Dixons Estate Agents Kings Norton reviews

★★★★★ 5/5

Google

Korron and her team were highly professional and very friendly to deal with, putting you at ease and keeping you updated at all times, I would recommend them to anyone looking to buying or selling there property.

Jason · 25 October 2023

★★★★★ 5/5

Google

Absolutely amazing experience and care I've received from the Dixons Kings Norton team - specifically the mortgage advisor Rikki! He was extremely helpful and very knowledge throughout the entire process, it was easy going back to him if I had any issue or didn't understand something throughout the process. Would highly recommend!

Faisal · 24 April 2025

★★★★★ 5/5

Google

Very helpful, helped get me the right price for my house and made it a very simple process. Would definitely use again if needed in the future. Especially Korrin who kept me updated during the process.

J · 25 October 2023

★★★★★ 5/5

Google

A huge Thank You to Dixons Kings Norton Team for making the house sale process very quick and painless. Korron was an absolute star, super friendly and professional at the same time. Everything they promised at the start was delivered. Ladies were very flexible and keeping me updated all along the way. They suggested Conveyance Company was very good as well. This was my second time I've dealt with the team, very pleased and would definitely use them again and highly recommend. Many thanks again

Ania · 25 October 2022

★★★★★ 4/5

Google

Thank you very much Dale of Dixon for sticking with the sale process and driving it along, Without you I don’t think we’d have got to the line, Thank you for all your help and we’ll certainly recommend you in either Buying or Selling a property, Dale is the Man! thank you very, Frank***PositiveProfessionalism

Frankey'B · 25 October 2021

★★★★★ 5/5

Google

Korron and the team were very professional and were able to support us throughout the process of selling our property. Nothing was ever to much trouble. Would definitely use them again and highly recommended.

Ricky · 25 October 2023

★★★★★ 1/5

Trustpilot

DO NOT USE DIXONS SELLYOAK- we rented…

DO NOT USE DIXONS SELLYOAK- we rented our house through DIXONS SellyOak for 1 year. Our house was to be managed and agreed regular contact to keep us updated that the house was in the immaculate condition it was given to them. The property was not monitored or maintained there was no contact from the agents or visits undertaken until we complained following a visit to the property. We ended the contract for the tenants to leave at the end of their contract. Another month in our house. We entered the property which took us 5 days to clean with faeces down the radiators and all over the floors. Damaged high gloss kitchen bathroom suite dirt and grime everywhere. The deposits team awarded us £270.00 to replace and repair although they had the cheek to still take their management fees. Complaints are a waste of time it’s just an email process. I would not recommend DIXONS as an agent for renting buying or selling they are useless !!! They don’t look after your home at all they are just happy to make a quick buck - robbers 🤬🤬🤬🤬.

Lisa · 2 May 2025

★★★★★ 5/5

Trustpilot

A big thank you to all of the team for…

A big thank you to all of the team for your help during my home‑buying journey. Your support, quick responses, and efficient handling of everything made the whole process much easier for me. I’m really grateful for all your hard work.

Gurjinder · 3 May 2026

★★★★★ 1/5

Trustpilot

Would give 0 star if could

Would give 0 star if could. This Estate Agents has no idea to sell a property. Four times had to contact them to get the description and price corrected. It was beyond belief how wrong and incompetent they were with the handling of our sale. They put it on the internet to sell without reading what they had actually put and they had put incorrect price twice, probably losing out on a sale. In the end we had to withdraw. There was no apology no response to our numerous emails and texts. Very unprofessional. Wasted months of possible lost sales. Cannot recommend from our view and experience.

Pat · 1 June 2022

★★★★★ 5/5

Google

Korron, Dale and Ann were very knowledgeable and professional as well as being very friendly. Nothing was too much trouble they were excellent. Dale was really good at sales chasing every week and giving me an update. Thank you so much. I would highly recommend them, the service is second to none.

Mandy · 25 October 2021

★★★★★ 5/5

Google

I used Rikki from Countrywide Mortgages, based out of Dixons Kings Norton, as my mortgage advisor on the purchase of my new house and I physically could not write a review that would explain how much I recommend him. Rikki gave us professional and personal advice about all aspects of my sale and purchase, way above what a mortgage advisor should do. He was invaluable and I could not have gone through this process without Rikki. You’re stuck with us for life now Rikki! Thank you! Xxx

Ellie · 25 October 2023

★★★★★ 5/5

Google

We have just completed on selling my family home and I couldn't of picked a better estate agents to sell with than Dixons Kings Norton. From the moment I met Korron I knew that I wanted her to support me and help me through this journey, for all the help and support she has given me especially through the paperwork and solicitors side. The phone calls, the chats, the cups of tea and the great atmosphere has made it so much easier for me. A big thank you to the dixons team at Kings Norton and of course Korron.

Louise · 25 October 2023

★★★★★ 5/5

Google

Recently sold my property through Dixons and what can I say!! If I could give 100 stars I would!!! I did choose to go on with another agent originally as they were cheaper, however I had no luck at all with only one viewing! Luckily Korron gave me a call just to check in and I didn’t look back!!! What a transformation! I just want to say thank you for your endless support. I really didn’t know what I was doing. Coming over to drop me solicitor paper work after hours, just because you care and helping me fill it in also!! First class experience Thank you so much!!!

Elly · 25 October 2023

★★★★★ 5/5

Google

Just want to say what a pleasure it was dealing with Dixons, Kings Norton. Professional, helpful and very friendly staff. Korron was an absolute breath of fresh air and I must admit, I will miss her calls and emails! Thanks again guys! Excellent service

Sharon · 25 October 2022

★★★★★ 1/5

Trustpilot

DO NOT USE DIXONS HALESOWEN IN-HOUSE…

DO NOT USE DIXONS HALESOWEN IN-HOUSE BUILDING SURVEYORS & MORTGAGE COMPANY £20000 OUT OF POCKET ! . I purchased a house from them and used there building home buyer surveyor and mortgage company as I felt pressured to take the service as they said they had lots of buyers for the house and that they would only sell if I taken a mortgage with them . I had the report come back from Dixons building surveyors saying the house was fine and in good state . I was then put on a high interest mortgage rate which I questioned but yet again told that was the best deal and gave me the rights to buy now . Received the keys 2 weeks ago from the sales manager Matthew who was rushing to get me out of the branch as he was busy and load and be behold all issues came to light . Found subsidence at the front of house , the walls were all damp in the living room and kitchen which have now been found that there been a leak that been there for long time .all windows were blown , the electrics had faulty wiring and has to be condemned . I had to get an independent survey done after getting the keys and it found out that the house is in serious state of repair ! . It’s now going to cost me over £20000 out of my own money which if Dixons didn’t give a false home building surveyor I wouldn’t of brought the house but I guess that’s how they scam people . All the problems with the house and the Dixons scam I’ve now had to take this to legal matters as I have been falsely sold this house with the state of repair and the evidence shows this. If I could give a zero I would . Always do your research and go elsewhere then Dixons Halesowen. BE CAREFULL !

Debbie · 6 April 2025

★★★★★ 5/5

Google

Korron and Ann were amazing to work with very helpful in my property purchase an absolute pleasure to work with thank you again for the smooth process! :)

Natalie · 25 October 2023

★★★★★ 5/5

Google

Korron was brilliant when buying my mom's flat. Nothing was to much trouble for her. She never gave up which was most appreciated. Korron was very easy to talk to and always very helpful. I would recommend them anytime.PositiveResponsiveness, Professionalism

Angie · 25 October 2022

★★★★★ 5/5

Trustpilot

Becky at Dixons Yardley office has been…

Becky at Dixons Yardley office has been brilliant with the sale of my family home of 54 years,she put me at ease no stress,she has excellent communication about the area and between herself and me,she sold my house in 1 Day im absolutely buzzing,

Angie · 27 February 2026

★★★★★ 5/5

Google

Really friendly and helpful staff from start to finish, always keeping us up to date throughout the whole process. Highly recommend and will be using their services in the future.

Thomas · 15 September 2025

★★★★★ 5/5

Google

I recently received a first class service from the Manager Lucy and her team. She helped achieve a sale that was at times difficult and nothing was ever too much trouble. I wouldn’t hesitate to recommend them if you want a personal level of service and a trouble free experience. Thank you to you all!

Debbie · 26 October 2019

★★★★★ 5/5

Trustpilot

Excellent service

Excellent service! Becca was professional, responsive . Highly recommend!”

Joe · 30 October 2025

★★★★★ 2/5

Trustpilot

Poor, agressive service

I used the Birmingham City Centre branch.All started well. We had the valuation done by a very professional agent who told that we could achieve X price on the sale of my flat and would probably sell within 2 months.We had an offer of 15k below asking price and a different agent (Ian) who now handled our case was very annoyed that we wouldn't accept that and implied that the flat had been overvalued. Once we had an offer at asking and accepted it, it turns out that he had told every viewer that due to a 20yr doubling clause in the lease that the flat would be difficult to buy and require a deed if variation, but no problem as I had apparently agreed to pay for this in full myself, even though I didn't agree to this at all. This eventually cost me a grand total of £6k in solicitors and admin fees to our freeholder.We spoke to other people who had sold in the building recently and they said that they hadnt required a DOV. At every stage Ian was very illusive and hard to pin down to facts, whenever a hard conversation needed to be had he suddenly had people arrive to 'collect keys' or he would have to run off for a photoshoot leaving the call. Genuinely some of the most hostile and agressive customer service I have ever received in my life.The buyer then after THREE MONTHS decided to change lender and solicitor (the solicitor that Ian had personally recommended) on Ian's advice and he had not consulted me about the change at all, blaming me for everything he could. It honestly felt like he was working for the buyer and not me.All in all, extremely poor and hostile service. It improved dramatically after Ian mysteriously left the branch and his role was taken on by someone else who was able to give the buyer a push, that is the only reason I tacked on a second star.

Tom · 15 August 2021

★★★★★ 5/5

Trustpilot

Dixons.Sutton New Road Erdington.

Dixons.Sutton New Road Erdington.Highly recommend them. We have used Dixons a number of times in the past along with my son both sale and 2 purchases. Excellent service. On this occasionWe have purchased a property from them. Nothing was too much trouble. Re Viewed when ever we needed to. And any questions were answered quickly. As this property purchase went through. Sarah Blair was superbWith calming the situation and managing the difficult problems raised at times.Sarah Blair is a credit to Dixons. Very professional and understanding. Thanking all staff too. All dedicated to an efficient service not only for their clients but for their clients purchasers. Well done.

Linda · 31 March 2021

★★★★★ 5/5

Trustpilot

I have just rented a property with…

I have just rented a property with dixons selly oak. Jaia has been lovely and helped me throughout the whole process making it easy, answering my questions in details everytime. Thank you Jaia, really appreciated

Faiza · 30 November 2024