Dixons Estate Agents Northfield reviews in Birmingham

★★★★★ 1/5

Google

I can't emphasise enough that anyone looking to buy or sell a house should avoid Dixons. Furthermore, it's obvious the positive reviews on here are largely fake, with only a small number of reviews left by the contributors. They are completely unscrupulous, and only care about making a quick sale. They lied to my face about the state of the house and coerced me into making a quick purchase, promising they would make sure the seller sort the issues out before the contracts were exchanged. When I had concerns about they house they brushed them off as being unreasonable, and I've have many, many issues since then. Avoid.NegativeResponsiveness, Quality, Professionalism, Value

Jim · 10 January 2021

★★★★★ 5/5

Google

Not with Dixons sellyoak. But wanted to say, I saw staff delivering the other. Not many agencies would do this. Shows that staff are delicate to there jobs and polite to the community.. ☺️

Kerry · 12 December 2024

★★★★★ 5/5

Google

I have been searching for a property for a while now and Dixons made the search tailored to what I was looking for and have now found the property I was looking for. Becky who was the agent that showed me the viewings was very kind and helpful along the way. Thank you

Raman · 10 January 2024

★★★★★ 5/5

Google

The whole team within Dixons Selly Oak , Claire, Jan, Amy, Becky have been absolutely amazing with the sale of my property. They have all gone above and beyond in every aspect, very professional, knowledgeable, helpful. Thank you all

Diane · 26 September 2024

★★★★★ 5/5

Google

We sold and bought a property through Dixon's in Selly Oak. Both had their challenges and we felt supported as both a seller and a buyer. The team at Dixon's always kept us informed of the progress and they helped us through what was a very stressful process. We would have no hesitation in recommending them.

Sarnd · 25 October 2023

★★★★★ 5/5

Google

Nick Shaw at Dixons Selly Oak . He is very professional, constantly in touch keeping me up to date with progress. I cannot recommend him high enough and I will not consider using anyone else. dealt with agents but nick is very professional. your not another number to him. would recommend him anytime!

Madiha · 10 December 2023

★★★★★ 5/5

Trustpilot

Everything went good and smooth

Everything went good and smooth. We were met by your representative and she was well informed and kind.

Besa · 21 November 2024

★★★★★ 1/5

Trustpilot

AVOID - CAN NEVER GET HOLD OF THEM

1. they over value the properties. not informing ppl that the current interest rates are sky high so better to be realistic ! selling properties in yardley at 500k - solihull prices in my opinion2, you can never get through. once they have your property on sale people cant get through to book a viewing, they then cant get through to put in an offer, voice messages left, and no body responds . unprofessional - STAY CLEAR

RxG · 16 May 2024

★★★★★ 5/5

Google

I viewed a house recently on behalf of someone. I was very grateful for Tayla’s attentive approach and she fulfilled all questions that I had from the people I was viewing for. I highly recommend this company and Tayla herself, made me feel at ease. Thank you very much

Giovanna · 27 February 2024

★★★★★ 5/5

Trustpilot

Excellent service from Paul Orme and the team at Dixons Yardley!!

We have dealt with Paul Orme and his team at Dixons Yardley previously and they were faultless so when we decided to sell our rental property we knew we had to contact Paul. We received a valuation with 24 hours and had an agreed sale within 72 hours - now that is service!! Amazing as always and highly recommended! One very happy customer!

Happy · 28 September 2020

★★★★★ 5/5

Google

I had an excellent experience with Dixon Selly OAK. They have been extremely helpful in finding property, during letting and even after letting they are there to help. I would especially name Tayla Mansell, she is the best. Extremely satisfied.

Mannan · 26 July 2024

★★★★★ 5/5

Trustpilot

Highly recommend Dixons estate agents!!

Highly recommend Dixons estate agents to anyone! Especially first time renters/buyers!Me and my partner was looking at renting our first home together, we was so uneducated and didn’t know what to expect but Dixons was a godsend!I had my eye on a house in my childhood neighbourhood so I applied, not thinking that we’d actually get the house but we did! We had 2 lovely lady’s helping us called Megan and holly and they both was amazing!! Megan showed us around the house and answered all questions for us, and holly was brilliant especially over the phone! I dread to think how many times I kept calling but holly always answered politely and answered all my questions. Definitely felt so comfortable with Dixons! Highly recommend!

Emme · 20 February 2024

★★★★★ 5/5

Google

We have bought a property via Dixons. Great experience. Very professional, helpful and responsive. Dale was fantastic.

Vasilis · 25 October 2022

★★★★★ 5/5

Google

Paul is the best mortgage consultant anyone could ever ask for. He makes the home buying process entertaining and less stressful. Thank you Paul. See you soon when it comes to remortgaging 😀😀😀 …

Michael · 26 October 2018

★★★★★ 1/5

Trustpilot

Harassed my sister with multiple…

Harassed my sister with multiple relentless calls after we went with another local estate agent for the sale of my mother’s house after her death. Despite telling them we were in a contract with another estate agent they did not stop and my sister blocked them.

Gareth · 24 June 2025

★★★★★ 5/5

Trustpilot

Amelia Pace should wear a Wonderwoman…

Amelia Pace should wear a Wonderwoman cape! Her drive and determination to smash through any obstacles that could hold up our house sale were outstanding. Through her effective and regular communication with the buyer and pushing the solicitors on both sides, she succeeded in getting completion of our sale even earlier than we'd hoped. Her straight-talking and tenacity are a breath of fresh air!

Catherine · 31 October 2024

★★★★★ 5/5

Google

Samuel Barnett from the maintenance part of Dixons has been a great help. Communicated with me throughout. Replied to emails promptly, telephone manner was professional, kind and friendly. Found a great contractor to do the work on behalf of my landlady. Really pleased.

Lisa · 27 April 2024

★★★★★ 5/5

Google

I called Dixons at selly oak and spoke to a lovely lady called Taylor. She went above and beyond to answer my questions and sought advice from her colleagues to seek clarification. I most certainly would use Dixons at selly oak because of her proffesionalism alone.

Simone · 27 February 2024

★★★★★ 5/5

Trustpilot

I used Dixons estate agents in…the sale of my property

I used Dixons estate agents in erdington to sell my property just like to say Sarah was great with helping me with everything plus her assistant Charlotte both were very friendly and helpful throughout the process. Thanks again for your expertise Glenn munn happy customer 👍

Customer · 30 November 2022

★★★★★ 5/5

Trustpilot

Korran and the team were excellent…

Korran and the team were excellent friendly professionals. Made me and my family feel at home with every visit. No request was too much. I cannot recommend this team enough.

Neil · 26 January 2024

★★★★★ 5/5

Google

I currently rent a property through this agency. Our house is being managed by Dal Bains and I can honestly say that I’ve had the best experience, he takes his role very seriously and makes sure that a high standard of service is provided every step of the way. He ensures that tenants are looked after and any issues that occur are dealt with efficiently.PositiveResponsiveness, Quality, Professionalism, Value

Nikola · 10 January 2022

★★★★★ 1/5

Trustpilot

Avoid Dixons

I let out my flat with Dixons in December 2022 as I was not able to get a new tenant myself. They were initially responsive to get my business, and did get a tenant into the property. After that things immediately went downhill.I signed up for the 'fully managed' property management service at Dixons in Selly Oak. I had some minor repairs reported by a tenant (hole in wall needed plastering, bath sealant replacing and some rust on bathroom mirror). I advised the work be done by a contractor and Dixons came back quoting £800! Unable to go through with such a ridiculous quote, I did the work myself costing £30 and 1 hour of my time. I was amazed that Dixons did not check the quote at all, and did not visit the property.They then double-charged me the tenant sign-on fees (the first tenant they found did not even stay a month) but did not tell me they were charging twice, I had to tell them and then chase and nag for my refund for 3 months.It also took over 1 month of chasing just to have them send me the tenancy agreement and relevant paperwork.At this point I stopped seeing any value in the service - it was much easier when I managed the property myself, Dixons just made things much harder and more expensive.Please do not sign up to this service expecting your property management to be easier or cheaper. My experience with Dixons has transformed my view on property management and I regret signing up to this. I have had to physically go the the branch to get them to do anything.UPDATE Dec 2023 - The nightmare continues. I've been trying to retrieve the deposit back from Dixons but the senior branch manager has no clue how this works and even told me to protect the deposit that I am not holding! After over 2 months of chasing, and over 50 emails, and several phone calls, I finally got the tenant their deposit back. It's absolutely laughable that I got Dixons involved to make property management easier - it has been one of the worst experiences I've ever had being a landlord. I'm glad I got out when I did or it would have been a financial disaster too.

James · 1 December 2023

★★★★★ 5/5

Google

Amazing work by the team Dixons

Onyeaghonim · 23 August 2025

★★★★★ 4/5

Google

We bought our house through Dixons in August last year. We found Amelia friendly, knowledgeable and helpful - she listened carefully and took on board our particular needs. She put a lot of effort into getting a successful purchase for us, and it paid off!

EdAndKaren · 28 January 2024