dixon’s team were SO different. We had updates from get go. Every viewings set up, we got email and text messages. We knew who was going into our property and the outcome. They made us their priority.There was a constant communication with Sarah, she was the glue ~ our SUPER glue. She was our point of contact from point of sale agreement. She kept the communication going between us, our recommended solicitor and buyer. Assuring and guiding us. All the staff knew the status of our sale it shows the level of their excellence, their professionalism and passion for their job.We could call anytime and felt free to do so. It really felt like nothing was any trouble. Everything ran really smoothly from initial conversation,going on the market to sale.We are really happy with the level of service received by our girls listed and would recommend Dixon’s Erdington Branch to anyone if you want an easy, efficient, professional and honest service. Keep up with the fantastic job guys. We really appreciated all your hard work.Mr and Mrs Balfourth

Gloria · 4 September 2019

★★★★★ 3/5

Google

I have been renting a Dixons property for 2 months, cant fault the help to get us moved in completing all the paperwork. Just one thing when we viewed the house, there was no back door key so couldn't go in the garden ( which at the time wasnt an issue we looked out the window ). Although the day we moved in and found the next door neighbour has a very big dog they keep in the back garden, who barks at the slightest movement out there !! We also have a dog so at the moment its a work in progress so to speak. Thinking back maybe Dixons knew about the next door situation hence why the back door key at the time they couldn't find hhhmmmmm. A bit disappointing looking back at least we would of known the situation.

Marie · 25 October 2022

★★★★★ 5/5

Google

Moving went well, David was very good at all communication and making sure all went well. He is amazing

Esther · 25 October 2023

★★★★★ 4/5

Google

Was very easy and fast process with dixsons

Bijal · 17 January 2026

★★★★★ 1/5

Trustpilot

Avoid

So many things went wrong and I’m not even sure where to start. I walked into a messy, dusty apartment that had clearly not been cleaned since the last tenant was there and I had to pay for my own cleaning service, which is odd because they make sure to ask for £150+ out of your deposit for cleaning fees when you leave.To make it worse, after you’ve signed an agreement they dump you off to another group to deal with and clear themselves of any responsibility. It’s not a one time thing, they do this with every new tenant, taking ownership once again to market the apartment and not telling you that you will be left with someone else.They are mostly nice and friendly when speaking to them so I put off writing this review, but the last straw is refusing to release my deposit for a month (and still ongoing) after I leave, but conveniently making sure that I paid my rent on time through constant emails. Just another one of those agencies that want to have it both ways and from now on will avoid.

O · 17 October 2024

★★★★★ 5/5

Google

Best state agent I dealt with in the area. Specially Georgia was very helpful during all views and answered all our enquiries patiently. Great team, very kind and friendly. I hope to deal with Dixons state agent again on my next purchase. Thank you 🙏

Darian · 26 October 2019

★★★★★ 5/5

Google

I would definitely recommend Dixons Selly Oak. Very supportive, individual service from all Dixons staff that worked with me. Claire - good advice re asking price (which we got). Amelia - lots and lots of viewings on the property we sold and good advice with offer I made for the property I bought. Jan - really helpful especially chasing the solicitors. Thanks all of you.

Ruth · 25 October 2023

★★★★★ 5/5

Google

We met up with a number of agents who all seemed to be offering the same service, using the big websites like Rightmove and Zoopla. We decided to try a smaller company who seemed very enthusiastic and were also cheaper and even offered a free energy performance certificate. Unfortunately, the property was marketed with them for over 3 months without any serious offers close to the asking price. We decided to try Dixons next and met up with Julia (Assistant manager of the Selly Oak branch) who explained they had access to a larger number of buyers as they had more offices around the area, and also they had a process to validate the buyers to ensure if anyone made an offer, they would be serious and in a position to proceed. At first, I thought it a was marketing talk as all the agents seemed to be saying the same things, but Julia was very true to her word. Within a few weeks, they had found a cash buyer at a price level that broke the ceiling for the road. A special thanks to Jan Sturley who was there afterwards to keep an eye on the process, dealing with the Solicitors and being a reassuring point of contact.

Vik · 26 October 2016

★★★★★ 5/5

Google

Just picking up the keys for the 36th house purchase in 3 years. It's always a joy to deal with Dixons @ Selly Oak. We've developed a good working relationship with the team who are easily able to identify the type of properties that my investors want for the portfolios. Particular mention to Sue McKnight, Jan, Tim & Georgina, their professional and engaging manner makes me keep coming back for more. Easily the best in Selly Oak by a huge margin and certainly the best Dixon branch I've dealt with Nationwide.

Adrian · 26 October 2016