Dixons Estate Agents Erdington Sales reviews in Birmingham

★★★★★ 5/5

Google

Shannon and Nadia have been absolute stars. Shannon had been as helpful as possible with property suggestions and booking viewings for me. After staking my claim on what is now my home, Nadia was quick to process the paperwork, and I had the keys within a week. They're funny, friendly, all the while keeping it professional. Cannot thank them enough.

Billbo · 25 October 2020

★★★★★ 3/5

Google

Good experience at the beginning I have now moved house since 30th of October and Dixons still have not returned my deposit despite the landlord contacting them giving them permission to return my deposit 14 days ago. Just to follow up on this matter. I still have not received my deposit back. Still waiting after numerous phone calls and emails to the manager.

Abinetha · 15 November 2024

★★★★★ 5/5

Google

I would highly recommend Danielle Robinson, she was such a great help to us in purchasing our first home. Nothing was too much trouble for her and she was very easy and straight forward to deal with, and very professional.Thank you so much for your help Danielle

James · 25 October 2022

★★★★★ 1/5

Trustpilot

DO NOT USE DIXONS SELLYOAK- we rented…

DO NOT USE DIXONS SELLYOAK- we rented our house through DIXONS SellyOak for 1 year. Our house was to be managed and agreed regular contact to keep us updated that the house was in the immaculate condition it was given to them. The property was not monitored or maintained there was no contact from the agents or visits undertaken until we complained following a visit to the property. We ended the contract for the tenants to leave at the end of their contract. Another month in our house. We entered the property which took us 5 days to clean with faeces down the radiators and all over the floors. Damaged high gloss kitchen bathroom suite dirt and grime everywhere. The deposits team awarded us £270.00 to replace and repair although they had the cheek to still take their management fees. Complaints are a waste of time it’s just an email process. I would not recommend DIXONS as an agent for renting buying or selling they are useless !!! They don’t look after your home at all they are just happy to make a quick buck - robbers 🤬🤬🤬🤬.

Lisa · 2 May 2025

★★★★★ 1/5

Trustpilot

Would give 0 star if could

Would give 0 star if could. This Estate Agents has no idea to sell a property. Four times had to contact them to get the description and price corrected. It was beyond belief how wrong and incompetent they were with the handling of our sale. They put it on the internet to sell without reading what they had actually put and they had put incorrect price twice, probably losing out on a sale. In the end we had to withdraw. There was no apology no response to our numerous emails and texts. Very unprofessional. Wasted months of possible lost sales. Cannot recommend from our view and experience.

Pat · 1 June 2022

★★★★★ 5/5

Google

I used Dixons for the first time. Mine was a matter of urgency. Thumps up to Shannon and Nadia who worked hard to help me settle. These patient and lovely ladies arranged a number of viewings in a short period of time and helped me get a suitable property. Do it for all ladies. Love S.

Stellah · 11 January 2021

★★★★★ 5/5

Trustpilot

A big thank you to all of the team for…

A big thank you to all of the team for your help during my home‑buying journey. Your support, quick responses, and efficient handling of everything made the whole process much easier for me. I’m really grateful for all your hard work.

Gurjinder · 3 May 2026

★★★★★ 5/5

Google

Gina has been so helpful at settling us into our property.

Alysia · 26 November 2024

★★★★★ 5/5

Google

A fantastic service. Keeping me well informed throughout the buying of my new property. Would recommend them as one of the best estate agents I have used . Thank you Sarah Blair

Curly · 25 October 2023

★★★★★ 1/5

Google

Is subletting to immigrants a thing now while still holding viewings for the same property. Apparently it is now. Dixons clearly have no respect for their tennents or the neighbours around them. I've so far up until now had one of their tennents try to force their way into my front door as well as use my bins for their rubbish. Not to mention the yala yala yala during the early hours of the morning. Some of us have jobs to go to. Hello! Indoor voice... Politics aside, a little respect goes along way but I guess as long as Dixons get paid, who cares about that these days. This country used to be great, now we're overrun by them so how can these people afford to live here when they don't work unless the government are paying you to house them temporarily. They don't speak English, will never learn to socially integrate with the local community and no doubt send any money they do have home to bring more of them here. I feel like a minority in my own community. This is why I refuse to vote for a broken system that cares more about people from other countries than it does about the people who were born from the very people that made this country, fought for this country and died for this country. What do these people bring. Nothing but open hands and empty hearts for anything other than their own interests... And you're rehoming them for financial gain. That's not charitable in the slightest, it's exploitation. You don't care about these people, what happens to them when you find actual tennents, do you turf them out onto the street once they have served their purpose. Do local government know of this??? This is the reality of Dixons, so be very wary of what you are contributing towards when renting or buying from these people. Disgusting behaviour.

Tony · 25 October 2023

★★★★★ 5/5

Google

Looking for an agency that will help you handle your letting worries? Look no further, Dixons does it better than everyone else. They made my search so seamless and stress free and I moved in within a few days of process completion. The sweet part is the Zero deposit option and more importantly is the quality of service provided by the staff Hassan and Adam, I would easily add a sixth star to show how good their service is, but I’m limited to 5. Please keep up the good work.

Akinbolu · 25 October 2023

★★★★★ 5/5

Google

Such a fabulous Estates agency, I don't have anything bad to say, everyone I have ever spoken to has been friendly, respectful & polite during my time renting from them. Having said that one person absolutely shines for me & has help me and other tenants in a very dreadful situation & that is the property manager Gina Neves.... Honestly such a credit to the company who I feel needs to hear what a wonderful, kind, understanding and just a genuine person who has kept me updated with the situation and has got the job done. An absolute asset to the team, landlords & tenents. Love her 💕

Donna · 25 October 2023

★★★★★ 5/5

Google

Thanks to everyone at Dixons and special thanks to Sarah for your help in selling my sons property which turned into a longer process than anticipated. Sarah was excellent all the way through the process keeping us informed and pushing all the way to completion. Sometimes estate agents get bad press this is not the case with Dixons. Thanks again Sarah

Eddie · 26 October 2018

★★★★★ 5/5

Google

Was served by shay very helpful booking me in for a viewing very well mannered and she was very friendly to i would definitely come back for shay help again

Sharniqua · 3 November 2025

★★★★★ 5/5

Google

Amazing service, everything was seamless. Teyneil was such a great help. Thank you so much. Can’t wait to move into our new home

Jodie · 27 April 2024

★★★★★ 1/5

Trustpilot

DO NOT USE DIXONS HALESOWEN IN-HOUSE…

DO NOT USE DIXONS HALESOWEN IN-HOUSE BUILDING SURVEYORS & MORTGAGE COMPANY £20000 OUT OF POCKET ! . I purchased a house from them and used there building home buyer surveyor and mortgage company as I felt pressured to take the service as they said they had lots of buyers for the house and that they would only sell if I taken a mortgage with them . I had the report come back from Dixons building surveyors saying the house was fine and in good state . I was then put on a high interest mortgage rate which I questioned but yet again told that was the best deal and gave me the rights to buy now . Received the keys 2 weeks ago from the sales manager Matthew who was rushing to get me out of the branch as he was busy and load and be behold all issues came to light . Found subsidence at the front of house , the walls were all damp in the living room and kitchen which have now been found that there been a leak that been there for long time .all windows were blown , the electrics had faulty wiring and has to be condemned . I had to get an independent survey done after getting the keys and it found out that the house is in serious state of repair ! . It’s now going to cost me over £20000 out of my own money which if Dixons didn’t give a false home building surveyor I wouldn’t of brought the house but I guess that’s how they scam people . All the problems with the house and the Dixons scam I’ve now had to take this to legal matters as I have been falsely sold this house with the state of repair and the evidence shows this. If I could give a zero I would . Always do your research and go elsewhere then Dixons Halesowen. BE CAREFULL !

Debbie · 6 April 2025

★★★★★ 5/5

Google

Sarah and the team have been brilliant and so supportive every step of the way especially when times got tough. So grateful for their tremendous hard work and genuine care.

Michelle · 25 October 2023

★★★★★ 5/5

Google

I had not worked with Dixon's estates for a long time. My experience was excellent. The whole team were very good, kept us informed at all stages, helped us through each step from inception through to completion...couldn't have asked for more...big thank to Charlotte, Sarah and Sam. I wouldn't hesitate to recommend Dixon's Erdington.

Steven · 25 October 2020

★★★★★ 5/5

Google

I have just sold my property through Dixons and can't thank them enough for their constant support through a quite tense period. In particular Sarah, Sam and Charlotte. So professional and on the ball from start to finish. I would recommend them with no reservations. Many thanksPositiveResponsiveness, Quality, Professionalism

Tricia · 25 October 2021

★★★★★ 5/5

Google

Great service from sale to completion. Very happy with the support offered by the team, particularly Sarah Blair throughout the process. Would recommend. Thanks

Tim · 27 February 2024

★★★★★ 5/5

Google

The best Estate agent in Birmingham!! The team at Dixons Erdington are fabulous. Raza, Shaina and Sufyan thank you for your help during our letting process. I highly recommend this team.

Gift · 24 September 2025

★★★★★ 5/5

Google

I had a wonderful experience with Dixons specially their representative Raza. He was a great help and a thorough professional. He answered all my queries and helped me throughout the process of renting a house. I’d love to avail services of Dixons in future again as I had a great experience with them. 5 stars to them.

Shoaib · 4 November 2024

★★★★★ 5/5

Google

Corey has been superb in handling any questions or issues. He is very good at getting back to you if he doesn’t know an answer immediately,he isn’t go to contact always.

Gerald · 15 March 2025

★★★★★ 2/5

Trustpilot

Poor, agressive service

I used the Birmingham City Centre branch.All started well. We had the valuation done by a very professional agent who told that we could achieve X price on the sale of my flat and would probably sell within 2 months.We had an offer of 15k below asking price and a different agent (Ian) who now handled our case was very annoyed that we wouldn't accept that and implied that the flat had been overvalued. Once we had an offer at asking and accepted it, it turns out that he had told every viewer that due to a 20yr doubling clause in the lease that the flat would be difficult to buy and require a deed if variation, but no problem as I had apparently agreed to pay for this in full myself, even though I didn't agree to this at all. This eventually cost me a grand total of £6k in solicitors and admin fees to our freeholder.We spoke to other people who had sold in the building recently and they said that they hadnt required a DOV. At every stage Ian was very illusive and hard to pin down to facts, whenever a hard conversation needed to be had he suddenly had people arrive to 'collect keys' or he would have to run off for a photoshoot leaving the call. Genuinely some of the most hostile and agressive customer service I have ever received in my life.The buyer then after THREE MONTHS decided to change lender and solicitor (the solicitor that Ian had personally recommended) on Ian's advice and he had not consulted me about the change at all, blaming me for everything he could. It honestly felt like he was working for the buyer and not me.All in all, extremely poor and hostile service. It improved dramatically after Ian mysteriously left the branch and his role was taken on by someone else who was able to give the buyer a push, that is the only reason I tacked on a second star.

Tom · 15 August 2021