Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleReally impressed and grateful to Dale and the Kings Norton team. A long process through no fault of theirs but always responsive , realistic and honest communication from them. Special thanks to Korron who persued interested parties even when we had many viewings booked ( I have to admit , one was my sister posing as a buyer) Always appropriate and always enthusiastic. Would not hesitate to recommend
Chris C
Chris · 25 October 2021
Agent replied · 24 October 2024
Many thanks for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI'm in the process of purchasing my first property and the amount of help and support I've been getting off Amelia has been amazing! I definitely recommend Dixon's kings Norton green and I've been telling people how amazing your service is! We're working as the Amelia team 😂 …
Amelia · 25 October 2023
Agent replied · 24 October 2024
Thank you for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleRecently brought a property with Dixon's and they were amazing, they communicated throughout the proposes and we're ready to answer any questions that I had. An amazing team and a special shout out to Korron. Will definitely recommend these guys if you are selling or purchasing a property. :)
Abby · 25 October 2023
Agent replied · 24 October 2024
Thanks for the excellent 5* review and recommendation! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
TrustpilotSarah Blair was very helpfull always…
Sarah Blair was very helpfull always available if needed help with queries would go above and beyond to give a great sevice
Barbara · 9 January 2026
★★★★★ 5/5
GoogleI just recently sold my house with Dixons. Korron was a star from start to finish. She was always there to answer any question and help with anything. She would even get in touch with the solicitors to try and get things moving. Thanks to the whole team!
Angela · 25 October 2023
Agent replied · 24 October 2024
Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThe team at King's Norton were great. Helped with the purchase all the way through.
Arron · 17 April 2025
Agent replied · 17 April 2026
Hello Arron,
Thank you for your fantastic 5* review! We're thrilled to hear that our team at King's Norton was able to assist you throughout your purchase.
Best regards,
Lucy, Customer Relations Team
★★★★★ 5/5
TrustpilotNothing but positive to say about Dixons
We had a bad experience with our previous estate agents but then decided to go for Dixons (quinton). I cannot express how much they have supported us from the beginning to the end. Big thank you to Lori,Luke,Courtney and Jan. They made the experience a lot more smoother. I would highly recommend you to go through them.Thank you guys we will miss you all xxx
Humera · 19 July 2024
★★★★★ 5/5
TrustpilotGreat advice, got the property sold
They gave excellent advice on property sale, maintained good communications throughout, acted professionally at all times. Appointments were met punctually. Dan was a great point of contact after his initial visit, and my interactions with all members of the team were top notch.
John · 21 May 2025
★★★★★ 4/5
GoogleI approached Dixons to sell my house after not having much luck with another top real estate agent. Michael Nabarro from Dixons was professional, courteous and took ownership of my request, thereafter the viewings was done nicely without my presence requiring at any time. Eventually a buyer was found, though slightly below the price I was hoping for, but that was largely my decision to accept the offer. Thanks Michael, Lucy and Ann
AK · 26 October 2019
Agent replied · 24 October 2024
Thank you for your lovely comments. I have passed your feedback to Michael and everyone else involved at the Dixons branch.
Many thanks, Lucy.
★★★★★ 4/5
GoogleReally pleased with the professional and friendly service from the Dixons team in Kings Norton. The team are friendly and professional, particularly as we were first time buyers they were with us every step of the way ensuring we got the best deal and service. Big thank you to Dale, Matt and Korron. Looking forward to buying from them again in the future. ✨PositiveResponsiveness, Professionalism
Marika · 25 October 2021
Agent replied · 24 October 2024
Thank you for your lovely review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWith regards to a previous comment I have read(Ms Seymour) I find it hard to believe!!! (Maybe a personal thing)Korron from the start has been nothing but, Helpful (going out of her way in many instances), very professional at all times. And would definitely sell or buy through this agent again.100% thank you everyone involved in helping us to sell our house. Especially Korron.🥇🥇🥇🥇💯💯💯
Jawashot69 · 25 October 2021
Agent replied · 24 October 2024
Thank you for your brilliant 5* review and thank you for your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 1/5
TrustpilotDisgusting Company! - AVOID!!
I Wouldn't even give this place 1 stars!They are the rudest estate agents iv had to deal with (Selly Oak Branch), iv recently just moved out of a property which I rented through Dixons & id definitely AVOID now if I was going to rent again . Timothy Reynolds was nothing but rude about me leaving threatening extra charges for leaving the property as he couldn't be botherd to read my tenancy agreement and see that under the break clauses I ended my tenancy in the correct way. All he cares about is getting his commission at the end of the day from there over priced properties. Daniella Lawmon also rude from this branch, questioning me about why I was leaving the property & also trying to threaten me with additional charges which where NOT in my agreement. They don't push the landlord on getting any repairs done they just fob you off on the phone with aload of rubbish to make sure you keep paying that rent every month so they get their commission!!. AVOID AVOID AVOID!!!!
Charlotte · 21 June 2023
★★★★★ 1/5
TrustpilotFake electrical certificate was given when bought a house through Dixons in Yardley
Bought a property through Dixons has a first time buyer and even decided to use David Smith for my Mortgage and I can say what a lovely man he is, he did all the hard work and running around, kept me updated at all times right until I had my house keys so thank you to him, will definitely be using him again and recommending him to all. When initially putting an offer on the house, I felt when it came to the price Zoe was playing on the fact I really liked the house and wanted it and so games were being played and I ended up paying £5k over the asking price which I really regret because when moving into the house, I found so many problems. When I spoke to Zoe about dodgy Electric work with a fake certificate given, she ignored it and said she can't do anything, even thou the person who sold the property is well known to Dixons. Highly advise everyone to paid and get a survey completed and not just rely on the Bank to theirs. Elite Properties LTD is the company that's sells house through Dixons with fake electric certificates.
Izzy · 6 June 2023
★★★★★ 5/5
GoogleI bought my property through Dixon’s during the many lockdowns in 2020. It was an understandabley very long process due to solicitors working from home and dealing with housing associations etc. However Dale kept me well informed and was easy to get replies from once the case had been handed to him. I am more than happy in my new home!!PositiveResponsiveness, Professionalism
Neva · 25 October 2021
Agent replied · 24 October 2024
Hi, thank you for the marvellous 5* review. Many thanks, Lucy, Customer Relations.
★★★★★ 5/5
TrustpilotHolly was a star
Holly was a star, really helped with my renting process and kept me up to date with everything that was going on. Would highly recommend
Consumer · 17 October 2025
★★★★★ 5/5
TrustpilotKings Norton Branch
I highly recommend anyone who’s looking to buy their future home, to go to the Kings Norton branch. From the start Korron and Amelia made me feel like I was family. Korron was with me every step of the way and help guide me on this amazing journey. She alway went above and beyond for me. Even going into work on her days off to help things so as smoothly as possibly. And for that I am truly grateful. Feel as though I have met friends for life. Thank you so much x
Tonia · 5 May 2023
★★★★★ 4/5
GoogleThank you to Dale and the team (previously Lucy) for selling the house and helping the process move as quickly as possible. We liked the no nonsense approach of our first meeting (unlike other estate agents Dixons got straight to the point) throughout the process they were always available and helpful. I would not hesitate to recommend Dixons.PositiveResponsiveness, Quality, Professionalism, Value
Michelle · 25 October 2021
Agent replied · 24 October 2024
Thank you for your lovely review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe have just sold our property in Kings Norton, using Dixons on the Green. The Manager, Korron McIntosh was brilliant! She went above and beyond on a daily basis to ensure the sale, and the purchase (not through Dixons as we moved out of the area) went smoothly. We couldn't fault Korron, and would highly recommend her to anyone buying or selling a property in Kings Norton. Thanks Korron. David & Angela Pitt.
David · 25 October 2023
★★★★★ 5/5
GoogleRikki Walton was an excellent mortgage adviser during our house exchange. He is friendly, charismatic, and very knowledgeable. I’d recommend him to anybody.
Matt · 3 October 2024
Agent replied · 24 October 2024
Thank you Matt for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleKorron and her team have played a MASSIVE role in me getting my property! Korron has gone over and beyond with the level of support and service she provided. I will be forever greatful for all the help and dedication. Thank you Kings Norton Dixons for making this happen for me! Couldnt thank you enough! Highly recommend!!PositiveResponsiveness, Quality, Professionalism, Value
Sophia · 25 October 2021
Agent replied · 24 October 2024
Many thanks for the marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleDale, Ann and Korron have all been fantastic. I couldn't have asked for better service. Ann and Korron were so proactive with arranging bookings and always gave prompt and constructive feedback. Dale was a huge support with the after sales and helping to push the sale and purchase through. A fab team. Wouldn't hesitate to recommend them.PositiveResponsiveness, Quality, Professionalism, Value
Seetha · 25 October 2021
Agent replied · 24 October 2024
Many thanks for your fantastic 5* review and recommendation. Best wishes Lucy, Customer Relations.
★★★★★ 5/5
TrustpilotFantastic
Fantastic! I've used Dixons for over 20 years to deal with my lettings portfolio. I wouldn't dream of using another Letting Agent. I can call at anytime and they will resolve any queries or issues I have immediately. They know the background of all my properties which helps with any dealings. I cannot recommend them highly enough.
William · 17 February 2026
★★★★★ 5/5
GoogleRikki at Dixons has been amazing throughout my house search until completion. He went over and beyond to sort my mortgage application (it was a tough situation), really pleased with his expertise in the field. Thanks for all your advice and for the follow ups throughout each phase. I would highly recommend Dixons Kings Norton.
Nagina · 18 April 2025
Agent replied · 23 May 2025
Thank you for your kind words and for choosing Dixons Kings Norton! We are delighted to hear that Rikki provided exceptional service during your house search and mortgage application process. We strive to go above and beyond for our clients and we're happy to hear that it was appreciated. Congratulations on your new home and we appreciate your recommendation! Kind regards, Lucy, Customer Relations.
★★★★★ 1/5
TrustpilotDixons Erdington Letting Services
Dixons Erdington, are a subsidiary of Countrywide run from their Warwick office. They provided abysmal management of my property. They missed 10 inspections over 5 years, lost the original contract, failed to handle tenant communications and their convoluted processes lead to repeated mistakes. Manager Raza Muhammad ignored my correspondence, was borderline aggressive when spoken to on the phone (the single time he spoke to me) and failed to provide the requested Terms of Business or confirm a move-out inspection, leaving me unaware of my property’s condition for re-letting. The branch was inexplicably closed during opening hours when I arrived to collect my keys, despite prior notification.
Karl · 4 July 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
