Dixons Estate Agents Kings Norton reviews

★★★★★ 5/5

Google

I found Ian Goodyear very friendly and professional. He always returned calls quickly with clear, precise answers to questions. He really did take the hassle out of buying. A wonderful service that I would recommend to anyone buying a house. Thank you Ian!

Ann-Marie · 26 October 2018

★★★★★ 5/5

Trustpilot

House purchase through Dixons…

House purchase through Dixons WILLENHALL Lovely supporting staff guidance and help when needed always at the end of the phone highly recommend the Willenhall branch for all your property needs

V · 19 February 2026

★★★★★ 5/5

Google

Lucy and team gave a top class service through this difficult time, achieving the price we wanted and and answering the many questions we had, stepping in to help when solicitors were unavailable. highly recommended!PositiveResponsiveness, Professionalism, Value

Keith · 25 October 2020

★★★★★ 5/5

Google

Korron & the team at Kings Norton are second to none! Outstanding service provided from the outset, I have no doubts this will continue to be as high throughout the entire process. This was our first time selling property, but not our first encounter with estate agents & I have to admit we are pleasantly surprised with the friendly, courteous and professional approach - something that is seemingly hard to come by as experienced previously with other agents. As a customer we have always felt that our needs are their priority and nothing is too big or too small to ask - communication is key, and this team have got that down to a tee. It took Korron & Shaneen just two working days to sell our property! Valuation = Wednesday evening, Viewings = Saturday Morning, Offer Accepted = Monday afternoon. Our only hope now is that we are fortunate enough to be able to purchase through Dixons Kings Norton too, we cannot fault them at all! I thoroughly recommend Dixons Kings Norton, you will not be disappointed with your decision - thanks again to you all!PositiveResponsiveness, Quality, Professionalism, Value

Charlotte · 25 October 2021

★★★★★ 5/5

Trustpilot

A lovely agent called Lee

We had a lovely agent called Leoni (Lee) today showing us around a property in Stourbridge.

El · 26 May 2026

★★★★★ 5/5

Google

I recently bought my first property and worked with broker Rikki who was brilliant from start to finish. The communication was always great and prompt. From the first time we met to the day I got my keys we was in constant contact and I was never left waiting or wondering on queries or questions I had and he really went beyond to make sure I got my move, I would highly recommend to anyone to use him as their broker as he made a potential stressful experience as stress free as possible.

Shane · 27 May 2024

★★★★★ 1/5

Google

Very disappointing. Thank God seller's estate agency was absolutely brilliant.

Adrian · 17 April 2025

★★★★★ 1/5

Trustpilot

I am totally disappointed with dixons…

I am totally disappointed with dixons service i spose to move in property on 1st of april and they start the contract on 17 of april when i moved in the property there was leaking water from walls and they fix that in a week time and i have to call them everyday to please solve this problem there is no water in the property After that when i check the boiler there is no hot water I report that last monday 29th of april still waiting nothing happen I have 3 kids my kids got flu cough and my youngest one is 10 months old he is not feeling well I call them everyday and tell them please i have kids and their reply is waiting for the answer of landlord I am totally disappointed with this service I will never take any property from dixons and will never recommend to any one Totally disappointed with dixons and landlord behavior Before i moved to the property i asked the agent is there any other problems in the property and she said everything is working fine No customer service no response immediately waste of time

Asad · 10 May 2024

★★★★★ 5/5

Google

Highly reccomend Rikki Walton as your broker! Extremely helpful from start to finish, easy to get hold of and always in contact with regular updates.. really felt like he wanted to help and get the right mortgage for us and not just a day job to him!

Clare · 27 May 2024

★★★★★ 5/5

Trustpilot

Caitlin Barry was brilliant!

Caitlin Barry was brilliant!Caitlin helped the smooth transition of filling out the paperwork to signing for the property on the dotted line. She was very polite, professional and honest.

Fran · 27 June 2024

★★★★★ 5/5

Google

Korron in particular handled my house purchase with dedication and a real show of friendliness, compassion, and understanding for my situation If I were to recommend an Estate Agents and an agent to look after you, it would Dixons and wholeheartedly be her. Thank you, Korron.

Neil · 27 May 2024

★★★★★ 5/5

Google

We dealt with multiple agents from this office, who never failed to disappoint. The service was one of the best we’ve ever received in rental and sales markets and reflects exactly what I would expect from an estate agent: respect, helpfulness and proactivity. After months of searches for a specific type of property in these difficult covid times, we have been in contact with possibly all the agencies in the city, and whilst most of them didn’t work in the interest of us potential clients, often not even bothering to call you back, our Dixon’s agent Korron not only didn’t give up on us, but she also kept checking up on us weekly and forwarding us potential properties, always with a positive attitude. We also had the pleasure to deal with the branch manager Dale, who contacted us at times where most agents don’t work and went the extra mile to help us with a last minute query, that most agents wouldn’t have bothered with. Unfortunately we haven’t found a property of our liking within our budget with them, but we greatly appreciate the service they provided which we found to be unmatched and deserved official recognition.

Francesca · 25 October 2020

★★★★★ 5/5

Google

Absolutely fantastic customer service and excellent communication. Staff are very friendly and approachable. Would recommend to anyone buying a house with Dixon's kings Norton. Whole process took 8 weeks thanks to Lucy and her team.

Raj · 26 October 2019

★★★★★ 5/5

Trustpilot

Everything went good and smooth

Everything went good and smooth. We were met by your representative and she was well informed and kind.

Besa · 21 November 2024

★★★★★ 1/5

Trustpilot

AVOID - CAN NEVER GET HOLD OF THEM

1. they over value the properties. not informing ppl that the current interest rates are sky high so better to be realistic ! selling properties in yardley at 500k - solihull prices in my opinion2, you can never get through. once they have your property on sale people cant get through to book a viewing, they then cant get through to put in an offer, voice messages left, and no body responds . unprofessional - STAY CLEAR

RxG · 16 May 2024

★★★★★ 5/5

Trustpilot

Excellent service from Paul Orme and the team at Dixons Yardley!!

We have dealt with Paul Orme and his team at Dixons Yardley previously and they were faultless so when we decided to sell our rental property we knew we had to contact Paul. We received a valuation with 24 hours and had an agreed sale within 72 hours - now that is service!! Amazing as always and highly recommended! One very happy customer!

Happy · 28 September 2020

★★★★★ 5/5

Trustpilot

Highly recommend Dixons estate agents!!

Highly recommend Dixons estate agents to anyone! Especially first time renters/buyers!Me and my partner was looking at renting our first home together, we was so uneducated and didn’t know what to expect but Dixons was a godsend!I had my eye on a house in my childhood neighbourhood so I applied, not thinking that we’d actually get the house but we did! We had 2 lovely lady’s helping us called Megan and holly and they both was amazing!! Megan showed us around the house and answered all questions for us, and holly was brilliant especially over the phone! I dread to think how many times I kept calling but holly always answered politely and answered all my questions. Definitely felt so comfortable with Dixons! Highly recommend!

Emme · 20 February 2024

★★★★★ 1/5

Google

Communication is abysmal and the attitude by Michael at this branch has been so poor I feel like I've been age discriminated because I'm only 22 buying a property on my own I feel like I've been miss sold a property I'm buying and I was told by several people to stay away and I didn't I wish I took their advise safe to say I will not be using ever agaim and wish to inform as many people as possible about this shambles of a branch.

Louis · 26 October 2019

★★★★★ 1/5

Trustpilot

Harassed my sister with multiple…

Harassed my sister with multiple relentless calls after we went with another local estate agent for the sale of my mother’s house after her death. Despite telling them we were in a contract with another estate agent they did not stop and my sister blocked them.

Gareth · 24 June 2025

★★★★★ 5/5

Trustpilot

Amelia Pace should wear a Wonderwoman…

Amelia Pace should wear a Wonderwoman cape! Her drive and determination to smash through any obstacles that could hold up our house sale were outstanding. Through her effective and regular communication with the buyer and pushing the solicitors on both sides, she succeeded in getting completion of our sale even earlier than we'd hoped. Her straight-talking and tenacity are a breath of fresh air!

Catherine · 31 October 2024

★★★★★ 5/5

Trustpilot

I used Dixons estate agents in…the sale of my property

I used Dixons estate agents in erdington to sell my property just like to say Sarah was great with helping me with everything plus her assistant Charlotte both were very friendly and helpful throughout the process. Thanks again for your expertise Glenn munn happy customer 👍

Customer · 30 November 2022

★★★★★ 5/5

Trustpilot

Korran and the team were excellent…

Korran and the team were excellent friendly professionals. Made me and my family feel at home with every visit. No request was too much. I cannot recommend this team enough.

Neil · 26 January 2024

★★★★★ 5/5

Trustpilot

Five Star experience !

After hearing so many stories about estate agents turning everything into a numbers game, my husband and I were pleasantly surprised by the service we received

KI · 22 December 2025

★★★★★ 1/5

Trustpilot

Avoid Dixons

I let out my flat with Dixons in December 2022 as I was not able to get a new tenant myself. They were initially responsive to get my business, and did get a tenant into the property. After that things immediately went downhill.I signed up for the 'fully managed' property management service at Dixons in Selly Oak. I had some minor repairs reported by a tenant (hole in wall needed plastering, bath sealant replacing and some rust on bathroom mirror). I advised the work be done by a contractor and Dixons came back quoting £800! Unable to go through with such a ridiculous quote, I did the work myself costing £30 and 1 hour of my time. I was amazed that Dixons did not check the quote at all, and did not visit the property.They then double-charged me the tenant sign-on fees (the first tenant they found did not even stay a month) but did not tell me they were charging twice, I had to tell them and then chase and nag for my refund for 3 months.It also took over 1 month of chasing just to have them send me the tenancy agreement and relevant paperwork.At this point I stopped seeing any value in the service - it was much easier when I managed the property myself, Dixons just made things much harder and more expensive.Please do not sign up to this service expecting your property management to be easier or cheaper. My experience with Dixons has transformed my view on property management and I regret signing up to this. I have had to physically go the the branch to get them to do anything.UPDATE Dec 2023 - The nightmare continues. I've been trying to retrieve the deposit back from Dixons but the senior branch manager has no clue how this works and even told me to protect the deposit that I am not holding! After over 2 months of chasing, and over 50 emails, and several phone calls, I finally got the tenant their deposit back. It's absolutely laughable that I got Dixons involved to make property management easier - it has been one of the worst experiences I've ever had being a landlord. I'm glad I got out when I did or it would have been a financial disaster too.

James · 1 December 2023